POLL: what Zen Micro firmware are you usi

Ok, so strictly out of curiosity,
<FONT color=#cc0000>POLL
<FONT color=#cc0000>have you tried firmware .0.02?</LI>
<FONT color=#cc0000>what firmware are you now using on your Zen Micro ?</LI>
Please, just answer by the firmware version.
And, boy oh boy, please don't rant here about not having a new firmware for your Touch, Extra, Neoon, Zeon, Zillion or Trillion (*). Yes, I feel your pain... But this here just happens to be about the Micro. Sorry.
<EM>(*) ok, I invented some of these ;-)</EM>

fred_be9300 wrote:
Ok, so strictly out of curiosity,<FONT color=#cc0000>POLL
<FONT color=#cc0000>have you tried firmware .0.02?</LI>
<FONT color=#cc0000>what firmware are you now using on your Zen Micro ?</LI>
Please, just answer by the firmware version.And, boy oh boy, please don't rant here about not having a new firmware for your Touch, Extra, Neoon, Zeon, Zillion or Trillion (*). Yes, I feel your pain... But this here just happens to be about the Micro. Sorry. <EM>(*) ok, I invented some of these ;-)</EM>
) yep i tried it
2) .05 i think? the one just before the .0.02..i switched back as the 'remove' ur headphones to not drain the battery is just not practical enough for my lifestyle and it can jeapordize the life of the headphone jack alot...but thats just me Message Edited by mighty_falcon on 06-23-2005 02:3 AM

Similar Messages

  • [Zen Micro] Firmware upgrade has bloc

    Hi,
    I'm upgrading my Zen Micro firmware from ..0 to 2.2.02 version right now, but it looks like the process has stuck. My processor seems not to be working, the progress bar is no more advancing and the arrows on my player are white. There's a message on the window that says "Rebooting your player. Please wait." But nothing actually happens. What should I do? If I plugged off my player, can I cause it any damage? Should I restart the upgrade? As the 'Close' button is available for clicking, I can assume the process is stoppable and its terminating shouldn't cause damages... can't I?
    Please, help me.
    Thank you for your suggestions.
    haunted

    And no software will acknowledge mine since I stupidly upgrade to the 2 level firmware. I've been on a three-week merry go round with email customer service...they've even had me go into the registry of my computer (yikes!) but no solution.

  • Zen Micro Firmware 2.20.05 with Audible suppo

    So I was checking out Audible.com to see what devices are listed and I noticed the Zen Micro was there. It was weird because non of the firmwares listed on Creative.com showed Audible Support. So I e-mailed Audible asking what firmware they tested out for the Zen Micro that supports Audible. So they e-mailed me back saying go to this website: <a href='http://www.audible.com/muvo_upgrade.html' target=_blank>www.audible.com/muvo_upgrade.html[/url] (yes it says muvo but that doesn't mean anything). Click on Creative Zen Micro or scroll all the way down. The link they gave was a download from their website as a file named: ZenMicroP4SAudible_2_20_05.zip Now it doesn't take a smart guy to notice that 2_20_05 is the firmware version of the file. And any firmware beginning with 2 is considered the PlaysForSure firmware if going by Creative's convention of firmware numbering.
    Only one problem. I dont have a Zen Micro to try it out. And its not even listed on Creative's support pages as a download.
    I'm curious and I'm sure many others here are as well, does this firmware fix the battery drain issue? Also does it have any new features or does it fix anything else?
    Direct link: <a href='http://download.audible.com/creative/ZenMicroP4SAudible_2_20_05.zip' target=_blank>http://download.audible.com/creative/ZenMicroP4SAudible_2_20_05.zip[/url]
    I checked the properties of the file and it is indeed made by Creative, not Audible.
    Enjoy!Message Edited by DM on 09-8-2005 09:34 AM

    Yup..it's finally here. I recieved a reply from a rep at Creative with a link to Audible to download the new firmware for the Zen Micro. Here is the message I recieved from him. I have already downloaded the new firmware and my Zen Micro works flawlessly with Audible....thank god the wait is over.
    Here is the e-mail I got from him...
    <FONT face=Arial color=navy size=2><SPAN>This Fix just came in from our Best Support rep about 0 mins ago.
    <FONT face=Arial color=navy size=2><SPAN>He personally tested this with a li've customer and confirmed it working.
    <FONT face=Arial color=navy size=2><SPAN>
    <FONT face=Arial color=navy size=2><SPAN>John Anderson<FONT face=Arial color=navy size=2><SPAN> Audible.com Supervisor
    <FONT face=Arial color=navy size=2><SPAN>
    <SPAN>The following are the requirements & instructions to use your Creative Zen Micro with Audible content.
    <SPAN>
    <EM><I><SPAN>Requirements:</I></EM>
    <SPAN>
    <SPAN>Windows XP SP or SP2 </LI>
    <SPAN>Windows Media Player 0 </LI>
    <SPAN>Latest version of AudibleManager 4.0 for Audible audio content playback </LI>
    <SPAN>Creative Zen Micro player </LI>
    <SPAN>Firmware version 2_20_05 or later.</LI>
    <I><FONT face=Arial size=4><SPAN><EM><I><FONT face=Arial><SPAN>Install the updated Zen Micro firmware</I></EM></I>
    <SPAN>
    <SPAN>Visit our Creative Firmware page ( http://www.audible.com/muvo_upgrade.html ) and click on 'Creative Zen Micro'
    <SPAN>
    <SPAN>Download the updated firmware ( http://www.audible.com/software/ ) and click on <IMG height=9 src="http://us.f8.mail.yahoo.com/ym/us/ShowLetter?box=Rebates%20Purchases&MsgId=9269_9984 37_62_209_523_0_32356_88660_3208906486&bodyPart=3& YY=389&order=down&sort=date&pos=0&view=a&head=b&Id x=" width=9 border=0><FONT color=#35d65><SPAN>Download for Windows 2000 or XP.
    <SPAN>
    <SPAN>Choose to Run the software.
    <SPAN>
    <SPAN>When the installation begins, choose 'Creative Zen Micro' as your Mobile Device and then click 'Install.'
    <SPAN>
    <SPAN>
    <SPAN><IMG height=620 src="http://us.f8.mail.yahoo.com/ym/us/ShowLetter?box=Rebates%20Purchases&MsgId=9269_9984 37_62_209_523_0_32356_88660_3208906486&bodyPart=4& YY=389&order=down&sort=date&pos=0&view=a&head=b&Id x=" width=355 border=0>
    <SPAN>
    <SPAN>
    <SPAN>AudibleManager will begin to the installation process and may prompt you to install a Windows HotFix. Please choose to allow this as this is required to be able to use the device properly.
    <SPAN>
    <SPAN>You will then be prompted to restart your computer, please save all documents and restart your computer.
    <SPAN>
    <SPAN>Once your computer is restarted, open AudibleManager. You will be prompted to enter your Audible Username & Password to activate your Desktop & Creative Zen Micro device. After completing the activation process, you are ready to transfer and listen to your Audible content on your Creative Zen Micro device.
    <SPAN>
    <SPAN>Audible content can be located on the device by going to <B><I><SPAN>Genres > Audiobooks</I></B>

  • ZEN MICRO : firmware history (in

    I'm offering here an overview of the Zen Micro firmware history, as it's impossible to get a full release history from the Creative download website
    Please do NOT use this thread to ask for firmware features (etc). Only to clarify what's IN the existing firmware versions, and what the relations are.
    Each version contains all improvements from the version it is based on. Note that I'm only mentioning the most interesting novelties per release (IMO). Check the actual release notes on the Creative download site, for official info.
    ps: I had this originally in a nice table, but then I discovered that the forum blocks html table tags :-(
    Generally speaking :
    v line of firmware works with all recent Windows versions, and requires you to install Micro-specific drivers on the pc before connecting the Micro. </LI>
    v2 line is so-called "PlaysForSure" (download + subscription) and works only on pc with Windows XP + Windows Media Player 0. You don't need to install any other driver.</LI>
    Version: .00.06
    - Comment: the version installed on the Micro I bought Dec 4, 2004
    Version: .0.03-US
    - Released-On: 2 Dec 04
    - Based-On: .00.06
    - Comment: fixes battery charging (wall plug inserted before player attached) + touchpad sensitivity + lock symbol
    Version: 2.00.2
    - Released-On: 28 Dec 04
    - Based-On: .0.03
    - Comment: adds MTP/PlaysForSure support + max 4GB mass storage
    Version: 2.0.05
    - Released-On: 05 Feb 05
    - Based-On: 2.00.2
    - Comment: BETA! adds Napster To Go support (for subscription-based services)
    Version: .0.03-LB
    - Released-On: 8 Feb 05
    - Based-On: .0.03-US
    - Comment: adds more languages for menus
    Version: 2..02
    - Released-On: 0 Mar 05
    - Based-On: 2.0.05
    - Comment: fixes bug regarding N2G song licenses [note: until 27 May, this version was marked BETA on Creative download site]
    Version: .02.05
    - Released-On: Mar 05
    - Based-On: .0.03-LB
    - Comment: can be installed over 2.x.xx + minor GUI improvements (lock, volume bar) + max 4GB mass storage + bugfix "lookup artist" + fix redirect to begin of WMA track<SPAN class=time_text>
    Version: .0.02
    - Released-On: 06 Jun 05
    - Based-On: .02.05
    - Comment: reduces standby time to 4 hours (unless the alarm is set) + Fix to charge battery (via USB) on a PC without drivers ("lock-charging") + Russian language + Play continues from position in song where it was stopped, even if player went to deep sleep. (Downgradeable to .02.05 and to 2..02).
    - <Warning: this version causes battery draining for many users, and was withdrawn on 0 Jun. The workaround is simply to remove the earphones when not in use. (download + workaround info)
    Version: ..0
    - Released-On: 0 Jul 05
    - Based-On: .0.02
    - Comment: has same functionality as .0.02, and fixes the battery draining that caused .0.02 to be withdrawn. (Downgradeable to .02.05 and to 2..02).
    Version: 2.20.05
    - Released-On: 26 Sep 05 (released by Audible on 5 Sep)
    - Based-On: 2..02
    - Comment: adds audible (format 2,3,4) support + better PlaysForSure subscription services compatibility + the new features of .0.02/..0: reduced standby time 4 hours + Russian language + lock-charging + always continue playing from previous position in song. Discussion
    <FONT color=#cc6600>[bookmark keywords : Zen Micro firmware release history changelog]
    Message Edited by fred_be9300 on (mm-dd-yyyy)<SPAN class=date_text>06-04-2005<SPAN class=time_text> + <SPAN class=date_text>06-08-2005 + <SPAN class=date_text>06-2-2005 + <SPAN class=date_text>06-24-2005<SPAN class=time_text> + <SPAN class=date_text>07-0-2005 + <SPAN class=date_text>09-9-2005 + 09-28-2005
    Message Edited by fred_be9300 on 09-28-2005 :29 PM

    SSR wrote:
    It would be kinda short wouldn't it's
    It would indeed be <EM>very </EM>short!
    Also, was there any need to quote the entire first post? I can understand you're trying to emphasise a point but...
    Well, I quoted the entire first post in a rage of fury, so I did not think, I guess. Sorry!
    If you look at the Micro firmware in detail we mostly have two different firmware version, the MTP firmware that was promised, and some bug fixes. That's about all it amounts to.
    Yeah, I know - but it is so typical... The ratio between Micro/Touch updates is like ten to one... bloody ridiculous is what it is, anyway.

  • Zen Micro Firmware Ha

    Hi there!
    Does anyone knows if there is any Zen Micro Firmware Hack avaliable out there. Not that I dislike the original one, bot I love hack around. I used to have Podzilla (a linux distro) on my IPod and would be nice if there was something similar for my ZM.
    Anyway, as a software developer, I could start coding something intereseting (what about a firmware that always use deep sleep? ), but to start, I really need some technical papers about zen's hardware and memory system, since reverse engenering the firmware would take much of my (:sigh busy time...
    See ya!
    Rafael

    It's illegal and probably not a good idea to discuss this here. You can however visit nomadness and see if there is anything on it. I have read people hacking their Zen Jukebox or Zens (not micro) but the hacks aren't that great, most of them only managed to change their menu screens but nothing major.

  • Zen micro firmware on tou

    And what about porting zen micro firmware on touch? Zen touch is victim of a very lite firmware... when I say very lite, it's really lite :
    no sleep timer fonction, a (only) 4 band equalizer, not detectable as a hard disk by the PC...
    But I think that, since December, Creative has really had the time to correct this enormous lack, isn't it's

    Okay, okay, It's just a question of money, but, It's not all good for creative, it doesn't make them a good advert, when I speak with my friend, I tell them that, if they ad 50? to their price, theu'd have an Ipod, with a really usefull and full of fonction firmware...
    And a second point is that, most of MP3 players consummer are student, (just as me) so they don't have enough money toi buy more than one player...
    <FONT color=#222222 size=><B>Title</B><FONT color=#222222 size=><B>Date</B> <A target=_blank>[/url]<IMG height= alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width=8 border=0><IMG height= alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width=378 border=0><IMG height= alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width=73 border=0><IMG height= alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width=3 border=0><IMG height= alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width=58 border=0>
    <FONT color=#330099 size=>. <FONT color=blue>Creative Zen Touch Firmware Upgrade version .0.03 (<FONT color=#222222 size=><B>968.00 KB</B>) <FONT color=#222222 size=>9 Dec 04 <IMG height=8 alt="Download Now" src="http://images.americas.creative.com//images/support/downloads/download-icon.gif" width=3 border=0><FONT color=#ff0000 size=>Download Now<IMG height=5 alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width= border=0><IMG height= alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width=8 border=0><IMG height= alt="" src="http://images.americas.creative.com//images/dot-clear.gif" width=522 border=0>
    Oulala, 9 dec 04 !!! they are lauthing at us
    Message Edited by antonin on <SPAN class=date_text>03-3-2005<SPAN class=time_text>2:9 PM
    Message Edited by antonin on 03-3-2005 2:9 PM

  • Zen Micro Firmware 2.00.12 not list

    I got FW v2.00.2 loaded up on my micro. If I wanted to update to a non-beta MTP firmware, which one should I go with?
    I'm guessing there isn't any firmware that matches my needs, is there? The download page only lists:
    Creative Zen Micro Firmware .02.05 (<FONT color=#222222 size=><B>2.0 MB</B>)
    Creative Zen Micro PlaysForSure Firmware 2..02 Beta Release (<FONT color=#222222 size=><B>2.33 MB</B>)
    <FONT color=#222222 size=>
    So I'm pretty much stuck with the one I got (ghost lines in volume meter and faulty "Lookup artist" function), right? And why isn't v2.00.2 listed anymore? Maybe to avoid confusion? What if someone was looking for the same as me? v2.00.2 is the version for them!Message Edited by noroom on 03-23-2005 09:9 AM

    noroom,
    Firmware version .02.05 is a PDE firmware and not a MTP firmware. Also, note that if you wanted to update to version .02.05, you will not be able to downgrade to MTP version 2.00.2 after that but you can go to the beta MTP version 2..02.
    Jason

  • Zen Micro firmware update prob

    Hi everyone,
    I've got a problem trying to upgrading my Zen Micro Firmware. When it says that I have to wait while it's rebooting the player, nothing happens. When I do it manually, the firmware is still the old one. Does anyone know what I have to do?

    I too have exactly the same problem. Micro reboots once, then just sits there doing nothing. I have tried the on/off method ,as you said, it goes back to the old firmware. Having tried to load the update offline with no background programs running I still got the same fault (even leaving it for half an hour.) I have now given up as i am worried that it may corrupt the existing firmware. I have turned of the snooper setting as requested . I think that it shows signs that after the first reboot the computer is not recognizing the players USB. So it may be that after the st reboot the usb may need to be removed/reconnected. But i'm not going to take that chance as you will be losing power when trying to upgrade. Best way to corrupt a download on any item plugged to the USB is to remove it will been accessed.
    Still waiting for a reply from Creative.
    Having read threads about the new firmware upgrade I think were best to stay with the old one for a little while longer.

  • Next Zen Micro Firmware Suggesti

    I thought it would be a good idea to have a section where people can put in their ideas for new zen micro firmware updates, as for myself i have 2
    . when you select "random play all" from the DJ section it sets your micro to play in shuffle mode, then afterwards when u play music it shuffles the songs you had selected yourself. I think it would be a good idea to add to the next update when "random play all" is off, and one has selected the music on their own it resets to normal mode.
    2. the Creative Jukebox Zen had some EQ features that the Micro does not have. It was able to speed up and slow down songs by 2x. as well it had some EQ settings to make songs sound like they were being played in different enviroments, such as bathroom, concert hall, living room and such. I think the next firmware update should have these features included.
    Anyone else got some ideas? :P

    mikerules,
    No, that's not true.
    Where exactly did you read that? Do you have a link?
    Cat

  • Another question about the Zen Micro Firmware Upgr

    Hi there,
    I have just successfully installed the Creative Zen Micro Firmware .02.05 on my 5GB Zen Micro but I have a question regarding Windows Media Player. The Set up Sync button and some of the properties still appeared greyed out. I thought the upgrade would solve that problem.
    Any thoughts?
    C.

    As per the?BEFORE you post, READ THIS FIRST (FAQ) post, all downloads can be found at Nomadworld.com downloads.

  • Zen Micro Firmware 1.10.02 to 1.11.01 (issue with instructio

    This may seem a little picky. I had previously updated my Zen Micro to firmware .0.02. Now Creative has issues firmware ..0. All fine but my question is:
    The applicability instructions for ..0 state:<FONT face=Verdana size=>
    align=left>You can upgrade from Creative Zen Micro firmware .02.05 or earlier, or Zen Micro
    align=left>PlaysForSure? firmware 2.00.2 or later.
    So technically I cannot update from .0 to .. Does anyone know if there is a technical reasion or just an oversite in the instructions?
    Regards
    JoRoFo

    It's a bit of an oversight. Creative had actually removed .0.02 from the website just days after it was released because we, the users, found it to be severely flawed. Those instructions were written as though it was never released.
    You can update to ..0 from .0.02 without a problem.Message Edited by dingus on 08-8-2005 06:08 AM

  • What PS4 Platinum trophy are you chasing?

    Now I have a few games in my PS4 library I thought i'd start another topic for you Platinum trophy chasers on PS4.
    I think Rocket League is probably the next platty I will unlock just two trophies away,probably look at second run for Infamous Second Son and Metro Redux double pack next.Got a few PS+ games that I will have a look at,Dust an Elysian Tale needs a few trophies to finish off,probably have a crack at Either One.
    If anyone like myself is still getting some use out of the good old PS3 here's the topic I started a while back for PS3 Platinum chasers.
    http://community.eu.playstation.com/t5/PS3/What-PS3-Platinum-trophy-are-you-chasing/td-p/22892730

    ocelot07 wrote:
    mont348 wrote:
    ocelot07 wrote:
    Rocket League. Just need to unlock some more things. Plus the travel 500kl trophy is annoying as far as i can tell there is now progression stat to let you know how long left you are of the trophy.
    I got the 500km trophy today whilst I was at work. Jammed the left stick with a blob of blue-tack and wedged the R2 button with a bit of folded card.
    Exhibition match 1v1 no bots disabled the internet connection and left my PS4 running all day,according to the screenshot it unlocked mid afternoon actual milage was around 90km.Some say it'll unlock around 70km and has to be done on one set of wheels,if you want to do it my way I suggest you do it before the 1.03 update arrives this week it might get nerfed.
    Thanks for the tip. So I take it I have to disable internet incase it updates? Can't I just somehow stop auto updates?
    Not really necessary to disable the Internet connection but because I was out all day at work I did incase anyone wanted to message me or invite me to a game etc I wouldn't be able to reply.

  • Zen Micro "Firmware Problem" - One solution and what to do BEFORE it happ

    My Zen Micro 6GB recently croaked with the dreaded "firmware problem" message. After a call to support, I was told to send it in, however I was later able to connect to the unit and download new firmware.
    Here's what happened:
    In the middle of a playlist, the unit froze, displaying "firmware problem."
    - I took the battery out and powered up in recovery mode, then tried both reboot and reforomat. No luck; Still got "firmware problem."
    - I downloaded firmware updates, thn connected the unit to my laptop, which does not have MTP media explorer installed. The laptop does have Yahoo Music Engine and Windows Media 0, both of which are used regularly to copy music to device.
    - The computer recognized the Zen Micro, but the firmware update did not run, saying it could not connect to the device.
    - Retried several times, after reformatting, etc.
    Now, here's what seemed to fix it
    - Let the battery drain completely while in the unit
    - Connected the Zen Micro to a computer with the MTP media explorer already installed. This is a system that is also used to regularly download music to the device.
    - Allowed the battery to charge for an hour
    - Started MTP media explorer, noticed that device went into "Recovery Mode"
    - Ran the firmware upgrade and it installed.
    This is conjecture, but it seems that the MTP media explorer must be running to launch the firmware upgrade, but you can't install MTP without a valid device connected. I don't know why this is - maybe some kind of copy protection scheme. I only had it installed on one of my computers because it seemed unnecessary and I hate loading software that I'm not going to actually use.
    This is what worked for me. Hope it works for you.
    I'm still really disappointed with Creative's warranty terms, lack of phone support past 60 days and failure of tech support to recognize the problem and offer a solution, but my unit is working again and I didn't have to send it back!

    By "MTP media explorer", do you mean the MTP/PlaysForSure version of Zen Micro Media Explorer? The earlier versions say "(for MTP devices)"; the latest ones say "(for PlaysForSure devices)". Or do you mean the Microsoft "MTP icon" in My Computer, which should appear on all MTP-capable systems (including your laptop)?
    I don't really think it's a DRM or copy protection issue; I think the "firmware problem" is wiping out the hardware code the firmware installer uses to confirm that the device is indeed a Micro instead of, say, an iRi'ver. I suspect ZMME is one of the alternate means it uses to confirm that a Micro is connected. (An issue for further testing is whether ZMME should be launched or just installed.) Firmware fails on all kinds of devices; I suspect this is just a peculiarity of Creative's MTP/Janus firmware installer.
    This is likely to be a significant issue for the FAQs and/or Creative knowledge base. With a growing number of MTP/Janus players in the Creative lineup (Sleek, MicroPhoto, and shortly Touch & Xtra), it probably won't be just a Micro issue in the future.
    Edit: I just read the other thread, and they seem to solve it by going to a system without Creative software and installing the ..0 firmware. So there seems to be two solutions for now:
    If you don't have any Creative software installed, reload firmware and run the ..0 upgrade. (If you need 2.x firmware, then install the Creative jukebox driver and run the 2.20.05 upgrade; you can uninstall the driver afterwards. Sorry, but some of us need 2.x firmware.)</LI>
    If you have the 2.x ZMME installed, open it, then reload firmware and run the 2.20.05 upgrade.</LI>
    Message Edited by RBBrittain on 0-9-2005 0:06 PM

  • When you order your Zen Micro, make sure you know what you're getti

    I recently about a 5gb Zen Micro Mp3 player and went through a lot of trouble to get it, but I learned a lot. Read on:
    First, there are two types of packaging for Zen Micros, one that includes only the player, the cords, the manual, the software, a pouch and the battery, and another that also has a case with stand and belt clip attachments. Most of the retailers are selling both for the same price and many of them have them both in stock at the same time. The boxes are two different sizes and the larger one (almost 0'by 7') has the case and attachments. Get your money's worth and ask what's the box.
    Second, NEVER NEVER NEVER buy from a company in British Columbia, Canada called Can Computer (www.cancomputer.com). It is BY FAR the WORST retailer I've EVER come into contact with!
    I ordered from this company after doing a little bit of research and they seemed like a decent company. I was WRONG. I ordered my player. A day later they called me to tell me that the colour I wanted was sold out but hadn't been posted on the website, so I picked a new colour. The company only ships by reg mail so after a week of waiting, I got my mp3 player in the mail.
    Now, when you buy the player from a decent retailer, as I did afterwards from The Source by Circuit City, the box is rapped in plastic and the inside box is taped. Everything in the box is packaged and sealed including the battery and the software. Everything is neatly placed in the box and the player is untouched and is protected by plastic stri
    ps.
    The battery is outside the player. This is the way they should all be according to Creative Labs and all the other retailers I've spoken to.
    When I received my supposedly "new" player from Can Computer, there was no outside plastic, the seal on the inside of the box was broken. The outside AND inside was covered in dirt. The inside contents looked like they had been dumped out onto a dirty floor and thrown back in again. Everything was opened, including the software. The battery was already inside the player and it was covered in dirt. When I took it out of the player, there was a piece of tape (the kind of scotch tape you get on a roll) holding the top of the battery together and the casing was warped. My manual was mangled. On top of that, there were parts missing from my box. I received the box that should have included the casing and the attachments. Neither were there. Also missing were my warranty cards and the casing to the manual. The cords that I receieved were not creative merchandise. As you can imagine, I wasn't very happy.
    When I called the company, the Sales Manager was incredibly rude to me. He refused to apologise and seemed to make every effort to deter me from getting refund. He tried to tell me that it was normal for the player to arri've that way and that tape on the battery was something that was normal. He also said he would only refund my shipping costs to send it back to him if he saw it and believed that I was telling the truth. He was so rude that when I explained to him what happened, he had the nerve to say, "So, what do you want me to do about it's". To prove my point, I called the retailers around my city and asked them what the box, battery and player should look like. I also called Creative. All of them said that what I got from Can Computer was abnormal. It was only then, when I proved that they'd sent me used and defecti've products and demanded that I be given a full refund, that the Sales Manager of Can Computer agree with me.
    This is the worst company I've ever dealt with. DO NOT buy ANYTHING from this company!!!
    Do your research and if you can buy one from a retailer in your area, do so. It's worth it. Futureshop will match any internet retailer's price, and The Source gives over the counter replacement.
    Message Edited by Kristin on -3-2005 :03 PM

    cliff wrote:
    gdgmacguy wrote:
    Downgrading the iPhone is not sanctioned by Apple. It involves hacking to some degree and per the Terms of Use of this forum, cannot be discussed here.
    And how exactly from a technical support point of view does saying that help this person with their problem? I thought these forums were about technical support.
    Please read the policy which we all agreed to when we signed up on this forum.

  • [Touch] What Case are you Usi

    I recently purchased the 40GB touch and I love it. I was a little upset that there aren't any cases out there which let you maintain fuctioinality or even see the display but I figured I'd give the supplied case a go.
    I quickly learned the value of the Lock switch after my carefully chosen selections were wiped out by the random button. Annoying but not deal breaking. 2 days into owning it and having filled the hard dri've, I'm wearing it on my belt. When I go to stand up, it falls off due to the poorly designed belt clip!! Now my $300 new toy is scratched and dented all along the top of the player :angry:
    SO, I'm posting to ask what cases are you using to protect/transport your 40GB Touch? Any feedback would be greatly appreciated. Thanks.

    Lack of case options was/is my frustration as well. I went this route for a case:
    Click Here for post and link to picts

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