Poor graphic quality on FM import

I've imported a FrameMaker file into RoboHelp HTML and the
graphics quality is terrible on many images; especially images that
have text anchored with it (the text display as xxx’s). These
images are unreadable, other are OK. I've used RoboHelp for
FrameMaker for years and love the quality of the conversion.
However, The Tech Comm Suite seems to have taken a step back in the
image conversion area. Any help you can provide is greatly
appreciated.

Hi,
First let me say that I encountered this problem back in Feb
2008 and mentioned it here.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=680&threadid=1339003
At that time, I thought it was an artifact of using tiff
files and CHM compression - too many other things were wrong with
that acquired project for me to be certain that RoboHelp had a
problem. Using PNG seemed to cure the problem.
Several months later and a couple of new projects and I'm
fairly certain that Robohelp is munging the graphics when it
imports FM8 books.
The images in my books (almost a hundred screenshots in one
300-page volume and about 100 in another 200-page volume) are all
imported by reference.
The application is a Web-based Java app with way too much
text in small fonts. I generate each screenshot at a high 300ppi
resolution and carefully crop/size them for the 7x9 page format
using Photoshop. I'm under no illusions here - downsizing bitmap
Web screenshots to fit on a printed page is going to cause loss of
resolution. However, I get crisp hi-res images in the Frame-to-PDF
output and the source images are sized so that they should work
well for both print and Webhelp output.
Now, when I first encounterd this problem in February,
converting all the images to PNG seemed to work well for CHM
output. It appears that PNG is not well supported in Webhelp, so
the images are all converted to JPEG at max qualiity, which also
adds many MB to the size of a PDF. This is documented in the RH
help at:
Home > Images and multimedia > Use images in topics
Note: If you are generating WebHelp Pro or WebHelp output,
use .GIF or .JPG image files.
So I believe that I am following all the RH import
requirements. However, when I run the FM-to-RH import, it's clear
that the images in the help folders have been resized by the import
process.

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