Poor evening speed

Hi, i posted a problem a few weeks ago regarding poor evening speed, In The morningi get 40 70 mb but in the evening I only get about3/4 mb now at the time of posting my original thread i was told to leave the router plugged in to establish the connection Which I have done to no avail....So let me make the problem clear in the morning 30/70mb dropping to 3mb in the evening this is worse than my btbroadband In The evening
Anyone help?
Tech help day the problem is in my house I can't see how when it's only the evening when the speed is bad.

Your IP Profile is not very clear but it looks to be 77.xx Mbps which is very good and would indicate that your line is very good and that DLM is not lowering your speeds. As you did the speed test on a wired connection that would rule out any wireless interference.
Due to this happening only in the evening, and to try and rule things out, have you noticed if it always happens at the same time?
Is the homehub sharing a double electrical socket with anything, such as a TV?
Is the homehub situated near anything that could cause electrical interference?

Similar Messages

Re: poor evening speed

I am a newbie here. I have had the same problem - slow speed in the evening. It happened at the previous rental house (we moved to another house as landlords moved back), it seemed that evenings between 5pm and 7pm the internet got really slow. It has been happening again at this current rental house and sometimes during the day the internet just dropped out altogether and I had to turn things off and back on a few times. I am on Infinity 1. Not sure what the problem was or has been?

I've moved your post so that any replies you get are relevant to you and things don't get confused with the OP of the thread you posted on.

Poor internet speed getting slower

The area i live in has a very poor internet speed however in the last couple of months it has got significantly slower, where web pages arent evening loading and streaming is getting near impossible
BT call centre suggested leaving it an hour, then a day then a few days and they would 'fix' something. No change ever happens after these calls and leaving the internet unused for days at a time is getting unacceptable

ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:11:29
Downstream
1,280 Kbps
Upstream
448 Kbps
Line state
Connected
Connection time
0 days, 0:11:29
Downstream
1,280 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
8.2 dB / 15.0 dB
Line attenuation (Down/Up)
63.0 dB / 31.5 dB
Output power (Down/Up)
15.9 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
145 / 0
CRC Errors (Down/Up)
4 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
4
Download Speed(mbps) 0.97
upload speed 0.24
ping latency ms 0.00

2nd Day of very poor unusable speed!!

Hi please help, connection so slow i cant even use my vision box, tried everything. my hub download sync was 18021kbps now it is 15784kbps which is ok but my actual speeds are 0.5 - 2mb. 2 days ago my bras profile was 15000kbps now its 13800kbps so dont know why my speedtests are slow. tried reseting hub, changing filter their must be a fault with exchange or bt end. thanks deb

Hi Welcome to the forums
Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/others/noisemargin.html
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results fromBT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Recent victim of slow evening speed....

Hi all
Over the last few years BT have tentatively held onto my business. Speed has gradually increased and it once reached the heady heights of 7.5mb. Then over the last 6 months or so it has slowed down to about 5-6 generally with a line profile of 6.5 still ok for my needs. The last 6-8 weeks though have seen evening dropping to 0.8-1.6 mb increasing a little at midnight and then a lttile more at 1am. Which stinks of intentional throttling due to a possibly exchange congestion which would be believable if there were more than 20 houses close by!
Now my suspicions are that this started after the great BT sport push and I'm thinking that BT are prioritising BT vision/sport customers. The local rugby team have quite a following and I have noticed a decent amount of people in the greater local area (I'm an IT engineer so I see a lot of different peoples tech) now use BT/vision sport to watch the rugby games that were previously unavailable.
Any thoughts. I've just spent an hour and a half that I'll never get back talking to tech support with my router plugged into the master line box testing socket via a microfilter and my laptop connectied to that with an ethernet cable with a 0.91mb speed and was told that this was just the way it was effectively.
I have 4 months left of 10 years with BT is there a reason to stay or would changing get me better evening speed?
thanks all
p.s. no fibre here

Thanks for your replies
Current broadband stats and speedtest (actually better than earlier) results are below.
Download speedachieved during the test was - 1.67 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :7.49 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 01:14:29
Downstream: 7.313 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.0 dB / 18.0 dB
Line attenuation (Down/Up): 37.0 dB / 20.0 dB
Output power (Down/Up): 19.9 dBm / 12.3 dBm
FEC Events (Down/Up): 5308 / 0
CRC Events (Down/Up): 3 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 90 / 0
Error Seconds (Local/Remote): 2 / 0
As I said fine during the day but pretty rubbish in the evening. Certainly at a level where there is no point continuing Netflix/LoveFilm subscriptions. I might ask their opinion on the situation though.
Having been a field engineer a QLT is a good first port of call but the line sounds pretty clean to my ears.

Sg-200-08 poor udp speed

Hi all,
I'm experiencing poor udp speed on my sg-200-08.
I'm running a nfs share on ubuntu server 12.04 to a ubuntu 11.10 client connected through udp protocol .
If I use an unmanaged sitecom (plastic crap) I get about 50MB/s transfers, with sg-200-08 I can't get over 12/13 MBs transfers.
I've tried to set on both server and client MTU = 1492 and I've changed firmware from 1.0.3.3 to 1.0.5.1 (I've not tested 1.0.6
because of some posts here regarding udp problems).
Can someone help me to resolve it?
Regards Carmine

If that didn't fix it, there is an external factor. It can be a negotiation issue. Try setting the port speeds to manual such as 1000 full on each side or 100 full depending what the switch connects to.
You may also try to disable spanning tree globally.
-Tom
Please mark answered for helpful posts

Poor Internet speed, TC 535kbps but through WAG300N 6654kbps

Ok so I took the plunge and purchased a new TC 1TB yesterday and after going through the Airport Utility setup process everything seems to be working apart from the very poor internet speed when connecting via the TC > WAG300N.
Linksys WAG300N Download-6654kbps / Upload-355kbps
Apple Time Capsule Download-535kbps / Upload-348kbps
_*TC details*_
Status: Normal (Green)
Version: 7.5.1
_*Internet Connection*_
Connect Using: Ethernet
Ethernet WAN Port: Automatic (Default) +*I have tried all the options with this setting*+
Connection Sharing: Share a public IP address +*I have also tried the "Off (Bridge Mode) setting*+
TCP/IP
IP Address: I have set manual
Router address: Points to my WAG300N
DNS Server(s): This is set to my WAG300N +*I have tried the DNS addresses from my ISP which still result in the 535kbps Download speed*+
I have tried different Cat cables and different ethernet slots from the TC WAN to the WAG300N, I have also connected my MacBook with an ethernet cable directly to the TC. The hardwired connection still gave me the same speed test results.
I hope I have listed all the information that someone might need to help me out. If you need any further details just shout and I will post them.
One last thing, could this be a faulty Time Capsule?

Good News
I borrowed my father-in-law's old 3COM modem/router to test out my feeling that the ethernet ports on my WAG300N were not playing ball.
I'm now a very happy bunny! setting the 3COM in Bridge Mode and using PPPoE on the Time Capsule I have my MacBook and iPhone the wife's XP laptop and BlackBerry all running through the Time Capsule
My speeds are now as they should be:
[img]http://www.mybroadbandspeed.co.uk/results/25514591.png[/img]
Message was edited by: Pongify

Poor Link Speed

I have been using the airport extreme for almost a year now, but recently I have been getting very poor link speed's of 13mbps instead of the desired 130mbps. Does anyone have any idea of why this could be? My router is up to date with firmware 7.3.2. I am transmitting at a multicast of 2 mbps, robustness is off, and it is set for n but allows b and g to connect as well.

No that merely raises the level used for detection of a usable signal. A usable signal does not guarantee high bandwidth.

Poor Download speeds in the evening, What can be d...

Hi All,
This question has probably been answered a million times so my apologys if it has. I tried downloading something last night and my download speeds were absolutely **bleep**, something like 4.3kbs a second!!!!!!
Now am I right in thinking that this is BT's stupid throttling occuring to me. In the day I get awesome speeds and have no issues at all.
On Sky BB I never had any issues at anytime and got around 6.5mb download speeds and my sync speed was 7.5mb. I ran a speed test last night and was getting the speed quoted what I pay for!? Can someone help me with this!?
Thanks
Steve

I take it your talking about P2P/torrents, heavily traffic managed by BT.
http://bt.custhelp.com/app/answers/detail/a_id/10495/~/broadband-usage-policy
You can type p2p or torrents into the search box to find plenty of posts on this.

Poor dl speed 1-3 Meg / Even poorer customer servi...

I took up BT Infinity a few months ago and at the start the service was reasonably fast however over the last weeks the download speeds have been dropping - speedtest.net showing anything from 1-3 MB DL. I have tried to get in touch with BT Care via twitter but my tweets are ignored. I have tried phoning but get through to some pleasent people in India who have been trained to respond from a script - not really understanding the problem or your specific request. I need this sorted out asap.
John

Hi John,
Welcome to the forums. I'm sorry to hear of the problems you are having with your speeds. It would be useful if you could post up information relating to your current setup i.e. how many computers do you have, how are they connected to the Homehub, what troubleshooting steps you have already tried to fix this etc. and some of the members of our community may be able to assist you further.
Cheers
Dean
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Yoga 13 Extremely Poor Wifi Speeds

I currently have the most recent driver installed(1.04.0213) and all other current W8 updates are installed, but I am still experiencing poor WiFi performance. I have also changed the wireless adapter setting power saving mode to Maximum Performance for both the "On battery" and "Plugged in" options in Windows 8's advanced power options menu.
I also have the following options set on the advanced tab for the Realtek WLAN card:
Antenna Diversity Type: 1
Bandwidth: 20_40Mhz
Selective Suspend: Disabled
Selective Suspend Timeout: 60
WiFi Config: Performance
After the most recent driver update, my connectivity issues were resolved, but my speed issues were not. My current set up is as follows:
PC: Lenovo Yoga 13 w/Realtek RTL8732A Wireless LAN 802.11n
Router: RT-N56U IEEE 802.11 a/b/g/n, IEEE 802.3/3u/3ab (Firmware is up to date)
I rarely am able to exceed 10 Mbps and am lucky to average between 1-2 Mbps. I currently pay for Frontier Fios Internet rated at 35 Mbps down and 15 Mbps up. Websites take a ridiculous amount of time to load and YouTube videos can't be played without constant buffering.
Every other device that I have connected to my router, whether they are hard wired or wireless, is able to maintain 30-35 Mbps, even at peak usage times. I currently have a MacBook Pro, an iPad 3, HTC One(M7), Iphone 5, Asus Essentio, and an Asus X54C laptop that are all operating as expected on my network.
I know similar threads exist on the message boards for the Yoga 13, but none of the "Solutions" address this issue. Please address this issue and post a solution that is a permanent fix for this laptop! It has the potential to be an amazing device, but the WiFi issues are keeping it from reaching its true potential!

Dear anihilist
Welcome in Lenovo forums
Please try to update the driver using the below link
Link : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031976
Please let me know once you done
Thanks
Alaa
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Poor broadband speed and hub lockups

I've been with BT for donkeys years and need a reliable system for lots of business reasons.
When I first got a wireless hub, the old white version, I was plagued with poor reliability. Usually after a particularly sticky period the hub just locked up and needed its power lead unplugging and replugging to get it going again.
As most people discover, Indian call centres are just a waste of time.
One day it got really bad and I found I couldn't even use my telephone.
Nothing but fizzing and crackling. I found a special number (17070) that you can ring and this gives you a line test facility.
Clearly my line was bad.
After a phone call to BT I was warned that if indeed my line did not turn out to be bad I would be charged a HUGE amount and I really shouldn't persue the matter.
Having been in Defence Communications since 1965 I decided to back my own diagnosis and to carry on and request an engineer to pay me a visit and hopefully diagnose a bad line.
A chap turned up the next day with a trainee in tow.
Within 30 seconds he'd spotted the problem.
Many years ago during a period of copper shortages, BT had used different types of wire. Unfortunately when you connect two different metals together and add moisture you have a battery. Metal is transferred from one wire to the other and you get oxidisation. The copper wire was just twisted with an aluminium wire and had been oxidising ever since it had rained after it was was fitted...
Down came a length of cable between the anchor point on my garage roof and the house and up went a new length of copper wire. Next a new junction box with an integral filter was fitted... all this done by the trainee (his first day with BT) and since then my broadband has been faultless. The speed which was usually around 1.5M is now 5.2M.
I suspect the main problem that resulted from the noise due to the oxidised junction was in the hub firmware.
Eventually a particular random set of crackles put the hum firmware into an odd state from which it could not recover.
Resetting by interrupting the power returned the firmware into a working state, until the next lockup crackle code.
Hope this helps someone

Hi Repairman
Well you were nearly right .....
Adaptive adsl uses a line algorithm to determine line speed and profile, which is run constantly at the dslam in the exchange.
Any crackles and pops or other line noise will cause the line speed to reduce in both throughput and IP profile, because it sees instability in the connection, due to the noise.
Once the noise is corrected, the dslam picks up the throughput and profile automatically, after a period of time has elapsed and noise levels are back to normal.
The only role the router plays is in "trying to negotiate" the best possible line speed for the line condition.
But thanks for the post, and sharing your experiences!

Poor upload speeds via speedtest affecting iTunes match failure to upload new songs?

Hi Guys,
My itunes match is stuck at stage 3 - I only have a couple of albums worth of songs to update but it is freezing and eventually erroring saying it can't complete the request and times out.
generally it is fine with a 15,000 song library. My itunes is up to date. I have logged out and logged in and now I can't even see any of my icloud tracks, even though it says I am logged in...
My internet browsing has also become very sluggish. I have done various checks and the only thing I have noticed is that my upload speed via a speed test is 0.01 if am lucky which is very low seeing as I should be on around 5MB (via virgin media superhub)
Would this explain my Itunes match issue?
Any help or advice on these issues would be hugely helpful.
Cheers,
Dave,

Hi rhirons,
Unfortunately at present there isn't much I can suggest, you've pretty much covered off most of the troubleshooting there is for iTunes match. This is a common problem and has been ongoing since the beginning of the month affecting a lot of people. It appears to be an issue at the iTunes side and until Apple acknowledge there is a problem and fix it I'm afraid we're stuck.
I'd recommend contacting Apple Support online by going to https://getsupport.apple.com/Issues.action then selecting iTunes Store > Connecting & Downloading > iTunes Match
The more people that contact Apple to report the issue will hopefully will trigger a response to get the problem sorted.

Log In Error and Poor Wireless Speed

Hello Forum Members,
I just picked up a EA6500 wireless router today and I am a bit disappointed. I paid $199 for this router because I was hoping to take advantage of of fast N speeds and the advanced features it offers.
When I first logged in to set up the router, I saw an amber exclamation point with a note that read "Updating Linksys Smart Wi-Fi Service". When I put my password in I was met with a "Unexpected Error" message.
Any idea what that means?
Any idea how to fix it?
Also, the firmware updater doesn't work.
Minor issues but I would hope these could be resolved. Now on to the more bothersome issue. Wireless speed is poor. I replaced a WRT160NL router with this one. On my old router using WPA2-Personal (AES) I would see speeds of ~300 Mbps. On my EA6500, I see 120 Mbps. I have checked and double checked all wireless and security settings and don't see anything that looks wrong.
Anyone else see this? Any ideas how to resolve?
Thanks,
garrman
Solved!
Go to Solution.

garrman wrote:
Hi Jibjib,
To say I have cascaded the EA6500 into another router would be inaccurate. I have the VDSL line coming into a 2Wire gateway. I decided not to use the wireless built into the 2Wire because it is wireless G only. The 2Wire gateway is handling the DHCP function. I have disabled the DHCP in the EA6500 so it acts like a switch for wired connections and a wireless access point.
Here is a link to my set up http://www.sbbala.com/uverse/ I used methos 2.
As mentioned above, I had a WRT160NL set up in the exact same configuration and it worked great delivering ~300 Mbps to the next room.
I'm not using the EA6500 in bridge mode as that's not what I am looking to do.
I don't think you would call what I'm doing LAN to LAN. I'm not creating a separate wireless network but rather a wireless access point.
The only changes I made from the stock configuration is to set the EA6500 ip address to 192.168.1.252, renamed both the 2.4 and 5.0 GHz wireless bands and apply WPA2 security. Lastly, I disabled DHCP on the EA6500.
Not sure why this would work on a WRT160NL and not on the EA6500.
Open the first link provided by jlbjlb or click List of common issues with Linksys Wi-Fi and Smart Wi-Fi Routers. I am sure that with that particular link, you can find the information and or suggestions helpful in resolving the type of issue you are having with the router.

5s poor wifi speeds

Had my 5s (a1533 gsm) two days now. I have a Linksys EA4500. My wifi speeds range from ok to downright bad. I tested at work using a lesser equipped Linksys router, and although not terrible they weren't great compared with my iPhone 5 (a1429). Anyone else having slow wifi issues? I've tested a couple other wifi devices and compared with my iPhone 5 and nothing else is affected. I rebooted the router but still slow. Running iOS 7.0.1. Comcast is ISP. Tried two different speedtest apps. Poor performance is noticeable without speedtest apps. At work there is less of a problem.

I'll add my 2 cents... of annoyance!
First, I have an iPhone 5 and iPhone 5s, updated to iOS 7.0.4
Second, I have an iPhone 4s, fully updated (note, this phone does NOT have issues with WiFi)
TESTS:
I will confirm that if I turn OFF Bluetooth on the iPhone 5s (not tested yet on iPhone 5), that I get my full "stable" 2.4Ghz spectrum back!
I'm using a Lynksis EA4500 router, fully updated. I thought at first that it was the router, but I've now tested signal from several devices: ASUS laptop with a Intel Centrino Ultimate-N 6300 card in it (handles huge range), Dell XPS 18, with a Killer Wireless-N 1202 (great range), I have also a Wii U, Blu-ray player, and ROKU attached via WiFi, None of these show problems with the 2.4 range (esspecially streaming on the ROKU).
So, in final... it must not be a hardware issue on the iPhone 5s, but may more a software issue?! And now I'm annoyed that I have to be mildly inconvenienced by having to turn on/off my bluetooth. Sad Day!
Apple, if your listening, can we get this fixed? please.

Poor evening speed

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