Poor quality display on some iPhone 5 ( and 5c/5s?) units

I'm on a family plan and as such I have multiple iPhone 5 phones.  I noticed that starting with the iPhone 5, many of the displays were visibly different than others.  For a long time, I thought the only issue was the vertical lines (interlacing) that many have reported ad-nauseum on these forums.  Yes it's a problem, but it would turn out it's not the only problem with these displays.  The other problem (and this turns out to be an even larger one) is that they are not even coming close to supporting the color gamut of the "good display" (i.e. the one that does not contain the interlacing lines).
I've seen reports of the interlacing occurring on 5s units as well, and so I can only assume they also share the trait of having the horribly inadequate color reproduction.
Below, please see the image of two iPhone 5 units.  The black unit has the good screen, insofar as it does not have the vertical interlacing lines visible and you'll notice the color wheel is displayed correctly.  The white unit has the visibly inferior display and lo and behold, it also can't even properly display the color wheel.  Notice the abrupt shift in colors and banding present in the image.
Zooming in on the color wheel makes the inferiority of the display on the white iPhone more apparent.  I have read so many reviews about how great the iPhone 5 display is.  But it's not fair that they only review the good screen.  Then when we as customers get the bad screen we are left out in the cold, with reviews telling everybody how great the iPhone display is but with the reality being quite mediocre.
I hope Apple stops allowing such a wide variance in display performance across their approved LCD manufacturers.  I didn't run this test just for the fun of it.  I ran the test because I was noticing how lackluster the screen on my white iPhone 5 was and wanted to verify it to make sure I wasn't going crazy.
Hey Apple -- it's not a "minor thing".  Your cutting of corners does get noticed and it will influence your sales going forward as your competition improves.

My first 5s had a PERFECT Screen. Perfect color accuracy and no interlaced lines shown in the image. I got that phone replaced however because the camera module was rattling much more than it should and in fact felt loose in the phone casing to the point where a vibrating notification would set off a rattlesnake like rattle.
During the replacement process it's impossible to detect whether or not the display on the replacement units have the interlacing issue because the iOS 7 setup screens are completely white. After activating the device the Apple Genius has to process the replacement as a "Point of Sale" and your warranty is then transferred to that device. By that time it was too late for me to go back to my perfect display despite the rattle since that device was no longer "mine". I sat there at the genius bar for a good 40 minutes trying to show the genius exactly what the issue was with the new phone, and she just couldn't see it. Eventually I was able to get a flickering image up, which convinced the manager to let me go through another replacement. Alas this replacement also has the issue. In fact while looking at the display models in the store, about 3/4 devices had the issue, even the iPhone 5c.
I am going back to another apple store in my area next week to see if I can actually get a genius to see the issue and provide a replacement that doesn't have this issue.
I do believe however, when I was comparing my old perfect screen to the new flawed one, the perfect screen had really good calibration for the whites. The replacement had a distinctly warm feeling. If you're going in for replacement for this issue, open up a pure while image and compare it to the activation screen of the replacement. If the replacement has a noticeably cooler display but is not blue tinged then that panel probably does not have the interlacing issue that so many of us are experiencing.

Similar Messages

  • Poor quality artwork on my iPhone 3gs

    Hi,
    I have recentky bought an iphone 3gs. everything is great with it apart from when i try to add album artwork to my music collection the artwork appears in terrible quality on the iphone and very pixilated. very frustrating. even when i use fantastic quality artwork (500kb) it looks as if it's an 8k jpg on the phone or worse.
    any help would be appreciated

    Have you contacted the carrier to see if they are currently experiencing network problems?

  • Im using iphone 5s and i had white big patche on display, Im using iphone 5s and i had white big patche on display but my phone is working brillaint

    White patche on display need a help how i get out frm dis

    SharmFarm wrote:
    Good ev Ning Mario49    firstly I would like to say a great thank you for your attention to trying to help me,,,,,    i have looked at the links and will try everything stated first thing…
    Hi Mario,,,,
    I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
    I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
    Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
    Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
    Please advise,???
    I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
    Thank you again
    D

  • Screen shot - poor quality in IE7, fine in Firefox and IE8

    Hi all, I'm using TCS2, with Robhohelp 8.0.2.208.
    I have linked an FM book file with a ton of PNGs (imported by reference into the FM files) into RH, and am generating Webhelp.
    When I look at the final Webhelp project, there seems to be a huge discrepancy in the quality of the images.
    Firefox: excellent at 1024 * 768 resolution, or higher
    IE8 : same result as Firefox
    IE7: terrible quality (fuzzy, patchy, etc.) on any resolution, including 1024 * 768 or higher
    Has anyone else experienced this? Does anyone know what could be causing these issues? Many of our end users use IE7 to view the help...
    Thanks,
    Adriana

    Hi
    Have you tried using Gifs instead of PNGs?
    We tend to screen capture at high res then save as gif.
    Pictures are then imported actual size.

  • Business Intelligence How to Calculate average of survey in a Deploy Cube to Display The Some of Yes and NO.

    I have created  and deploy this cube but needed to know how I can show the average of the survey result.
    Where I need to calculate the number of 'yes' and 'no' or even if possible "no answers" of every distinct survey question. My most Significant table is the" valuefield" who is  part of the fact table and has "yes" and "no"
    or null info. Am using MS Visual Studio and SQL SERVER Just a sample of 10 survey questions.
    ANY GEEK OUT THERE?

    Hi G33km,
    According to your description, you want to calculate the numbers of survey which is "YES" or "NO", right? In this case, create a calculated measure, in that measure using
    Filter function to return the set that results from filtering a specified set based on a search condition (in your scenario is that survey is "YES" or "NO"). And then use the
    Count function to return the numbers of survey.
    Besides, here is a blog about Optimizing Count(Filter(...)) expressions in MDX, please see:
    Optimizing Count(Filter(...)) expressions in MDX
    Hope this helps.
    Regards,
    Charlie Liao
    TechNet Community Support

  • I changed to an android and now cant get text from some iphone users any suggestions??

    I have just switched to an android and now am having problems getting text from some iphone users, and suggestions as to how I can fix this?

    Hi mango72860,
    Thanks for visiting Apple Support Communities.
    If you're not receiving text messages from iPhone users, see this article for help:
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185
    Best Regards,
    Jeremy

  • Hebrew ebooks (.epub) for iPhones, iPads and Android

    Hello,
    I want to convert a book I wrote to .epub format in order to display it in iPhones, iPads and Android using reading apps.
    I already tried converting the file using Scrivener (Which worked on iPhones but not on iPads and androids) and with Calibre which has a bug with Hebrew letters.
    A friend told me InDesign might be a good choice so I wanted to ask you:
    [1] Is it possible to convert to .epub and display Hebrew letters in RTL direction and right text-alignment?
    [2] If so, Which of the two programs should I purchase (199$ / 299$)?
    [3] Does the convertion process is simple enough?
    [4] Is it possible to convert to .mobi as well?
    Thanks,
    Oren

    There are some difficult issues in what you're trying to do. One is that in order to get RTL support with InDesign, you need to be using InDesign ME. See a recent thread where I suggested the poster contact the company that produces the ME version for Adobe:
    http://forums.adobe.com/message/4172125
    Second, you'll need to make sure the Hebrew font is licensed for embedding, and you'll need to learn about creating EPUBs in InDesign. I'd suggest starting with eBooks by Liz Castro.
    Here's a link to her website:
    http://www.elizabethcastro.com/epub/

  • ITunes 10.1.1 plays Mono in poor quality

    Like others already posted I want to open thread about that. Using Echo Audiofire 2 working great on my old mac with older iTunes, now on new Mac Mini only mono sound, and poor quality. All things are checked, and I would just like to know if there´s anything new about that? I need real stereo sound all tht time and can´t work with my mac when acting like this. That´s really poor thing about apple and iTunes, specially as that problem´s know now for a while.
    Cheers, Kobold11!

    Nothing changed AFAIK. Workaround and Applescript can be found in this thread:
    http://discussions.apple.com/message.jspa?messageID=12755713

  • Genuine Leather case for iPhone 6 and iPhone 6 plus

    Hi, I'm looking for premium quality leather case for iPhone 6 and iPhone 6 plus. I don't want PU but genuine quality. Still would like not too expensive. All that I found so far are around hundred bucks. Could someone advice of brands for that category? Or personal experience ... Thanks

    Have a look at cableJive they make the dockStubz which might do what you are looking for

  • Poor quality F4V compared to FLV

    Converting MP4 H.264 file to F4V using CS4 Media Encoder -
    results in poor quality playback of F4V (jumpy video and audio out
    of synch). Same file converted to FLV using CS3 Flash Video Encoder
    has no such problems and is only marginally larger in size.
    Examples and source MP4 here:
    http://www.2epr.co.uk/test/theoffice.php

    This is in wrong forum. Will repost in General.

  • Why do iPhone 4s and 5 take poor quality concert photos?

    I can't seem to find a straight answer or any tips for this problem. Hoping someone can hel.
    I have an iPhone 4s and my husband has an iPhone 5. Every concert we've been to, we try to get some pictures and they are either all white, over exposed, or out of focus and you can't even tell what you've taken a picture of. Then, once in a while, it autofocuses for a quick second the lighting is correct and image is sharp. But then it goes out of focus again and the next picture turns white and blurry. And it's even worse when you try to zoom in. In fact the zoom takes blurry photos most of the time, whether at a concert or not. But the focus of this question is concert photos. At my most recent concert, I noticed that the person in front of me who had a non-iPhone (looked like a Samsung) was taking beautiful pictures, and she was zooming in and getting close-up shots. Compared to what she had, my iPhone camera was a piece of junk--and it should not be! Is there something we're not doing correctly? Is this just the iPhone has an inferior camera with regard to this kind of lighting? I'm hoping someone can shed some light and advice on this issue.

    Thank you, Courcoul. I will check out the Fast Camera and Blux Pro. They could come in handy for other photo-taking activities. However, I'm not sure it's going to solve my white-out-overexposure-blurry problem. Shouldn't we expect Apple's camera to work properly, without any special apps to make it behave for standard type stuff? Especially for the price we pay to own an Apple. It's a drag when you see a Samsung taking good pictures and zooming in without losing focus. I like your advice for other specialized apps, though. Much appreciated. And I will check into them.
    If anyone can shed some light (no pun intended) on the over exposure white and out of focus issue with concert photos, I'd love to hear more suggestions. Thanks!!

  • Extreme poor quality in full screen preview and exported movie

    I have spend evenings and evenings to create the content of a project.
    After dealing with error -108 and extreme poor quality in full screen preview and in exported movies (extreme stuttering) I decided to install my iMac new again.
    The error -108 disappeared, but the extreme stuttering still remained in full screen preview and in exported movies.
    If I make the preview screen in the iMovie browser as big as possible there is nothing to see of any stuttering.
    Now I am getting pretty annoyed and have no clue what to do anymore (how to solve this problem) .....
    Anyone any suggestion ?
    The orginal video was recorded with a Panasonic HD camcorder.
    I do have a mid 2011 iMac with 16GB ram and 256GB SSD and 1TB HD with a complete clean installation
    of OS X Lion and iLife. This configuration should be enough to create a proper movie :-(

    mantralightroom wrote:
    why is it this option disabled? do the generate monitor sized previews increase a lot the cache a lot!
    Potentially, yes. The standard Preview is 1024 pixels, longest size. Some people (like Omke) have displays 2560 pixels longest side, potentially increasing file size by over 500%.

  • Very poor quality on photos made with iphone 4

    Since a few weeks i've noticed that photos made with my iPhone 4 have a very poor quality. I've upgraded to IOS 4.3.2 thinking about a software problem, but the quality is still very poor. It´s like out of focus. I submit a just made photo. Any answer? Thanks a lot.
    This photo is made with original photo app and no zoom.

    Only thing I can think of is a focus problem (which could be software) or a lens with some junk on it that causes some blurring.
    Can't offer a solution but can make some suggestions.
    Take  different types of pictures and, just for variety in case it reveals something, take two of each - one touching the screen and then one after touching for comparison.
    Do close-ups and distance shots.  Do indoor and outdoor, with and without flash on the indoor - again, of the same thing so you can compare.
    Might reveal a pattern.  If all are bad, then it probably goes back to the lense or software not working.
    If some come out fine, it would seem to reduce the chance of it being the lens being dirty or something.  On the other hand, if close up shots look good but distant ones don't, it could be either software or the internal focusing hardware isn't adjusting enough for distant shots.
    Just some things to consider.

  • I've downloaded some free apps on my iphone 4 and some of them have ads. I was just wondering, are those ads free as well, or are they using my internet when they pop up like that? i have to mention, i never click them.

    I've downloaded some free apps on my iphone 4 and some of them have ads. I was just wondering, are those ads free as well, or are they using my internet when they pop up like that? i have to mention, i never click them.

    Yes, they will use a very small amount of your internet bandwidth to display.

  • Some iCloud contacts do not display on the iPhone

    I have an iPhone and iPad.  Recently I exported my companie's contacts from Lotus Notes to a vCard and successfully imported them to my iCloud contacts.  When I sign in to iCloud on my PC all contacts show up, the number of contacts matches exactly.  When the iPad is used and only iCloud contacts are selected to synch, all contacts show up as expected.  When I do the same on my iPhone, there are about 15 contacts that for whatever reason do not show up.  Anyone ever had an issue like this?  Sounds like it could be some issue on the iPhone since the iPad is able to display all the contacts.
    I have a iPhone 5s and iPad mini, both with iOS7.1.

    Thank you for your response.  I guess I should have indicated the things that I have already tried .  I have already attempted this step couple of times on the iPhone.  I also deleted the iCloud account on the iPhone and added it back on.  None of those things had any effect.  I guess the next thing I could try is backup>full reset.

Maybe you are looking for