Poor iChat audio quality

When my friend and I use FaceTime on our Macs the sound quality is pretty good, but when we video chat on iChat the sound quality is pretty poor, muffled. We've tried limiting bandwidth and stuff but that didn't help, any ideas? Also, when just using audio chat, the sound is much better

Hi,
iChat takes the setting from System Preferences > Sound > Input as the volume you send to your Buddy.
Ideally this needs to move the Blue response bar to at least Half Way (preferably 3/4s) but not bang in to the right hand end.
8:58 PM Friday; August 12, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Similar Messages

Poor imported audio quality in Captivate 4

Hi Everyone,
I'm having some serious audio quality issues with Captivate 4. I'm recording my audio in Audacity and importing it into Captivate. The audio sounds great in Audacity, Windows Media Player, iTunes, and everything else I've tested it in. However, once I import it into Captivate and press play, it sounds horrible. It's thin, tinny, and robotic. The degradation in quality is considerable. I've tried recording my audio as both .mp3s and .wavs, but they both sound bad once imported. I've also downloaded all of the available patches, including the patch specifically designed to address poor audio quality in Captivate 4. I've tinkered with every audio setting I can find. No luck. I have noticed that the shorter/smaller audio files are less garbled, and really short files are sometimes not garbled at all. I would record directly into Captivate, but the audio sounds even worse when I do that. Anyone have any idea how I can remedy this situation? Just for background info, I'm running Captivate 4 on a macbook running XP via parallels.
Thanks

Hi,
I responded here in the forums because I figure other people might need this info as well.
In Audacity, I go to:
Preferences -> Quality -> Default Sample Format and set it to 16 bit.
Then click OK.
When you record new audio tracks, they should automatically be set to 16 bit.
Does that help?
Shawn
**CONFIDENTIALITY NOTICE and DISCLAIMER**
This message and any attachment are confidential and may be
privileged or otherwise protected from disclosure and solely for
the use of the person(s) or entity to whom it is intended. If you
have received this message in error and are not the intended
recipient, please notify the sender immediately and delete this
message and any attachment from your system. If you are not the
intended recipient, be advised that any use of this message is
prohibited and may be unlawful, and you must not copy this
message or attachment or disclose the contents to any other person.

Who is suppose to Fix the Poor Streaming Audio quality?

Just a quick question
Who is suppose to fix the bad sounding streaming audio quality?
This this something Google / Verizon / Motorola will fix or is this left for the developers to fix?
I can not stand telling my phone not to update but I cant said the poor audio quality more!!!!
Someone fix this please

I installed 2.2 on the 1st Droid replacement they gave me- no apps, wallpapers, etc were installed since the phone was updated to 2.2 straight out of the box. The battery level was almost full before install. Upon installing 2.2, the battery could not hold a charge within 10 minutes. On the 2nd Droid replacement, I took the same battery that had indicated a 5% battery level and put it into the new replacement (which was on 2.1), and it immediately read as 70%.
I agree that some apps may cause a conflict, however in my case Froyo was clearly the culprit....so to assume that all these problems are self-inflicted is **bleep**.
johnM356 wrote:
wfooffroad wrote:
Its amazing how so many of the same phones get the same update and each phone takes the update differently causing different problems for each phone.
Exactly, and since the phones are physically identical, that tells me all these problems being reported are self-inflicted - ie; almost surely a result of an installed app, and not the phone itself. That's the only variable, right?

IPhone 5 Poor Headphone Audio Quality

I got my iPhone 5 a few days ago and I must say the sound I'm getting from my iPhone 5 to my headphones is pure garbage.
I use Beats By Dre heaphones and when I listen to music on my Mac and other devices the audio quality is great, but when I listen to music from my iPhone 5 to my headphones, I hear excessive rattling over the vocals of the music I listen to. I'm assuming it might be the Music app's fault, since I listen to songs from the YouTube App as crystal clear as I do from my Mac from iTunes. I have the same problem with my EarPods: They sound great on anything but my iPhone 5 Music app. Is there any fix possible? Is there any Music app alternative I can try? I'm tired of searching for the songs I want to hear on YouTube everytime to get good sound quality...In short:
Sound quality from the Music app: Really poor quality, I can't stand it.
Sound quality from anywhere else on my iPhone: Crystal Clear
Does anyone get the same problem/complaint from their iPhone 5's?
Side Note: I do purchase my music from iTunes, so I should get good sound quality.

Hey, I recently discovered that when I purchase music from iTunes directly to my iPhone, the sound I get is crystal clear. Do the test with any song: Listen to it before downloading the song from iTunes > Delete it > Download from iTunes from your iPhone > Listen again.
The problem is that not all my music is from iTunes, most of my music comes from CDs. Another thing I must point out is that I can't figure out whether to blame the new Lightning Connector or iTunes from my Mac, since I thought Wi-Fi Sync would solve the problem but I see no changes at all with the music I didn't purchase from my iPhone 5

Poor video/audio quality

I am new to iChat and just started using it with my sisters. We all have AIM account, they both have PC and have been using Windows Live without problems. On the AIM account the video quality is very poor for all of us and audio is mostly not there. I have made some adjustments in Quicktime and in iChat and it still hasn't help. Any other ideas.

Try limiting the bandwidth of your video connection. To do this click the camera beside your name in iChat and then select preferences in the video display. There you can limit your bandwidth to the appropriate amount. This will help with the compression and sending of video over the network.

Poor audio quality in iChat

When I use iSight in Skype it delivers a way better audio quality in comparison with iChat Audio/Video chat. It's not that crisp, more like a poor telephone call. I wonder if I can change it or is it just an iChat nature?
My connection speed is 1 MB.
Straming in Quicktime changed to 1.5 MB
My Output/Input settings in Sound tab seems OK.
I don't use firewall.

Hi Sleeze,
I do not have Skype so I can not judge. Most of the posts I have read seem to suggest iChat Audio is better.
However Skype could have updated their app.
As long as iChat Bandwidth and Quicktime streaming setting in System Preferences are not capping your connection I can not see any other changes you can make. (unless you are "too far" from the camera). If the last is the case it may pay to adjust the volume in System Preferences > Sound >Input tab as this is the master for iChat. I am not sure if it is the same for Skype.
Ralph

Audio Quality Poor in Windows, OK in MAC

I made a Quicktime movie from an iPhoto slideshow. It plays fine on the MAC, but in Windows the audio quality is poor. The high frequencies seem to be gone. (Perhaps the audio data are being undersampled?) Any ideas as to how I can improve the Windows performance?

Use the QuickTime Control Panel / Audio tab to check the settings used by the machine (sound out). You want to use 44100 Hz and 16 bit sample size.
Clicking on the "Devices" you can also edit other audio settings and properly configure them.
Updating audio drivers may also help and last resort is to use "Safe mode".

Poor audio quality when importing CDs (but only some of them)

I am experiencing a bizarre audio quality problem:
When playing or importing tracks from CDs into iTunes 9.0.2, on some CDs there is very poor quality and an audible crackling (like an old scratched lp)whereas on others the quality is perfect. This translates to the iPod as well.
I've looked all over the internet and am now thoroughly confused. Any advice would be greatly appreciated.

If you are hearing it both on iTunes playback and on the iPod, it is probably an importing problem, i.e. the track is bad.
When you import, do your Import Settings use Error Correction? If not, turn it on and re-rip one of the problem tracks.

Lync 2013 and Audiocodes ESBC Mediant 1000 - poor audio quality

Bit of an odd issue that I've been looking into for the past few weeks - our part of our change from a pilot Lync install to production we have had an Audiocodes ESBC Mediant 1000 installed to serve as a Media Gateway between the Lync Mediation Server and
our Gamma Telecom provided SIP trunk.
However under certain situations my users are reporting exceptionally poor audio quality with the Lync server reporting website reporting a very high packet loss and our ESBC reporting a high 'Average voice delay' (often greater than 80ms).
I have established that by taking these steps the issue can be replicated with almost impunity-
Make incoming call from mobile phone (or landline) - pickup call on Lync Deskphone (CX300/CX500/CX600 and VVX410 all have the same).
Begin a consultative call transfer with an external (another mobile/landline) or internal number which places the incoming call on hold.
Complete the call transfer - at this point the audio quality is still as expected.
Begin a new call from a Lync phone to an external number - at this point the audio quality for the phone call that has been transferred and the new call instantly degrades.
My basic topology is-
Fibre Leased Line - Cat5e cable - Router - Cat5e cable - DMZ Switch - Cat5e cable - Audiocodes Mediant 1000 - Cat5e cable - Servers VLAN - Switch - Fibre - Core switch (layer 3) - Fibre - VMWare Host (ESXI v5) - Lync Server (VMNET 3 adapter)
I have been able to replicate the issue when using both TCP and TLS between the Lync Mediation Server and the Audiocodes gateway.
Over the next day or so I will be looking to get the SIP trunk connected directly to the Lync server to see if that makes any difference (ruling out the Mediant 1000 as a possible cause) but in the meantime does anyone have any ideas as to what could be
causing this most weird situation?

Hi,
Please disassociate the Edge Server from the Mediation and check the delay again.
Please check port 3478 to the internal interface of the Edge Server from all internal clients (including the Mediation Server).
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Captivate 8, NeoSpeech Spanish poor audio quality

Hello everyone,
     I was demoing some of NeoSpeech's non-English voices when I had Captivate 7 and they were operating fine. Recently I licensed a Spanish language voice AND upgraded to Captivate 8. Now the audio quality for the Spanish voice is very bad. There's a lot of noise and it sounds like the treble is being over-driven. This does NOT occur with the standard 5 NeoSpeech voices already included in the language pack.
     I reverted my licensed version back to a demo version and the quality is still poor. Audio using the same voice through Microsoft's SAPI sounds clear and fine. It is only when running through Captivate 8 that the audio degrades.
     Does anyone have an idea why this worked fine in Cp7 and fails in Cp8, yet other NeoSpeech voices are fine?

I had exactly the same problem on my new, beefed-up laptop and couldn't figure out how an "upgrade" could ruin my music (which I take pretty seriously). I am embarrassed to say what actually fixed the problem. I started by turning off the EQ and it improved somewhat. I kept searching the web without luck until I noticed something by accident. My system volume was low and the iTunes volume was peaked at max. I turned the iTunes volume to 40% and turned up the computer volume to compensate and voila! The bass distortion and indistinct vocal range was immediately fixed. I turned the EQ back on and was able to use it however I liked. I guess it is like turning up the volume on a radio to max. You get sound, but it gets distorted in the upper range. Hope that helps!

UC320 call forwarding, poor audio quality

On nights and weekends, I have the UC320 set up to ring the main hunt group of 3 office phones for 4 rings, if no one answers, it forwards out to another phone number. Now here is where my problem comes in, When the calls comes in from caller to the UC320, the caller hears the 4 rings loud and clear on their phone, then when the UC320 forwards the call to the outside phone number, the sound quality drops significantly and the rings are almost inaudible. When the forwarded call is answered, the voices are almost in audible and very distant and a bit staticy. This only happens in the forwarding mode, not on normal call throughtout the day when someone calls in.
What setting could be affecting this. The UC320 is on Time Warner Cable lines. And when those lines are called directly, call quality if perfect. As soon as the call is forwarded out whether that be to a Cloud based system like Phone.com or Vonage or even another land line, the call quality issue occurs.
Has anyone experienced this type of issue? What settings would have bearing on this?
Please Help!
Thank you.
Tony.

Hi Sleeze,
I do not have Skype so I can not judge. Most of the posts I have read seem to suggest iChat Audio is better.
However Skype could have updated their app.
As long as iChat Bandwidth and Quicktime streaming setting in System Preferences are not capping your connection I can not see any other changes you can make. (unless you are "too far" from the camera). If the last is the case it may pay to adjust the volume in System Preferences > Sound >Input tab as this is the master for iChat. I am not sure if it is the same for Skype.
Ralph

Poor audio quality with iTunes 9

Hi.
This is my first posting and I am hoping members of the iTunes development team look in here.
I recently upgraded to Snow Leopard and I noticed a marked improvement in sound quality using iTunes 8 . Please note I am playing AIFF files through the digi out of my Macbook into a high quality Dac, amp and speaker separates system, in fact the sound was as good as any cd transport I have ever used. I then "upgraded" to iTunes 9 and noticed a deterioration in audio quality, the bass has become woolly and indistinct and small details in songs are harder to hear resulting in a un-involving sound.
I know I am not imagining this as I have done repeated tests using the same file played back via iTunes9, Songbird and Cog and iTunes is clearly the inferior of the three and the poor quality of 9 is being discussed on many hifi forums.
So come on iTunes team either sort out the audio output of 9 or give us audiophiles an easy way to get rid of 9 and go back to 8 without losing our libraries.
ps. love all the bells and whistles but sound quality is paramount.
Cheers
Andy.

I had exactly the same problem on my new, beefed-up laptop and couldn't figure out how an "upgrade" could ruin my music (which I take pretty seriously). I am embarrassed to say what actually fixed the problem. I started by turning off the EQ and it improved somewhat. I kept searching the web without luck until I noticed something by accident. My system volume was low and the iTunes volume was peaked at max. I turned the iTunes volume to 40% and turned up the computer volume to compensate and voila! The bass distortion and indistinct vocal range was immediately fixed. I turned the EQ back on and was able to use it however I liked. I guess it is like turning up the volume on a radio to max. You get sound, but it gets distorted in the upper range. Hope that helps!

Poor audio quality on calls (New York City)

The audio quality for my calls has always been poor. Recently I heard that that is typical for iPhones in New York City. Is that right?
In my experience the most advanced phone in the world sure does sound like a tin-can telephone.
John Link

you might have more luck in the at&t forums
http://forums.wireless.att.com/
i have read press reports about generally dismal 3g quality in NY on the at&t network... i don't think it is limited to iphones, but all 3g phones. since you posted this in original iphone section i am guessing you are on the original iphone which uses the 2g network... i remember reading at&t was reassigning some frequencies that was causing some with 2g phones to experience some issues, i will post the link if i can find it!
be well

Poor Audio Quality From Exchange 2010 UM

Hi,
I'm experiencing an issue with our Exchange 2010 Unified Messaging system in that the audio quality is suddenly rather poor. We are using Cisco Callmanager 7 for our phone system. When you call an automated attendant, hit the "messages"
button or call the extension to go to voicemail, the audio you hear "crackles," or sounds like it is skipping slightly in that there are brief but noticable interruptions in the audio.
The audio quality issue only occurs when you are connected to voicemail or automated attendants, but not when conversing to other people on phone calls, so that leads me to believe either some interoperability between CM and Exchange UM is malfunctioning, or
just something in UM is a problem. Also, if you listen to voice messages through the computer instead of over the phone, the quality is fine. The problem seems to be mainly with calling in to the UM system.
What can I do to properly troubleshoot this? I have found the Exchange 2010 UM Troubleshooting Assistant, but I have to wait another 2 weeks before I can install Service Pack 1 due to downtime window restrictions. I'm not coming up with a lot of
documentation involving this, so if anyone has any information they think might help me get to the bottom of this I would apprecaite it.
Thank you.

Cisco Callmanger and UM are on the same LAN.
I highly doubt that QoS is the culprit here, simply because there aren't any issues with phone calls. If QoS was dropping VOIP packets, then IP phone to IP phone calls would also have poor audio quality. If I call somebody on another IP
phone on the LAN, the audio quality is perfect. It is only when you are connected to the UM system that you hear the poor audio quality -- either listening to voicemail prompts, listening to actual voicemails, listening to the automated attendant --
anything in which UM is on one end of the phone call.
It also seems strange that this is somewhat intermittent. When the issue first occurred, it was definitely happening every time you called in to the UM system and I could repeat the issue by simply pushing my messages button and listening to the welcome
and prompt for a PIN. I restarted the Exchange server at night, and the next day it was intermittent with people calling the help desk to say they were getting poor audio quality from UM but when I tried to repeat the issue I could not.
I also have users complaining of intermittent slowness when using Outlook, which may be totally unrelated. I have been running Perf logs on the Exchange server for the last couple of weeks othe CPU, Network Connections, Exchange RPC totals, etc.
and can't find anything that is using too many resources.

Poor On Call Audio Quality issue

Hi guys,
Im aware everyone has issues while listening to music via the headphones as i have that too. Thats something i can live with.
However, what i cant live it is poor on call quality issues without the headphones. The other person on the call doesnt sound all that loud, clear n crisp to me. I keep having to press the phone more towards my ear to hear them louder and better. Its sub par. Its worse than any phone ive used.
I just switched from an iPhone to this and im very dissappointed.
NOKIA PLEASE FIX THESE AUDIO QUALITY ISSUES!!! This needs more addressing than the battery issues..

Happens to me on Lumia 800 (12070). Usually at the beginning of the call I can hear the other party well but the call quality seems to degrade slowly over the course of the call. I've tried pressing the phone closer to ear and going volume up or down but in some points of the call I have really hard time hearing what they're saying. Then it goes away and I can hear well again. It's not so much volume issue rather than the call getting really unclear.

Poor iChat audio quality

Similar Messages

Maybe you are looking for