Poor performance and out of date

I'm sorry to have to say this, having been a big fan of Robohelp in the past, but Robohelp 8 is like something out of the dark ages. I last used it 2003 and it doesn't seem to have been updated since then.
These are the problems I've encountered so far:
1. Compared with general authoring and editing in Dreamweaver it is slow and cumbersome.
2. The CSS is very difficult to edit and still uses point sizes for fonts (no 'em' option appears on menus). The potential of CSS doesn't seem to be understood by the Robohelp people
3. The glossary hotspot doesn't find all glossary entries even though the text on the page is EXACTLY the same as the glossary entry. This means that the feature unuseable as I can't see any way of adding them by hand.
4. There is no help as far as I can see on using CSS styles for Mini TOC
5. The help generally is the type that states the obvious and describes what's on the screen but doesn't give indepth information.
I'm in a bit of fix here as I recommended this product and it's really not up to job.

Dreamweaver creates HTML that is at once source and output. A HAT such as RoboHelp processes source code to generate and publish targeted output for multiple layouts, online and print. It might use points instead of ems, but that's a decision based on these business variables.
If you double click the minitoc placeholder, you're presented with this dialog for styling it.
I've always used a separate Glossary topic, accessible from a toolbar button and from the TOC, instead of the default built-in utility, but that's just me.
If you have any other questions on specific issues that you can't resolve, feel free to post here again.
Good luck,
Leon

Similar Messages

  • I just upgraded to mountain lion osx and now my applications are crossed out and out of date. they will not run. how do i fix this?

    I just upgraded to mountain lion osx and now my applications are crossed out and out of date. they will not run. how do i fix this?

    Here is a recent post I assembled for a similar question:
    Unfortunately you got caught up in the minor miracle of Rosetta.  Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
    However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion).  While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
    Workarounds:
    1. If your Mac will support it, restore OS X Snow Leopard;
    2.  If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
    3.  Upgrade your software to Intel compatible versions if they are available, or find alternative software that will open, modify and save your data files;
    3.  Install Snow Leopard (with Rosetta) into Parallels:
                                  [click on images to enlarge]
    Full Snow Leopard installation instructions here:
    http://forums.macrumors.com/showthread.php?t=1365439
    NOTE:  Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

  • Missing and out of date drivers

    I need to replace missing and out of date drivers on my HP computer.  Also all in one HP6500 printer.  I'm running Windows 7.  Anyone know of a good program for these two tasks?

    Hi @texas68 
    I can certainly help you replace/install potentially out of date drivers.
    Please download and run the HP Printer Install Wizard for Windows
    The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
    I hope this helps.  Thanks for reaching out to the HP Forums.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Poor performance and high number of gets on seemingly simple insert/select

    Versions & config:
    Database : 10.2.0.4.0
    Application : Oracle E-Business Suite 11.5.10.2
    2 node RAC, IBM AIX 5.3Here's the insert / select which I'm struggling to explain why it's taking 6 seconds, and why it needs to get > 24,000 blocks:
    INSERT INTO WF_ITEM_ATTRIBUTE_VALUES ( ITEM_TYPE, ITEM_KEY, NAME, TEXT_VALUE,
      NUMBER_VALUE, DATE_VALUE ) SELECT :B1 , :B2 , WIA.NAME, WIA.TEXT_DEFAULT,
      WIA.NUMBER_DEFAULT, WIA.DATE_DEFAULT FROM WF_ITEM_ATTRIBUTES WIA WHERE
      WIA.ITEM_TYPE = :B1
    call     count       cpu    elapsed       disk      query    current        rows
    Parse        1      0.00       0.00          0          0          4           0
    Execute      2      3.44       6.36          2      24297        198          36
    Fetch        0      0.00       0.00          0          0          0           0
    total        3      3.44       6.36          2      24297        202          36
    Misses in library cache during parse: 1
    Misses in library cache during execute: 2Also from the tkprof output, the explain plan and waits - virtually zero waits:
    Rows     Execution Plan
          0  INSERT STATEMENT   MODE: ALL_ROWS
          0   TABLE ACCESS   MODE: ANALYZED (BY INDEX ROWID) OF 'WF_ITEM_ATTRIBUTES' (TABLE)
          0    INDEX   MODE: ANALYZED (RANGE SCAN) OF 'WF_ITEM_ATTRIBUTES_PK' (INDEX (UNIQUE))
    Elapsed times include waiting on following events:
      Event waited on                             Times   Max. Wait  Total Waited
      ----------------------------------------   Waited  ----------  ------------
      library cache lock                             12        0.00          0.00
      gc current block 2-way                         14        0.00          0.00
      db file sequential read                         2        0.01          0.01
      row cache lock                                 24        0.00          0.01
      library cache pin                               2        0.00          0.00
      rdbms ipc reply                                 1        0.00          0.00
      gc cr block 2-way                               4        0.00          0.00
      gc current grant busy                           1        0.00          0.00
    ********************************************************************************The statement was executed 2 times. I know from slicing up the trc file that :
    exe #1 : elapsed = 0.02s, query = 25, current = 47, rows = 11
    exe #2 : elapsed = 6.34s, query = 24272, current = 151, rows = 25
    If I run just the select portion of the statement, using bind values from exe #2, I get small number of gets (< 10), and < 0.1 secs elapsed.
    If I make the insert into an empty, non-partitioned table, I get :
    call     count       cpu    elapsed       disk      query    current        rows
    Parse        1      0.00       0.00          0          0          0           0
    Execute      1      0.01       0.08          0        137         53          25
    Fetch        0      0.00       0.00          0          0          0           0
    total        2      0.01       0.08          0        137         53          25and same explain plan - using index range scan on WF_Item_Attributes_PK.
    This problem is part of testing of a database upgrade and country go-live. On a 10.2.0.3 test system (non-RAC), the same insert/select - using the real WF_Item_Attributes_Value table takes :
    call     count       cpu    elapsed       disk      query    current        rows
    Parse        1      0.00       0.00          0          0          0           0
    Execute      1      0.00       0.10         10         27        136          25
    Fetch        0      0.00       0.00          0          0          0           0
    total        2      0.00       0.10         10         27        136          25So I'm struggling to understand why the performance on the 10.2.0.4 RAC system is so much worse for this query, and why it's doing so many gets. Suggestions, thoughts, ideas welcomed.
    I've verified system level things - CPUs weren't/aren't max'd out, no significant paging/swapping activity, run queue not long. AWR report for the time period shows nothing unusual.
    further info on the objects concerned:
    query source table :
    WF_Item_Attributes_PK : unique index on Item_Type, Name. Index has 144 blocks, non-partitioned
    WF_Item_Attributes tbl : non-partitioned, 160 blocks
    insert destination table:
    WF_Item_Attribute_Values:
    range partitioned on Item_Type, and hash sub-partitioned on Item_Key
    both executions of the insert hit the partition with the most data : 127,691 blocks total ; 8 sub-partitions with 15,896 to 16,055 blocks per sub-partition.
    WF_Item_Attribute_Values_PK : unique index on columns Item_Type, Item_Key, Name. Range/hash partitioned as per table.
    Bind values:
    exe #1 : Item_Type (:B1) = OEOH, Item_Key (:B2) = 1048671
    exe #2 : Item_Type (:B1) = OEOL, Item_Key (:B2) = 4253168
    number of rows in WF_Item_Attribute_Values for Item_Type = OEOH : 1132587
    number of rows in WF_Item_Attribute_Values for Item_Type = OEOL : 18763670
    The non-RAC 10.2.0.3 test system (clone of Production from last night) has higher row counts for these 2.
    thanks and regards
    Ivan

    hi Sven,
    Thanks for your input.
    1) I guess so, but I haven't lifted the lid to delve inside the form as to which one. I don't think it's the cause though, as I got poor performance running the insert statement with my own value (same statement, using my own bind value).
    2) In every execution plan I've seen, checked, re-checked, it uses a range scan on the primary key. It is the most efficient I think, but the source table is small in any case - table 160 blocks, PK index 144 blocks. So I think it's the partitioned destination table that's the problem - but we only see this issue on the 10.2.0.4 pre-production (RAC) system. The 10.2.0.3 (RAC) Production system doesn't have it. This is why it's so puzzling to me - the source table read is fast, and does few gets.
    3) table storage details below - the Item_Types being used were 'OEOH' (fast execution) and 'OEOL' (slow execution). Both hit partition WF_ITEM49, hence I've only expanded the subpartition info for that one (there are over 600 sub-partitions).
    ============= From DBA_Part_Tables : Partition Type / Count =============
    PARTITI SUBPART PARTITION_COUNT DEF_TABLESPACE_NAME
    RANGE   HASH                 77 APPS_TS_TX_DATA
    1 row selected.
    ============= From DBA_Tab_Partitions : Partition Names / Tablespaces =============
    Partition Name       TS Name         High Value           High Val Len
    WF_ITEM1             APPS_TS_TX_DATA 'A1'                            4
    WF_ITEM2             APPS_TS_TX_DATA 'AM'                            4
    WF_ITEM3             APPS_TS_TX_DATA 'AP'                            4
    WF_ITEM47            APPS_TS_TX_DATA 'OB'                            4
    WF_ITEM48            APPS_TS_TX_DATA 'OE'                            4
    WF_ITEM49            APPS_TS_TX_DATA 'OF'                            4
    WF_ITEM50            APPS_TS_TX_DATA 'OK'                            4
    WF_ITEM75            APPS_TS_TX_DATA 'WI'                            4
    WF_ITEM76            APPS_TS_TX_DATA 'WS'                            4
    WF_ITEM77            APPS_TS_TX_DATA MAXVALUE                        8
    77 rows selected.
    ============= From dba_part_key_columns : Partition Columns =============
    NAME                           OBJEC Column Name                    COLUMN_POSITION
    WF_ITEM_ATTRIBUTE_VALUES       TABLE ITEM_TYPE                                    1
    1 row selected.
    PPR1 sql> @q_tabsubpart wf_item_attribute_values WF_ITEM49
    ============= From DBA_Tab_SubPartitions : SubPartition Names / Tablespaces =============
    Partition Name       SUBPARTITION_NAME              TS Name         High Value           High Val Len
    WF_ITEM49            SYS_SUBP3326                   APPS_TS_TX_DATA                                 0
    WF_ITEM49            SYS_SUBP3328                   APPS_TS_TX_DATA                                 0
    WF_ITEM49            SYS_SUBP3332                   APPS_TS_TX_DATA                                 0
    WF_ITEM49            SYS_SUBP3331                   APPS_TS_TX_DATA                                 0
    WF_ITEM49            SYS_SUBP3330                   APPS_TS_TX_DATA                                 0
    WF_ITEM49            SYS_SUBP3329                   APPS_TS_TX_DATA                                 0
    WF_ITEM49            SYS_SUBP3327                   APPS_TS_TX_DATA                                 0
    WF_ITEM49            SYS_SUBP3325                   APPS_TS_TX_DATA                                 0
    8 rows selected.
    ============= From dba_part_key_columns : Partition Columns =============
    NAME                           OBJEC Column Name                    COLUMN_POSITION
    WF_ITEM_ATTRIBUTE_VALUES       TABLE ITEM_KEY                                     1
    1 row selected.
    from DBA_Segments - just for partition WF_ITEM49  :
    Segment Name                        TSname       Partition Name       Segment Type     BLOCKS     Mbytes    EXTENTS Next Ext(Mb)
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3332         TblSubPart        16096     125.75       1006         .125
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3331         TblSubPart        16160     126.25       1010         .125
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3330         TblSubPart        16160     126.25       1010         .125
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3329         TblSubPart        16112    125.875       1007         .125
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3328         TblSubPart        16096     125.75       1006         .125
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3327         TblSubPart        16224     126.75       1014         .125
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3326         TblSubPart        16208    126.625       1013         .125
    WF_ITEM_ATTRIBUTE_VALUES            @TX_DATA     SYS_SUBP3325         TblSubPart        16128        126       1008         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3332         IdxSubPart        59424     464.25       3714         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3331         IdxSubPart        59296     463.25       3706         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3330         IdxSubPart        59520        465       3720         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3329         IdxSubPart        59104     461.75       3694         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3328         IdxSubPart        59456      464.5       3716         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3327         IdxSubPart        60016    468.875       3751         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3326         IdxSubPart        59616     465.75       3726         .125
    WF_ITEM_ATTRIBUTE_VALUES_PK         @TX_IDX      SYS_SUBP3325         IdxSubPart        59376    463.875       3711         .125
    sum                                                                                               4726.5
    [the @ in the TS Name is my shortcode, as Apps stupidly prefixes every ts with "APPS_TS_"]
    The Tablespaces used for all subpartitions are UNIFORM extent mgmt, AUTO segment_space_management ; LOCAL extent mgmt.regards
    Ivan

  • Poor performance and overheat

    Story
    I've been using arch for the past four months, dual booting with my old Windows XP. As I'm very fond of Flash games and make my own programs with a cross-platform language, I've found few problems with the migration. One of them was the Adobe Flash Player performance, which was stunningly bad. But everyone was saying that was normal, so I left it as is.
    However, one special error always worried me: a seemingly randomly started siren sound coming from the motherboard speaker. Thinking it was a alarm about some fatal kernel error, I had been solving it mostly with reboots.
    But then it happened. While playing a graphics intensive game on Windows quickly after rebooting from Arch, the same siren sound started. It felt like a slap across the face: it was not a kernel error, it was an motherboard overheat alarm.
    The Problem
    Since the computer was giving overheat signs, I started looking at things from another angle. I noticed that some tasks take unusually long times in Arch (i.e.: building things from source; Firefox / OpenOffice startup; any graphics intensive program), specially from the Flash Player.
    A great example is the game Penguinz, that runs flawlessly in Windows but is unbearably slow in Arch. So slow that it alone caused said overheat twice. And trying to record another flash game's record using XVidCap things went so bad that the game halved the FPS and started ignoring key presses.
    Tech Info
    Dual Core 3.2 processor
    1 gb RAM
    256 mb Geforce FX 5500 video card
    Running Openbox
    Using proprietary NVIDIA driver
    TL;DR: poor performance on some tasks. Flash Player is so slow that overheats CPU and makes me cry. It's fine on Windows.
    Off the top of my head I can think up some reasons: bad video driver, unwanted background application messing up, known Flash Player performance problems and Actionscript Linux/Arch-only bug.
    Where do you think is the problem?

    jwcxz wrote:Have you looked at your process table for any program with abnormal CPU usage?  That seems like the logical place to start.  You shouldn't be getting poor performance in anything with that system.  I have a 2.0GHz Core 2 Duo and an Intel GMA 965 and I've never had any problems with Flash.  It's much better than it used to be.
    Pidgin scared me for a while because it froze for no apparent reason. After fixing this, the table contains this two guys here:
    %CPU
    Firefox: 80%~100%
    X: 0~20%
    Graphic intensive test, so I think the X usage is normal. It might be some oddity at the Firefox+Linux+Flash sum, maybe a conflict. I'll try another browser.
    EDIT:
    Did a Javascript benchmark to test both systems and browsers.
    Windows XP + Firefox = 4361.4ms
    Arch + Firefox = 5146.0ms
    So, it's actually a lot slower without even taking Flash into account. If someone knows a platform-independent benchmark to test both systems completely, and not only the browser, feel free to point out.
    I think that something is already wrong here and the lack of power saving systems only aggravated the problem, causing overheat.
    EDIT2:
    Browser performance fixed: migrated to Midori. Flash stills slower than on Windows, but now it's bearable. Pretty neat browser too, goes better with the Arch Way. It shouldn't fix the temperature, however.
    Applied B's idea, but didn't test yet. I'm not into the mood of playing flash games for two straight hours today.
    Last edited by BoppreH (2009-05-03 04:25:20)

  • Poor performance and voltage fluctuation.

    I'm running two 280x in crossfire which I upgraded from two 6970's.   When I'm playing DayZ my FPS never go above 30 FPS.  With my 6970's I was well into the 70's.  I never changed my video settings when I went from the 6970's to the 280X's.   For the most part I have a lot of the graphics low or disabled.   Borderlands 2 is a nightmare on the 280X.  I drop down into 10 fps area and this has never happened with on my 6970's.
    During games my core voltage fluctuates between 500mhz and 1020mhz during game play.  I have ULPS disable as well.
    My power supply is an Antec HCG-900.
    Happened on all these drivers 14.4, 14.6 Beta, and 14.6 RC (currently installed).

    jwcxz wrote:Have you looked at your process table for any program with abnormal CPU usage?  That seems like the logical place to start.  You shouldn't be getting poor performance in anything with that system.  I have a 2.0GHz Core 2 Duo and an Intel GMA 965 and I've never had any problems with Flash.  It's much better than it used to be.
    Pidgin scared me for a while because it froze for no apparent reason. After fixing this, the table contains this two guys here:
    %CPU
    Firefox: 80%~100%
    X: 0~20%
    Graphic intensive test, so I think the X usage is normal. It might be some oddity at the Firefox+Linux+Flash sum, maybe a conflict. I'll try another browser.
    EDIT:
    Did a Javascript benchmark to test both systems and browsers.
    Windows XP + Firefox = 4361.4ms
    Arch + Firefox = 5146.0ms
    So, it's actually a lot slower without even taking Flash into account. If someone knows a platform-independent benchmark to test both systems completely, and not only the browser, feel free to point out.
    I think that something is already wrong here and the lack of power saving systems only aggravated the problem, causing overheat.
    EDIT2:
    Browser performance fixed: migrated to Midori. Flash stills slower than on Windows, but now it's bearable. Pretty neat browser too, goes better with the Arch Way. It shouldn't fix the temperature, however.
    Applied B's idea, but didn't test yet. I'm not into the mood of playing flash games for two straight hours today.
    Last edited by BoppreH (2009-05-03 04:25:20)

  • Siebel Prod App poor performance during EIM tables data load

    Hi Experts,
    I have a situation, Siebel Production application performance is becoming poor when I start loading data into Siebel EIM tables during business hours. I'm not executing any EIM jobs during business hours so how come the database is becoming slow and application is getting affected.
    I understand that Siebel Application fetches data from siebel base tables. In that case why is the application getting very slow when EIM tables are only loaded.
    FYI - Siebel production Application server has good hardware configuration.
    Thanks,
    Shaik

    You have to talk with your DBA.
    Let's say your DB is running from one hard disk (HD).
    I guess you can imagine things will slow down when multiple processes start accessing the DB which is running from one HD.
    When you start loading the EIM tables, your DB will use a lot of time for writing and has less time to serve the data to the Siebel application server.
    The hardware for the Siebel application servers is not really relevant here.
    See if you can put the EIM tables on their own partition/hard disks.

  • Firefox showing up to date and out of date at the same time.

    Trying to use www.workflowy.com and the sites says my firefox is out of date. Help > About Menu shows I'm at 5.0.1 and up to date, but when I went to http://whatsmyuseragent.com/ it gave me this info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.12) Gecko/2009070611 Firefox/3.0.12 (.NET CLR 3.5.30729)
    also, here's for you http://whoisthecutest.com/

    Your UserAgent string in Firefox is probably messed up by another program that you installed. <br />
    [http://en.wikipedia.org/wiki/User_Agent]
    type '''about:config''' in the URL bar and hit Enter <br />
    ''If you see the warning, you can confirm that you want to access that page.'' <br />
    Filter = '''general.useragent.''' <br />
    Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br />
    Then restart Firefox

  • HT201394 ios 8.0.2 causes my iphone 5 to jump in and out of data/cell service. Has anyone else experienced this?

    I have an Iphone 5 16 gig on the Sprint network and since i've updated my ios, it now jumps in and out of cellular service. I was told that you can revert back to 8.0.0 but i can not find a way of doing that. Has anyone else experienced this problem and found a fix?

    Hello, rscottval
    Thank you for visiting Apple Support Communities.
    I would close all applications in multitasking and power cycling the device.  Once this is done test the results.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still having trouble with the text appearing as you type after following those steps, you may want to try turning off Documents & Data under your iCloud settings.  On your iOS device’s Home screen, go to Settings > iCloud, then tap to turn off Documents and Data.
    iCloud: Change iCloud feature settings
    http://support.apple.com/kb/PH2613
    Cheers,
    Jason H.

  • Poor performance and now dropping connection

    I am very underwhelmed by performance since switching to infinity FTTC last year. Download speed is very variable and I just cannot get an upload speed much better than 1.1 Mb/s.
    Now we have a regularly dropping connection. Last Saturday morning we had a thunderstorn with heavy downpour and phone line dropped completely - no dialtone and unsurprisingly no broadband. Did a line check from my mobile - all fine and no reported problems in the area. I phoned BT and got an Indian who just repeated what the website told me and said couldn't get an engineer for 4 days! Phone came back late the same afternoon and a little while later broadband came up but connection was up and down like a yo-yo. After 4 days of sunshine when the engineer turned up broadband had been up solid from 3 am and phone was fine. Engineer did more detailed tests which showed no problem and reckoned our problem must have been fixed, and that reason broadband had been dropping was because of computerised checks due to reported fault which would cause line to drop.
    For a few days all was fine, although performance still underwheliming, until we had another downpour yesterday morning. Phone line stayed up, although a little crackly, but once again broadband started dropping regularly. Since then it has gradually improved (no more rain).
    My suspicion is (and always has been) that with the heavy rain water is getting into a connection somewhere. How do I go about communicating it to BT support (I can't even find a web page or number for reporting broadband problems) this fact and actually getting someone to look into it properly? I rejected the "fault reported fixed" on the tracking your fault web page but so far nothing.
    I am distinctly unimpressed with BT support and unless this gets fixed soon I am seriously thinking of switching to fibre to the home with Virgin (despite hating Branson) especially as the move from Yahoo mail to BT mail has not been smooth and the BT webmail is full of bugs (which again I cannot find any way of reporting).

    Thanks. I tried that. Broadband up and down regularly until the day the engineer came. Day before had intermittent heavy crackling on the line and calls dropping. Day he came all is fine and of course his diagnostics checks come back all clear. Apparently, or so he told me, they are not allowed to work on our line unless the checks show a fault...which they didn't.
    I've just had 24 hours of our broadband working but just now it's started dropping regularly again.
    I am getting very frustrated/annoyed. What do I do now? How do they expect to solve the problem if it isn't constant and they can't get an engineer to look at it within 3 or 4 days? Do I just keep on calling our an engineer until by chance it happens to hit a problem while they're on site? Not good for customer satisfaction and surely it must cost them to keep sending out an engineer!

  • Poor performance and increase CPU on UNIX 64 bit

    Hi
    I have moved one of my 300GB test databases from a 4GB RAM 2x DUAL zeon 3GHz processors LINUX machine to a UNIX 64 bit 6GB RAM 2x1GHz USIIIi processor machine. Both have the oracle data stored on RAID 5 disk.
    Both Oracle versions are the same. The data was transered via export/import.
    Running exactly the same queries the UNIX box is up to 3 times slower and sits at 100% CPU, wheras LINUX machine sits between 30-50% CPU and performance is really good. No other users are accessing the machines.
    Statspack reports look very similar, both have 100%/near 100% instance efficiency. top wait events on both machines are control file parallel write and db file sequential read, but even the values for these do not look worrying. The only difference is there is more memory allocated to the SGA of the UNIX server.
    Any ideas as to why the UNIX 64bit server is slower and using 100%CPU would be greatly received.
    Thanks

    LINUX
    SELECT
    count(*)
    FROM
    mastermap.topographicline
    WHERE
    descriptivegroup like :"SYS_B_00"
    and
    descriptiveterm like :"SYS_B_01"
    and
    physicalpresence = :"SYS_B_02"
    AND
    sdo_filter(geom, mdsys.sdo_geometry(:"SYS_B_03", :"SYS_B_04", null,
    mdsys.sdo_elem_info_array (:"SYS_B_05", :"SYS_B_06", :"SYS_B_07"),
    mdsys.sdo_ordinate_array (:"SYS_B_08", :"SYS_B_09", :"SYS_B_10",:"SYS_B_11")), :"SYS_B_12")=:"SYS_B_13"
    call count cpu elapsed disk query current rows
    Parse 1 0.00 0.00 0 2 0 0
    Execute 1 0.01 0.01 0 11 2 0
    Fetch 2 0.20 0.18 0 10713 0 1
    total 4 0.21 0.19 0 10726 2 1
    UNIX
    SELECT
    count(*)
    FROM
    mastermap.topographicline
    WHERE
    descriptivegroup like :"SYS_B_00"
    and
    descriptiveterm like :"SYS_B_01"
    and
    physicalpresence = :"SYS_B_02"
    AND
    sdo_filter(geom, mdsys.sdo_geometry(:"SYS_B_03", :"SYS_B_04", null,
    mdsys.sdo_elem_info_array (:"SYS_B_05", :"SYS_B_06", :"SYS_B_07"),
    mdsys.sdo_ordinate_array (:"SYS_B_08", :"SYS_B_09", :"SYS_B_10",:"SYS_B_11")), :"SYS_B_12")=:"SYS_B_13"
    call count cpu elapsed disk query current rows
    Parse 1 0.00 0.00 0 0 0 0
    Execute 1 0.03 0.02 0 42 2 0
    Fetch 2 0.24 0.34 0 10707 0 1
    total 4 0.27 0.36 0 10749 2 1
    The elapsed time is twice as slow on unix, and it seems to be a fetch issue. Any ideas?

  • Poor performance and unidasd connections are getting closed and re-opened

    The problem is due to the unidasd daemon looking for some orphaned
    Calendar users in LDAP and it is resulting in the snc broker dropping
    unidasd connections (processes that handle LDAP connections) if the
    result of an LDAP search for a Calendar user comes back with no match.
    <P>
    For "Found dead connection" of "Service = unidas" problems, you need to correct
    the process of managing the Directory Server, i.e., always shut down the Calendar
    Server before shutting down the Directory Server and then starting the Calendar
    Server after the Directory Server has started. Or you may need to make sure the
    Directory Server is configured properly, i.e., the parameter idletimeout should
    be set to zero-- never timeout-- (see article 1783 for more info),
    or you need to get the Calendar Server and Directory Server back in sync.
    <P>
    This last point can be accomplished by using a new Calendar Server tool, unidsdiff,
    to identify any user or resource objects that are out of sync and another new
    Calendar Server tool, unireqchk, to identify any user or resource requests
    in the CWS queue that are no longer in the directory server. Both these tools
    can be downloaded from http://help.netscape.com/business/filelib.html#caltools.

    Troubleshooting Apple Mail
    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages
    Troubleshooting sending email messages
    SMTP servers keep going offline

  • Poor performance and duplicate apps after migration

    I migrated from a G4 ti book to a MacBook pro and have never been happy. I have duplicate applications and one will say in parens (from old mac) behind the name. It also moves very slow, especially in Eudora. I made a new user on the new computer in hopes to start fresh in Apple mail etc but when I switch to that user (the first one on the computer) Safari won't work. On and ON... I am so frustrated, nothing works right, even slower than my tibook and I don't know where to start to try to fix it. Should I try to figure out what I have done in the last 3 weeks and pull it off and 'restart" the whole process?
    Help,
    Debbie

    So are you saying that I revert back to factory settings and start over? I still don't understand why I would have 2 applications identical except the (from old mac). Example - "Adobe indesign CS2" then the next folder is "Adobe Indesign CS2 (from old mac) ".
    does that mean the application is on the machine twice?

  • Poor performance and loop

    Hello,
    I have a simple while loop in my JSP code which accesses a javabean data item on each iteration. The loop is causing a 2 � 3 second delay between converses of the web pages.
    Does any one else suffer the same type of performance sacrifices when using loops in their JSP code?
    Any suggestions of increasing the response time for the JSP?
    Code below,
    Thanks in advance.
    <% { int i = 0;
               String par;
               while (i < 99) {
                         par = (PARENT_SCREEN_ID.getTextValue(i));
                             if (par.equals("SM")) { %> mm_menu_1120099999_1_1.addMenuItem("<%= SCREEN_MSG.getTextValue(i) %>", "clickNav('<%= NAV_SCREEN_ID.getTextValue(i) %>');"); 
                                  <% } else if (par.equals("DM")) { %> mm_menu_1120099999_1_2.addMenuItem("<%= SCREEN_MSG.getTextValue(i) %>", "clickNav('<%= NAV_SCREEN_ID.getTextValue(i) %>');");
                                  <% } else if (par.equals("AM")) { %> mm_menu_1120099999_1_3.addMenuItem("<%= SCREEN_MSG.getTextValue(i) %>", "clickNav('<%= NAV_SCREEN_ID.getTextValue(i) %>');");
                                  <% } else if (par.equals("PM")) { %> mm_menu_1120099999_1_4.addMenuItem("<%= SCREEN_MSG.getTextValue(i) %>", "clickNav('<%= NAV_SCREEN_ID.getTextValue(i) %>');");
                                  <% } else if (par.equals("FM")) { %> mm_menu_1120099999_1_5.addMenuItem("<%= SCREEN_MSG.getTextValue(i) %>", "clickNav('<%= NAV_SCREEN_ID.getTextValue(i) %>');");
                                  <% } else if (par.equals("MC")) { %> mm_menu_1120099999_1_7.addMenuItem("<%= SCREEN_MSG.getTextValue(i) %>", "clickNav('<%= NAV_SCREEN_ID.getTextValue(i) %>');");
                                  <% } else if (par.equals("EM")) { %> mm_menu_1120099999_1_8.addMenuItem("<%= SCREEN_MSG.getTextValue(i) %>", "clickNav('<%= NAV_SCREEN_ID.getTextValue(i) %>');");
                                  <% } else if (par.equals(" ")) { i = 98;
                        } i = i + 1;
               } %>     

    Does any one else suffer the same type of performance sacrifices when using loops in their JSP code?only if i write badly performing loops.
    The fact its JSP is irrelavant, my guess is that your loop is very slow.
    Its hard to pinpoint where its slow becuase with all the sriplets its hard to read
    Some weird things to, you write PARENT_SCREEN_ID.getTextValue(i)
    This looks like you execute a method on a constant, its confusing too, what is that PARENT_SCREEN_ID ? what does the getTextValue do ?

  • Poor performance and speed since 21CN Update.

    My Wholesale exchange was upgraded to BT21CN at the end of January. (MELLOR, LANCASHIRE)
    Before the upgrade :
    > We got about 6-7Mbps constantly. (BT Unlimited Broadband).  This was day and night via Speedtest.net and BT Speedtest
    > iPlayer and other services reliably streamed in HD at any time of day.
    > We didnt have any speed drops at night and could stream video content etc perfectly for years.
    Now everything has changed.......
    After the Update 31/01/14 :
    > Video from outside the UK is slow and constantly buffers. US Netflix for example no longer streams reliably.
    > Video and streming services from within the UK arent that great either. iPlayer and other services struggle to stream in HD - if ever. 
    > BT Speedtest says we get around 17-18Mbps. Speedtest.net Constantly says less than 5Mbps. BBC iPlayer speed tests only register 1.8Mbps. - we cant stream any HD Olympic services.
    > After 4pm speeds drop across the range of activities, video services like youtube, iplayer, netflix etc etc dont work unless the streaming quality is very low.
    > At night other Speedtest services report <3-4Mbps. BT still says above 17Mbps, buit we cant even use video and the internet feels slow.
    >IP Profile is 19.34Mbps.
    We pay for full unlimited BT Broadband however since the change to 21CN and a 20Mbps connection our service is now worse ! It almost feels as if we are being penalised or throttled for video and anything from outside the UK
    BT Speedtest is the only one that ever says we get high speeds- but we dont, we cant even reliably stream video.
    Cany anyone help??

    MY CURRENT STATS (09/02/2014) ....
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 04:12:22
    Downstream:
    16.47 Mbps
    Upstream:
    1.134 Mbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    7.1 dB / 7.1 dB
    Line attenuation (Down/Up):
    9.7 dB / 5.5 dB
    Output power (Down/Up):
    19.9 dBm / 12.4 dBm
    FEC Events (Down/Up):
    3 / 0
    CRC Events (Down/Up):
    0 / 1
    BTW PERFORMANCE TEST:
     Download speedachieved during the test was - 13.39 Mbps
     For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
     IP Profile for your line is - 19.34 Mbps
    Upload speed achieved during the test was - 0.91Mbps
     Additional Information:
     Upstream Rate IP profile on your line is - 0.83 Mbps
     SPEEDTEST.NET to Closest Server
    Download Speed : 4.7Mbps
    Upload Speed : 0.94Mbps
    PING: 50ms
    BBC iPlayer Speed Test:
    Download Speed : 11.3Mbps
    Streaming Speed 1 : 5.01Mbps
    Streaming Speed 2 : 1.4Mbps
    Streaming Speed 3 : 0.6Mbps
    Your Connection : 2.3Mbps
    TV-HD - NO
    TV-SD - YES

Maybe you are looking for