Poor battery life since Yosemite upgrade

Hi all,
Since upgrading to Yosemite I have noticed that I only get about 5 hours of battery life, even when just running Safari and Mail. I have checked the battery life and it is reporting as good. I have also reset PRAM and SMC but that didn't seem to change anything. Here is a dump from EtreCheck but I couldn't find anything obvious there either. Does anyone have any ideas or is this battery life as good as to be expected?
EtreCheck version: 2.1.6 (109)
Report generated 16 January 2015 10:03:43 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
  MacBook Pro (Retina, 15-inch, Early 2013) (Technical Specifications)
  MacBook Pro - model: MacBookPro10,1
  1 2.7 GHz Intel Core i7 CPU: 4-core
  16 GB RAM Not upgradeable
  BANK 0/DIMM0
  8 GB DDR3 1600 MHz ok
  BANK 1/DIMM0
  8 GB DDR3 1600 MHz ok
  Bluetooth: Good - Handoff/Airdrop2 supported
  Wireless:  en0: 802.11 a/b/g/n
  Battery Health: Normal - Cycle count 156
Video Information: ℹ️
  Intel HD Graphics 4000
  Color LCD spdisplays_2880x1800Retina
  NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
  OS X 10.10.1 (14B25) - Time since boot: one day 0:6:44
Disk Information: ℹ️
  APPLE SSD SD512E disk0 : (500.28 GB)
  EFI (disk0s1) <not mounted> : 210 MB
  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
  Macintosh HD (disk1) / : 499.05 GB (320.69 GB free)
  Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
  Apple Inc. FaceTime HD Camera (Built-in)
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Inc. BRCM20702 Hub
  Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
  Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
  Mac App Store and identified developers
Kernel Extensions: ℹ️
  /Library/Application Support/VirtualBox
  [loaded] org.virtualbox.kext.VBoxDrv (4.3.12) [Support]
  [loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) [Support]
  [loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) [Support]
  [loaded] org.virtualbox.kext.VBoxUSB (4.3.12) [Support]
  /System/Library/Extensions
  [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) [Support]
  [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) [Support]
  [not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Support]
  [not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Support]
  [not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Support]
  [not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) [Support]
Launch Agents: ℹ️
  [loaded] com.google.keystone.agent.plist [Support]
  [loaded] com.oracle.java.Java-Updater.plist [Support]
  [running] com.sierrawireless.SwitchTool.plist [Support]
Launch Daemons: ℹ️
  [loaded] com.adobe.fpsaud.plist [Support]
  [loaded] com.google.keystone.daemon.plist [Support]
  [loaded] com.oracle.java.Helper-Tool.plist [Support]
  [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
  [not loaded] org.virtualbox.startup.plist [Support]
User Launch Agents: ℹ️
  [not loaded] org.virtualbox.vboxwebsrv.plist [Support]
User Login Items: ℹ️
  iTunesHelper Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
  iTerm Application  (/Applications/iTerm.app)
  Sony Ericsson Bridge Helper Application  (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)
Internet Plug-ins: ℹ️
  FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
  QuickTime Plugin: Version: 7.7.3
  Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
  Default Browser: Version: 600 - SDK 10.10
  o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
  googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
  JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
  Adblock Plus [Installed]
3rd Party Preference Panes: ℹ️
  Flash Player  [Support]
  Java  [Support]
Time Machine: ℹ️
  Skip System Files: NO
  Auto backup: YES
  Volumes being backed up:
  Macintosh HD: Disk size: 499.05 GB Disk used: 178.36 GB
  Destinations:
  Elements [Local]
  Total size: 999.83 GB
  Total number of backups: 7
  Oldest backup: 2014-11-08 00:36:51 +0000
  Last backup: 2015-01-14 10:41:24 +0000
  Size of backup disk: Adequate
  Backup size 999.83 GB > (Disk used 178.36 GB X 3)
Top Processes by CPU: ℹ️
      6% systemstats
      3% WindowServer
      2% Safari
      1% Activity Monitor
      1% hidd
Top Processes by Memory: ℹ️
  498 MB com.apple.WebKit.WebContent
  429 MB Safari
  189 MB mds_stores
  172 MB WindowServer
  155 MB Dock
Virtual Memory Information: ℹ️
  7.67 GB Free RAM
  7.43 GB Active RAM
  683 MB Inactive RAM
  1.39 GB Wired RAM
  1.30 GB Page-ins
  0 B Page-outs
Diagnostics Information: ℹ️
  Jan 15, 2015, 09:57:31 PM Self test - passed
Cheers, Jason

A SMC reset may help:
http://support.apple.com/en-us/HT201295
Ciao.

Similar Messages

  • Poor battery life and high temperatures on MacBook Pro Retina 15"

    I'm having never-ending problems with poor battery life and high temperatures on a MacBook Pro Retina 15"
    I took it in for service and they told me it needed a new logic board and replaced it.  When I asked why they were vague about the reasons, they said "it just needed one, it failed some test".  I now have the computer back and it runs the same way it always did.  I bought this laptop because it was supposedly capable of high end video editing in 1080P (or so Apple's website claims) and also photo editing. 
    "The processor, graphics, all-flash architecture, memory, and display in the 15-inch MacBook Pro give you unprecedented mobile video editing capabilities. Super-responsive flash storage delivers up to nine streams of 1080p ProRes (HQ) content for multicam editing in Final Cut Pro X,3 while the latest quad-core processors on the 15-inch MacBook Pro decode multiple streams of video, and a powerful GPU renders millions of pixels onto the screen. With flash storage that offers up to four times the performance of a traditional hard drive,1 you can even edit four streams of uncompressed 8-bit 1080p HD video, right from the internal storage on your 15-inch MacBook Pro with Retina display.4"
    However, when I'm just browsing the web and emailing it runs quite warm and battery life is quite poor.  Sometimes doing those same activities I would say it gets so warm it's almost uncomfortable to have on your lap and the fans are running fast enough to become noticably noisy.  I'm also driving only one screen at and a time and I heard that the MacBook Pro can supposedly do three screens.
    If actually try to do something like video editing with final cut pro the laptop gets really hot, the fans are on full blast and battery life drops to only an hour or two.  I think when I rendered just a 3 or 4 minute clip once I got less than hour of battery life.  I will have to time again.
    Anyway most people (including the sales guys) are telling me no way this is not normal.  When I play with demos in the store browsing the web they are not getting warm or hot to the touch.  My friend's 2013 MacBook Air is also NOT getting warm to the touch doing the same activities.
    I installed iStat Pro so I could check the temperature and fan speeds.  I'm seeing temperatures of 70+ on the GPU, 85+ on the GPU diode and 65+ on the CPU heatsink along with elvated fan speeds above 5K which becomes noticeably noisy.  I understand that might be normal for the most processor intensive tasks but it really doesn't seem right for just light web browsing and e-mailing.  (I also may have viber and skype open but that shouldn't matter).  CPU usage is usually running between 2-10% as this is all happening to.
    Furthermore, straight from the specs:
    Intel HD Graphics 4000
    NVIDIA GeForce GT 650M with 1GB of GDDR5 memory and  automatic graphics switching
    I am assume "GPU" and "GPU diode" are temp measurements on the discrenete NVIDIA video card, especially since MacBook Airs from the same and newer generatio do not have this reading.  Since Apple Claims the graphics "automatically switches" it seems all the harder to believe the GPU is reaching 85+ when in theory it shouldn't even be activated.  I mean, shouldn't the INtel HD Graphics 4000 be capable of simple web browsing and e-mailing?  Especially with only one screen activated (be it it the internal or an external)?
    What should I do here?  When I asked the repair guys "OK well what is the normal operating temp range for the various sensors" they said "Sorry Apple doesn't provide that info". 

    Yes I have.
    Just web browsing and basically doing nothing I'm hear a lot of aduible fans, I'm getting 85C+ on GPU diode, 65+ on cpu heatsink.  I since installed anohter program that shows me not just the CPU heatsink but the cores and the cores are at 90C+.
    Seems like a lot of heat for doing nothing.  Not only that but I have these problems with no external monitor while on battery power too.
    I don't know what to do.  They already replaced the logic board.  Others seem to get advertised battery life out of Apple products and not have products that get **** near hot enough to burn you while just web browsing or watching a movie let alone advertised tasks like Photoshop and Final Cut Pro.

  • IPhone 4G poor battery life after iOS5

    Since weeks I'm in discussion with Apple care about my poor battery quality since I have update it to iOS 5.
    I switch really everything what could use battery off, all background tasks are off, but the Battery life is still not more then one day.
    Any idea how I can check the baterry quality? I did not had this problems with 4.3.5
    best regards and thank you for any idea!
    JCW

    Sounds more like an app stuck processing that shouldn't be....does happen from time to time. Behing hot means it is constantly processing.
    To fix:
    Try a reboot (described below).
    Think of it this way, the iPhone is more of a computer than a phone. It suffers from being a new OS and nobody can deny there are not bugs and memory leaks. The longer left running, the more things start to fail or slow down (I have had the iPhone since day one of original phone and I am just speaking from my experience). Thus I equate it to like when Windows95 came out...not sure of your age or if you remember those days...but back then it was a running joke of how many days you can keep Windows 95 running before you had to reboot. I am sorry to say but the iPhone is the same way right now (but getting better with a few hiccups back during the 2.0 release). So for me, I reboot daily when I leave in the morning and take it off the charger. By doing so I rarely see any lag or problems.
    A reset/reboot is:
    Go to Home Screen
    Press and Hold Home Button
    Keep holding and press and hold Lock Button
    Keep holding Both
    You will see Slide to Turn Off (Don't let go to slide, just keep holding)
    The phone will turn off (in time, but screen will look like it has some white lines)
    Keep Holding
    When you see the Apple Logo, you can let go.
    Turning off via the Slide to Turn off while good and fine to turn off, is more like the Sleep Mode on a computer. Thus any locked up issues in memory remain when you turn back on. A reboot as described is like doing a real Turn off and Turn On on a computer.
    You may also wish to read this tread about reboots and odd application behavior.
    http://discussions.apple.com/message.jspa?messageID=5851978#5851978
    For me, 2.1 works great.

  • Hey I m experiencing vry poor battery life on my newly purchased iPhone 4S. It's dropped by 10% within just 15 minutes of use over 2g. It's simply terrible. Plz apple fix it. I will regret my purchase if you don't fix it soon.

    Hey apple I m experiencing vry poor battery life on my newly purchased iPhone 4 S. I was vry happy initially with my purchase but
    now I m regretting it. Plz fix it soon. I m not upgrading 2 iOS 5.0.1 as it may further affect my battery life. The battery is draining at a phenomenal rate. Within HDTV 5 minutes if use it was down to 95% 4m 100% :( plz release the new version or I vil b in a great trouble.

    Apple is not here.
    Your complaints are falling on deaf ears here.
    If you are so unhappy take it back to Apple and either ask for your money back or for them to repair it. There is no other way.
    Allan

  • Poor battery life and WiFi connectivity on iPhone 5s

    I have bought a new iPhone 5s 16GB running iOS 8.1.2 3 days ago. The device that I have got has a poor battery life and WiFi connectivity. I have tried lots of methods given on the internet like turned off the auto-brightness, reset the phone to default settings.
    Then contacted the Apple Care for battery issue. They asked for the diagnostics to check the problem. They said its happening because of the crash of inbuilt app Springboard asked me to try "Set up as new iPhone". Even after doing all these, I am still getting battery not more than 4 hours.
    This is not expected from Apple. Such an awful experience on my first iPhone buying.

    Puneet_Agg wrote:
    I have bought a new iPhone 5s 16GB running iOS 8.1.2 3 days ago. The device that I have got has a poor battery life and WiFi connectivity. I have tried lots of methods given on the internet like turned off the auto-brightness, reset the phone to default settings.
    Then contacted the Apple Care for battery issue. They asked for the diagnostics to check the problem. They said its happening because of the crash of inbuilt app Springboard asked me to try "Set up as new iPhone". Even after doing all these, I am still getting battery not more than 4 hours.
    This is not expected from Apple. Such an awful experience on my first iPhone buying.
    Where exactly did you buy this new 5S?

  • Possible solution for those suffering from poor battery life - data dropouts etc...

    I was having the same bizarre data dropouts - an FDR and cache wipe with no app/data/settings restore fixed it for me, yes it IS a pain in the rear - YES it will take a couple hours if you have a ton of apps and accounts - YES it IS worth it, phone is working as it should now!
    Cache Wipe:
    Press and hold the Power button and turn the phone off.
    When the screen turns off, press and hold Volume Down and Power.
    When the white HBOOT screen appears, use the volume button to move down to “RECOVERY.”
    Press the Power button to select “RECOVERY.”
    When the triangle and exclamation appears, hold the Volume Up and Power button at the same time.
    Using the volume button, scroll down to “Wipe cache partition” and select it.
    Select “Reboot system now.”
    Before doing the FDR do this:
    Menu-->System Settings-->Privacy-->under the Backup & Restore items clear the Automatic Restore checkbox.
    ***NOTE*** By doing this you will lose everything on the phone and internal storage(NOT on the microSD) - you will have to manually reinstall all apps, setup all accounts etc...it take awhile to do but it has solved 99% of the issues I was having: dragginess, dropped 4G, poor battery life etc...
    Factory Data Reset
    From the screen of your phone, press the Menu button
    Tap System Settings.
    Scroll down and tap Privacy       
    Tap Factory Data Reset
    Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
    Tap Reset Phone

    There is a little easier Way to Navigate in Doing an F.D.R. than that Method: I listed it here if you prefer going this Route..
    2. Re: FACTORY RESET FOR RAZR AN RAZR MAXX

  • Apple care is useless in India. I bought an iPhone 5 from a Maple store in June 2013.  Also got convinced at the store and purchased an additional Insurance worth Rs 1000 at the same time. The iPhone 5 has a very poor battery life. Needed to be charged at

    Apple care has been of absolutely no help to me. My 10 month old iPhone 5 stopped charging one fine day and Apple denies any responsibility for  the same. Between my Family of 4, we Re currently using 5 Apple devices. Am so disappointed with the service from Apple. Although my cell phone is well within the warranty period , I have been denied a replacement. And the Shield Insurance that I purchased is now declining the insurance amount even. They insist I prove that it is an accidental damage. And Apple refuses to cover what they choose to call a 'physical damage'. So where does that leave me ?!

    I cannot see the damage. But the screening centre has pics showing it is damaged. Apple refuses to cover a physical damage. But the reason the device is damaged could only be coz it had a poor battery life from start. The iPhone 5 is infamous for the same. We all know it. Apple conveniently denies responsibility.
    And the Insurance company says it covers only accidental damage. Now how am I to prove an 'accidental' damage ? Unless I lie to them....

  • Has anyone found a solution to the poor battery life in Mavericks?

    Hi all,
    I was wondering if anyone has found a reliable solution to the poor battery life after updating to Mavericks. I tried to have the Mac shutdown by letting it go all the way dead and then charge it back up but it still is lousy. To literally see the battery guage go down in such a short period of time is surprising as I didn't have this in my previous OS. My machine is a five month old Macbook Pro Retina. I want to say I started seeing this change after installing the last Mail update for Mavericks. I definitely didn't encounter it after the initial update to Mavericks.
    Thoughts, comments, ideas?
    Ed

    Read through the posts on the right side of the page under 'More Like This'. Several fixes have been mentioned amongst them. But as there was an issue in Mountain Lion that was rectified with an update then it may just be a case of waiting to see if Apple issue a solar update for Mavericks. Remember it has only been out two weeks so I would doubt that if there is an update coming for it that they would release it without thorough testing.
    Cheers
    Pete

  • My Mac Pro loses network connection after wake from sleep since Yosemite upgrade.

    Mac Pro loses network connection after wake from sleep since Yosemite upgrade. Any one have this issue as well. And is there a work around?

    Wi-Fi?
    Wi-FI connection drops
    Wi-Fi Problems in OS X Yosemite
    Wi-Fi Problems in OS X Yosemite (2)
    Wireless Diagnostics
    Also try turning off Bluetooth.
    Troubleshooting Wi-Fi issues in OS X
    Wireless Connection Problems - Fix
    Wireless Connection Problems - Fix (2)
    Wireless Connection Problems - Fix (3)
    Wireless Connection Problems - Fix (4)

  • IPhone 4 poor Battery Life & Intended Obsolescence

    I have two questions and will include clarifications/details.
    1) Why does my iPhone 4 have such poor battery life? I have had an iPhone 4 for a little over 2 years. I first noticed poor battery life a year and a half ago. I recently (two months ago) replaced my battery. The new battery still has the same very poor battery life problems. It does not last half a day if I use it at all. Before anyone asks, yes, I do constantly close my open applications when they are not in use. And yes, I had a brand new battery put in the phone 2 months ago. It only seemed to give me better battery life for a few days, and then it was back to very poor. Maybe it works for 6 hours now, when before the replacement it worked for 4.
    2) A larger question that probably can't really be answered here: Does Apple design iPhone's to break down and work poorly after 2 years? It seems to me, these phones are designed to be used for a year at full functionality, and then start losing speed and battery life. Don't get me wrong, I think the functionality of a new iPhone is 2nd to none, but the functionality of an iPhone after 18 months, is mediocre at best.

    tonefox wrote:
    I recently (two months ago) replaced my battery.
    You did it yourself?  As Apple does not supply spare parts, including batteries, to anybody, there is your first suspect for bad battery performance.
    I did not do it myself. I paid a local NYC iPhone service company. And please, what do you mean "there is your first suspect." Replacing the battery is quite easy and thousands of people have done it successfully with instructions from tutorials or sites like iFixit. Just because Apple doesn't sell the 3rd party batteries they put in their phones separately, doesn't mean tons of people haven't done it right (to the point that some can open well desgined storefronts in expensive neighborhoods in Brooklyn). You sound like a total shill. Give me evidence that replacing the battery yourself causes poor battery life. The battery I had taken out looked bad (it was slightly expanded), but the new one didn't give much improvement. Maybe an hour or two more power a day.
    Does Apple design iPhone's to break down and work poorly after 2 years?
    Don't be ridiculous. There are plenty of people still using 3G, 3GS and iPhone 4.  
    You don't be ridiculous. It may not be 100% intentional. I've heard talk about the iOS updates possibly being better designed for the new phones, so they inadvertantly become total power ***** on the older models. But this should be communicated if it is true. And I know tons of iPhone users in NYC. I know 0 who use a 3G or 3GS. And while I know quite a few people still with their 4 like me, 100% of them have horrible battery life.

  • Does transferring data from prior phone 3G to new phone i5 cause poor battery life?

    Does transferring data from prior phone 3G to new phone i5 as a part of phone activation cause poor battery life?

    No

  • Very Poor Battery Life on Iphone 5. Apple has no solution.

    So I noticed extremely poor battery life on my iphone 5 around 3 weeks ago. This means 2.5-3 hrs usage and 10-11 hrs standby. I went to the apple store and they recommended to restore and set up as new. I did that but the problem persisted. They ran the diagnostic test on my phone and turns out the battery was healthy. So, it was definitely a software bug.
    I went again to the store after "set up as new". They said that I did not charge to 100% (which I have been doing) based on their "data"  and hence my battery life is bad. This is a stupid reason. I showed them numerous screen shots of my phone down to 1% after a 100% charge, but the so called "genius" refused to believe me. This was one of the most irritating apple employees I have ever met. He kept giving me his weird theories on battery life.
    (Just to clarify, I tried all battery life improvement methods(turning off network, push mail, background app refresh and location services) over the past two weeks and hence went to the apple store. Also, I am studying computer science and have a reasonable idea about this stuff.)
    After they were unable to clearly diagnose the issue because their diagnostic was not giving them data, they decided to replace my battery, which they did. But the problem STILL persists. They asked me to come back in a week if i still have the issue.
    I am really irritated with the apple support and the issue I am facing. Below is a screensshot of my phone after a 100% charge. The numbers speak for themselves. Anyone facing similar issuse or have any suggestions? Any help is appreciated.

    Went to apple again. Same problem. Drains 5% an hour on standby with everything shut and airplane mode. They said this is "normal" and REFUSED to replace my phone as the battery health was normal. They say, "The hardware is ok, so we cannot replace the phone". I had them do a full restore from recovery mode. DId not help.
    Just to reiterate. I have done EVERYTHING- restore, full restore, shut apps, turned of location services, wifi, network, push mail, BG app refresh and reduced motion and set auto-lock to 1 min. Even auto-brightness is off and screen is at 30% brightness.
    Now I am stuck. Poor battery and uncompramising apple. This is perhaps making me anti-apple from an apple fan.
    Just wanted to ask, are such usage times and standby times normal? They are much less than what apple claims.

  • Seem to have found the cause of my poor battery life...

    I've been getting pretty poor battery life on my iPhone bought a few weeks ago, I never figured out why until a few days ago.
    It seems that my display won't completely turn off. After I press the sleep/wake button, the screen goes black, icons disappear and screen is unresponsive, however, if I wait a few hours, it seems like the screen's backlight turns on by itself. The icons don't comeback and the iphone doesn't "wake-up" but I can definitely see that the screen is on and is displaying a black screen. Sometimes, I can see banding in the screen as well.
    Obviously I've tried rebooting but I'll wait for a few more days before doing a restore.
    So anyone else out there with poor battery life, keep a close eye on your screen and see if you're having the same problems. Best time to look is in the morning when the phone's been asleep for a few hours.
    Thanks!

    tman: that's the first thing I tried, but it still prints off to the left and slightly moved up. My printer is a Konica Minolta C253. My predecessor has left files on the computer that print just fine, but when I use them as a template and put my own graphics in, it works some of the time and then for no reason just decides to stop printing in the center. I think it might have to do with the positioning of the paper in the printer....?

  • Droid Pro, Poor battery life

    I need a new phone to replace my old Blackberry.  I was ALMOST sold on the Droid Pro until I read the reviews and ALL said "extremely poor battery life" .  Has this problem been fixed or are there plans to fix this problem in the future?

    Coming from a blackberry you are going to have to get use to the battery life on droids..they are two different beasts
    I could go 4 days on my blackberry with 3 emails sync'd, texting and reading some news apps..
    I can't get more than 8 hours of use on my droid without having to charge it, but the screen is much larger and i'm doing different things..
    If you don't work somewhere you can't charge your phone or don't have a car charger you might not want to go with any droid
    There are apps like juice defender that will help you set protocols but the success rate varies
    Also check out the pro, the keyboard is much smaller than a standard blackberry keyboard..might as well go with the droid X

  • Poor battery life Nokia 301.1

    I bought new Nokia 301.1 from original deeler in Latvia with original battery. (checked) But from first day can see poor battery life. (abous 40 min talk , or a day standby, this makes phone unusable) According to forums, many users hassame problem, but i cant find any solution. Latest software update didn't fix any problem. 3G and all internec conection are always off. All posibble energy consuming app are turned off. Can i have solution ?  (i can't return phone because 2 weeks passed now) 
    Solved!
    Go to Solution.

    First of all you create backup (for creating backup goto
    >settings
    >sync and backup
    >create backup
    after creating backup you remove your memorycard and dial *#7370# after you enter 12345 password if you dont change the security code after restoring you enter your memorycard and
    goto
    >settings
    >sync and backup
    >restore backup
    after the process you check that problem if the problem persist please post your problem
    Satish

Maybe you are looking for