Policy for free upgrades of Photoshop Elements v12-13. Purchased v12 only 7 days ago?
Hi
Whats the policy for people who purchased Premier Elements v12 within 10 days of new release please?
Obviously hoping for a free upgrade as I have hardly used it and its now an obsolete version.
Please advise and thanks in advance.
Regards
Peter
Bought PSE/PRE 12 bundle 3 weeks ago. Am I eligible for a free upgrade to 13?
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
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Can I get a free upgrade from photoshop elements 11 to the 13? I have 11 and my laptop is 64 bit. registered software bought aug 2013
There is no free upgrade. You have to buy it.
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Do I qualify for an upgrade to Photoshop Elements 12 if I have the trial installed?
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Hi briturn2006
You can purchase PSE12 from the below link. The Price is mentioned there : http://www.adobe.com/products/photoshop-elements.html -
Price for FCP upgrade to new version soon after purchase.
There will be a new version of FCP later this year. I'll wait to buy my first FCP, if the upgrade won't be free in a few months. Does anyone know the pricing policy for full upgrades within a short time after purchase? Thx.
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http://9to5mac.com/2013/06/11/apple-confirms-new-version-of-final-cut-pro-x-comi ng-alongside-new-mac-pro-later-this-year/
I was struck by the comment (we'll see how things pan out), "With Apple’s recent campaign to win back skeptical pro users to Final Cut Pro X, we’d imagine the new version of Final Cut Pro X coming later this year will also include a number of other features that pros have been missing since Apple scaled back the software’s feature set with a new design two years ago." -
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https://www.google.com/search?q=Arno+Pro+or+Rockwell+font&oq=Arno+Pro+or+Rockwell+font&aqs =chrome..69i57&sourceid=chrome…
https://www.google.com/search?q=Arno+Pro+or+Rockwell+font&oq=Arno+Pro+or+Rockwell+font&aqs =chrome..69i57&sourceid=chrome… -
Is there an upgrade to Photoshop Elements 5.0 for use with Windows 8?
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(compatibility info: http://www.microsoft.com/en-us/windows/compatibility/en-US/CompatCenter/ProductViewerWithD efaultFilters?Architecture=X64&CurrentPage=0&TotalPages=-1&ShowCriteria=10%20Results%20Per %20Page&SortCriteria=Relevance&IsSearchWithinFilterAvailable=False&FilterByCompatibility=A LL&TextSearch=Photoshop&AbsolutePage=-1&LastRequested=13&LastSearchTerm=Photoshop ) -
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I have upgraded to Photoshop Elements 13 running as a trial from Photoshop Elements 11 and mts videos no longer have sound. They still play perfectly with sound in 11 but have no sound in 13.
System Info on 13 is as follows:-
Elements Organizer 13.0.0.0
Core Version: 13.0 (20140831.m.62014)
Language Version: 13.0 (20140831.m.62014)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE13\My Catalog\
Catalog Size: 46.2MB
Catalog Cache Size: 657.4MB
System:
Operating System Name: Windows 8
Operating System Version: 6.3
System Architecture:
Built-in Memory: 15.9GB
Free Memory: 9.4GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:
System Info on 11 is as follows:-
Elements Organizer 11.0.0.0
Core Version: 11.0 (20120923.r.32287)
Language Version: 11.0 (20120923.r.32287)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE11\My Catalog\
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Catalog Cache Size: 550.5MB
System:
Operating System Name: Windows 8
Operating System Version: 6.2
System Architecture: Intel CPU Family:6 Model:12 Stepping:3 with MMX, SSE Integer, SSE FP
Built-in Memory: 15.9GB
Free Memory: 9.8GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:Hi John,
Sorry for the inconvenience caused. This issue has been fixed in Elements 13.1. Please try updating your application to free 13.1 update.
Let me know if you are still facing this issue.
Regards,
Anwesha -
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If you have already embedded keywords and captions by writing file info into the images they should be readable even if catalog conversion fails. Lightroom does have the ability to import a PSE catalog but in view of the age of PSE5 I would recommend downloading the 30 day free trial of LR5.6 and then you can judge the level of success of catalog conversion.
http://www.adobe.com/products/photoshop-lightroom.html -
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Yes it should work.
Here are a couple of discussions about it:
https://forums.adobe.com/message/2974925
https://forums.adobe.com/message/2321871 -
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Be grateful for your help with Photoshop Elements which I have been using for several years. Does Elements need to have access to ‘My Pictures’ on Windows as when I remove Photos from ‘My Pictures’, Elements later, when backing up, gives a message that it is unable to ‘reconnect’ to the same picture on elements. On other occasions when removing a photo from Elements catalogue I also get a similar message when backing up saying ‘unable to reconnect’. 1. Is there a relationship between Elements and My Pictures and is Elements dependant on the Windows ‘My Pictures’? 2. Why does some photos in Elements in some cases cause them to multiply e.g. double; triple; quadruple; and on occasions even more? Is there something I need to do to stop this or an easy way I can remove the multiples without spending hours doing it manually one by one? Am I doing something wrong? My O/S is Windows XP SP2 and windows Vista on my Laptop. I have been using Elements 5 and have just purchased Photoshop Elements 8.0. (Upgrade) and about to install it. Be grateful for any advice as I do enjoy using the program if only I can resolve this issue. I am not a PC wiz and mainly use Elements to catalogue photos from which I compile collections and from them slide shows with music. Any advice appreciated Sonny.t PS Have tried to post this previously but without success so hoping to see message appear and a +response
The organizer doesn't care where you send your photos when you download them via the downloader or where they happen to be when you first bring them in if you use the Get Photos command, but once your pics are in the Organizer, you *must* move them from within organizer or it can't find them. You don't have to use My Pictures at all if you don't want to, but regardless of the folder where you put your photos, if you want them someplace else, you use organizer to do it.
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Having installed the recent upgrade to Photoshop Elements 13 the shadows/highlights sliders no longer work. How do I resolve this problem?
Sometimes when problems pop up for no apparent reason it could be that the preferences files had become corrupted. Here are two ways to reset the preferences.
1. The reset process might be built into your PSE version, as shown in this video:
How to Reset Photoshop Elements Preferences - YouTube
2. If your version does not have the reset option, press and hold Alt-Ctrl-Shift (Option-Command-Shift on Mac) immediately while starting PSE. The timing is critical; you may have to try this several times. A dialog box will pop asking if you want to delete the settings file? Click YES.
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I operate a windows 8, 62 bit computer. I have ordered and downloaded the following product for AU$129 Adobe Photoshop Elements 13 (Windows,English) on the understanding that it would convert PD files to word. It is not doing so. Is this a wrong order?
if you're trying to convert pdf files to word files, you want acrobat pro or acrobat standard, Buying guide | Adobe Acrobat XI Standard
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Free Upgrade to Photoshop CS6 from CS5.5 upon release
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I’m in the same boat.
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Enjoy your extended weekend kids – status quo starts back on Tuesday... -
Hi, Trying to buy an upgrade of photoshop elements, however, when I go to any of the pages it comes up with an error - 413 Header Length too Large.
Hi Johnson,
the maximum request size is 10000 characters. To translate larger documents you'll need to break them into smaller chunks. When using the HTML mode, make sure you send a complete element, for instance the whole <p> element up to and including the </p>.
Also make sure not to break requests in the middle of a sentence. Translator needs whole sentences to translate. You can use the BreakSentences method to find sentence boundaries. Breaksentences is also subject to the 10000 character request size limit.
Let us know if this helps,
Chris Wendt
Microsoft Translator
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