Police have instructed me to correspond with Apple in a burglary investigation

Hi,
Among other things taken in a recent burglary at my home was my iPad. The Police have instructed me to contact Apple and request that they inform me if someone attempts to register my iPad, so that they can then try to track how that user came into possession of it - and hopefully get a lead on the burglars.
I'm finding it difficult to find a point of contact to reach Apple to make this request. Has anyone any advice on how I can contact them?
Many thanks,
Joe

Is there anything in any of your previosu posts that indicate the country you are in?
Anyway thses two links from Apple might help
What to do if your iOS device is lost or stolen - Support - Apple
Reporting a lost or stolen Apple product - Support

Similar Messages

HT1349 As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening :( . What can i do?

As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP

Hi,
i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.

HT1349 Does anyone know the location of the Apple page (under your Apple ID account) that lists all the products you have bought from or registered with Apple?

Does anyone know the location of the Apple page (under your Apple ID account) that lists all the products you have bought from or registered with Apple?

Thank you! After posting the question, I located another version of this same personal product information at: https://getsupport.apple.com/GetproductgroupList.do;jsessionid=Lh2lMR9SVZvsbPTdQ d1ywJH1pXnrC0kqLhnJjZjCnd3vnzJthgzW!1417360841. If you haven't signed in yet, just click on the link at the bottom to See Your Products.

TS2446 I've been trying to get into my apple account since Tuesday to do updates. I have tried everything. I have been on the phone with apple for hours at a time and nobody can help. Does anybody know what I can do.

I've been trying to get into my apple account since Tuesday to do updates. I have tried everything. I have been on the phone with apple for hours at a time and nobody can help. Does anybody know what I can do.

Try Resetting the PRAM

When I turn on my IMac it can not find the my wireless network automatically, I have select it manually, even with apple support problem still exist.

When I turn on my Imac it can not find my wireless network automacally, I have to seclect it manually. Apple support has not been apple to find the problem. I also have an MacBook Pro and have no problem with this laptop finding my network everytime. Does anyone else have this problem. This problem started within the last month.

Lot's of people reporting Wifi problems with 10.7.4, but some things to try...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

TS1398 I have never had a problem with Apple. After the 7.02 update, my Wifi grayed out and would not turn on. Now my Wifi turns on but it will not connect. I even typed in the name and it still won't connect. I have tried all of apple's solutions.

I have tried all the solutions apple has offered online. I will not reset my phone to factory settings unless it is a last resort. What is Apple doing to fix this? I had my last Iphone last for more than 2 years and I hve had this one less than a year. My Wifi was greyed out and now it's on but won't connect or locate any networks (but if I keep switching it on and off it will freeze on me again). Does Apple have plans to fix this problem because I refuse to purchase a new phone?
Are there any other new solutions to try in fixing the Wifi that doesn't require freezing or heating up the phone or switching to airplane mode and resetting the network settings as well making sure it's up todate or changing the apostrophe in the phone's name? My phone has never been dropped or damaged. Everyone around the world seems to be having this problem and Apple does not seem to be making a move to fix it? I use this phone for everything and 4g will only last so long before I reach my monthly limit. Please help!!!!!!!!!

that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)

TS1292 I have money in my account with apple from a gift card and I cannot buy music

I have $29 plus change in my apple account from a gift card for some time and now I cannot redeem this money to purchase songs

Two likely causes:
1. Have you changed countries somewhere in the process? The iTunes credit is only valid in the country it was issued.
2. Are you purchasing something like a gift for someone else? You cannot use Store Credit to make certain purchases.
If it's neither of these, make sure that money is in fact in your account (you would be able to see it in the iTunes Store page of iTunes on your computer if signed in with your Apple ID).

I have never been so frustrated with Apple in my life!

I am disgusted. Not just by the issues I've got with wifi, but with Apple's lack of response and fixes.
Since installing Yosemite I have had massive wifi issues - to the point where I now have had to dish out £50 on a long ethernet cable and ethernet to thunderbolt adapter just so I can get paid!
There are only 2 things I need to work - my mac, and internet. So thanks a lot Apple, my trust in you as a company has been chipped away a lot over the past week because the tech I rely on to make a living is broken.
With no answers, and no fixes I now need to figure out how to downgrade back to Mavericks - more time lost.
I appreciate everyone posting their fixes on here, but honestly most of them don't make sense to me - I have been desparately waiting for a Yosemite update, but I now think going back to Mavericks is my only choice.

I understand it's very disappointing when an upgrade brings you serious trouble. It seems you depend on this machine for work and income?
In that case:
Rule number one = Never update on a first release!
I can't remember having seen any first release ever that was totally free of bugs. So if your income depends on it, you better wait untill the second update (so 10.2). You seem to be mad at Apple because they haven't fixed the problems yet? Come on. Yosemite was released on 16th, that's two weeks ago. The first update takes usually a few weeks longer.
Rule number two: Never upgrade without having a complete backup of your Mac. If you have to figure out how to downgrade to mavericks, you probably haven't done that. If you had, downgrading would have been a piece of cake. At least backup all your data before you do downgrade to mavericks.
You can find several topics here on how to downgrade your mac.
Good luck!

Tried to download itunes and now my iphone does not even work.I have been on the phone with apple for 3 hours and it still won't work.I have a service pack 2 in this land computer and it won't upgrade .I do have the latest verision of itunes.Then we put

I tried to download itunes to my phone.First it wanted it to download the new itunes.We also updated our Windows xp.I kept coming up can't complete because there was an error when setting up.One time is was error 9 and they tried to help me.I have a laptop with the internet and we tried it there.We were able to get service pack 3 downloaded.So we did upgrade the itunes on the laptop even though I have never put music on there but there is some from someone .I never heard of many of the songs.Any how I did try to download and restore on the laptop and then come to the land computer and see if the box comes up to restore the contacts.Well it didn 't work and now my phone won't even turn on .I have no one to call if something happened to me.I am going to the Apple store right off the bat tomorrow morning.I have everything in the box and the phone and reciept and see if they make it work or give me another one.I have to take my sim card again since They gave it back to me.I bet it means I can't sync the photos in the phone.Even with 2 computers and talking with 3 people it still did not work.All because I wanted to download the itunes to my phone.I don't care now if I can just get my phone to work and my contacts are in there.I hope I don't have to buy the ringtones again I bought 4 of them.Any one have this problem and what did you do to fix it?

The Apple rep tried both those ideas and both failed. The rep was connected to my computer so she
could see my screen and show me exactly what to do. My iPhone (not ipad) never has synced photos to my computer,
I have to use explorer to copy and paste or cut and paste them to my PC . It is the syncing back to my iPhone of only the much smaller selected photos that used to sync in itunes but now the itunes sync button cannot be clicked to make that happen. And the reason I only sync back selected photos is that my total PC pictures file is about 40 Gb. Also I find it a lot more useful to have a small number of folders ( no sub-folders of course) so I can quickly locate on my iPhone pictures from different categories such as family, autos, etc. None of this posed any problems for over a year until just recently. I am reading on other threads of many people with other iTunes syncing problems, and wonder now if it is the latest iTunes updates that are causing the problems? While I have tried removing and reinstalling iTunes on my PC, I don't know how or if you can, install a previous version?

Hi i recently bought a used iphone 4 on orange in the uk and although everything seems to be working fine it will not send or receive calls and texts or connect to the internet, its like its been blocked, i have spent time resseting it with apple

i recently purchaced a used iphone4 on orange in the uk and although everything seems to work it will not send or recieve calls and texts or connect to internet,i have spent time resetting it through itunes myself and with an apple technician, iv done all the usual reset network and stuff and the sim works in my other phone. its like the phone has been blocked but it hasnt as iv done all the checks to see if it was stolen or blacklisted.please if anyone can help id b very grateful

i bought the phone from someone who lives in my village, there is no error code, when apple did a diagnostic on the phone they said it was running perfect. when you say carrier locked what exactly do you mean as i put a brand new orange sim in the phone and everything seems fine but the sim dosnt seem to activate so i tried it in my unlocked 4s and i got missed calls and txt's that id sent to it while it was in the 4, when i try ring it in the 4 it says sorry calls are currently not being connected to this number then goes to orange answerphone

I have been on the phone with Apple support trying to reset my security questions because I have forgotten them, she said I had to go on the apple website and find a code.. what is this code called?

Does anyone know how to rest their security questions because I have forgotten mine!

How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

Do you have to pay per program with Apple TV?

I am interested in knowing more about Apple TV.
so what do you get with the Apple TV regarding TV programming.
Or do you have to pay extra per program. So if i want to watch the hockey game, do i have to pay per game, per program, per episode etc?
For movies all the same? you pay per movie?
any type of programming that comes for free or including? unlimited channel of anything?
thanks

worldtraveller321 wrote:
so what do you get with the Apple TV regarding TV programming.
Nothing AFAIK but I don't get these US services.
Yes movie rentals are paid for.
Anything in your local itunes library bought from itunes (or AppleTV compatible) should play for free.
YouTube, Flickr, Vimeo, certain Internet radio feeds and podcasts are free.
AC

I am having so many problems with my ipads and my computers since I upgraded to Yosemite on my desktop! I have never been so frustrated with Apple. My apple at work also has a virus problem and my other MAC keeps rebooting!! My MAC at home burned

Problems with Yosemite: virus (malware), rebooting, burned hard drive, ipads keep losing wifi.

You're going to have to be more specific about the symptoms you're seeing. At the moment, I really have almost no idea at all what's going on. Also, be aware that upgrading your Mac to Yosemite has no effect whatsoever on your iPads.
If you're having a lot of ad problems or redirects in the web browsers on all these devices, you probably have some kind of network compromise, such as hacked network hardware:
http://www.adwaremedic.com/kb/hackedrouter.php
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

My i phone is as good as new but i have a very bad experience with apple.

iphone 4 restarting again and again untill battery dies. Its not letting me to do anything b'coz of fast restarting. I have already tried to hard reset, switched off and on but every option failed. it keeps restarting my iphone is 16 months old

i was trying to restore to factory setting as mentioned but still having same problem.....when i connect iphone with system it got charged between this process and disturbed restoring, I have done this many time but not succeed. can you please tell me why this is happening and what's the reason behind this. Kindly tell me if you know another way of resolving this problem

Iphone 4s stolen. Selected remote wipe via Icloud. Received email hours later saying it was happening. Here's the problem: according to Verizon, the phone is still using data. How is this possible? Wouldn't the user have to register the device with Apple?

So, if a remote wipe occurred as the email stated, how did the person with the phone immediately go back to using the data on the phone. Wouldn't the person have to register the Iphone through Itunes? I got the email saying the erase was happening at 11:10. Looking at my cellular data usage, the phone began using data about that time after about a 12 hour break. So it seems like Find my Iphone quickly picked up the phone. But then the phone continued using data for about 3 more hours. How could the person be using the phone if it had just been wiped?

I understand that iCloud's erase function is totally distinct from Verizon's cellular service (i.e. the phone could be wiped and Verizon would never know). It's been a while since I've activated an Iphone through Itunes, but when you activate the phone don't you have to register it? If the iPhone was wiped at 11:10, how could it be using data at 11:15 and consistently for the next three hours. How long does the Itunes registration process take?

Police have instructed me to correspond with Apple in a burglary investigation

Similar Messages

Maybe you are looking for