Podcasts transfer very slowly

For some reason all my podcasts are transfering very slowly onto my ipod. before today it was fine, but now it taking half an hour to transfer one podcast. Can anyone help. Ive tried reseting it twice and nothings happening.

Only with the Q tool used in conjunction with the y feature (history picture and developped picture side by side)!

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  • Why does my iPhone 4 not charge correctly?  Problem is definitely with the phone and not charges or chords.  Phone will charge but very slowly and no icon comes on.  Computer and iTunes doesn't recognize it a being connected.

    My iPhone 4 quit charging correctly.  It does charge but very slowly and icon doesn't indicate it as charging.  I've checked cables and charges and the problem is definetily with the phone.  My car stereo no longer recognizes it as a device.  Neither does the computer.  The real strange thing to me is that when I plug it into my old klispch speaker dock it will play songs.  My battery life is good when it is charged so I don't think its the battery. I've tried resetting the phone and cleaning the charging port.  I'm out of warranty.
    Would disconnecting the battery possibly reset it from some glitch or is the charging port got some bad contacts?

    I checked with the Genius Bar.  It was a new dilema to the lady that was helping me.  She took it to a back room and worked on it but it came out the same.  She gave me some options for repair or credit for replacement.
    I just kept the phone and put up with slowly charging it by plugging it in and then turning it off.
    I couldn't transfer anything from itunes.
    I finally got fed up and bought a new charging port for $10. and a toolkit for $3.  I looked up a video on youTube for the replacement and did it.
    That solved all the problems, it was the charging port, must have been some bad pins or something because it patially worked.

  • Macbook Pro Running Very Slowly

    Lately, my Macbook Pro has been running very slowly. The rainbow wheel keeps popping up and it takes a very long time to open windows or quit applications. Also, the computer gets really slowly even if only a few applications are open (e.g. Microsoft Word and iTunes). This problem has started recently, a few months after installing OSX 10.9.5. I don't know if this is the problem, if the hard drive needs to be cleared, some programs are taking up too much RAM, or if the computer is just getting old. Any help would be appreciated, and I have included the EtreCheck below as well.
    EtreCheck version: 2.1.8 (121)
    Report generated February 20, 2015 at 11:56:30 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 1000
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 7 days 23:24:10
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (165.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.usboverdrive.driver.hid (3.0.1) [Click for support]
        [not loaded]    com.veltrop.taylor.driver.virtualhid (1.1) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
            /System/Library/Extensions/USBOverdrive.kext/Contents/PlugIns
        [not loaded]    com.usboverdrive.driver.hid.safe (3.0.1) [Click for support]
    Startup Items: ℹ️
        ChmodBPF: Path: /Library/StartupItems/ChmodBPF
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.AOSNotificationOSX.plist [Click for details]
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.barebones.textwrangler.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.bitcasa.BitcasaUI.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.Service.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        uHD-Agent    Application  (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        MotoCastUpdater    Application Hidden (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        USBOverdriveHelper    UNKNOWN  (missing value)
        Google Drive    Application  (/Applications/Google Drive.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        BitTorrent    UNKNOWN  (missing value)
        MotoCast    Application Hidden (/Applications/MotoCast.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 20 Check version
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin1: Version: Java 8 Update 20 [Click for support]
        CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    3rd Party Preference Panes: ℹ️
        Citrix Online Plug-in  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        MagicPrefs  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            19%    Google Chrome
             7%    WindowServer
             2%    hidd
             1%    NETGEARGenieDaemon
             0%    Google Drive
    Top Processes by Memory: ℹ️
        180 MB    Google Chrome
        82 MB    Finder
        35 MB    Google Chrome Helper
        34 MB    ocspd
        34 MB    mds_stores
    Virtual Memory Information: ℹ️
        28 MB    Free RAM
        906 MB    Active RAM
        890 MB    Inactive RAM
        1.17 GB    Wired RAM
        39.99 GB    Page-ins
        423 MB    Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook Pro has begun to run very slowly. Is there any way to fix this?

    Yesterday my mac started to run very slowly to the extent that it takes far longer to open files, apps and even startup. There is no reason in particular I can think of for this happening - computer was used normally that day.
    I have run diskutility and the HD seems to be fine.
    Any help would be greatly appreciated.
    EtreCheck:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.9 GHz Intel Core i7 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:25:48
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 629.3 GB (317.48 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
                        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 120 GB (17.32 GB free)
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.logmein.hamachi          (1.0)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.logmein.hamachi.plist 3rd-Party support link
              [System] com.motorola-mobility.mmcfgd.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
              [System] com.logmein.hamachimb.plist 3rd-Party support link
              [System] com.motorola.MDMUpdater.plist 3rd-Party support link
              [System] com.motorola.motohelper.plist 3rd-Party support link
              [System] com.motorola.motohelperUpdater.plist 3rd-Party support link
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              Android File Transfer Agent
              Google Drive
              Autodesk 360
              HPEventHandler
              HP Scheduler
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.1.2f1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              googletalkbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              AdBlock: Version: 2.6.18
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Trusteer Endpoint Protection  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 586.08 GB Disk used: 290.40 GB
              Destinations:
                        SAMSUNG [Local] (Last used)
                        Total size: 931.18 GB
                        Total number of backups: 3
                        Oldest backup: 2013-12-21 16:15:17 +0000
                        Last backup: 2014-02-15 15:15:17 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.18 GB > (Disk used 290.40 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   1%          mdworker
                   1%          Safari
                   0%          Google Chrome
    Top Processes by Memory:
              197 MB          Safari
              141 MB          com.apple.WebKit.WebContent
              106 MB          com.apple.IconServicesAgent
              98 MB          Google Chrome
              74 MB          Google Drive
    Virtual Memory Information:
              3.73 GB          Free RAM
              2.61 GB          Active RAM
              804 MB          Inactive RAM
              903 MB          Wired RAM
              854 MB          Page-ins
              0 B          Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Running VERY slowly, software quitting unexpectedly...

    Hi,
    A couple of days ago my MBP started running very slowly – everything from opening an app to surfing the net. I put the slow internet down to an issue with my internet tethering (via iPhone 4), but then everything else started going wrong…
    I was trying to update Skype from version 2.x to version 5, but the download never completed; I had also been in the process of downloading a few podcasts, but had paused these transfers to try and speed up the Skype download.
    Then I kept receiving error messages that were saying that Firefox had ‘quit unexpectedly’, and then the same happened with error messages for Skype. I tried reporting these issues, reopening the app, and ignoring the issue, but nothing happened. Now I have uninstalled Skype.
    I then noticed that my shortcut bar wouldn’t appear properly when I moved my cursor to the bottom of the screen, although it would pop up maybe 15-30 seconds later. Trying to open a Finder window, or clicking on a shortcut would take forever for the action to complete, and now iTunes and Firefox wont open at all.
    I have started backing things up to an external hdd, and this takes forever too – it took all night to update my Aperture 3 Vault, and I was told it would take >90 hours to backup iTunes. With my iTunes backup, it actually stops midway through the process because of some issue with an iPhone app (Urbanspoon). Once I have everything backed up, I guess I’ll need to reinstall OSX, but would like to avoid doing that if I can – especially as my hdd is starting to overheat from all the work it is doing (and the fact that all backups are taking so long!). The last thing I want is my external hdd to crash and lose my backups! I left the MBP this morning whilst it was running the Repair Disk element in Disk Utility, and I have just read about Hardware Test, which I will try after work.
    My research has suggested that this issue could be due to a memory issue, RAM or hdd overload, or even a failing hdd. Either way, it’s very disappointing as I’ve only had the machine since Dec 2010.
    I am running Snow Leopard, and am up-to-date with all system updates, and would be very grateful for any suggestions.
    Thanks.

    If it's not functioning the way it was intended then take it to an Apple store or AASP. You are under warranty.

  • My iPod loads songs very slowly

    I had some trouble with the battery-life of my iPod, and I thought erasing the whole iPod would cure this, so I've resetted it. After doing this, my iPod, upon connecting it with my PC (Sony Vaio notebook - Windows XP SP2), started loading songs very slowly. Whereas the transfer of a song used to last a fraction of a second, now a song takes up to 30 sec to be transferred. At this speed, uploading my +4000 songs takes ages.
    I've already installed the latest version of iTunes (6.0) and the iPod updater, but nothing seems to help.
    I've connected the iPod to another computer where the iPod was originally linked to. On this computer an old version of iTunes (4.5) was installed and some songs. The transfer went OK. So the problem was with my Sony Vaio.
    I've disabled Norton Internet Security and Norton Antivirus from the Sony but this made no difference.
    Could there be a problem with my firewire-connection to the iPod ? How can I speed it up ? I would certainly appreciate it if someone out there could help me. Many thanks in advance.

    Have you tried another USB port?
    Another computer?
    Another Cable?
    A wall charger?
    Also see the not charging topic of:
    iPod touch: Hardware troubleshooting

  • HT4060 Can you charge IPad on universal USB charger with USB to iPad charging wire?  Seems to work. Very slowly however

    iPad charges very slowly with universal USB adapter and iPad wire.  Is this normal?
    Is this safe?

    tak9 wrote:
    Ahh thats a shame, I knew it seemed to easy.
    So does that mean you can simply transfer videos from the external hard drive to ipad? Do you need a wifi connection for that or can the ipad sync straight to the hard drive without that?
    No first hand experience with them, but my understanding is that the HDs have a WiFi transmitter built in. You stream the content directly from it, probably using an app.

  • Firefox loads very slowly, other browsers run fine

    Firefox has been loading webpages very slowly, whereas any other browser I use will load them much faster. I can even start loading a page in Firefox, open a different browser, load the same web page, see that it gets fully loaded in the second browser, close that browser, and swtich back to Firefox, and Firefox will not have the page visibly loaded yet. It is for this reason that I know the problem is not with my internet connection.
    I use Firefox on my Windows 8 computer with no problems - it is actually one of the fastest browsers that I've used; I'm having a problem with it on a Windows 7 computer. I've tried several other fixes I've found on this site - disabling add-ons, starting Firefox in safe mode, clearing the cache, and enabling hardware acceleration. None of these have helped speed up Firefox. I'm no sure what else I could do at this point.

    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
    Create a new profile as a test to check if your current profile is causing the problem.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I am having problems with my Mac Book Pro, as it has started running very slowly.  Please find a copy of the etrecheck report - can anyone help.

    I am having trouble with my Mac Book Pro which I bought in August 2012.  It has suddenly started running very slowly every time I try to poen something.  I have completed an etrecheck report - can anyone help?
    Thank you
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 384 MB
    System Software:
              Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple, Inc. MacBook Pro
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [running] com.MyBusinessWorks.backup.plist Support
    Launch Agents:
              [running] com.MyBusinessWorks.status.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    User Login Items:
              iTunesHelper
              Dropbox
              AdobeResourceSynchronizer
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.1
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
              Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
              JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
    Safari Extensions:
              Slick Savings: Version: 1.0
              Searchme: Version: 1.3
              Amazon Shopping Assistant: Version: 1.1
              Ebay Shopping Assistant: Version: 1.1
              AllMyTube: Version: 5.0.0.1
    Audio Plug-ins:
              iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
              MyBusinessWorks  Support
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   3%          WindowServer
                   2%          MyBusinessWorksBackup
                   1%          PluginProcess
                   1%          mdworker
                   0%          Microsoft PowerPoint
    Top Processes by Memory:
              197 MB          Safari
              152 MB          WebProcess
              131 MB          Finder
              131 MB          mds
              94 MB          MyBusinessWorksBackup
    Virtual Memory Information:
              1.67 GB          Free RAM
              1.34 GB          Active RAM
              343 MB          Inactive RAM
              670 MB          Wired RAM
              327 MB          Page-ins
              0 B          Page-outs

    It may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.

  • My 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort

    my 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort ... ran CleanMyMac and freed up about 30GB of space but didn't help ... ran AdwareMedic so that's been sorted but the other issues that came up on the EtreCheck I need help with however i can't figure out how to paste the results on this page

    thanks thomas ... here it comes
    EtreCheck version: 2.1.5 (108)
    Report generated December 29, 2014 at 5:03:07 PM GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (17-inch, Early 2009) (Verified)
        MacBook Pro - model: MacBookPro5,2
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1920 x 1200
        NVIDIA GeForce 9600M GT - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Uptime: 0:5:36
    Disk Information: ℹ️
        FUJITSU MHZ2320BH FFS G1 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            [redacted]'s world too (disk0s2) / : 319.21 GB (30.39 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. iPhone
        Logitech USB Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Configuration files: ℹ️
        /etc/hosts - Count: 29 - Corrupt!
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Roxio
        [not loaded]    com.roxio.TDIXController (1.7) [Support]
            /System/Library/Extensions
        [not loaded]    com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
            /System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
        [not loaded]    com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
        [not loaded]    com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
    Startup Items: ℹ️
        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Firewall: Path: /Library/StartupItems/Firewall
        RetroRun: Path: /Library/StartupItems/RetroRun
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Support]
        [invalid?]    com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [invalid?]    com.adobe.SwitchBoard.plist [Support]
        [loaded]    com.adobe.versioncueCS3.plist [Support]
        [loaded]    com.adobe.versioncueCS4.plist [Support]
        [running]    com.atomicbird.macaroni.launchd.plist [Support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Support]
        [invalid?]    com.oracle.java.Helper-Tool.plist [Support]
        [loaded]    com.prosofteng.DriveGenius.locum.plist [Support]
        [loaded]    com.skype.skypeinstaller.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [loaded]    com.adobe.ARM.[...].plist [Support]
        [loaded]    com.adobe.ARM.[...].plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
        [running]    com.prosofteng.DGMonitor.plist [Support]
        [running]    ws.agile.1PasswordAgent.plist [Support]
    User Login Items: ℹ️
        CNQL1210_ButtonManager    ApplicationHidden (/Library/CFMSupport/CNQL1210_ButtonManager.app)
        System Events    ApplicationHidden (/System/Library/CoreServices/System Events.app)
        Mail    Application (/Applications/Mail.app)
        Firefox    Application (/Applications/Firefox.app)
        AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader 9/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Calendar    Application (/Applications/Calendar.app)
        Skype    Application (/Applications/Skype.app)
        Dropbox    Application (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        MouseWorks Background    Application (/Library/Application Support/Kensington/MouseWorks.prefPane/Contents/Resources/Support/MouseWorks Background.app)
    Internet Plug-ins: ℹ️
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
        EPPEX Plugin: Version: 3.0.0.0 [Support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
        ContentUploaderPlugin: Version: 1.2 [Support]
        iPhotoPhotocast: Version: 7.0
        RealPlayer Plugin: Version: Unknown [Support]
        PDEPrint: Version: 2.0 [Support]
        DirectorShockwave: Version: 11.5.2r602 [Support]
        PDF Browser Plugin: Version: 2.4.2 - SDK 10.2 [Support]
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Support]
        DivXBrowserPlugin: Version: 1.3 [Support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
        Google Earth Web Plug-in: Version: 6.0 [Support]
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
    User internet Plug-ins: ℹ️
        QuickTime Plugin: Version: 6.5.1
        fbplugin_1_0_0: Version: Unknown [Support]
    Safari Extensions: ℹ️
        Ultimate [Installed]
    3rd Party Preference Panes: ℹ️
        ASM  [Support]
        DivX  [Support]
        Flash Player  [Support]
        Flip4Mac WMV  [Support]
        Macaroni  [Support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Destinations:
            G-DRIVE Mini [Local]
            Total size: 999.86 GB
            Total number of backups: 7
            Oldest backup: 2014-07-09 00:13:07 +0000
            Last backup: 2014-12-10 22:18:57 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             3%    firefox
             1%    mds_stores
             0%    mdworker
             0%    Skype
    Top Processes by Memory: ℹ️
        348 MB    firefox
        137 MB    Skype
        122 MB    mds_stores
        120 MB    com.apple.IconServicesAgent
        73 MB    Dropbox
    Virtual Memory Information: ℹ️
        1.26 GB    Free RAM
        1.74 GB    Active RAM
        477 MB    Inactive RAM
        543 MB    Wired RAM
        503 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Dec 29, 2014, 04:58:09 PM    Self test - passed
        Dec 29, 2014, 10:58:04 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105804_[redacted].hang
        Dec 29, 2014, 10:54:33 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105433_[redacted].hang
        Dec 29, 2014, 10:52:33 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105233_[redacted].hang
        Dec 29, 2014, 10:50:24 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105024_[redacted].hang
        Dec 29, 2014, 10:50:24 AM    /Library/Logs/DiagnosticReports/Skype_2014-12-29-105024_[redacted].hang

  • MacBook Air has a dark screen and works very slowly - what is happening?

    I have a MacBook Air since July '10, and until a few weeks ago, it seemed to be working fine.
    A couple of weeks ago I wanted to update iTunes and GarageBand, but since I couldn't find my charger and I really needed to update my iTunes, I just let it update without a charger. It seemed to be fine and I think I either switched it of or left it on sleep mode overnight (I don't quite remember). The next day, I opened it normally and it worked very slowly, it kept freezing and that little colorful rotating ball appeared every time I tried to turn on a simple program, like Chrome or something. I restarted it numerous times (it froze so much that I couldn't even force end the programs) and left it turned off overnight, but nothing helped. A few days after that I backed my MacBook up using Time Machine and deleted stuff I don't need (I previously used over 80 GB out of the 100 GB originally available). I went down to about 30 GB of space taken up, and after that my Mac started to work fine, except for the occasional freezes. It still wasn't as fast as it was before (I couldn't open a few tabs at the same time in Chrome, or two programs at the same time, without it continually freezing), but it worked fine so I just assumed it was because of all the space taken up. The occasional freezes still annoyed me, though (plus I couldn't put pictures on it because I was scared that the freezes would occur again), so I thought I could reinstall Snow Leopard. It seemed to work fine, so I just left it there as it installed. A while after that, the backlighting switched off, as it usually does after a while. What worried me, though, is that even when I pressed F2 or moved the mouse or pressed something on the keyboard, the screen would not become light again. The light was extremely dim and I could barely make out what it said on the screen, but it was bright enough that I read a message saying that Snow Leopard failed to install, and asking whether I'd like to try again. I restarted the laptop and the screen was not only very dark (the white screen that normally appears was now dark grey), but it also took a really long time to turn on. A few minutes passed before the Apple logo appeared, and it took about 5 minutes (in comparison to the usual few seconds that it takes me to switch it on) to fully load. Naturally, it still worked extremely slowly and kept freezing when it turned on, in addition to the fact that the screen was dim.
    Could someone please help me? I am completely not a Mac expert so I have no idea what the issue might be.

    Usually signals memory problem.

  • Mail in Mavericks is a disaster for me.  Mail opens VERY slowly and cannot be deleted. I can move copies of messages to On My Mac but the original stays in the In Box. Scrolling works then it doesn't then it does. I tried every advice here; nothing helps.

    I've read and tried all the solutions proffered to others about Mail in Mavericks and scrolling issues as well.  They either are not applicable (hard drive seems fine; is less than half full; permissions have been repaired; Disk Utility finds no hard drive issues) or don't work (rebuilding, removing envelope files and re-importing, removing various preference files).
    I have about 200,000 emails in four In Boxes.  Prior to Mavericks this was not a problem.  I have tried to remove them in case that helps but when I move them to a new folder in "On My Mac" the new folder is (very slowly) created but the original messages stay in the In Box as well.  I went through one box and deleted over 52,000 messages -- or so I thought.  When I closed mail later, I got a message saying the messages could not be moved to trash.  They are in the In Box now.
    Maybe the problem is not Mavericks, but it started when I upgraded, and except for scrolling, which has been problematic elsewhere as well but no where more than in Mail, everything but Mail seems to be working ok.
    Are other people having problems to this extent?  I can wait a little while for a fix but I get over 2,000 emails a day (yes, a lot of spam) and I don't think I can go on in perpetuity without the ability to delete messages.  I've used Apple Mail since its inception and would prefer to keep it but may be forced out.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    While logged in as Guest, launch Mail and set up one of your IMAP accounts. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Mac is running very slowly.

    Hi Apple Community,
    My mac has been running very slowly, and there has been several other problems as well. I have a early 2009 iMac, running OS X 10.9.5. First of all, I have recently moved all of my photos and music to an external hard drive to clear up the internal hard drive, and Time Machine is also backing up to an external hard drive, and the internal hard drive is now about 60% free. I thought that would be able to get my Mac to run quicker, but it is still has slow as it was before. I have read recent community posts on what to do about this, one suggested downloading Etresoft to get a report on the condition of my mac. I ran Etresoft (I honestly don't know what to make of anything in the report), and the report is here:
    Problem description:
    Mac runs very slowly, applications will take longer than usual to open. Internal hard drive is about 60% full, and 3 external hard drives are used to hold photos, music, and backups.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 10:50:02 PM PST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (20-inch, Early 2009) (Verified)
      iMac - model: iMac9,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1680 x 1050
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:29:2
    Disk Information: ℹ️
      Hitachi HDT721032SLA380 disk0 : (320.07 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 319.21 GB (170.11 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      PIONEER DVD-RW  DVRTS08 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Inc. Keyboard Hub
      Mitsumi Electric Apple Optical USB Mouse
      Apple Inc. Apple Keyboard
      Seagate BUP Slim SL 2 TB
      EFI (disk1s1) <not mounted> : 210 MB
      SEAGATE (disk1s2) /Volumes/SEAGATE : 2.00 TB (1.12 TB free)
      Western Digital Ext HDD 1021 1 TB
      EFI (disk2s1) <not mounted> : 210 MB
      time machine backup (disk2s2) /Volumes/time machine backup : 999.86 GB (34.33 GB free)
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Norton Solutions Support/Norton Personal Firewall
      [not loaded] com.symantec.driver.NPF (3.0.3) [Support]
      /System/Library/Extensions
      [not loaded] com.microsoft.driver.MicrosoftKeyboard (5.1) [Support]
      [not loaded] com.microsoft.driver.MicrosoftMouse (5.1) [Support]
      [loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.symantec.kext.ips (3.2f8) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Daemons: ℹ️
      [running] com.seagate.TBDecorator.plist [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.adobe.AdobeCreativeCloud.plist [Support]
      [running] com.brother.LOGINserver.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.seagate.dashboard.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Calendar Application (/Applications/Calendar.app)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
    Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 6.0 [Support]
      Default Browser: Version: 537 - SDK 10.9
      Musicnotes: Version: 1.18.9 [Support]
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Support]
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
      Scorch: Version: 6.1.0 [Support]
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
      BrowserPlus_2.9.8: Version: 2.9.8 [Support]
      Picasa: Version: 1.0 [Support]
    3rd Party Preference Panes: ℹ️
      BrowserPlus  [Support]
      Flash Player  [Support]
      Microsoft Keyboard
      Microsoft Mouse
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      SEAGATE: Disk size: 2.00 TB Disk used: 877.11 GB
      Destinations:
      Time Machine Backups [Local]
      Total size: 999.86 GB
      Total number of backups: 1
      Oldest backup: 2014-12-16 04:25:50 +0000
      Last backup: 2014-12-16 04:25:50 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 877.11 GB X 3)
    Top Processes by CPU: ℹ️
          7% backupd
          4% mdworker
          4% WindowServer
          0% AppleSpell
          0% ps
    Top Processes by Memory: ℹ️
      165 MB com.apple.WebKit.WebContent
      79 MB Safari
      79 MB Seagate Dashboard
      75 MB Finder
      54 MB com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
      45 MB Free RAM
      599 MB Active RAM
      554 MB Inactive RAM
      325 MB Wired RAM
      571 MB Page-ins
      4 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 27, 2014, 10:29:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-22295 3_[redacted].crash
      Dec 27, 2014, 10:21:42 PM Self test - passed
      Dec 27, 2014, 02:53:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-14534 7_[redacted].crash
      Dec 27, 2014, 07:26:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-07260 5_[redacted].crash
      Dec 26, 2014, 07:21:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-19214 0_[redacted].crash
      Dec 26, 2014, 01:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-13170 3_[redacted].crash
      Dec 25, 2014, 11:51:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-23514 0_[redacted].crash
      Dec 25, 2014, 09:27:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-21273 3_[redacted].crash
      Dec 25, 2014, 06:48:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2014-12-25-184821_[reda cted].crash
      Dec 25, 2014, 12:00:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-12002 4_[redacted].crash
    So if someone could please explain what this means, or suggest some other ways to find out what is wrong with my Mac, it would be extremely helpful.
    Thanks
    Morgan

    You need to uninstall all Norton Antivirus softwarwe/ utilities.
    https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
    Also, uninstall all Seagate hard drive software.
    In addition, you need to install more RAM into your iMac.
    Your year and model IMac can take a max. total of 8 GBs of RAM.
    I strongly recommend that you purchase and install the maximum amount of RAM.
    Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com).

  • IPhone 4S doesnt show charge symbol and charges very slowly on brand new MacBook Pro. Not recognised by iTunes. Charges fine on Asus laptop. iPod charges fine on Macbook Pro...

    Hi!
    I'm trying to fix a problem I'm having with my iPhone 4S and MacBook Pro.
    I did manage to connect it initially and set it up with XCode as well as iTunes.
    Today I have spent two hours trying to connect it to my MacBook Pro and I have so far found the following...
    iPod 2G - charges from MacBook Pro, Wall Charger, Asus Laptop (works with both my Apple USB cables)
    iPhone 4S - doesnt charge from MacBook Pro, but does from Wall Charger and Asus Laptop
                      - Asus Laptop running Linux Mint recognises the iPhone as a device with 'lsusb' and you can browse photos etc
                      - MacBook Pro doesn't recognise the iPhone as a device with the 'systemprofiler' equivalent of lsusb
                      - Interestingly, despite the charging icon not showing, the iPhone either maintains charge or very, very slowly charges
                         when connected to the MacBook Pro.
    Any ideas as to what might be wrong? I've tried both the USB ports on the MacBook Pro and no difference. I've tried the 6 ports
    on my old Asus laptop and they all work fine!
    Thanks for your help!

    OK.. Went to the Apple Store - they could either book an appointment with a Genius.. or send the phone for
    testing and repair. Found out I have a 2 year warranty on it so have a year left.
    My research has led me to assume that the USB 2.0 function of my iPhone was faulty from the day I got it (it kept disconnecting the reconnecting but transferred data fast), but soon stopped doing that and ran at about 1MB/s - USB 1.1 speed - and has done this ever since.
    The MacBook Pro somehow is trying to use the USB2.0 function and is not letting the phone fall back to USB 1.1.
    To test my theory I found an old USB 1.1 hub... plugged it into the MacBook Pro... then plugged the iPhone
    into that. Job done. Charging fine, recognised every single time I connect, and only took a few secs to send over my XCode app to the phone and runs fine! I guess this works as the hub forces the iPhone and MacBook both to USB1.1 mode which then works fine! Will just use it like this for a few months then send it in at an opportune moment (want to get some apps out before I lose my device for repair for a while!)
    I will in the next week or so test my iPhone on my friend's MacBook Pro (we bought them the same day but I didn't get the Retina cos I like to be able to upgrade RAM, Hard Drive, and replace battery when it wears out). I will also test their iPhones on my MacBook Pro to see whether it really is the phone or the MacBook!
    PS I will get WiFi Sync running since transferring 60GB of data over USB1.1 won't be fun... will do a full factory reset on the phone just in case there is an issue there - will post results of this too!

  • My MacBook Pro is running very slowly! Please help!

    Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
    Problem description:
    My MacBook Pro is running very slowly!
    EtreCheck version: 2.1.8 (121)
    Report generated 12 March 2015 3:15:41 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 255
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
    Disk Information: ℹ️
        TOSHIBA MK2555GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Startup Items: ℹ️
        HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
        HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    com.nike.nikeplusconnect.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [not loaded]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    Application  (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Calendar    Application  (/Applications/Calendar.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
        Destinations:
            Michael's HD [Local]
            Total size: 319.73 GB
            Total number of backups: 12
            Oldest backup: 2012-02-08 22:52:31 +0000
            Last backup: 2015-02-24 08:22:40 +0000
            Size of backup disk: Too small
                Backup size 319.73 GB < (Disk used 224.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    WindowServer
             2%    DashboardClient
             0%    AppleSpell
             0%    Dropbox
             0%    fontd
    Top Processes by Memory: ℹ️
        507 MB    firefox
        86 MB    Finder
        64 MB    Preview
        64 MB    WindowServer
        56 MB    Mail
    Virtual Memory Information: ℹ️
        441 MB    Free RAM
        1.36 GB    Active RAM
        809 MB    Inactive RAM
        713 MB    Wired RAM
        14.96 GB    Page-ins
        119 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 10, 2015, 11:05:38 AM    Self test - passed
        Mar 10, 2015, 10:27:48 AM    /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
    Thanks in advance! Mike

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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