Poor Quality iTunes Purchase

Hi all
Purchased the Complete Led Zeppelin as soon as it was available in the ITMS. I listened to a few of the albums yesterday and noticed there were some tracks that had a loud popping noise at the cut in between songs. Today I listened to a few more of the albums and noticed it was worse on these albums. One of the albums even begins with a loud pop a second before the music starts.
I have purchased allot of music the last two months, both complete collections of Bob Dylan and U2 as well as about 50 albums by other bands. All of them have been perfect in quality execpt the Led Zeppelin.
Will iTunes let me download this again to see if it was just my download that was bad? I have reported the problem to Apple, I know they are good at responding to the store problems, they have been excellent in the past. I hope they will allow me to download it once more.

Both times I downloaded it, it had the same pops and clicks throughout, always at the end of certain songs just where the song is cut and the next song begins. It is poorley encoded and everyone who has purchased it is most likely having the problems.
Just as a test, I have the complete studio recordings boxset from several years ago ripped and loaded on my ipod. Those songs playback flawlessly and play as gapless albums and there are no pops and clicks anywhere.
I've never been so dissapointed in something I bought from iTunes.

Similar Messages

Video Quality: iTunes Purchase vs. DVD rip

Is there a difference in video quality between, on the one hand, buying a movie on iTunes and, on the other hand, buying a DVD and ripping it to the iPhone?

Wildattorney,
Depending on encoder used, and settings there could be no difference, or vary widely.
However, discussing ripping DVDs is a murky area of copyright, and specifically against the Terms of Use for Apple Discussions.
Hope this helps,
Nathan C.

ITunes 10.1.1 plays Mono in poor quality

Like others already posted I want to open thread about that. Using Echo Audiofire 2 working great on my old mac with older iTunes, now on new Mac Mini only mono sound, and poor quality. All things are checked, and I would just like to know if there´s anything new about that? I need real stereo sound all tht time and can´t work with my mac when acting like this. That´s really poor thing about apple and iTunes, specially as that problem´s know now for a while.
Cheers, Kobold11!

Nothing changed AFAIK. Workaround and Applescript can be found in this thread:
http://discussions.apple.com/message.jspa?messageID=12755713

Itunes match sync album art work problem and poor quality art work issue

Hi There,
I have two issues with apple itunes and itunes match:
I seem to have a number of albums with poor quality artwork, now i have gone through the removed downloaded artwork and the right click and select the art work toggle box to remove the art work, after doing this I then ask to get the album cover from Itunes indervidually and high quality art work is down loaded and looks great for around 10-20 minutes then it seems to update slowley and revert to the old poor quality art work. Any Ideas? A simular thing that happens is that some art work that ive added manually is deleted. I have also gone into the itunes folder and deleted the album art work folder to force it to download new art work. Is there any way to lock in the art work that you know is good?
Itunes match after making changes to itunes albums I have then updated itunes match and my work is undone? This maybe complaations or album coers any ideas.
I am using itunes version 11.01
I have looked through the forum and read meany feeds about album covers but I havent found one that is reverting covers.
Many thanks guys

You haven't been singled out.
Recommend you review the thread at
https://discussions.apple.com/message/17372639#17372639
Worked for me.
Michaelangelo

Poor quality song downloaded - now what?

Hi Folks,
I recently purchase the worst digitized song I've heard to date through iTunes. It sounds like it was digitized from a scratched record with a dirty needle in a dusty room! The song is "Still" by Jennifer Lopez from the album "This is Me...Then".
I tried reporting it as a bug, but no response in weeks. Anyone know what I can do about it? If I'd purchased it at a store, I'd take it back...
Thanks.

It doesn't work. I get an error popup which states "An Error Occurred The iTunes Store could not process your request. Please try again later." Later never works either...
I did manage to e-mail iTunes store customer support about it at the end of February. They replied "Please do not attempt to download this song again within the next two weeks. This will give us time to resolve the issue with the title or remove it if we need to." That was 6 weeks ago but the poor quality preview is still there...
Listen for yourself: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?playlistId=30505816& s=143455&i=31998492

About the higher quality iTunes store downloads.

Hi,
I just started purchasing music through the iTunes store 2 days ago. One of my major grievances with the service in the past as a composer/DJ was the poor quality of the encoding (128 kbps). Today, as I purchased 2 additional albums, I noticed a much higher variable encoding rate (generally >220 kbps).
Essentially when an individual pays for music through the iTunes store, that individual is paying for the license to use the song, not so much the song file (media) itself, hence protected media. Is there or will there be any way to re-download the music I already purchased at a higher encoding rate?
Since the iTunes store is offering the same music for the same price, just at a higher quality, I don't see why this wouldn't be an unreasonable request as it is essentially a product exchange. This is obviously an issue that will need to be addressed in the future as average bandwidth among iTunes Store users increases and compression methods increase in quality.
Thanks,
DJ McFly
17" PowerBook Mac OS X (10.4.4)

If you managed to download at something other then 128kbps, you have been fortunate as there may have been some type of issue with the file. Unfortunately, I really speculate as to how you got a higher bitrate download as any speculation on Apple products or services is against the "terms of use" of these forums. The store sells downloads in protected AAC format at 128kbps ONLY, that is All they sell. You will not get a higher bitrate download as a request to re-download will get you 128kbps. Consider yourself lucky, it happened to me one time last summer with an album downloaded in what appears to be AAC 260 VBR, It hasn't EVER happened again & I'm talking about hundreds of dollars spent, after this one specific instance, on other downloads.

Poor quality Skype Video Calls with good connectio...

suffering with Poor quality Skype Video Calls and also voice.
My connection is 8 mb Download and .6mp upload, my wife in another country has Fiber so is alot faster again.
I am using Windows 8.1 and also a Ipad Air, same issues on both.
The Windows Pc has a nice microsoft Hd webcam (not one of the cheapones) using a i7 pc with 16g of Ram and a Gaming Graphics Card.
There is very little software on the pc, a couple of games, no itunes, Downloading software and very little running in the background. I use Window Defender and Anti virus and have recently done a re instal of windows and everything is updated driver and software wise, including skype.
The Ipad is the Apple air.
When connecting to my Wife in the Uk the reception isnt great picture wise and after a little while gets bad and also disconects alot and then comes back with a worse picture and call quality. I have even had the bad connection pop up. I have ran speed tests at these points and all are showing fine.
I also have a issue when calling my Dads land line in the uk where he has trouble hearing what im saying, muffled and echos
I am a premium paying customer and started to get a bit frustrated.

@Furgan, in which country are you located? Some countries and ISP-s are shaping Skype traffic. One known country is Saudi Arabia for example.
If would help us if you could please reproduce the issue and provide logs as described in this link https://support.skype.com/en/faq/FA12321/how-do-i-create-log-files under Skype for Windows Desktop and attach it to your post?
Thank you

In iTunes 11, what is the best way to delete the iTunes purchased song from my library after I create an aiff copy?

I use my MacBook Pro as a music server. After downloading a song from the iTunes store I create an AIFF copy in my laptop's iTunes Library. I then delete the original purchased song from the library to avoid duplicates. In iTunes prior to version 11 I had no difficulties doing this. The purchased copy just went back to the cloud and awaited future download onto other devices leaving the new AIFF copy in my laptop's library. In iTunes 11 it is not as easy. The purchased version wants to stay in my library even after it is deleted. What is the best (simplest) process to delete the compressed copy completely from my laptop's library while leaving the Aiff version. However, I want the original version to be available in the cloud for download on my other devices. Quite often my efforts have resulted in hiding the song frm the cloud! Any suggestion.....?

Zice wrote:
I want higher resolution then afforded in the original download.
Then why are you converting iTunes purchases?
You cannot get higher resolution by converting the original. This goes for converting anything, not just iTunes purchases.
Creating an AIFF will simply make the file 10 time as large with zero increase in quality.
Don't really want to debate value of creating the new version.
Agreed.
You are simply wasting time and drive space converting iTunes purchases to AIFF.

Saving a Project In Pages, Images Poor Quality in PDF

I have just purchased IWork 09, i am new to pages and so far find the software very handy and easy to use to make very attractive documents.
i have one dilemma though.
i save a (e.g.) poster in pages, but when i go to open it in PDF Preview, the images that i have inputted into the document are distorted or of a poor quality, when i open them in pages they are fine?.... also when i go 2 open the saved document in Adobe Reader 9, it wont open? i tried taking frames and shadows etc out just in case they are not supported, like in MS Word but still no luck. i have to send flyers for advertizment via e-mail to clients who are more than likely using Windows Xp or Vista.
if some one could help with
1. Getting my images to stay good quality
2. opening it in adobe 9
it would be very much appreciated
jimbest

You can not see which programs have been involved in each compression, but as far as I know, at least some programs store information about both themselves (last edited by) and the compression level in the exif/iptc data.
The right way to work is to get as much data as possible off the colour capture in high bit and do the exposure correction getting into a normalised colour space either still in high bit or in scaled down 8 bit to save space.
The pixels should be left alone from this phase and out. It is not necessary to change a single source pixel either in matching to the display, the printer or the press. All of this is done on the fly in memory and not be changing the pixels in the disk-based image document.
As interchange file format for corrected colour captures stored in the normalised colour space, either use a linearised RGB space or high-bit CIELab. The file format should be lossless TIFF and not lossy JPEG (the way JPEG works internally is lossy by definition).
Live Picture and Apple Aperture are alike in the way they work. Rather than taking the pixels into memory for correction, which is they way Photoshop worked, they construct a colour managed proxy for manipulation and then provide for a rendering that is non-destructive.
Live Picture required ColorSync 2 and Apple Aperture is unable to work without colour management for the same set of reasons. Apple Pages is unable to work without colour management for the same set of reasons, although there are additional reasons for Apple Pages.
Just my ten cents,
/hh

Apple TV 2 Mirroring Poor Quality.........

When my iPad 2 mirrors to my Apple TV 2, it goes to a very poor quality.
Help!!
I have tried changing the default resultion on the Apple TV (Menu & Up for 6 seconds), still to no avail

Ok... this is by no means meant to be any exhaustive test but this is what I found out.
I started iTunes Wifi sync with the iphone 4s so it was busy transfering data.
I then started chopper 2, via Airplay with ATV. I immediately noticed the picture quality was poorer. There was noticable video compression artifacts on the screen. The picture seemed much softer.
I then stopped the itunes Wifi sync ..
I restarted chopper 2, and noticed a massive improvement in picture quality.
My take away from this is, you need decent wifi bandwith to get the best possible picture from mirroring, so a Wifi-N router maybe desirable.

Poor quality on music videos

Every music video I have have poor quality. Whether if it's a new video or old, it is very pixely and not clear at all. When there is fast movement, it gets even worse, especialy around faces. Movies are okay and HD movies are very good. I have a 1080 tv. I have it set to 1080 and have also tried to change it to 720 but they are all the same. It's only videos so I would think my TV is set up correctly. Anyone have really clear videos?

I agree it would be very nice to have at least standard definition music videos. I think the problem is that music videos on iTunes are encoded for the lowest capable player (5th gen iPod) - and they look fine on them - but even on my iPhone some of them look awful (all of Madonna's recent videos for example have very low bitrates causing artifacts while during the whole video).

Poor Quality Text in Titles

Hello, my name is Scott and I’m a newbie.
I made a cute little movie using FCE and exported it as a QuickTime movie. When I play it in QuickTime, the text for my titles is of very poor quality, like it was sent through a fax machine. When I play it on iTunes, the text looks great. When I copy the iTunes version on to iDVD and test it out it’s back to the poor quality again.
Does anyone know what might be going on. I understand there is a difference in pixilation between my Macbook Pro and a TV, but why would the text look so good viewing it on it using iTunes?
Scott

Yep, it's set to high quality viewing....I just figured it out. QuickTime was set to "fit to screen" and not "actual size."
I learn something everyday.
Thanks,
Scott

POOR QUALITY SPEAKERS

Have you noticed that the speakers installed by Apple in each MBP has poor quality in terms of crisp sound output? and even if you adjust the volume, you only get as much that you need to have your ears closer to your unit for you to hear clearly and appreciate the sound or music that you listen to?
Compare it to the Harmann & Kardon of Toshiba Protege or listen to the sound of the speakers of other laptop brands. The price we pay for an MBPro unit does not come up to standards of competition. They have better speakers that produce quality for our listening pleasure.

Try installing WOW.
http://www.srslabs.com/
-Bmer
Mac Owners Support Group - Join us @ MacOSG.com
  Mac611 Mobile Mac Support - about.Mac611.com
   iTunes:MacOSG Podcast | YouTube.MacOSG.com
                   An Apple User Group 
Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'
Note: I receive no compensation for product endorsements.

Burn itunes purchased movie to dvd

I want to know if it is possible to burn an itunes purchased movie to dvd to play on a stand-alone dvd player? If so, what is the quality of the burned dvd? Using itunes 8.01, i believe.
Message was edited by: f0rgiven

No it is not, the movie studio's won't allow it to happen you can only burn it to a dvd as a back up that will only work with itunes

How do i get a refund for poor quality movie?

how do i get a refund for poor quality movie on apple tv? is there a customer service number?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Poor Quality iTunes Purchase

Similar Messages

Maybe you are looking for