Polycom Group Series video resolutions in Lync conference

I've noticed that two Polycom Group series devices that have the Lync Interop licence installed provide good quality (1080p) video calls when making a point to point lync call but if the same two devices connect by joining a Lync conference, by
joining via a calendar appointment for example, the resolution drops to 640x368
I documented my findings in a quick blog
http://1plex.co.uk/polycom-group-series-testing-lync-2013/
anyone been successful getting the devices to connect at a better resolution?

Thanks Thamara, thats a great shout, I did look at this but didn't think it was relevant as I found this definition of the parameter below - maybe the issue is that the Group Series don't get classified as 'Lync Server 2013 clients' and it treats them
as legacy clients. I'll look into it a bit further - thanks again
MaxVideoConferencingResolution This parameter is no longer used for Lync Server 2013 clients in Lync Server 2013 conferences. Lync Server 2013 conferences use the bit rate controls described earlier in this section. This
setting is still used for legacy clients joining a Lync Server 2013 conference. This parameter determines the maximum resolution allowed for legacy clients in conferences organized by users who are homed on Lync Server 2013. That is, legacy clients are treated
the same as they were in previous versions of Lync Server or Office Communications Server

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Polycom group series 500 Lync issue

Hi,
We are having a Polycom group series 500 device and currently facing the below mentioned issue, if any one has used this device appreciate your response on this matter.
1. we have already activated the Multipoint video conferencing and Lync interoperability protocol on the device. We are able to get only a peer to peer Lync video call, Lync video conference
is not allowed (we cannot add another Lync user to an ongoing Lync call)
2.
This device can join to a Lync video conference hosted by another user, but video and voice not working (it shows that device has joined the conference but no audio or video)
T
Thanks,
Kanishka.

Jeff Schertz may chime in if he sees this, but if we're talking VVX500 devices I'll add that it's not supported with Lync 2013. You posted in a Lync 2010 forum, but I wanted to mention this in case you're running Lync 2013. VVX to VVX video calls
may still work in a 2013 environment, but as soon as that call hits a full Lync client or server (and it will as soon as it's a full conference) you may see trouble.
http://community.polycom.com/t5/VoIP/FAQ-What-Phone-Models-support-the-LYNC-2010-or-LYNC-2013/td-p/6930
UCS 5.0.0
Note: The support for Lync video calls with UC Software 5.0.0 is limited to the following scenarios when using
Lync 2010:
In Lync 2010 environment Point-to-Point video calls between VVX 500/600 IP phone and another VVX 500/600 phone is supported.
Point-to-Point video calls between VVX 500/600 and
Lync Client 2010 are supported.
Video Call transfers and Call forward from Lync Client party to another user with VVX 500/600 or vice-versa are supported.
Video sessions between a registered remote user and a video capable in-premise enterprise user (VVX 500/600 or Lync Client) are supported.
Video call sessions between federated users with endpoints as VVX 500/600 or Lync Client are supported.
Video calls in Lync 2013 environment are
not supported due to lack of support to H.264 or RTV in UCS 5.0.0.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Obtain Video Resolution (VideoChannel Lync SDK 2013 - UI Supressed)

I am having trouble obtaining the actual video resolution from the VideoChannel.CaptureVideoWindow and
VideoChannel.RenderVideoWindow.
The both windows give me the same Width and Height
which is not the actual video resolution.
I need the real video resolution to scale the window and avoid the black padding.
Any hints ?
public void videoChannel_StateChanged(object sender, ChannelStateChangedEventArgs e)
UI.Dispatcher.BeginInvoke(new MethodInvoker(delegate()
var videoCh = (VideoChannel)sender;
... ..... here I obtain videoCh.CaptureVideoWindow.Width and Height

You might have better luck in the development forum:
http://social.msdn.microsoft.com/Forums/en-US/home?forum=communicationsserversdk
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Polycom Group 500 Multiple Lync Video calls simultaneously

So I have a new Group 500 unit all working as expected, apart from when I try to call multiple Lync 2010 clients at the same time. First one connects fine, but subsequent calls just ring out, and the client never gets notified that I am
calling.. If they start a conference call, and invite the unit in, all is fine..
Any help ?...

Hi,
Please check if Polycom Group 500 is properly configured. To do this, go to Diagnostics -> System -> System Status and check for errors or warnings. Make sure all options are green.
Please also check if Polycom Group 500 update to the latest firmware, it not, update it and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

User can't connect to an External Lync conference

When an outside company hosts a Lync conference, we have one user (at a different office) that can't connect to the conference. Other users at our main office can connect without any issues.
The message she gets is "Call was not completed or has ended". "When contacting your support team, reference error ID 19 (source ID 241)."
The other office uses a different Internet connection. This is the only thing I can think of that could be an issue.
Does anyone know what "reference error ID 19 (source ID 241" means?
This user can host a Lync conference and users from the outside company can attend the meetings that she hosts.
I have tons of logs from this user...too many. I'm not sure what I am looking for.
Any help would be appreciated.

I found this info in the logs. Not sure if it is meaningful or not.
09/15/2014|15:45:04.329 222C:1730 INFO :: CUccConfSession::ValidateNotifyMsg - Received the first full conference doc, version set to 21
09/15/2014|15:45:04.329 222C:1730 INFO :: Function: CRTCCccpDecoder::GetSubject
09/15/2014|15:45:04.329 222C:1730 TRACE :: Condition failed with 80070057: 'm_bstrSubject != 0'
09/15/2014|15:45:04.329 222C:1730 INFO :: Function: CRTCCccpDecoder::GetDisclaimerTitle
09/15/2014|15:45:04.329 222C:1730 TRACE :: Condition failed with 80070057: 'm_bstrDisclaimerTitle != 0'
09/15/2014|15:45:04.329 222C:1730 INFO :: Function: CRTCCccpDecoder::GetDisclaimer
09/15/2014|15:45:04.329 222C:1730 TRACE :: Condition failed with 80070057: 'm_bstrDisclaimer != 0'
09/15/2014|15:45:04.329 222C:1730 INFO :: Function: CRTCCccpDecoder::GetNotificationData
09/15/2014|15:45:04.329 222C:1730 TRACE :: Condition failed with 00000001: 'm_spNotificationData != 0'
09/15/2014|15:45:04.329 222C:1730 INFO :: no video presentation mode capable property
09/15/2014|15:45:04.330 222C:1730 INFO :: Fake IM presentation mode capable property
09/15/2014|15:45:04.330 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:applicationsharing:id:CR3TTHNY vs. app:conf:focus:id:CR3TTHNY)
09/15/2014|15:45:04.330 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:applicationsharing:id:CR3TTHNY vs. app:conf:audio-video:id:CR3TTHNY)
09/15/2014|15:45:04.330 222C:1730 ERROR :: SIP_URL::InternalInitialize Didn't find host while parsing SIP URL []
09/15/2014|15:45:04.330 222C:1730 ERROR :: SIP_URL::InternalInitialize Didn't find host while parsing SIP URL []
09/15/2014|15:45:04.330 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:applicationsharing:id:CR3TTHNY vs. app:conf:data-conf:id:CR3TTHNY)
09/15/2014|15:45:04.330 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:applicationsharing:id:CR3TTHNY vs. app:conf:chat:id:CR3TTHNY)
09/15/2014|15:45:04.330 222C:1730 INFO :: no video presentation mode capable property
09/15/2014|15:45:04.330 222C:1730 INFO :: Fake IM presentation mode capable property
09/15/2014|15:45:04.331 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:audio-video:id:CR3TTHNY vs. app:conf:focus:id:CR3TTHNY)
09/15/2014|15:45:04.331 222C:1730 INFO :: Function: CRTCCccpDecoder::GetEntityStateMediaFiltersRules
09/15/2014|15:45:04.331 222C:1730 TRACE :: Condition failed with 80070057: '(enMediaType == UCCCMT_AUDIO) || (enMediaType == UCCCMT_VIDEO) || (enMediaType == UCCCMT_MESSAGE)'
09/15/2014|15:45:04.331 222C:1730 INFO :: video presentation mode capable: true
09/15/2014|15:45:04.331 222C:1730 INFO :: Fake IM presentation mode capable property
09/15/2014|15:45:04.331 222C:1730 INFO :: multi-view-capable: true
09/15/2014|15:45:04.331 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:chat:id:CR3TTHNY vs. app:conf:focus:id:CR3TTHNY)
09/15/2014|15:45:04.332 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:chat:id:CR3TTHNY vs. app:conf:audio-video:id:CR3TTHNY)
09/15/2014|15:45:04.332 222C:1730 ERROR :: SIP_URL::InternalInitialize Didn't find host while parsing SIP URL []
09/15/2014|15:45:04.332 222C:1730 ERROR :: SIP_URL::InternalInitialize Didn't find host while parsing SIP URL []
09/15/2014|15:45:04.332 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:chat:id:CR3TTHNY vs. app:conf:data-conf:id:CR3TTHNY)
09/15/2014|15:45:04.332 222C:1730 INFO :: no video presentation mode capable property
09/15/2014|15:45:04.332 222C:1730 INFO :: Fake IM presentation mode capable property
09/15/2014|15:45:04.332 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:data-conf:id:CR3TTHNY vs. app:conf:focus:id:CR3TTHNY)
09/15/2014|15:45:04.332 222C:1730 TRACE :: SIP_URL::IsBaseListContainedInCompareList - m_ParamValue for SIP_URL_PARAM m_ParamName opaque do not match (app:conf:data-conf:id:CR3TTHNY vs. app:conf:audio-video:id:CR3TTHNY)
09/15/2014|15:45:04.332 222C:1730 ERROR :: SIP_URL::InternalInitialize Didn't find host while parsing SIP URL []
09/15/2014|15:45:04.332 222C:1730 ERROR :: SIP_URL::InternalInitialize Didn't find host while parsing SIP URL []

Polycom Group 500 - Bluetooth Mouse & Keyboard

Hi,
We have a customer who has purchased a couple of Polycom Group 500 units with the RTV license which I must say I'm really impressed with. They have requested a couple of bluetooth mouse and keyboard's to use with the units, will any set work or is there
a tried and tested model I should go for?
Thanks
http://lync2010tips.blogspot.com - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

Thanks Jeff, that's what I suspected as I couldn't find reference to it in the setup guide.
Do you think the chap who wrote this blog was just lucky that his Bluetooth mouse and keyboard worked? http://janzoetemelk.blogspot.co.uk/2013/01/unboxing-group-series-500.html
I tried a cheap and cheerful one I had lying around and it didn't work at all.
http://lync2010tips.blogspot.com - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

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Hello,
I don't know if there is a way to change the video. But I think you can easily use your own videos by using a local .mpg or .3gp file via InputStream. Just change the player's parameters in video/mpg instead of capture://video.
Hope it helps...
Torsten

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Agree with Georg, When you’re connected to a call, use the audio controls to mute, unmute, or change your device. Mute: Click the phone/mic icon to mute your line.When
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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

How do I select a lower video resolution through iTunes store

How do I select a lower video resolution through iTunes store?

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Plants / Excise Group / Series while preparing Purchase Orders, Sales Orde

Dear all,
sap gurus plz do need ful
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Polycom Group Series video resolutions in Lync conference

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