Poor Internet Access Throughout House - Any suggestions?

We had Fios Internet installed about a year ago and have noticed that we have almost no Internet access upstairs - the router is located on our first level. Is there any suggestions to fixing this? I understand if access isn't quite as good, but it is frankly not usable at all. Any help is most appreciated - At this point, I am very unhappy with the service and would like to see it work on both levels. Many thanks!

Kateline wrote:
... we have almost no Internet access upstairs - the router is located on our first level. Is there any suggestions to fixing this? ...
Take a look at this thread to learn how this user added another access point in another location in his home. It may work for you.
http://forums.verizon.com/t5/FiOS-Internet/How-to-add-second-access-point-using-coax/m-p/594929

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