Poor quality of photo on cover of book

Hi all,
I've posted about this before, and I'm sort of dismayed that I'm the only one experiencing this. I've made photo books in Aperture for many years now, and I just did our big year-end book for 2014. As always, I'm very impressed by the quality of the printing in the pages of the book. But the photos on the front and back covers (and on the dust-jacket as well) are very flat and muddy. The problem isn't with the digital file of the photo -- the same photos appear on the pages inside the book, and they look good there. My monitor is color-calibrated.
Here's an interesting thing. When the books are printed in New Jersey (or at least the FedEx shipment originates in New Jersey), the covers have the muddiness problem. When the shipments originate in Oregon, the covers look good. Do you think there's a way to request the Oregon printer??

I wasn't able to find any "report a problem" link. Also, in one place on the Apple website it says specifically about print products that "We want you to be satisfied with your product, so send it back if you don't love it." Then in another spot it says "Print products are not returnable." And when I go to my order information, there are no buttons or hyperlinks to click to return it.
As I've mentioned, this has happened a number of times over the years. I may take the books to a nearby Apple Store to see about a return or refund -- and with the demise of Aperture, I may take this opportunity to (reluctantly) look once again into Blurb books and others that I've used sporadically over the years . . . Sigh.
I would GREATLY appreciate hearing if others have had experiences like this or if anyone has any advice for actually contacting a human being at Apple to discuss this. Thank you.

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