Poor audio quality after exporting to .MOV.

Voiceover in my video sounds crystal clear in the timeline but then thin and "rattley" after export when playing back with Quicktime player. Background music on other tracks always seems to be unaffected. Audio export set to AAC, 48 kHZ, Stereo. I must export to a Quicktime .mov format because it's the only file type that I can upload to YouTube without the color quality being distorted after upload. Adobe Updater says all of my programs are updated.
Any help would be greatly appreciated. Thanks!

How did you record the VO? is it a mono or stereo track, how are you viewing the export. Sometimes when just one section of the audio is wrong it is due to audio phase problems, I have not seen this with a vo before but it might be the issue. See:
Re: 1 of 2 audio tracks missing on certain browsers (h.264)

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Poor Video Quality After Export

I used Brightness & Contrast as well as Three-Way Color Corrector to edit. When I export, I lose almost all of the color quality. I have tried QuickTime, H.624, and a number of different Codecs and it always comes out the same. I have pushed the bit rate all the way up as well. I'm not sure what else to do

To better understand, when you saw poor quality, that is compared to what? The original clip?
Are you viewing both on the same monitor? If you remove the effects, does the quality look better?

All audio disappears after exporting to .mov file

I'm creating a short 'montage' piece, and all audio is muted except for a song which I added into the timeline. I've tried exporting it several times, even replacing the source file for the song, but nothing seems to work. The audio is visible and playing in the timeline, but as soon as I export it, it magically disappears.
Any suggestions?

Adding to Russ's comments and questions: if you are exporting a file, you get to choose to export only audio, only video or both. Check your setttings in that regard; to complicate matters, this setting sometimes does not stick (a known bug in 10.0.8). If that is the case, the usual workaround is to change some other parameter, make an export (which you can cancel), then go back to the export panel and change it back.

Very poor video quality after transcoding in Adobe Encore CS5.1

MERRY CHRISTMAS AND A HAPPY NEW YEAR!
I have very poor video quality after transcoding the video file (MPEG) in Adobe Encore CS5.1. Below you see my used settings in my filmproject.
The problem exists after transcoding in Adobe Encore CS5.1. I checked all steps and found out that there is no problem until transcoding. My exported file in MPEG has very good video and audio quality.
Facts:
1. Camcorder: Panasonic AG-AC160AEJ
Operating System : Windows 7, 64 Bit, Ultimate edition
Source files: MTS files
Recording settings (clip settings):
Type: MPEG Movie
Image Size: 1920 x 1080
Frame Rate: 25,00
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Pixel Aspect Ratio: 1,0
2. Sequence settings in Premiere Pro
Sequence was created from Clip directly with settings above.
3. Exporting settings in Adobe Premiere Pro:
Match sequence settings was activated. Now other changes were set.
4. Exported File:
Video
Image Size: 1920 x 1080
Data Transfer Rate: 25920 kBit / s
Frame rate: 25
Audio:
Bit rate: 384 kBit / s
Channels: 2 (stereo)
Frequence: 48 kHz
5. Transcoding settings in Adobe Encore:
I used different transcoding settings such as automatic DVD Transcoding, CBR and VBR.I also set “use maximum render quality”. But all results were always the same: very poor quality.
Why does the encore transcoding cause such bad video quality?
How can I solve this problem?
Please help me soon.
Best regards.

Hi Ann,
1) I did not only „Automatic (based on source)“ options in my tests, but also many other customized options.
The results are very poor. I have done a new test with the following settings. The result is also poor:
Download link: http://www.klavierlehrer-bayern.de/download/test_mpeg2dvd_1.m2v
Export Settings:
Format: MPEG2-DVD
Preset: Custom
Codec: MainConcept MPEG Video, Quality: 5
Frame Rate: 25 fps
Field Order: Upper
Pixel Aspect Ratio: Automatic (based on source)
Render at Maximum Rate: [active]
Bitrate Encoding: VBR, 2 pass
Minimum Bitrate (Mbps): 5
Target Bitrate (Mbps): 9
Maximum Bitrate (Mbps): 9
GOP Settings
M Frames: 4
N Frames: 12
Use Maximum Render Quality: [active]
Multiplexer: None
2) Why shouldn’t I use the “Match Sequence Settings” in exporting? Because of the big output file size?
I used it and the results are very good as I expected:
Download link: http://www.klavierlehrer-bayern.de/download/test_MatchSequenceSettings.mpeg
Export Settings
Match Sequence Settings [selected]
1920 x 1080, 25 fps, Upper, Quality 50
User Maximum Render Quality: [active]
3) I tried also Dynamic Link in PremierePro (to Encore).
The results are also poor.
4) I will test also LagarithLoslessCodec and frameserving +DGMPGDec. But the video is vertical long drawn-ot.
I think I did not use it correctly.
Regards

Best settings for highest quality for exporting a .mov file to h.264

Hi,
I want to know what the best settings are for the highest quality for exporting a .mov file (720p50) to h.264. I want the same quality as the original.
I want to know the data rate etc.
regards,
Jeroen
Message was edited by: Woudgraaf-AV

There is no way to get the exact same quality when transcoding from an editing source to a highly compressed H.264 QT. However, you can get a real high quality by adjusting the data rate.
However, these things depend on the length of the original. I routinely encode H.264s with good results in the 3000-5000 data rate range. I also make sure that I use multiple pass encoding. Take a short snippet of your project (10 seconds or so), and try various bit rates until you have one you like that doesn't take forever.
Andy

L7780 poor print quality after not using for 6 months

Poor print quality after not using my printer for about 6 months. Ran thru the tools (clean printhead, aligh, etc . . .) didn't help. Replaced all chartridges, still no help.
I'm fairly tech savy, been in IT for 27 years starting with hardware support.
Question, can I manually clean the printheads or should I just replace. I would rather try to clean them manually after just shelling out > $ 170 on new chartridges.
thanks
Brent

Hi @Brentl
Yes, you can clean the printhead and the inside of the printer. The following document will help; 'The Following Printheads are Missing or Damaged, Replace the Printhead' Message Displays on the All....
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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I'm trying to make a timelapse with 900 pictures converted into 30 fps to get a 30 seconds video but after exporting my movie why is my video length 15 minutes?

So, I downloaded a slideshow templates and I'm trying to make a timelapse with 900 pictures converted into 30 fps to get a 30 seconds video but after exporting my movie why is my video length 15 minutes?

What settings are you using to export the video with? I think 29.97fps is the only one that works with LR 5:
http://lightroom-blog.com/2013/09/17/timelapse-again-in-lightroom-5-2/
http://lrbplugins.com/shop/presets/lrb-timelapse-presetstemplates/

In fcpX....how can I put an IN and OUT points in my sequence and after export a movie???

In fcpX....how can I put an IN and OUT points in my sequence and after export a movie???

You can't. You can't export part of a sequence. Duplicate it and remove the bits you don't want to export from the duplicate.

Lync 2013 and Audiocodes ESBC Mediant 1000 - poor audio quality

Bit of an odd issue that I've been looking into for the past few weeks - our part of our change from a pilot Lync install to production we have had an Audiocodes ESBC Mediant 1000 installed to serve as a Media Gateway between the Lync Mediation Server and
our Gamma Telecom provided SIP trunk.
However under certain situations my users are reporting exceptionally poor audio quality with the Lync server reporting website reporting a very high packet loss and our ESBC reporting a high 'Average voice delay' (often greater than 80ms).
I have established that by taking these steps the issue can be replicated with almost impunity-
Make incoming call from mobile phone (or landline) - pickup call on Lync Deskphone (CX300/CX500/CX600 and VVX410 all have the same).
Begin a consultative call transfer with an external (another mobile/landline) or internal number which places the incoming call on hold.
Complete the call transfer - at this point the audio quality is still as expected.
Begin a new call from a Lync phone to an external number - at this point the audio quality for the phone call that has been transferred and the new call instantly degrades.
My basic topology is-
Fibre Leased Line - Cat5e cable - Router - Cat5e cable - DMZ Switch - Cat5e cable - Audiocodes Mediant 1000 - Cat5e cable - Servers VLAN - Switch - Fibre - Core switch (layer 3) - Fibre - VMWare Host (ESXI v5) - Lync Server (VMNET 3 adapter)
I have been able to replicate the issue when using both TCP and TLS between the Lync Mediation Server and the Audiocodes gateway.
Over the next day or so I will be looking to get the SIP trunk connected directly to the Lync server to see if that makes any difference (ruling out the Mediant 1000 as a possible cause) but in the meantime does anyone have any ideas as to what could be
causing this most weird situation?

Hi,
Please disassociate the Edge Server from the Mediation and check the delay again.
Please check port 3478 to the internal interface of the Edge Server from all internal clients (including the Mediation Server).
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Poor Audio Quality From Exchange 2010 UM

Hi,
I'm experiencing an issue with our Exchange 2010 Unified Messaging system in that the audio quality is suddenly rather poor. We are using Cisco Callmanager 7 for our phone system. When you call an automated attendant, hit the "messages"
button or call the extension to go to voicemail, the audio you hear "crackles," or sounds like it is skipping slightly in that there are brief but noticable interruptions in the audio.
The audio quality issue only occurs when you are connected to voicemail or automated attendants, but not when conversing to other people on phone calls, so that leads me to believe either some interoperability between CM and Exchange UM is malfunctioning, or
just something in UM is a problem. Also, if you listen to voice messages through the computer instead of over the phone, the quality is fine. The problem seems to be mainly with calling in to the UM system.
What can I do to properly troubleshoot this? I have found the Exchange 2010 UM Troubleshooting Assistant, but I have to wait another 2 weeks before I can install Service Pack 1 due to downtime window restrictions. I'm not coming up with a lot of
documentation involving this, so if anyone has any information they think might help me get to the bottom of this I would apprecaite it.
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Cisco Callmanger and UM are on the same LAN.
I highly doubt that QoS is the culprit here, simply because there aren't any issues with phone calls. If QoS was dropping VOIP packets, then IP phone to IP phone calls would also have poor audio quality. If I call somebody on another IP
phone on the LAN, the audio quality is perfect. It is only when you are connected to the UM system that you hear the poor audio quality -- either listening to voicemail prompts, listening to actual voicemails, listening to the automated attendant --
anything in which UM is on one end of the phone call.
It also seems strange that this is somewhat intermittent. When the issue first occurred, it was definitely happening every time you called in to the UM system and I could repeat the issue by simply pushing my messages button and listening to the welcome
and prompt for a PIN. I restarted the Exchange server at night, and the next day it was intermittent with people calling the help desk to say they were getting poor audio quality from UM but when I tried to repeat the issue I could not.
I also have users complaining of intermittent slowness when using Outlook, which may be totally unrelated. I have been running Perf logs on the Exchange server for the last couple of weeks othe CPU, Network Connections, Exchange RPC totals, etc.
and can't find anything that is using too many resources.

Poor quality after exporting

Hi,
I'm quite new to Premiere Pro and am having problems with the quality of my movie after exporting it. It looks fine within Premiere Pro but once exported it's very shaky and it comes up with red flashes in random places.
When I export the movie, I go to 'Export to Encore' then 'Burn without menus' and select NSTC high quality.
The only thing I can think of is the original source files I am using. My camera only downloads as MOD files which I then convert to MPEG2 files.
I need to screen the video to around a 100 work colleagues at a function on Saturday so any help or suggestions would be most appreciated!!

> The only thing I can think of is the original source files I am using. My camera only downloads as MOD files which I then convert to MPEG2 files.
Correct. Reshoot with a different camera or use different software, like WMM or PE, or anything that is consumer grade software.

Text poor quality after Export

I'm having some pretty poor quality text rendering after export. The video appears fine otherewise. I am exporting to YouTubeSD not HD, though I wouldn't think that would matter. [?]
I'm pretty new to the complexities of film editing. So, I can't answer much about the video source files other than that they are MP4 converted originally from analog files written to DVD. I wouldn't think that would have anything to do with the titles at all since all text created thru PP Title Editor. [?]
Here's a screenshot of settings. Any ideas?

Sorry- I meant to add this is CS5.5
Jeff- I've been using this same font for other projects without problem. This just started happening on this project. Yes, it is a serif font but no problems before. It's always rendered well [Adobe Arabic].
Message was edited by: zech3 APOLOGIES- when I searched this issue, I didn't see my exact problem and the post below [ http://forums.adobe.com/thread/705407?tstart=0 ] just got resurrected from 2010, it didn't appear in my search... though I'm not sure our issue is identical...
Here's a better screenshoht:
And some screen shots of titles:
BEFORE text rendering problem. From a project last year, this typeface is skinnier but rendered much better!
AFTER text rendering problem started. This is the current typeface that, even though a heavier typeface, renders horribly!!
I should add that the titles seem to flicker a bit when transitions are applied to the start or end of title clip.

Poor quality when exporting to MOV (H264/AAC) with CS5 and CS5.5

Hi there,
I need to export my HDV sequence (1440*1080 Pixel 1,33 25fps) using HDV footage only to MOV format (with H264 / AAC codecs).
I'm using 1024*576 (1.0) SD preset with a correct video bitrate CBR 6mbs and the Quality is awful.
When I use the H264 format ( to get a .MP4 file) with the same preset (1024*576 square pixel >> CBR 6mbs) the quality is quite good. I 'm pretty happy with that. The only thing is that my client (TV) needs the clip in MOV format (including H264/AAC codecs) and the quality is awful. They expect me to use FCP as most of the journalists here in France use this application.
I tried with PREMIERE CS5 on a PC (windows 7 64 bits) >> 8G0 RAM, Dual Core
and with PREMIERE PRO CS5.5 on a mac
Same awful result when trying to export to MOV (H264/AAC).
I heard that PREMIERE can't properly export to this format? Is this correct? If so, i need to convince my client to use only MP4 (H264/AAC) files since I don't really wanna use Final Cut Pro or Media Composer to edit and export my clip.
Any tips ?
Thanks guys.
Julien

I had similar quality issues exporting H264 from PPro vs. Avid Media Composer. CHeck out this thread link http://forums.adobe.com/thread/854379?tstart=0.
I found it pretty helpful, it also links to another reference thread.
I think it's possible, but will take a bit of trial and error.
Good luck
Lindsay

Poor video Quality when exporting to DVD

I cant seem to get a clear video. I am downloading from DV from a canon and the quality is sentational.
When on the time line averything is brilliant. When rendereing everything is still ok.
When exporting to DVD it goes pear shaped. I have tried dozens of different variations with the same results.
I am in AUstralia and am using PAL.
I get motion blur and what appears to be very poor quality result after exporting.
Help... I dont have much hair left.
Premier Pro Tragic

@Harm,
"Pear-shaped" (or sometimes "fruit-shaped") is a euphemism meaning that the effort has gone awry; it was a mess.
@John,
Export to DVD is a PPro 2.0 function; in CS3 it is now Export to Encore. Is that what you meant?
First thing is to check the field orders of your source material and of your export settings. Don't invert them, and don't deinterlace interlaced footage.
Perhaps a short list of the settings you have tried (and why you chose those settings) would help us help you.
-Jeff

Bad quality after exporting project (15 min)

How should I export the project to make it look great? I have tried several options, but I can't really export it in a proper way. It might have something to do with the different cliptypes I used..? I can't change that anymore, with a deadline in only a couple of hours. I tried to export it using quicktime, but that made the quality very bad. Now I am trying to export it with the help of this video: http://www.youtube.com/watch?v=cje0TM2SW50, but it's taking 20 hours or so to do it that way and i only have a couple.
Tips anyone?

As Studio X said, the best thing you can do is make an interim, full quality master. This doesn't take long because in essence you are copying your media into a single QT file that reflects the Sequence settings. (If you have long sections that are unrendered this will take much longer - I recommend Rendering All in FCP before you make the self-contained, current settings file.)
Next, you close FCP and export THAT movie, and you can use a variety of applications to make your playback movie. Compressor is good; so are Squeeze, Adobe Media Encoder, and iSkySoft. Quicktime 7 also works fine. A tried and true format is an H.264 QT movie - but of course, I don't know what your final playback situation is.
Here are the base settings I usually start with for web delivery. You can test them on a short piece of your master.
Video
Format: H.264
Motion > Frame rate: Current
Data Rate: Automatic
Key Frames: Automatic, Frame Reordering checked
Compressor > Quality: Medium or Medium-High
Single-pass VBR (or "Faster Encoding")
Size: 1280x720
Audio:
Format: AAC
Stereo, 44.1 kHz
Normal Quality
I find these settings usually make a dependably good quality file, minimizing export time. You may also adapt these quality settings to make .mp4 files as well, which are more easily played on PCs as well as Macs.
For that, you choose MPEG-4, choose MP4 in the File Format drop down, H.264 in the Video Format drop down, and pick a data rate around 1000 kbits/sec. Other settings should mirror the above. Good luck!

Poor audio quality after exporting to .MOV.

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