Poor design features?

I have had a Blackberry Pearl for almost a year now and I'm to the point of throwing it away over several design features even the "techies" where I bought it can't help me with. I travel quite a bit and when I get off the plane and turn on the phone, I expect the phone to know what time zone I'm in. Every other phone I have owned had this feature. So far the only help I've received from the "techies" is to show me how to set it manually. Duh. Does anyone know how to set it, so it automatically sets the time?
The other involves turning on the phone. Simple enough, hit the red, phone-shaped button and Voila!, it's on. But when it's in my briefcase, and I'm on an airplane, when it's supposed to be off and it happens automatically (through turbulence), and then rings....well, I have had more than one flight attendant get in my face over it. When I explain, "It's a Blackberry Pearl" they smile. They say it happens all the time. Is there any way to set the turn-on feature for multiple key strokes? That one has the techies stumped as well.
Other than that, the poor camera quality and the trackball's design of sitting higher than the keypad so it activates when placed faced down on any a hard surface...I guess it's only a matter of time before I eat the early termination fee and move on to a better phone. Any suggestions out there on what phone I should get?
Thanks in advance for any help
Wyldwud

The BlackBerry does NOT automatically update the time zone. You must change it manually. Dumb phones are different than the BlackBerry smartphone. They dont have a calendar that could be potentially be wrong with the auto changing of the time zone. People complain both ways. It would be nice if it was an option that was off by default.
Instead of turning it off, just turn the radio off. This is basically airplane mode. No way it can ring if it cant receive a call. Otherwise you can take the battery out for the duration of the flight.
I have had a Pearl since day 1 when T-Mobile released the original 8100. I have NEVER had the trackball activate anything when setting face down. Not unless I put something on top of it. If your don't like it then move on. Seems like your just wanting to vent. Every device has is pros and cons. I am sure you will find something you dislike about every device.

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