Poor Quality of downloaded songs

I recently downloaded two songs that have a digital "skipping" sound during playback. What, if any recourse do I have besides downloading them again and also paying for them again?

Go to the help menu in I tunes and where is says provide feedback click on that then on the drop down menus it gives you a choice in regards to quality issues. Last time I had a problem it took a couple of days but they did credit my account for the bad downloads.

Similar Messages

  • Poor quality song downloaded - now what?

    Hi Folks,
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    I tried reporting it as a bug, but no response in weeks. Anyone know what I can do about it? If I'd purchased it at a store, I'd take it back...
    Thanks.

    It doesn't work. I get an error popup which states "An Error Occurred The iTunes Store could not process your request. Please try again later." Later never works either...
    I did manage to e-mail iTunes store customer support about it at the end of February. They replied "Please do not attempt to download this song again within the next two weeks. This will give us time to resolve the issue with the title or remove it if we need to." That was 6 weeks ago but the poor quality preview is still there...
    Listen for yourself: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?playlistId=30505816& s=143455&i=31998492

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    Try updating your iPod, your iTunes and check your preferences when uploading songs to iPod .

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    Once in a while the music I download off of iTunes is really poor quality. The high and low ranges come through fuzzy. Two examples that immediatly come to mind are "50 First Dates" soundtrack, and "Madeleine Peyroux, Careless Love". This is very dissapointing and annoying when I listen to music I've paid for off of iTunes and it sounds really crappy. Makes me want to only buy CDs and burn them into my iTunes. At least then I know I'm going to get quality sound. With iTunes it seems to be hit or miss. VERY ANNOYING! Anyway, I'm not sure where to go on the Apple iTunes web site to complain about this, and what is the likelyhood they they are even going to give a snap anyway? Anyone got any advise?

    Many people do not like quality of tracks from iTMS. I buy very little from store prefer to buy CDs an rip myself.

  • Poor quality downloaded music

    I recently downloaded Get Cape. Wear Cape. Fly's new album and the last few tracks of the album sounded very bad and jumped a lot. It was as if it was a scratched CD and it jumped, skipped and in some cases missed whole chunks of the song! I tried to download the same bad songs again (paying further money) and the newly downloaded songs sounded the same. This happens when I play the songs on my iPod so it is not my macbook speakers. Does anyone else have this? Or how can I get my money back? Or get the songs in good condition? Please help anyone with any knowledge!

    Hi,
    I've just purchased the same album and the exact same thing is happening to me.
    I tried afterwards to listen to the preview on Itunes Store, and actually you can the clicking sound in the song "Better Things"
    But I'll try contact apple through the link in the receipt..
    Good Luck
    //Dressle

  • Poor quality Skype Video Calls with good connectio...

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    The Windows Pc has a nice microsoft Hd webcam (not one of the cheapones) using a i7 pc with 16g of Ram and a Gaming Graphics Card.
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    I am a premium paying customer and started to get a bit frustrated.

    @Furgan, in which country are you located? Some countries and ISP-s are shaping Skype traffic. One known country is Saudi Arabia for example.
    If would help us if you could please reproduce the issue and provide logs as described in this link https://support.skype.com/en/faq/FA12321/how-do-i-create-log-files under Skype for Windows Desktop and attach it to your post?
    Thank you

  • Poor quality image with doing videos with photos/images HELP!

    Hello,
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    I've noticed that my imac can't handle or should I say doesn't have the same quality streaming playback as my PC. I thought mac's were meant to handle media, graphics, video's & such. I'm presently running with what came with my OS which is Quicktime 7 & I downloaded the newest version of media player but the picture quality on both are very poor with visible pixels & frequent stalling & pausing. Can anyone suggest a program out there or maybe I've got something setup wrong.

    Quicktime 7 & I downloaded the newest version of media player but the picture quality on both are very poor with visible pixels & frequent stalling & pausing.
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  • Poor quality images on Slideshow

    Hello all,
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    Hi Simon,
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    To display slideshows at the best quality, you should set Aperture to create high-resolution previews. In addition to setting previews to their highest resolution, you should also use full-size previews to prevent upscaling with large displays. If previews are not available, images in the slideshow may not be as sharp as they would be otherwise. For more information about creating high-resolution previews, see Working with Preview Images.
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  • Poor quality/customer service from Digital Services LLC (Microsoft's provider of Wallet Cards and etc.)

    Hi All,
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    Same here. I just received them today (21/02/2014). Very very disappointed.
    I ordered the Solutions Expert & Specialist Card. Both are terrible beyond all recognition.
    Both photos in the cards are blurry, unlike the ones I previewed in the design page. Just like you said, the lettering ('Solutions Expert' & 'Specialist') on BOTH cards are very faint.
    I even ordered the 'Specialist' card in German just for curiousity's sake.
    On the bottom at the back of the card where you find the "Download the Tag reader app at: http://gettag.mobi" sentence, I found this incomplete (and perhaps just to show their level of incompetence) sentence:
    aden Sie die Tag-Leseanwendung hier herunter: htt
    Missing the first "L" and the incomplete "http://gettag.mobi"
    First, you discontinued the MCM/MCSM program and the whole works last year. I know this is a very different thing and has a very big difference (and revenue). Now you showed the (lack of) care even for the tiniest bit of a Microsoft Wallet Card.
    I see no use of contacting Arvato, just another time-wasting effort, third party subcontractor and all that.
    Guys, forewarned is forearmed.

  • Office Web Application PDF rendering poor quality

    Hi
    We have a customer using SharePoint 2013 and Office Web Application to provide PDF and WORD documents to partners. Now we ran into the problem, that all PDF are rendered in such a poor quality, that it is hard to read the PDF document, because it
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    That is how it looks in Office web application:
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    Michael
    in2brain

    Hi Michael,
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    Per the following information, if you are using a monitor with high resolution, the pdf rendered by OWA from browser will look blurry, as a workaround you can open PDF file using PDF client software currently.
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    Thanks
    Daniel Yang
    TechNet Community Support

  • Error to download songs on 12 days of gift

    I try to download song from 12 days Gift app in my iPad, but the download had failed. And the songs stuck on my Itunes app (Download tab). Can you help me with the solution ? Thank you

    Try rebooting if you haven't already. This happened to me and rebooting seemed to kick start it in to action. So many more glitches with IOS 7 since greedy Apple have changed their products to suit the Chinese. Their focus has changes from Quality to Quantity.

  • Photos poor quality

    I managed to download my old photo collections in the library, but it seems all the photos are of poor quality. The resolution is bad. Is there any way I can fix this problem? Thanks.

    Photos downloaded to the iPhone are optimized for the iPhone and do not maintain their original resolution.

  • Poor quality of all exported media

    Just started using a brand new Edit PC with PP CS4 and Matrox RTX.2    Imported AVI is very good quality and sharp when viewed on the timeline and on the output monitor, however, when I export any clips, the quality of the video appears flat and lifeless, as if the contrast has been reduced and the brightness increased.  The exported files are played on Windows media player on both this machine and several others - the result is the same.
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    System is Vista, 4gb ram, 2 x quad core Xeon processors, ATI Radeon card, MAtrox RTX.2 v4.00x/  Prem pro CS4
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    Many thanks

    I've been having similar issues with mpeg2 encodes in CS4, working in ntsc standard definition -- also on a hot new machine with the RTX2, Vista 64, 12 gigs ram, etc. In my tests I can get a sharper encode either using PP 1.5 on an older machine, or using a freebie stand-alone encoding program called WinFF.
    In my case, I've actually been able to get sharp encodes in the matrox avi format --  those turn out fine for me. But once it goes to the AME for mpeg encoding, then it gets fuzzy. I've tried the 1 pixel offset, but that hasn't really made much of a difference.
    The thing I like about the matrox card is that it gives me video output to an external monitor from the timeline as well as the source window within Premier CS4 ... and I assume it probably speeds up some of the rendering. I just don't feel like I'm getting a really good quality image when I'm using the windows media player or other players on my computer monitors. So I really rely on my external CRT monitor to judge sharpness, density and colors, as well as titles.
    What are you doing for output monitoring, now that you've pulled out the RTX2 card? I've been wondering what other options there might be that would work well with CS4.
    You might check out WinFF -- it seems very fast and so far it's been working well for me. I'm not in PAL. so that might make a difference ...
    On the brightness issue, it might be worth checking to see whether you have the latest video display card drivers -- another user found that made a big difference in image quality. However, I don't think in his case that it was related to his mpeg encodes.
    Bill Matthiesen

  • Poor quality of motion background menu

    Hello to all.
    For the first time I have made a motion menu with Encore CS5.1
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    I have made an experiment:
    the menu shows a button which gives access to a video sequence which is the same as the background of the menu. The sources are strictly the same.
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    The settings I have used are in the images below.
    You will see the video at : http://jp-tech.pagesperso-orange.fr/download/DVD.zip
    I have carried out different settings. The results are the same.
    Any help appreciated, thank you.

    Hi Stan Jones,
    Thank you so much for the reply.
    I am not sure I have well understood your advice. I think you told me that there is not enough bitrate for the audio.
    Anyway I have changed the settings as the following and the issue is the same. Best regards. Jean-Paul
    Message was edited by: JP-49

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