POE Problem with SG200-26P

Having an odd situation with this switch. Set it up with two vlans and everything was gread for about 3 days then over the weekend something happened. One od the POE Phones a Cisco IP Phone 7960 started making an odd buzz sound while hooked up to port 13 on the switch. To aliviate the problem I switched the port to 14 for that phone. The buzz went away and the phone powered on. Started looking into the problem with the port and could not find any obvious problems with the port so deemed it to be a bad port. The next day the phone that was hooked to port 1 was randomly rebooting so looked into this port and while trying to find a port that worked found that ports 1-6 would not turn on the poe light on the switch and would not power the phones for a very long time without the phone rebooting. I did however find that ports 14-18 however work as they should. Is there something I am missing as to why  or how ports 1-6 are not turning on POE and could they be related to the problem with port 13? Any ideas on how to fix this problem. Currently on firmware version 1.3.5.58 and boot version 1.3.5.06. thank you for your time.

David,
This sounds like the switch is failing but I could not rule out a configuration corruption. I would back up the configuration, reset to factory defaults and test only the PoE functionality. If it works, recreate the configuration (VLANs, etc.) and confirm that PoE is functioning on all ports. If you still see issues at factory default settings, call support and open a case or return the switch to the reseller for replacement.
- Marty

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    7               knowlogy_ogr         Disabled                         None
    AP Name             Slots AP Model             Ethernet MAC       Location         Port Country Priority
    Anham_AP03           2     AIR-LAP1142N-A-K9   70:81:05:88:15:b5 default location 1     US       1
    ANHAM_AP01           2     AIR-LAP1142N-A-K9   70:81:05:b0:e4:62 Small Conference 1     US       1
    ANHAM_AP04           2     AIR-LAP1131AG-A-K9   00:1d:45:86:e1:b8   Conference room 1     US       1
    ANHAM_AP02           2     AIR-LAP1142N-A-K9   70:81:05:96:7a:49         Copy Room 1     US       1
    Site Name........................................ Knowlogy_DC
    --More or (q)uit current module or <ctrl-z> to abort
    Site Description................................. DC Center Access points
    WLAN ID         Interface         Network Admission Control         Radio Policy
    2               knowlogy_ogr         Disabled                         None
    4               knowlogy_ogr         Disabled                         None
    3               knowlogy_ogr         Disabled                         None
    AP Name             Slots AP Model             Ethernet MAC       Location         Port Country Priority
    KNOWLOGY_DC01       2     AIR-LAP1131AG-A-K9   00:1d:45:86:ed:4e KNOWLOGY_DC_Serv 1     US       1
    KNOWLOGY_DC02       2     AIR-LAP1131AG-A-K9   00:21:d8:36:c5:c4 KNOWLOGY_DC_Serv 1     US       1
    Site Name........................................ OGR
    Site Description................................. 1934 OGR Office
    WLAN ID         Interface         Network Admission Control         Radio Policy
    1               knowlogy_ogr         Disabled                         None
    2               knowlogy_ogr         Disabled                        None
    4               knowlogy_ogr         Disabled                         None
    6               knowlogy_ogr         Disabled                         None
    --More or (q)uit current module or <ctrl-z> to abort
    7               knowlogy_ogr        Disabled                         None
    9               knowlogy_ogr         Disabled                         None
    8               knowlogy_ogr         Disabled                         None
    AP Name             Slots AP Model             Ethernet MAC       Location         Port Country Priority
    KN1252_AP01         2     AIR-LAP1252AG-A-K9   00:21:d8:ef:06:50 Knowlogy Confere 1    US       1
    KN1252_AP02         2     AIR-LAP1252AG-A-K9   00:22:55:8e:2e:d4 Server Room Side 1     US       1
    Site Name........................................ default-group
    Site Description................................. <none>
    WLAN ID        Interface         Network Admission Control         Radio Policy
    1               knowlogy_ogr         Disabled                         None
    2               knowlogy_ogr         Disabled                         None
    3               knowlogy_ogr         Disabled                         None
    4               knowlogy_ogr         Disabled                         None
    5               knowlogy_ogr         Disabled                         None
    6               knowlogy_ogr         Disabled                         None
    7               knowlogy_ogr         Disabled                         None
    8               knowlogy_ogr         Disabled                          None
    --More or (q)uit current module or <ctrl-z> to abort
    9               knowlogy_ogr         Disabled                         None
    10             management           Disabled                         None
    AP Name             Slots AP Model             Ethernet MAC       Location         Port Country Priority
    Press Enter to continue or <ctrl-z> to abort
    AP Config
    Cisco AP Identifier.............................. 6
    Cisco AP Name.................................... KNOWLOGY_DC01
    Country code..................................... US - United States
    Regulatory Domain allowed by Country............. 802.11bg:-A     802.11a:-A
    AP Country code.................................. US - United States
    AP Regulatory Domain............................. -A
    Switch Port Number .............................. 1
    MAC Address...................................... 00:1d:45:86:ed:4e
    IP Address Configuration......................... DHCP
    IP Address....................................... 10.22.1.100
    Gateway IP Addr.................................. 10.22.1.1
    NAT External IP Address.......................... None
    CAPWAP Path MTU.................................. 1485
    Telnet State..................................... Disabled
    Ssh State........................................ Disabled
    Cisco AP Location................................ KNOWLOGY_DC_ServerRoom
    Cisco AP Group Name.............................. Knowlogy_DC
    Primary Cisco Switch Name........................ wireless.knowlogy.com
    Primary Cisco Switch IP Address.................. 10.125.18.15
    Secondary Cisco Switch Name......................
    Secondary Cisco Switch IP Address................ Not Configured
    --More or (q)uit current module or <ctrl-z> to abortIP Address.................. 10.125.18.15
    Tertiary Cisco Switch Name.......................
    Tertiary Cisco Switch IP Address................. Not Configured
    Administrative State ............................ ADMIN_ENABLED
    Operation State ................................. REGISTERED
    Mirroring Mode .................................. Disabled
    AP Mode ......................................... H-Reap
    Public Safety ................................... Disabled
    AP SubMode ...................................... Not Configured
    Remote AP Debug ................................. Disabled
    Logging trap severity level ..................... informational
    Logging syslog facility ......................... kern
    S/W Version .................................... 7.0.235.0
    Boot Version ................................... 12.3.8.0
    Mini IOS Version ................................ 3.0.51.0
    Stats Reporting Period .......................... 180
    LED State........................................ Enabled
    PoE Pre-Standard Switch.......................... Disabled
    PoE Power Injector MAC Addr...................... Disabled
    Power Type/Mode.................................. Power injector / Normal mode
    Number Of Slots.................................. 2
    AP Model......................................... AIR-LAP1131AG-A-K9
    AP Image......................................... C1130-K9W8-M
    IOS Version...................................... 12.4(23c)JA5
    --More or (q)uit current module or <ctrl-z> to abort
    Reset Button..................................... Enabled
    AP Serial Number................................. FTX1134T0QG
    AP Certificate Type.............................. Manufacture Installed
    H-REAP Vlan mode :............................... Enabled
          Native ID :..................................... 22
          WLAN 2 :........................................ 21
          WLAN 4 :........................................ 25
          WLAN 3 :........................................ 25
    H-REAP Backup Auth Radius Servers :
    Static Primary Radius Server.................... Disabled
    Static Secondary Radius Server.................. Disabled
    Group Primary Radius Server..................... Disabled
    Group Secondary Radius Server................... Disabled
    AP User Mode..................................... AUTOMATIC
    AP User Name..................................... Not Configured
    AP Dot1x User Mode............................... Not Configured
    AP Dot1x User Name............................... Not Configured
    Cisco AP system logging host..................... 255.255.255.255
    AP Up Time....................................... 48 days, 20 h 19 m 18 s
    AP LWAPP Up Time................................. 40 days, 13 h 58 m 18 s
    Join Date and Time............................... Tue Sep 24 21:24:33 2013
    Join Taken Time.................................. 0 days, 00 h 10 m 47 s
    --More or (q)uit current module or <ctrl-z> to abort
    Attributes for Slot 0
        Radio Type................................... RADIO_TYPE_80211b
       Administrative State ........................ ADMIN_ENABLED
       Operation State ............................. UP
       Radio Role .................................. ACCESS
       CellId ...................................... 0
       Station Configuration
         Configuration ............................. AUTOMATIC
         Number Of WLANs ........................... 3
         Medium Occupancy Limit .................... 100
         CFP Period ................................ 4
         CFP MaxDuration ........................... 60
         BSSID ..................................... 00:1d:71:09:8f:90
         Operation Rate Set
           1000 Kilo Bits........................... MANDATORY
           2000 Kilo Bits........................... MANDATORY
           5500 Kilo Bits........................... MANDATORY
           11000 Kilo Bits.......................... MANDATORY
         Beacon Period ............................. 100
         Fragmentation Threshold ................... 2346
         Multi Domain Capability Implemented ....... TRUE
    --More or (q)uit current module or <ctrl-z> to abort
         Multi Domain Capability Enabled ........... TRUE
         Country String ............................ US
        Multi Domain Capability
         Configuration ............................. AUTOMATIC
         First Chan Num ............................ 1
         Number Of Channels ........................ 11
       MAC Operation Parameters
         Configuration ............................. AUTOMATIC
         Fragmentation Threshold ................... 2346
         Packet Retry Limit ........................ 64
       Tx Power
         Num Of Supported Power Levels ............. 8
         Tx Power Level 1 .......................... 20 dBm
         Tx Power Level 2 .......................... 17 dBm
         Tx Power Level 3 .......................... 14 dBm
         Tx Power Level 4 .......................... 11 dBm
         Tx Power Level 5 .......................... 8 dBm
         Tx Power Level 6 .......................... 5 dBm
         Tx Power Level 7 .......................... 2 dBm
         Tx Power Level 8 .......................... -1 dBm
    --More or (q)uit current module or <ctrl-z> to abort
         Tx Power Configuration .................... AUTOMATIC
         Current Tx Power Level .................... 1
       Phy DSSS parameters
         Configuration ............................. AUTOMATIC
         Current Channel ........................... 11
         Extension Channel ......................... NONE
         Channel Width.............................. 20 Mhz
         Allowed Channel List....................... 1,2,3,4,5,6,7,8,9,10,11
         Current CCA Mode .......................... 0
         ED Threshold .............................. -50
         Antenna Type............................... INTERNAL_ANTENNA
         Internal Antenna Gain (in .5 dBi units).... 8
         Diversity.................................. DIVERSITY_ENABLED
       Performance Profile Parameters
         Configuration ............................. AUTOMATIC
         Interference threshold..................... 10 %
         Noise threshold............................ -70 dBm
         RF utilization threshold................... 80 %
         Data-rate threshold........................ 1000000 bps
         Client threshold........................... 12 clients
         Coverage SNR threshold..................... 12 dB
    --More or (q)uit current module or <ctrl-z> to abort
         Coverage exception level................... 25 %
         Client minimum exception level............. 3 clients
       Rogue Containment Information
       Containment Count............................ 0
       CleanAir Management Information
           CleanAir Capable......................... No
    Cisco AP Identifier.............................. 6
    Cisco AP Name.................................... KNOWLOGY_DC01
    Country code..................................... US - United States
    Regulatory Domain allowed by Country............. 802.11bg:-A     802.11a:-A
    AP Country code.................................. US - United States
    AP Regulatory Domain............................. -A
    Switch Port Number .............................. 1
    MAC Address...................................... 00:1d:45:86:ed:4e
    IP Address Configuration......................... DHCP
    IP Address....................................... 10.22.1.100
    Gateway IP Addr.................................. 10.22.1.1
    NAT External IP Address.......................... None
    CAPWAP Path MTU.................................. 1485
    Telnet State..................................... Disabled
    Ssh State........................................ Disabled
    --More or (q)uit current module or <ctrl-z> to abort
    Cisco AP Location................................ KNOWLOGY_DC_ServerRoom
    Cisco AP Group Name.............................. Knowlogy_DC
    Primary Cisco Switch Name........................ wireless.knowlogy.com
    Primary Cisco Switch Secondary Cisco Switch Name......................
    Secondary Cisco Switch IP Address................ Not Configured
    Tertiary Cisco Switch Name.......................
    Tertiary Cisco Switch IP Address................. Not Configured
    Administrative State ............................ ADMIN_ENABLED
    Operation State ................................. REGISTERED
    Mirroring Mode .................................. Disabled
    AP Mode ......................................... H-Reap
    Public Safety ................................... Disabled
    AP SubMode ...................................... Not Configured
    Remote AP Debug ................................. Disabled
    Logging trap severity level ..................... informational
    Logging syslog facility ......................... kern
    S/W Version .................................... 7.0.235.0
    Boot Version ................................... 12.3.8.0
    Mini IOS Version ................................ 3.0.51.0
    Stats Reporting Period .......................... 180
    LED State........................................ Enabled
    PoE Pre-Standard Switch.......................... Disabled
    PoE Power Injector MAC Addr...................... Disabled
    --More or (q)uit current module or <ctrl-z> to abort
    Power Type/Mode.................................. Power injector / Normal mode
    Number Of Slots.................................. 2
    AP Model......................................... AIR-LAP1131AG-A-K9
    AP Image......................................... C1130-K9W8-M
    IOS Version...................................... 12.4(23c)JA5
    Reset Button..................................... Enabled
    AP Serial Number................................. FTX1134T0QG
    AP Certificate Type.............................. Manufacture Installed
    H-REAP Vlan mode :............................... Enabled
          Native ID :..................................... 22
          WLAN 2 :........................................ 21
          WLAN 4 :........................................ 25
          WLAN 3 :........................................ 25
    H-REAP Backup Auth Radius Servers :
    Static Primary Radius Server.................... Disabled
    Static Secondary Radius Server.................. Disabled
    Group Primary Radius Server..................... Disabled
    Group Secondary Radius Server................... Disabled
    AP User Mode..................................... AUTOMATIC
    AP User Name..................................... Not Configured
    AP Dot1x User Mode............................... Not Configured
    AP Dot1x User Name............................... Not Configured
    Cisco AP system logging host..................... 255.255.255.255
    --More or (q)uit current module or <ctrl-z> to abort
    AP Up Time....................................... 48 days, 20 h 19 m 18 s
    AP LWAPP Up Time................................. 40 days, 13 h 58 m 18 s
    Join Date and Time............................... Tue Sep 24 21:24:33 2013
    Join Taken Time.................................. 0 days, 00 h 10 m 47 s
    Attributes for Slot 1
       Radio Type................................... RADIO_TYPE_80211a
       Radio Subband................................ RADIO_SUBBAND_ALL
       Administrative State ........................ ADMIN_ENABLED
       Operation State ............................. UP
       Radio Role .................................. ACCESS
       CellId ...................................... 0
       Station Configuration
         Configuration ............................. AUTOMATIC
         Number Of WLANs ........................... 3
         Medium Occupancy Limit .................... 100
         CFP Period ................................ 4
          CFP MaxDuration ........................... 60
         BSSID ..................................... 00:1d:71:09:8f:90
         Operation Rate Set
           6000 Kilo Bits........................... MANDATORY
    --More or (q)uit current module or <ctrl-z> to abort
           9000 Kilo Bits........................... SUPPORTED
           12000 Kilo Bits.......................... MANDATORY
           18000 Kilo Bits.......................... SUPPORTED
           24000 Kilo Bits.......................... MANDATORY
          36000 Kilo Bits.......................... SUPPORTED
           48000 Kilo Bits.......................... SUPPORTED
           54000 Kilo Bits.......................... SUPPORTED
         Beacon Period ............................. 100
         Fragmentation Threshold ................... 2346
         Multi Domain Capability Implemented ....... TRUE
         Multi Domain Capability Enabled ........... TRUE
         Country String ............................ US
       Multi Domain Capability
         Configuration ............................. AUTOMATIC
         First Chan Num ............................ 36
         Number Of Channels ........................ 20
       MAC Operation Parameters
         Configuration ............................. AUTOMATIC
         Fragmentation Threshold ................... 2346
         Packet Retry Limit ........................ 64
    --More or (q)uit current module or <ctrl-z> to abort
       Tx Power
         Num Of Supported Power Levels ............. 7
         Tx Power Level 1 .......................... 15 dBm
         Tx Power Level 2 .......................... 14 dBm
         Tx Power Level 3 .......................... 11 dBm
         Tx Power Level 4 .......................... 8 dBm
         Tx Power Level 5 .......................... 5 dBm
         Tx Power Level 6 .......................... 2 dBm
         Tx Power Level 7 .......................... -1 dBm
         Tx Power Configuration .................... AUTOMATIC
         Current Tx Power Level .................... 1
       Phy OFDM parameters
         Configuration ............................. AUTOMATIC
         Current Channel ........................... 44
         Extension Channel ......................... NONE
         Channel Width.............................. 20 Mhz
         Allowed Channel List....................... 36,40,44,48,52,56,60,64,100,
           ......................................... 104,108,112,116,132,136,140,
           ......................................... 149,153,157,161
         TI Threshold .............................. -50
         Antenna Type............................... INTERNAL_ANTENNA
         Internal Antenna Gain (in .5 dBi units).... 8
    --More or (q)uit current module or <ctrl-z> to abort
         Diversity.................................. DIVERSITY_ENABLED
       Performance Profile Parameters
         Configuration ............................. AUTOMATIC
         Interference threshold..................... 10 %
         Noise threshold............................ -70 dBm
         RF utilization threshold................... 80 %
          Data-rate threshold........................ 1000000 bps
         Client threshold........................... 12 clients
         Coverage SNR threshold..................... 16 dB
         Coverage exception level................... 25 %
         Client minimum exception level............. 3 clients
       Rogue Containment Information
       Containment Count............................ 0
       CleanAir Management Information
           CleanAir Capable......................... No
    Press Enter to continue or <ctrl-z> to abort
    Cisco AP Identifier.............................. 3
    Cisco AP Name.................................... KNOWLOGY_DC02
    Country code..................................... US - United States
    Regulatory Domain allowed by Country............. 802.11bg:-A     802.11a:-A
    AP Country code.................................. US - United States
    AP Regulatory Domain............................. -A
    Switch Port Number .............................. 1
    MAC Address...................................... 00:21:d8:36:c5:c4
    IP Address Configuration......................... DHCP
    IP Address....................................... 10.22.1.101
    Gateway IP Addr.................................. 10.22.1.1
    NAT External IP Address.......................... None
    CAPWAP Path MTU.................................. 1485
    Telnet State..................................... Disabled
    Ssh State........................................ Disabled
    Cisco AP Location................................ KNOWLOGY_DC_ServerRoom
    Cisco AP Group Name.............................. Knowlogy_DC
    Primary Cisco Switch Name........................
    Primary Cisco Switch IP Address.................. Not Configured
    Secondary Cisco Switch Name......................
    Secondary Cisco Switch IP Address................ Not Configured
    Tertiary Cisco Switch Name.......................
    --More or (q)uit current module or <ctrl-z> to abort
    Tertiary Cisco Switch IP Address................. Not Configured
    Administrative State ............................ ADMIN_ENABLED
    Operation State ................................. REGISTERED
    Mirroring Mode .................................. Disabled
    AP Mode ......................................... H-Reap
    Public Safety ................................... Disabled
    AP SubMode ...................................... Not Configured
    Remote AP Debug ................................. Disabled
    Logging trap severity level ..................... informational
    Logging syslog facility ......................... kern
    S/W  Version .................................... 7.0.235.0
    Boot Version ................................... 12.3.8.0
    Mini IOS Version ................................ 3.0.51.0
    Stats Reporting Period .......................... 180
    LED State........................................ Enabled
    PoE Pre-Standard Switch.......................... Enabled
    PoE Power Injector MAC Addr...................... Disabled
    Power Type/Mode.................................. Power injector / Normal mode
    Number Of Slots.................................. 2
    AP Model......................................... AIR-LAP1131AG-A-K9
    AP Image......................................... C1130-K9W8-M
    IOS Version...................................... 12.4(23c)JA5
    Reset Button..................................... Enabled
    --More or (q)uit current module or <ctrl-z> to abort
    AP Serial Number................................. FTX1230T24F
    AP Certificate Type.............................. Manufacture Installed
    H-REAP Vlan mode :............................... Enabled
          Native ID :..................................... 22
          WLAN 2 :........................................ 21
          WLAN 4 :........................................ 25
          WLAN 3 :........................................ 25
    H-REAP Backup Auth Radius Servers :
    Static Primary Radius Server.................... Disabled
    Static Secondary Radius Server.................. Disabled
    Group Primary Radius Server..................... Disabled
    Group Secondary Radius Server................... Disabled
    AP User Mode..................................... AUTOMATIC
    AP User Name..................................... Not Configured
    AP Dot1x User Mode............................... Not Configured
    AP Dot1x User Name............................... Not Configured
    Cisco AP system logging host..................... 255.255.255.255
    AP Up Time....................................... 48 days, 20 h 24 m 41 s
    AP LWAPP Up Time................................. 40 days, 13 h 58 m 18 s
    Join Date and Time............................... Tue Sep 24 21:24:35 2013
    Join Taken Time.................................. 0 days, 00 h 10 m 48 s
    --More or (q)uit current module or <ctrl-z> to abort
    Attributes for Slot 0
       Radio Type................................... RADIO_TYPE_80211b
       Administrative State ........................ ADMIN_ENABLED
       Operation State ............................. UP
       Radio Role .................................. ACCESS
       CellId ...................................... 0
        Station Configuration
         Configuration ............................. AUTOMATIC
         Number Of WLANs ........................... 3
         Medium Occupancy Limit .................... 100
         CFP Period ................................ 4
         CFP MaxDuration ........................... 60
         BSSID ..................................... 00:22:55:a5:0c:30
         Operation Rate Set
           1000 Kilo Bits........................... MANDATORY
           2000 Kilo Bits........................... MANDATORY
           5500 Kilo Bits........................... MANDATORY
           11000 Kilo Bits.......................... MANDATORY
         Beacon Period ............................. 100
         Fragmentation Threshold ................... 2346
         Multi Domain Capability Implemented ....... TRUE
         Multi Domain Capability Enabled ........... TRUE
    --More or (q)uit current module or <ctrl-z> to abort
         Country String ............................ US
       Multi Domain Capability
         Configuration ............................. AUTOMATIC
         First Chan Num ............................ 1
         Number Of Channels ........................ 11
       MAC Operation Parameters
         Configuration ............................. AUTOMATIC
         Fragmentation Threshold ................... 2346
         Packet Retry Limit ........................ 64
       Tx Power
         Num Of Supported Power Levels ............. 8
         Tx Power Level 1 .......................... 20 dBm
         Tx Power Level 2 .......................... 17 dBm
         Tx Power Level 3 .......................... 14 dBm
         Tx Power Level 4 .......................... 11 dBm
         Tx Power Level 5 .......................... 8 dBm
         Tx Power Level 6 .......................... 5 dBm
         Tx Power Level 7 .......................... 2 dBm
         Tx Power Level 8 .......................... -1 dBm
         Tx Power Configuration .................... AUTOMATIC
    --More or (q)uit current module or <ctrl-z> to abort
         Current Tx Power Level .................... 1
       Phy DSSS parameters
         Configuration ............................. AUTOMATIC
         Current Channel ........................... 1
         Extension Channel ......................... NONE
         Channel Width.............................. 20 Mhz
         Allowed Channel List....................... 1,2,3,4,5,6,7,8,9,10,11
         Current CCA Mode .......................... 0
         ED Threshold .............................. -50
         Antenna Type............................... INTERNAL_ANTENNA
         Internal Antenna Gain (in .5 dBi units).... 8
         Diversity.................................. DIVERSITY_ENABLED
       Performance Profile Parameters
         Configuration ............................. AUTOMATIC
         Interference threshold..................... 10 %
         Noise threshold............................ -70 dBm
         RF utilization threshold................... 80 %
         Data-rate threshold........................ 1000000 bps
         Client threshold........................... 12 clients
         Coverage SNR threshold..................... 12 dB
         Coverage exception level................... 25 %
    --More or (q)uit current module or <ctrl-z> to abort
         Client minimum exception level............. 3 clients
       Rogue Containment Information
       Containment Count............................ 0
       CleanAir Management Information
           CleanAir Capable......................... No
    Cisco AP Identifier.............................. 3
    Cisco AP Name.................................... KNOWLOGY_DC02
    Country code..................................... US - United States
    Regulatory Domain allowed by Country............. 802.11bg:-A     802.11a:-A
    AP Country code.................................. US - United States
    AP Regulatory Domain............................. -A
    Switch Port Number .............................. 1
    MAC Address...................................... 00:21:d8:36:c5:c4
    IP Address Configuration......................... DHCP
    IP Address....................................... 10.22.1.101
    Gateway IP Addr.................................. 10.22.1.1
    NAT External IP Address.......................... None
    CAPWAP Path MTU.................................. 1485
    Telnet State..................................... Disabled
    Ssh State........................................ Disabled
    Cisco AP Location................................ KNOWLOGY_DC_ServerRoom
    --More or (q)uit current module or <ctrl-z> to abort
    Cisco AP Group Name.............................. Knowlogy_DC
    Primary Cisco Switch Name........................
    Primary Cisco Switch IP Address.................. Not Configured
    Secondary Cisco Switch Name......................
    Secondary Cisco Switch IP Address................ Not Configured
    Tertiary Cisco Switch Name.......................
    Tertiary Cisco Switch IP Address................. Not Configured
    Administrative State ............................ ADMIN_ENABLED
    Operation State ................................. REGISTERED
    Mirroring Mode .................................. Disabled
    AP Mode ......................................... H-Reap
    Public Safety ................................... Disabled
    AP SubMode ...................................... Not Configured
    Remote AP Debug ................................. Disabled
    Logging trap severity level ..................... informational
    Logging syslog facility ......................... kern
    S/W Version .................................... 7.0.235.0
    Boot Version ................................... 12.3.8.0
    Mini IOS Version ................................ 3.0.51.0
    Stats Reporting Period .......................... 180
    LED State........................................ Enabled
    PoE Pre-Standard Switch.......................... Enabled
    PoE Power Injector MAC Addr...................... Disabled
    --More or (q)uit current module or <ctrl-z> to abort
    Power Type/Mode.................................. Power injector / Normal mode
    Number Of Slots.................................. 2
    AP Model......................................... AIR-LAP1131AG-A-K9
    AP Image......................................... C1130-K9W8-M
    IOS Version...................................... 12.4(23c)JA5
    Reset Button..................................... Enabled
    AP Serial Number................................. FTX1230T24F
    AP Certificate Type.............................. Manufacture Installed
    H-REAP Vlan mode :............................... Enabled
          Native ID :..................................... 22
          WLAN 2 :........................................ 21
          WLAN 4 :........................................ 25
          WLAN 3 :........................................ 25
    H-REAP Backup Auth Radius Servers :
    Static Primary Radius Server.................... Disabled
    Static Secondary Radius Server.................. Disabled
    Group Primary Radius Server..................... Disabled
    Group Secondary Radius Server................... Disabled
    AP User Mode..................................... AUTOMATIC
    AP User Name..................................... Not Configured
    AP Dot1x User Mode............................... Not Configured
    AP Dot1x User Name............................... Not Configured
    Cisco AP system logging host..................... 255.255.255.255
    --More or (q)uit current module or <ctrl-z> to abort
    AP Up Time....................................... 48 days, 20 h 24 m 41 s
    AP LWAPP Up Time................................. 40 days, 13 h 58 m 18 s
    Join Date and Time............................... Tue Sep 24 21:24:35 2013
    Join Taken Time.................................. 0 days, 00 h 10 m 48 s
    Attributes for Slot 1
       Radio Type................................... RADIO_TYPE_80211a
       Radio Subband................................ RADIO_SUBBAND_ALL
       Administrative State ........................ ADMIN_ENABLED
       Operation State ............................. UP
       Radio Role .................................. ACCESS
       CellId ...................................... 0
       Station Configuration
         Configuration ............................. AUTOMATIC
         Number Of WLANs ........................... 3
         Medium Occupancy Limit .................... 100
         CFP Period ................................ 4
         CFP MaxDuration ........................... 60
         BSSID ..................................... 00:22:55:a5:0c:30
         Operation Rate Set
           6000 Kilo Bits........................... MANDATORY
    --More or (q)uit current module or <ctrl-z> to abort
           9000 Kilo Bits........................... SUPPORTED
           12000 Kilo Bits.......................... MANDATORY
           18000 Kilo Bits.......................... SUPPORTED
           24000 Kilo Bits.......................... MANDATORY
           36000 Kilo Bits.......................... SUPPORTED
           48000 Kilo Bits.......................... SUPPORTED
           54000 Kilo Bits.......................... SUPPORTED
         Beacon Period ............................. 100
         Fragmentation Threshold ................... 2346
         Multi Domain Capability Implemented ....... TRUE
         Multi Domain Capability Enabled ........... TRUE
         Country String ............................ US
       Multi Domain Capability
         Configuration ............................. AUTOMATIC
         First Chan Num ............................ 36
         Number Of Channels ........................ 20
       MAC Operation Parameters
         Configuration ............................. AUTOMATIC
         Fragmentation Threshold ................... 2346
         Packet Retry Limit ........................ 64
    --More or (q)uit current module or <ctrl-z> to abort
       Tx Power
         Num Of Supported Power Levels ............. 7
         Tx Power Level 1 .......................... 15 dBm
        Tx Power Level 2 .......................... 14 dBm
         Tx Power Level 3 .......................... 11 dBm
         Tx Power Level 4 .......................... 8 dBm
         Tx Power Level 5 .......................... 5 dBm
         Tx Power Level 6 .......................... 2 dBm
         Tx Power Level 7 .......................... -1 dBm
         Tx Power Configuration .................... AUTOMATIC
         Current Tx Power Level .................... 1
       Phy OFDM parameters
         Configuration ............................. AUTOMATIC
         Current Channel ........................... 36
         Extension Channel ......................... NONE
         Channel Width.............................. 20 Mhz
         Allowed Channel List....................... 36,40,44,48,52,56,60,64,100,
           ......................................... 104,108,112,116,132,136,140,
           ......................................... 149,153,157,161
         TI Threshold .............................. -50
         Antenna Type............................... INTERNAL_ANTENNA
         Internal Antenna Gain (in .5 dBi units).... 8
    --More or (q)uit current module or <ctrl-z> to abort
         Diversity.................................. DIVERSITY_ENABLED
       Performance Profile Parameters
          Configuration ............................. AUTOMATIC
         Interference threshold..................... 10 %
         Noise threshold............................ -70 dBm
         RF utilization threshold................... 80 %
         Data-rate threshold........................ 1000000 bps
         Client threshold........................... 12 clients
         Coverage SNR threshold..................... 16 dB
         Coverage exception level................... 25 %
         Client minimum exception level............. 3 clients
       Rogue Containment Information
       Containment Count............................ 0
       CleanAir Management Information
           CleanAir Capable......................... No
    Press Enter to continue or <ctrl-z> to abort
    Cisco AP Identifier.............................. 5
    Cisco AP Name.................................... KN1252_AP01
    Country code..................................... US - United States
    Regulatory Domain allowed by Country............. 802.11bg:-A     802.11a:-A
    AP Country code.................................. US - United States
    AP Regulatory Domain............................. -A
    Switch Port Number .............................. 1
    MAC Address...................................... 00:21:d8:ef:06:50
    IP Address Configuration......................... DHCP
    IP Address....................................... 10.125.18.101
    IP NetMask....................................... 255.255.255.0
    Gateway IP Addr.................................. 10.125.18.1
    NAT External IP Address.......................... None
    CAPWAP Path MTU.................................. 1485
    Telnet State..................................... Enabled
    Ssh State........................................ Disabled
    Cisco AP Location................................ Knowlogy Conference Rooms Side
    Cisco AP Group Name.............................. OGR
    Primary Cisco Switch Name........................
    Primary Cisco Switch IP Address.................. Not Configured
    Secondary Cisco Switch Name......................
    Secondary Cisco Switch IP Address................ Not Configured
    --More or (q)uit current module or <ctrl-z> to abort
    Tertiary Cisco Switch Name.......................
    Tertiary Cisco Switch IP Address................. Not Configured
    Administrative State ............................ ADMIN_ENABLED
    Operation State ................................. REGISTERED
    Mirroring Mode .................................. Disabled
    AP Mode ......................................... H-Reap
    Public Safety ................................... Disabled
    AP SubMode ...................................... Not Configured
    Remote AP Debug ................................. Disabled
    Logging trap severity level ..................... informational
    Logging syslog facility ......................... kern
    S/W Version .................................... 7.0.235.0
    Boot Version ................................... 12.4.10.0
    Mini IOS Version ................................ 3.0.51.0
    Stats Reporting Period .......................... 180
    LED State........................................ Enabled
    PoE Pre-Standard Switch.......................... Disabled
    PoE Power Injector MAC Addr...................... Disabled
    Power Type/Mode.................................. PoE/Medium Power (15.4 W)
    Number Of Slots.................................. 2
    AP Model......................................... AIR-LAP1252AG-A-K9
    AP Image......................................... C1250-K9W8-M
    IOS Version...................................... 12.4(23c)JA5
    --More or (q)uit current module or <ctrl-z> to abort
    Reset Button..................................... Enabled
    AP Serial Number................................. FTX122990L5
    AP Certificate Type.............................. Manufacture Installed
    H-REAP Vlan mode :............................... Enabled
          Native ID :..................................... 118
          WLAN 1 :........................................ 111
          WLAN 2 :........................................ 111
          WLAN 4 :........................................ 112
          WLAN 6 :........................................ 112
          WLAN 7 :........................................ 111
          WLAN 9 :........................................ 112
          WLAN 8 :........................................ 112
    H-REAP Backup Auth Radius Servers :
    Static Primary Radius Server.................... Disabled
    Static Secondary Radius Server.................. Disabled
    Group Primary Radius Server..................... Disabled
    Group Secondary Radius Server................... Disabled
    AP User Mode..................................... AUTOMATIC
    AP User Name..................................... Not Configured
    AP Dot1x User Mode............................... Not Configured
    AP Dot1x User Name............................... Not Configured
    Cisco AP system logging host..................... 255.255.255.255
    AP Up Time....................................... 26 days, 00 h 24 m 39 s
    --More or (q)uit current module or <ctrl-z> to abort
    AP LWAPP Up Time................................. 26 days, 00 h 23 m 48 s
    Join Date and Time............................... Wed Oct 9 10:59:07 2013
    Join Taken Time.................................. 0 days, 00 h 00 m 50 s
    Attributes for Slot 0
       Radio Type................................... RADIO_TYPE_80211n-2.4
       Administrative State ........................ ADMIN_ENABLED
       Operation State ............................. UP
       Radio Role .................................. ACCESS
       CellId ...................................... 0
       Station Configuration
         Configuration ............................. AUTOMATIC
         Number Of WLANs ........................... 7
         Medium Occupancy Limit .................... 100
         CFP Period ................................ 4
         CFP MaxDuration ........................... 60
         BSSID ..................................... 00:22:55:df:a5:90
         Operation Rate Set
           1000 Kilo Bits........................... MANDATORY
           2000 Kilo Bits........................... MANDATORY
           5500 Kilo Bits........................... MANDATORY
    --More or (q)uit current module or <ctrl-z> to abort
           11000 Kilo Bits.......................... MANDATORY
         MCS Set
           MCS 0.................................... SUPPORTED
           MCS 1.................................... SUPPORTED
           MCS 2.................................... SUPPORTED
           MCS 3.................................... SUPPORTED
           MCS 4.................................... SUPPORTED
           MCS 5.................................... SUPPORTED
           MCS 6.................................... SUPPORTED
           MCS 7.................................... SUPPORTED
           MCS 8.................................... SUPPORTED
            MCS 9.................................... SUPPORTED
           MCS 10................................... SUPPORTED
           MCS 11................................... SUPPORTED
           MCS 12................................... SUPPORTED
           MCS 13................................... SUPPORTED
           MCS 14................................... SUPPORTED
           MCS 15................................... SUPPORTED
         Beacon Period ............................. 100
         Fragmentation Threshold ................... 2346
         Multi Domain Capability Implemented ....... TRUE
         Multi Domain Capability Enabled ........... TRUE
         Country String ............................ US
    --More or (q)uit current module or <ctrl-z> to abort
       Multi Domain Capability
         Configuration ............................. AUTOMATIC
         First Chan Num ............................ 1
         Number Of Channels ........................ 11
       MAC Operation Parameters
         Configuration ............................. AUTOMATIC
         Fragmentation Threshold ................... 2346
         Packet Retry Limit ........................ 64
       Tx Power
         Num Of Supported Power Levels ............. 8
         Tx Power Level 1 .......................... 20 dBm
         Tx Power Level 2 .......................... 17 dBm
         Tx Power Level 3 .......................... 14 dBm
         Tx Power Level 4 ..........

    Well you need to understand the behavior of h-reap or what it's called now, FlexConnect. In this mode, the clients are still remembers on the WLC until the session timer/idle timer expires. So switching between SSID's in h-reap will not be the same when switching when the AP's are in local mode.
    Take a look at the client when connected in FlexConnect in the WLC GUI monitor tab. Thus will show you what ssid and vlan the client is on. Now switch to a different ssid and compare this. It's probably the same because the client has not timed out. Now go back to the other ssid and look again. Now on the WLC, remove or delete the client and then switch to the other ssid at the same time. Or switch SSID's and then remove the client. The client will join the new ssid and in the monitor tab, you should see the info.
    There is no need to have clients have multiple SSID's unless your testing. Devices should only have one ssid profile configured to eliminate any connectivity issues from the device wanting to switch SSID's.
    Sent from Cisco Technical Support iPhone App

  • Problems with a new IP phone 7906 after factory reset

    Hi Guys
    I am currently having problems with my new IP phone 7906 after doing factory reset and here is a video of it:
    http://www.youtube.com/watch?v=vvCLtwIAwVw
    I used this command I found on the net:
    Hold down
    while plugging in the phone and keep holding it until the message waiting indicator (red light) starts blinking.  Then
    release # and type 123456789*0# in sequence.
    I was trying to switch my phone to sip and it also dont want to take tftp setup either.

    Tim,
    Found this on the net
    http://www.cisco.com/en/US/ts/fn/620/fn62949.html
    Might be woth giving it a go
    6.Pull power on the phone (even if power is PoE).
    7.Hold down the # key on the phone.
    8.Continue holding down the # key and re-apply power.
    9.While still holding the # key wait for the Message Waiting Indicator (MWI) light on the handset to start flashing.
    10.Once the MWI light is flashing, release the # key and enter the following sequence exactly on the keypad:
    3491672850*#
    Once this sequence has been entered on the IP Phone, if all the network criteria above have been met, it should begin its recovery process. This process can take up to 15 minutes to finish. The phone may appear to be doing nothing during this time. However, if the phone does not recover after 20 minutes then it is possible that the recovery is stuck. In this case, re-examine your network and verify that steps 1-4 are in place, then re-issue the factory reset sequence.
    * Note: The factory reset sequence is a way for a phone to clear flash and still upload to a valid firmware image. This is facilitated by the termxx.default.loads file, but requires that the image files listed in the termxx.default.loads file are available in TFTP for the phone to download. Open the termxx.default.loads file in any text editor. This loads file is essentially just a packing list showing all the OS and application files the phone needs to function. The files include a cnu, cvm, dsp, app and jar files. Please make sure that these files as listed in the termxx.default.loads file are in TFTP. ("xx" will be either "06" for the CP-7906G model, or "11" for the CP-7911G model.)
    Additional Diagnostic Steps:
    - Try a hard-coded IP address as a test to see if this resolves the upgrade failures. If it does, and the number of failing IP Phones is relatively few, this procedure may be the most expedient. After the IP Phone upgrades successfully, reconfigure the IP Phone to use DHCP.
    - Try putting the phone on a hub or a different switch and see if this helps change the startup timing enough so that the upgrade completes successfully.
    Regards
    Alex

  • AP 2602 Problem with Code 7.4.100.60

    Hi at all,
    I have problems with the code 7.4.100.60 and 2602 AP´s.
    The AP´s stops delivering services and no client can connected to them. After a reboot
    all problems are solved, but this problem comes back every ten days.
    In the logs are only shown a disconnect from these AP´s on the controller.
    On the AP´s is nothing to find.
    Is this a known problem? Is there a workaround available?
    Thanks in advance,
    Mario

    Hello Mario,
    As per your query i can suggest you the following solution-
    Please check the powering options-
    • 802.3af Ethernet Switch
    • Cisco AP2600 Power Injectors (AIR-PWRINJ4=)
    • Cisco AP2600 Local Power Supply (AIR-PWR-B=)
    and Power Draw
    AP2600: 12.95W
    Note: When deployed using Power over Ethernet (PoE), the power drawn from the power sourcing equipment will be higher by some amount depending on the length of the interconnecting cable. This additional power may be as high as 2.45W, bringing the total system power draw (access point + cabling) to 15.4W.
    Hope this will help you.

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