Poer surge

Anyone ever get a "Power Surge on Hub Port" error? My ipod won't work anymore on my PC.

Most likely the small piece of plastic that seperates the usb ports is broken.
The plastic peice seperates the connectors from each USB and when the plastic breaks there is nothing seperating the connection between the two, therefore when you plug something into one of them the side was touching the other USB port creating a power Surge, aka a short circut.
Best case senario, replace the ipod battery...Worst case, replace the ipod. OH yeah and definitely cahnge the USB port if the plastic is broken/missing.
dell Windows XP Pro

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I had an Intel-iMac fried by lightening. UPS, surge protectors but it happened as I was reaching to unplug. Cold now. Could it just be the power supply? Can I replace that myself?

This is the full question since I couldn't get it all in the box.
I have some complex questions regarding an iMac, a Time-Machine backup, and iTunes on an iPod.
I live about halfway up an extinct volcano about 12 miles north of San Jose Costa Rica. Some months ago, we had a thunderstorm and as I reached to unplug my computers lightening struck about 50 meters from my house. I had an iMac with a 3-Tb external backup drive, a PC laptop and a laser printer on the same power strip. There was a definite surge and the light brighten and then power was lost for a few minutes.
When power was restored, the PC and the laser printer seemed to work fine but the iMac was cold.
First questions: Is is possible that the power supply was fried and not other essential parts? Would it be worthwhile to replace the power supply? Can I, with limited experience and tools do it or need I take it to a technician? My concern is that if the hard-drive is good, there is personal information on it that I don't want to risk.
Next question: Do I need to replace the hard-drive before taking it for service? How hard is that, can I do it? I have seen videos of the drive replacement on-line.
Those are my iMac questions, now the questions about backup restoration.
If there is a saving grace with this it is that the Time-Machine backup seems fine although I have only accessed the data through Finder. I replaced the iMac with a Macbook Air with significantly less mass storage and I can't just move files to the Macbook. My problem is that I have an iTunes library of some 10,000 songs on the backup and until recently on a 160 Gb iPod which was old and it crashed. I have replaced the iPod but have not tried to restore the iTunes library to it because of my confusion about how to do that. Can anyone tell me how I might do that or give me any insight into the process?
Thanks for any help you can give.

Is is possible that the power supply was fried and not other essential parts? Would it be worthwhile to replace the power supply? Can I, with limited experience and tools do it or need I take it to a technician? My concern is that if the hard-drive is good, there is personal information on it that I don't want to risk
Quite possible, but working on iMacs is not easy, & PSU might be prohibitive.
Hopefully the Drive might have info on it, but even pulling that out can be a chore.
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
How to find the serial number of your Apple hardware product...
http://support.apple.com/kb/HT1349
I have replaced the iPod but have not tried to restore the iTunes library to it because of my confusion about how to do that. Can anyone tell me how I might do that or give me any insight into the process?
I'd get an external drive & restore the whole works to it, then boot from the External drive.

Won't let me copy to hard drive post power surge

Ok, to make a long story short, I hope, I had an electrical fire (everyone's ok) that involved and destroyed my laptop's power cord and as part of that fun I seem to have had a power surge that has reset some of the defaults on my computer but not all. Some of the folders I created prior to the surge are gone, etc. The only real problem is that the permissions on my internal hard drive seem to have been reset. Below are the things it will and will not allow me to do.
-- I cannot copy files from a flash drive, cd or external hard drive to the internal hard drive. I get that circle with a line through it. Clicking and dragging, copy/paste, nothing works.
-- I can move stuff that is already on the internal hard drive from folder to folder.
-- I can save email attachments to the internal hard drive.
-- I can copy stuff from internal the hard drive to a flash drive, cd or external hard drive.
-- I can read the files on flash drives, cds or external hard drives, such as a movie file, just fine, they run without a glitch. The peripherals did not suffer any resets as a result of the fire/power surge. When it happened the computer shut down automatically and I think that saved the accessories from being damaged because the computer is the only thing that showed any changes after it happened.
And before someone asks, yes, I checked, I have 40 GB of HD space so it's not a space issue.
I right clicked on MAC HD and did the Get Info and looked at the details of the permissions on various files and tried shifting some of those around but even though it says Read and Write it still won't let me copy to the internal drive from other sources. Interestingly when I got to the User file it was marked Read Only but changing it to Read Write didn't help. Something I did once worked but then it stopped working so I have no idea what it was. I put everything back the way it was. Could somebody please help me? My computer is old and dieing a slow painful death but if I can make it last a little longer that will make my life so much easier. Please let me know if you need any system info or anything.
*Thank you!!*
PS. I'm not posting this on the peripheral thread because the problem isn't really the peripherals, it's the system not wanting to play nice with others, so that's why I put this over here.

Hi. It's not a dumb question, cause if it is then my answer is really stupid, what's a repair permission? lol I don't know what that is so I guess the answer is no, though I can guess from the name it's a program to fix permissions if the files get messed up? I knew how to change the permissions in Get Info but past that I was getting into things I don't know so I figured it was time to ask for help or I'd be on here asking how to un-erase a hard drive. jk So how would I do that and is there anything else I should do?
Sorry if my initial post was a bit defensive. I had a moderator give me flak over some minor thing on a post once and I was supremely frustrated with this problem. Sorry if it came out kinda angry. I appreciate any help you can give me.

What can happen to an intel-based iMac when a power outage occurs while it is on and I unplug it to avoid a surge when power comes back?

The power went out today, while I was using my intel-based iMac (2008) and I rushed to unplug the power from the wall, before the poser could surge back on. Did I do damage?
I have a surge protector that it was plugged into, but I thought just to be safe I should unplug!
Thanks, Group!
artdough

Good point!
Art a surge protector (a good one) is designed to provide contant power to the devices that are plugged into it. This is good in the event of a surge of power up or down however in the event of a complete power outage they're of no value.
A UPS (Uninteruptable Power Supply) is just that, it has surge protection like a surge suppresor however it also has a battery integrated into it. The battery is designed to provide enough power for a user to do an orderly shutdown. In addition most UPS's can also plug into your iMac via a USB cable. Then you can set energy saver preferences that you cannot see now. For example you can set how long the computer should run in the event of power going off. You can also set if you want the computer to reboot or not when the power comes back on etc. For about $100 you can get a fine UPS that will add an additional layer of protection for your computer and give you extra peace of mind.

I have a mid-2009 MBP and I've been using my BOSE Companion 20 with it for about half a year now. It was fine until recently, when i want to adjust the volume using the pod on the BOSE Companion 20, it will cause like a surge in volume, spiking it up

I have a mid-2009 MBP and I've been using my BOSE Companion 20 with it for about half a year now. It was fine until recently, when i want to adjust the volume using the pod on the BOSE Companion 20, it will cause like a surge in volume, spiking it up and down. It will not stablise itself! It's very fustrating. Anybody with the same issue?

I have the BOSE Companion 5 speakers and have had the same problem. I've searched everywhere and gotten nowhere. My speakers are way past their warranty, so calling Bose would probably get me no where either. Only thing I can think of is that the speakers overheat which causes the spikes in the volume. I've tried unplugging them for a few minutes and then plug them back on. The problem does go away, but after about 5 minutes, same problem.

Laserjet M1536dnf fax error report - result-Line Surge(2)

We use HP LaserJet MFP as stand alone fax machines. Earlier this week, the one that had been in service for 6 years would not receive nor send a fax. All other functions worked well. The replacement the M1536dnf, will send and receive faxes but after a few attempts. The two errors that have been coming up are Line Surge(2) and Comm Error 232. When I dial our fax number with my phone I can hear static on the line at times.
After replacing all the patch cables that are connected to this line (fax and postage machine are on this line), nothing has changed.
I am thinking the telco has made changes which is now giving us these errors.
Any other ideas what to check for or what the Line Surge error may mean?

Hi @benamen,
Welcome to the HP Forums!
I see that your Laserjet M1536dnf will not send and receive faxes. I am sorry to hear this, but I am happy to help!
I would recommend to go through these guides, to verify everything is connected properly:
Cannot Send or Receive Faxes.
Troubleshooting Fax Issues.
According to this guide, Interpreting Error Codes in Fax Communication Error or Fax History Reports.
Error Code: 232, 233, 234, 235 ECM, 236 ECM, 237
Definitions
A communication failure occurred between the two machines.
The user at the remote machine might have pressed the Stop key.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.
Solutions
If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded.
Set the host machine to receive at a slower transmission speed.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.
After reading this information, and verifying the connection is setup properly, I would definitely consider contacting your phone provider.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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I was in Lightroom and had a power surge and now Lightroom will not launch....what can I do to fix it?

I was in Lightroom and had a power surge and now Lightroom will not launch. It encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix the next time it launches. I have shut my system down and Lightroom still will not launch. Does anyone have any suggestions?

delete your preview cache (.lrdata folder).
Here has location:
Preference and other file locations in Lightroom 5
If not enough info, search this forum for "delete preview cache".
Rob

I had a power mac g4 into which i put 3, 320 gb PATA hard drives in a raid slice config so that it worked as one drive needless to sat that i lost the g4 to a surge but the drives are good. now i have an imac, how can i recover the info off those drives

i had a power mac g4 into which i put 3, 320 gb PATA hard drives in a raid slice config so that it worked as one drive needless to sat that i lost the g4 to a surge but the drives are good. now i have an imac, how can i recover the info off those drives. can i put the drives in external cases and plug them all in, will the imac see them as a raid slice then help please

Before you have another accident:
Buy a UPS of good quality and sufficient to your needs.
I would have to assume that the drives were connected to a PCI PATA card, hopefully. Otherwise, well RAID and having drives on the same bus (master and slave).
And no backup, none at all...
Get your hands on a G4.
Data Rescue 3 from Prosoft maybe.
If they were SATA and running on PCI SATA controller, very popular and common really in G4s, more options would be open.

Macbook Air cooling fan surges hugely for minutes at a time.

For the past 3 months now, my MacBook Air, OSX 10.9.3, 2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3, simply surges to a fever pitch for about 1 minute and then dies back away.
The system could even be in a quiet state running no unusual software, not challenging simulations, nothing.
I have IT staff looking at me saying stuff like...
- "Is your system going to explode?"
or
note realizing that is has a flash ram drive, "your hard drive is done for."
The fan works normally at a low pace from time to time in its normal work. But, simply takes off occassionally, what gives?

If gaming or watching videos
NORMAL
If it rapidly surges while doing the same thing for a long time, RESET THE SMC
RESET SMC
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
if same, then you have a damaged/ defective heat sensor tripping fan.

Shuffle power surge ?

I bought a shuffle to mess around with,after leaving it to charge for 4 hours, it is not recognized by my PC, and I am getting the message 'power surge on hub port - A USB device has exceeded the power limits of its port hub, click to reset' Net result is the ipod is not recognized either by my PC or itunes anyone seen this one before, and is there anything I can do?
Thanks

EL MICKO wrote:
I never said High powered USB 1, I just said USB 1, meaning the first USB, that is not high powered
Actually, you never said USB 1:
*"Some older laptops don't have USB 2.0, and shuffle won't work if it isn't USB 2.0.."*

Can electrical surges go through the FIOS ONT Box

On Sept 8th something hit my Fios line and caused loss of equipment. There were no storms or electrical outages on Sept 8th. I was at my computer online when I got a message saying that my Ethernet was disconnected. Seconds later my system shut down. At first I had thought that I had a power failure but the lights never went out. Two computer systems that were on line are totally gone. On the third computer system the onboard Ethernet port is fried. My plasma TV HDMI port 1 is no longer useable. The cordless phones which I had just purchased two weeks ago are also fried. When this happened I lost the phone service, internet, and TV. I opened the ONT box and found that all the lights were out. I then plugged in a phone to check to see if I had a dial tone at the ONT. There was no power and no dial tone. I attempted to contact FIOS repairs using my cell phone. After being on hold for 3 1/2 hours I gave up. I called my daughter to login on line and chat with a Verizon tech. After an hour wait time she got through. The earliest available appointment to come to my home was for Sunday Sept 11th. Which meant that all my services would be down for 4 days. Yesterday, Sept 10th I noticed that some of the lights that were out on the router were back on. I tried the phones but they were still out. Then I tried the TV's. I managed to get 2 of three TV's working. The High Def TV would not come on. I disconnected the HDMI cable and attached a coaxial cable and the picture came on.Went out to the ONT box and most of the lights came back on. The internet light on the router was now lit but no activity on the Ethernet. I installed a wireless card on the machine that was still running and managed to get that online. All of my systems are plugged into surge arrestors. That includes the TV's, Router, computers and cordless phones. The Verizon tech had just left my home minutes ago. The Ethernet ports on the router were fried. The router was replaced. The DVR box that was connected to my Plasma was replaced due to the HDMI ports being fried. HDMI port 1 on my plasma was also no longer working. Switched over to HDMI port 2 and the picture came back on. Anything that was attached to the 2 computer systems were also fried. The 3rd system was offline when this had happened and the only thing that was effected was the Ethernet pot being fried. The tech said that no surge could come through the fiber optic network. If that statement is true then why were none of the surge suppressors tripped. And why would I suffer all this damage. It seems to me that the surge had come through and hit the FIOS box and anything that was connected was fried. Is this possible? I need some answers to explain just what caused this. Any help would be greatly appreciated.

There is no electrical connection between the Verizon Central Office and the ONT. It is strictly optical, so there is no conductor for the surge to travel down from the Central Office. So the ONT cannot be electrically damaged from the Optical end of the connection.
However the ONT could be damaged from Coax or Ethernet end, or the ONT power supply could be 'fried' by a surge in the local power line. The Scenario is that if the surge voltage is high enough, it breaks the isolation normally provided by the power supplies in the equipment, and can propagate down the Coax and/or Ethernet cable and/or HDMI cable from either end. . In that case the ONT can effectively be 'fried' by having the surge propagate through the Coax or Ethernet (if you have Ethernet on the ONT instead of MoCA) to the ONT. It doesn't take a whole lot of energy to fry Coax or Ethernet ports on the devices.
The typical scenario is either some sort of accident drops a high tension line onto much lower voltage transmission line (this sometime happens when a vehicle collides with, and takes down a telephone pole, or large branch falls on a line). The other scenario is a direct lightning strike on the local distribution line. Either way, equipment that is supposed to see only 120VAC can in fact seen voltages in the thousand or tens of thousands of volts until the electric company's switching equipment either clear the fault, or shut down the line(s).. In either situation, considerable damage can be inflicted on just about anything electronic that was connected at the time. The energy delivered by a lightning bolt vastly exceeds the surge protection provided by any consumer surge protector.
From where you sit, whether it is the optical end that was damaged, or the ethernet/coax end of the ONT, the ONT will no longer provide service for you.
Also my experience with home use surge arresters is they cannot handle anywhere enough energy to be especially useful.
They also assume that the surge isn't 'common mode'. BTW, I am an Electrical Engineer with education in high voltage transmisson system and insulation.

IPOD Shuffle not recognized by computer, and caused a USB power surge

Device is not recognized by computer, and I tried the listed support recommendations.
The problem originated when I plugged the IPOD shuffle directly into the computer USB ( not using a hub), and this caused a warning window to appear saying unknown device has caused a power surge to this port, and most be removed. Prior to this event, the IPOD shuffle has worked (with direct contact with computer usb or through a powered highspeed usb hub) without issue for nearly 1 year. Any taker's on this issue? Thanks.

Hi JBR,
Go to your control panel and click on Install/Uninstall programs. Scroll down and see if you have multiple versions of the ipod updater installed on your computer. If you do, then uninstall both versions. Reboot your computer.
Next, go to the downloads page and download/install the 1-10-2006 ipod updater. Once installed, go to your start programs and select ipod updater from there. Plug in your ipod and wait a moment. If it's like mine, it'll recognize your ipod and then you can do a "restore" for a clean format.
After that, open itunes and life should be good.
Hope this helps!

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g power surge

Had a power surge on the printer due to a storm. Now the printer won't power up. Tried plugging it in a different electrical outlet, but it still won't power up. Is there a way to reset the internal power supply since I assume there is some type of surge protection on the printer?
Thanks,
Ray

Hi raybo99,
Welcome to the HP Forums.
I see that you are having an issue powering the printer up.
Please click on the following link for when The HP Printer Won't Turn On or Respond When the Power Button is Pressed.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Does the power cord offer surge protection?

I have a MacBook Pro and was wondering if the 60W MagSafe Power Adapter protects against power surges without being plugged into an additional surge protector?

Nope.

Does the power cord have a surge protector built in?

Does the "brick" at the end of the power cord have a surge protector built in? I'm wondering whether it's ok to keep my Macbook plugged in and charging during a thunderstorm or not.

markrox7 wrote:
So I shouldn't leave my Macbook to charge during a thunderstorm if I don't have a surge strip/adapter?
That is correct.
Get a surge protector for everyday use.
Unplug the charger during thunderstorms. Surge protectors do not protect against the damage that a lightning strike causes - they just protect against electrical surges.
Mrs H

Poer surge

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