Poor 4G coverage in my building
Hello,
I am located at 60661 in Chicago and from past 1 year I have such a poor reception in my location. If I am basement of this building my speeds are sky rocketing, as soon as you come up to the 10th floor, everything drops down to less than 500KBps. My colleagues with AT&T and T-Mobile services have an amazing 4G coverage.
Please suggest something, if this can't be improved then I am thinking of moving to a different career.
Current Phone: LG G2
Hi Antonio,
You are suggesting I go buy a $249 extender that is only going to give me
3G. I'm not going to do that while I'm paying for 4G for my service. I
will switch to AT&T before I do that. They do provide 4G that works in my
house as I've seen from friends coming over with the AT&T service. The
fact that this has gotten worse over the last 6 months is not an issue with
structural as you mention. I'm in a populated area with residential
homes. The neighbors and myself expect better from Verizon then just
telling us that it's because we are in our houses is why we can't get
service. Seriously?? There are no large buildings or recent changes in
our area that would seem likely to affect the service. How about sending
out a representative to do some testing and try to find out what the issue
is before telling me to go buy equipment.
Regards,
-Jon
On Thu, May 22, 2014 at 5:30 PM, Verizon Wireless Customer Support <
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3G switching back to EDGE because of poor ATT coverage major battery drain?
I have the orig iPhone, my friend cam to my office today with the 3G iPhone. We kinda marked off all the areas that the 3G would drop and EDGE pick up. The 3G phone basically had more areas that it did not have coverage than it did. Every time the phone would re-scan, and EDGE would pop back up. It probably dropped to EDGE 20 times as we walked different areas over lunch. After seeing that 3G does not have good coverage anywhere by my house or office I think I will wait for the 3G coverage to get better... I am in Orange County So Cal, was thinking the coverage would be perfect?? Also, it seems all the back & forth with the phone trying always to be on 3G when the coverage is poor drained the battery to 20% in a 2 hour period, with push off, screen down, wifi off local settings off.
Anybody have any benchmarks on the amount of draining happens during the phone trying to always scan for a 3G connection?While I don't have any true benchmarks, I can say that I've tested the battery life with personal usage both with 3G on and 3G off for a day to see what was up with my extremely poor battery life. I can say that turning 3G off made a huge difference for me. It increased the battery life of my iPhone 3G to about what it was with my original iPhone. I can say that I'm probably getting roughly 1.5x - 2x the battery life I was with 3G enabled by just turning it off.
With 3G on but little to no coverage, the phone is ramping up the work it's doing to try to obtain and keep that connection. If it's just not available, you'll definitely see the phone's battery draining faster than normal as it tries to acquire signal. Remember the days of poor phone coverage in general? Phones drained batteries in much the same way.
Sure, it ***** to turn 3G off since it's something that I'm basically paying for but I'd much rather have a phone that makes it through an entire day of usage rather than one I'm finding I have to be careful about how much I use it just so I don't have to charge it twice in one day. It's more desirable to me to be able to use my phone for a longer period of time than to have a fast data connection. Besides, WiFi isn't as big of a battery drainer as the 3G connection is so I'm perfectly content with switching that on if I need fast web access. Also, there's nothing stopping me from turning 3G back on when I'm in a good coverage area (basically anywhere outside around here... I'm in Orange County, too) at which point the battery performance is better anyway. -
Poor data coverage, Amherst MA town center
Experiencing very poor data coverage, including regular texts, in downtown area of Amherst, MA. Most of rest of town has good LTE coverage, but past couple of months signal drops to a 1G in the town center, and can rarely get any data to pass, sometimes even basic texts come back as undeliverable. I have asked others and they say they have the same problem, so not just my phone (IPhone 5). Being in public safety and working downtown this is a big issue. It used to be much better coverage here. I let it go for awhile thinking they were working on a tower or something but it has now been a couple of months at least. Looking for an official phone number or email to report it to Verizon but cannot find one.
KindaUnhappy , I'm sorry you're having issues with your signal. I understand how frustrating it can be to have a phone and cant use the internet which is very important. I recommend power cycling periodically, performing a battery pull, clear the cache and browser history periodically, and close apps your not using daily. I will list steps below. Are your issues occuring inside or outside? Have you every performed a hard reset on your phone?
1) Steps to clear cache/browser history http://tiny.cc/k6jwkw
2) Steps to clear temporary internet files http://tiny.cc/p7jwkw
3) Steps to perform a factory rest http://tiny.cc/b9jwkw
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KinquanaH_VZW -
Where can I report poor data coverage for my verizon 4G LTE hotspot?
Salem Oregon, 97305.
Specifically the Corner of Cordon Rd and Hazelgreen Rd NE. A little place called EZ Orchards has very poor data coverage. DOesn't matter inside, outside or upside down they unit get only 1 bar of data and cycle between 4G LTE AND 3G, it even show 1x evdo and basically useless.We're here to do a service checkup nglayton! May I ask have you contacted our customer service dept yet? If not then let's look into this together. May I ask what model hotspot/jetpack do you have? Any liquid/physical damage on the device? Do you have any issues in another area outside of the zip code that you provided? As you share the details then we can investigate.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport -
Very Poor CDMA coverage - Downtown Sterling, MA
Hoping a VZW rep can help, I'm fed up with VZW even as it is an otherwise flawless carrier.
My home in Sterling, MA is located between two towers and nothing I do seems to help with calls. They're dropping, spotty, and my phone is utterly unreliable. Checking the signal strength of the network, it's always ~ -90 to -100 dBm, which results in 0-2 bars, and the phone constantly switching towers and looking for service. I've tried PRL updates, different areas of the apartment, and even going outside; but the problems persist. Once I get out of the downtown area, the problems go away.
3G doesn't seem to be an issue, as I get 3-4 bars with that service. 4G hasn't been rolled out here yet.
It's becoming more and more a pain, as I'm currently working from home and use VZW to conduct business. I had issues with two phones now, my Droid A885, and now the Droid 3. I've tried troubleshooting the phones, but it's obvious it's a coverage issue, and not a phone issue. Family in the area, which I ended up reccomending VZW service too, have also been having these issues.
Is there anything VZW can do rectify the problem? Are there any options for me, besides switching carriers / using my land line?@Trantll
That is horrible to have poor service in and around your home I understand how you would need your device there most of all! Thank you for the troubleshooting that you have already done you've helped narrow down what could be causing this issue.
Have you ever had good service in or around your apartment? Since other devices are also having a issue there has a trouble ticket ever been opened for your home location?
What a trouble ticket is we send a engineer out to your location they test the signal outside and at the tower to see if any improvements can be made. To open a trouble ticket please PM me and I'll get your account information or call Technical Support at 800-922-0204.
Another way to boost signal in your apartment would be a Network Extender. Here's a link for that device. It's a great help in signal challenged locations.
Thank you -
Dears,
I use to have wireless infrastructure based on autonomous APs 1142n, auth w/ 802.1x and everything was fine.
My Company decided to implement WLC 5508, and I changed only 2nd floor (2 APs) as lightweight and implement WLC over there as pilot testing...
Now All persons here (around 35 clients) are complaining about disconnections, poor signal...
Both APs are distant each other maximim of 15 meters... Our office has a medium open spaced room, with (20 X 15 meters) only 2 "Pilaster" in the middle of the room.
I am facing this message at WLC logs
Thu Nov 1 16:03:57 2012
Coverage hole pre alarm for client[1] 00:37:6d:eb:67:44 on 802.11a interface of AP 00:26:cb:4c:8e:b0 (AP01-RJOBTF). Hist: 1 0 3 4 1 1 2 7 2 9 10 13 4 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Thu Nov 1 15:55:21 2012
Rogue AP : 7c:4f:b5:ed:27:a1 detected on Base Radio MAC : 1c:aa:07:6e:93:20 Interface no:0(802.11b/g) on Channel 11 with RSSI: -92 and SNR: 1 and Classification: unclassified
Thu Nov 1 15:50:27 2012
Coverage hole pre alarm for client[1] 28:e0:2c:6d:11:58 on 802.11b/g interface of AP 00:26:cb:4c:8e:b0 (AP01-RJOBTF). Hist: 0 0 2 5 11 16 9 2 5 12 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Is there any best practices I should perform over here ?
Any specific configuration with the signal itself ? In my opinion we dont have a big room here .. 2 APs should work very well... but they are not...
I also can see many Rogue APs... I am not sure if that rogues aps have anything to do with this problem.... also I didnt change anything at 3rd floor (not sure if the
Thanks in advance!!!Actually I am using both APs as lightweight in 2nd floor.
How about this power level? where I can find those parameters ?
At 3rd floor all APs are autonomous, I accessed one of them and find this parameter
CCK Transmitter Power (dBm): Max
OFDM Transmitter Power (dBm): Max
Client Power (dBm): Max
is that the parameter you talked about ?
At WLC I found this screen
Tx Power Level Assignment Algorithm
Power Level Assignment Method
Automatic
On Demand
Fixed
1 2 3 4 5
Maximum Power Level Assignment (-10 to 30 dBm)
Minimum Power Level Assignment (-10 to 30 dBm)
Power Assignment Leader
Last Power Level Assignment
Power Threshold (-80 to -50 dBm)
Power Neighbor Count
Should I check anything else ?
Thanks in advance!!! -
Hi,
My newly purchased Iphone 5s(space grey) has poor network strength. I am using airtel carrier. Sometimes it lost the coverage of network.And very fluctuating network. If I use same card in any other phones like sony,nokia etc I have full network coverage. Is it normal???Hello mayankfromvadodara,
After reviewing your post, I have located an article that can help with cellular network issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iPhone cellular data connection issues - Apple Support
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"Unable to activate cellular data connection" alert message
Resolution
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Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
Restart your iPhone.
Make sure that your software is up to date:
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Check for an iOS Software Update: Tap Settings > General > Software Update.
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Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Resetting network settings on your device will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
Restore the iPhone as new.
Contact your carrier to:
Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
Verify that there are no account-related blocks.
Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare.
If you are traveling internationally, you may need to turn data roaming on: Tap Settings > Cellular. Check with your carrier first to understand the cost of international data roaming.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
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it's an error message about Acer server not reachable.simply Acer shutted down the old update servers, so now the only way to update or check the latest version, is using the Acer support website: http://us.acer.com/ac/en/US/content/drivers/4005;-;A200
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How to make Verizon aware of poor coverage area
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JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
Needed: Programmer font with great Unicode coverage
Subject line says it all: I need a font that:
1) is excellent for source code files (especially Java, obviously)
2) has glyphs for most Unicode characters (specifically, the first 65,536 ones, that is the [Basic Multilingual Plane|http://en.wikipedia.org/wiki/Basic_Multilingual_Plane#Basic_Multilingual_Plane])
It would be most excellent if the font is truly free and available on all major platforms.
Here are the minimal requirements for a good programming font:
1) monospaced
2) extremely readable, even at small font sizes
3) all unique characters are readily distinguishable, especially in the Basic Latin subset usually used in source code. In particular:
a) o, O, and 0 (with zero preferably having a slash thru it, or at least a dot inside it)
b) l, 1, I, | (ells, ones, capital eyes and vertical bar; and | shouldn't look like ! with a signle white pixel but must be more distinguishable)
c) clear punctuation characters, especially braces, parenthesis and brackets
4) proper sizing and alignment. In particular:
a) operator symbols: * should not be raised relative to +/-; the same is true of ~; all these should align with =
b) % should be cap height
c) ", &, and ' should be straight, not angled or curved
d) & must not become gray when antialiased at small ppm
e) - must not be too short; en-dashes aren't typically used in programming
f) bracketing chars have to align reasonably with both lower case and capitals.
g) glyphs should not draw outside their metric bounds
h) underscore must be at the baseline instead of hanging beneath, which most fonts wrongly choose and make words jarringly ugly
I did some web searching before doing this posting, and was frustrated by what I found.
There are many alleged programmer fonts
[http://keithdevens.com/wiki/ProgrammerFonts]
[http://www.advogato.org/article/867.html]
[http://www.lowing.org/fonts/]
[http://peterc.org/2008/61-liberation-mono-ultimate-coding-source-code-font.html]
[http://en.wikipedia.org/wiki/Consolas]
but all look like they have poor unicode coverage.
There are several unicode fonts
[http://en.wikipedia.org/wiki/Unicode_fonts#List_of_Unicode_fonts]
[http://www.math.utah.edu/~beebe/fonts/unicode.html#fonts]
but most are not monospaced or have poor coverage or are not free. For instance, these monospaced fonts lack Chinese unicode coverage:
[http://www.gnu.org/software/freefont/]
[http://www.evertype.com/emono/]
and these monospaced fonts (which appear to have even Chinese unicode coverage) are not free:
[http://en.wikipedia.org/wiki/Andale_Mono#Andale_Mono_WT]
[Ascender UniDuo|http://www.ascendercorp.com/fonts/multilingual/ascender-uni/ ]
[This posting|http://www.mail-archive.com/[email protected]/msg17127.html] alleges
"There is no free monospaced font covering Unicode"
Please prove him wrong by showing me a font that has what we all need![This stackoverflow.com question|http://stackoverflow.com/questions/4689/recommended-fonts-for-programming] has some pretty good points.
Regarding the Unicode coverage: I doubt that you'll find a good bitmap font there, as it's simply too much.
But then again, a reasonable font rendering framework will substitute the font for a similar one if some glyph can't be rendered in the chosen font (at least fontconfig/GTK+ on Linux does that). -
Hi forum,
I am constantly getting the below coverage hole alert, the AP is used to cover a warehouse area, sometimes the users will carry their notebook out of the warehouse and back in. The radio frequency is set to auto. What could be the cause of this issue?
Thank you,
PN
======================================
An Alert of Category Coverage Hole is generated with severity 3 by Radio KM3_Ship_AP01/1 .
The message of the alert is AP 'KM3_Ship_AP01', interface '802.11b/g' on Controller '10.16.14.3'. Coverage threshold of '12' violated. Total no of clients is '3' and no of failed clients is '2'. Worst signal quality experienced by client='00:19:7d:1e:41:f3' RSSI='-65' dBm SNR='-116', client='00:19:7d:18:12:d6' RSSI='-68' dBm SNR='-65'..Hi Paul,
If you have users walking out of the Warehouse I would expect you to see these alerts. Here is some info on what causes the "Coverage Hole" alerts;
Coverage Hole Detection and Correction
If clients on a lightweight access point are detected at signal-to-noise ratio (SNR) levels that are lower than the thresholds specified in the Auto RF configuration, the access point sends a "coverage hole" alert to the controller. The alert indicates the existence of an area where clients are continually experiencing poor signal coverage, without having a viable access point to which to roam.
The Coverage Hole Detection and Correction algorithm is primarily aimed at the determination of coverage holes based on the quality of client signal levels.
The algorithm determines if a coverage hole exists when the clients' SNR levels pass below a given SNR threshold. The SNR threshold is considered on an individual AP basis and is based primarily on each AP's transmit power level. The higher the AP power levels, the more noise the APs tolerate as compared to the client signal strength, which means a lower tolerated SNR value.
This SNR threshold varies based on two values: the AP transmit power and the controller Coverage profile value. The threshold is defined by the transmit power (represented in dBm) of each AP, minus the constant value of 17dBm, minus the user-configurable Coverage profile value. The Coverage value is defaulted to 12 dB. The client SNR threshold value is the absolute value, or the positive number, that results from this equation:
Coverage Hole SNR Threshold Equation:
Client SNR Cutoff Value (|dB|) = [AP Transmit Power (dBm) ? Constant (17 dBm) ? Coverage Profile (dB)]
Once the average SNR of a single client dips below this SNR threshold for at least 60 seconds, the AP transmit power of that client is increased to the appropriate level in order to mitigate the SNR violation, and correct the coverage hole. Only one client need violate this threshold in order to trigger a correction.
Each controller runs the Coverage Hole Detection and Correction algorithm for each radio on each of its APs every three minutes. The default value of 180 seconds can be changed, as described in the Monitor Intervals (60 to 3600 secs) section of this document.
From this doc;
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_tech_note09186a008072c759.shtml#coverage_correction
The Coverage Hole SNR Threshold Equation:
Client SNR Cutoff Value (|dB|) = [AP Transmit Power (dBm) ? Constant (17 dBm) ? Coverage Profile (dB)]
Note: This equation represents a situation where a client experience signal issues in a poorly covered area of a floor.
In such a scenario, these items can be true:
A client has an SNR of 13dB.
The AP to which it is connected is configured to transmit at 11 dBm (power level 4).
This AP WLC has a Coverage profile threshold set to the default of 12 dB.
In order to determine if the client AP must be powered up, the numbers detailed are plugged into the Coverage Hole Threshold Equation. This is the result:
Client SNR cutoff = 11dBm (AP transmit power) ? 17dBm (constant value) ? 12dB (Coverage threshold) = |-18dB|.
Because a client SNR of 13dB is in violation of the present SNR cutoff of 18dB, the Coverage Hole Detection and Correction algorithm increase the AP transmit power to 17dBm.
When you use the Coverage Hole SNR Threshold Equation, it is evident that the new transmit power of 17dBm yields a Client SNR cutoff value of 12dB, which satisfies the client SNR level of 13 dBm.
This is the math for Step 3:
Client SNR cutoff = 17dBm (AP transmit power) ? 17dBm (constant value) ? 12dB (Coverage threshold) = |-12dB|.
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_tech_note09186a008072c759.shtml#c_c_workflow
Hope this helps!
Rob
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