Poor quality on regular copying.

I recently bought a wireless eprinter to use with my new laptop. I just changed the ink cartridges and I am having trouble copying regular papers. The printing from my laptop is fine but when I put something in to be copied it comes out with lines running up and down the length of the paper. I tried using the print head cleaning app but that did no good. The alignment page comes out fine but
nothing else does. Does anyone have any suggestions? Thanks, Mac Printer model is D110a.

Try the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

Poor quality text in PDF

I am using Acrobat pro X to produce an online brochure. I started producing the brochure in Corel draw using A4 paper size in landscape mode. When I created the PDF by the print command the general quality was very poor, both graphics and text. I experimented with various settings increasing the quality settings for images but it didn't seem to have any significant effect. I then tried placing some of the elements in a Word document and creating a PDF from this document, and again I found that the results were unsatisfactory, a bit better than from Corel but not very good. I have converted many Word documents to PDF in the past without problems. I started a new Word document and this time copied a template for a landscape brochure from Microsoft. This was already populated with some Text-and-Graphics. When I created a PDF from this it was quite good. It was not clear to me what the difference between my basic word document and this new one was. I went through the documents’ settings with a fine tooth comb and the only one I could find was different was the paper size and orientation. I then copied some of my graphics and text to the word brochure document, and this to converted nicely to PDF. I took a note of what appeared to be a somewhat unusual paper size and copied this to the Corel document. When I created a PDF it was now significantly better all the paper size was wrong. I went back from scratch with both the word document and the Corel draw document (those which produce bad PDF files) and carefully made sure that the paper size and orientation in the document matched the PDF settings. But the result was still poor in this case. It is not clear to me what is causing the problem although it does seem to be mainly text, the graphics are often okay. The text however is extremely patchy looking and very poor quality.
In the Acrobat settings I started with "high quality print" default setting and edited this. When I selected the fonts section there were no fonts selected for embedding. This surprised me as I would have thought high-quality print would automatically embedded all fonts. I selected the fonts in my document and embedded them and saved the settings, but when I went out of this dialogue box and straight back in it showed up with no embedded fonts. What's happening here? Is it for getting about my font selection? Or does this dialogue box when you re-enter it not reflect the current settings? Furthermore when I completed my modifications to the "high-quality print" default settings it asked me to save them as a new job options file which I did, but when I go to print a second time it never gives me the option of selecting these saved settings.
I have tried almost every permutation and combination of settings page sizes et cetera and I now tearing my hair out trying to figure out how to simply get a reasonable quality PDF file. Any assistance on these matters would be greatly appreciated.

Hi Michael
I am using Corel V 13 and Windows 7. The issue is not confined to Corel as I am also getting poor results often with Word as described. I also need to know about the font embedding as described above. Is it the case that if the fonts are embedded this
guarantees they fonts display sharply in the PDF? i.e. do the scatty fonts in the PDF prove I am not getting embedded fonts?
Corel does have a printer driver compatibility setting where you can set the target printer, but the PDF virtual printer is not available in the list.
Thanks
Murray

Poor quality still frames

Does anyone know why still frames are such poor quality?
I'm constructing a movie using stills, and if a Ken Burns effect is used, the picture changing to the next photo as soon as the effect finishes can be a little jarring on the eye.
To counteract this, I've been adding a still frame of 1-2 seconds either side of the main Ken Burns adjusted photo to act as a 'cushion' (like you can in Photo to Movie). You can see the difference in quaity in iMovie, so it does of course remain when you have exported to Quicktime.
Is there a better method of doing this than still frames? I notice that the overlap transition helps by hanging on to the end of the previous frame, but it's not ideal.
Any suggestions?
Quicksilver G4 Mac OS X (10.4.6) Programmes in regular use are Freehand, Photoshop, Freeway, Keynote, iMovie, iDV

Karl, I swear you live inside everyone's browser, with a manual the like of which the rest of us have never seen!
As usual, among the quickest to answer on these forums, and absolutely correct.
It worked like a dream - another major headache removed. Many thanks indeed.

Poor Quality Text in Titles

Hello, my name is Scott and I’m a newbie.
I made a cute little movie using FCE and exported it as a QuickTime movie. When I play it in QuickTime, the text for my titles is of very poor quality, like it was sent through a fax machine. When I play it on iTunes, the text looks great. When I copy the iTunes version on to iDVD and test it out it’s back to the poor quality again.
Does anyone know what might be going on. I understand there is a difference in pixilation between my Macbook Pro and a TV, but why would the text look so good viewing it on it using iTunes?
Scott

Yep, it's set to high quality viewing....I just figured it out. QuickTime was set to "fit to screen" and not "actual size."
I learn something everyday.
Thanks,
Scott

'ken burns' poor quality interlacing jagged

This post is to document issues with 'Ken Burns' rendering in Final Cut Express 4 and some workarounds and possible bugs in software I found.
Similar posts about this issue:
https://discussions.apple.com/message/5207261#5207261
When I import images into final cut express and apply keyfram effects with panning and zooming a.ka. the 'Ken Burns Effect' I find that image quality is very poor. This occurs in most BUT NOT ALL images in viewer and canvas windows as well as rendered footage. The video issues are severe interlacing artifacts (horizontal blurry lines) as well as motion jitter along edges.
Many other users on the web suggested the following, which did not work for me:
-Avoid using JPEG files because their compression introduces artifacts which causes problems for Final Cut
I have found both JPEG and TIFFs have trouble with Ken Burns, although I do have certain TIFFs that seem to work.
-Using different software to render ken burns panning.
This seems silly to me. I find that the integration of pan,zoom necessary for fine tuning during editing. This would be extremely time consuming to separately generate each pan/zoom clip and import. I have heard that some software has high-end smoothing, but I am satisfied with the images that do pan and zoom correctly in Final cut.
-Adjusting Field Dominance in the clip properties to none
this was already set on my clips
-Adjust render settings.
I saw a 1001 rendering 'recipes' offered up to fix image pan/zoom issues. None worked
Things I discovered
Ken burns effect looked great when the image was in a transition, but bad when it was not. For example: Imagine a 5 second cross dissolve between regular video and ken burns motion image. When image becomes clearly visible in the latter 2.5 seconds of the transition it looks excellent while panning/zooming. When the transition finishes there is a sudden change to poor quality in the pan/zoom.
-The render bar on top of the timeline is dark-green for good-looking images, which according to the final cut manual, means 'no render necessary'
-There was nothing special about these render-not-necessary images that I could find in resolution, settings, etc.
-Good looking images were jpegs, gifs, and tiffs
I tried converting other images and reimporting, no luck
-I can make the ken burns look good for all images by playing the movie in the canvas window and setting it 99% zoom.
Any zoom level other than 100% looks good.
-This seems like a bug to me.
Eventually I just used a screen recording application called screenflow to capture my video playing in canvas window at 99% in real time.
This worked.
Hopefully someone can explain why rendered images never look good and what format works to get the dark green line and avoid rendering all together and these problems.
I don't mind converting file formats beforehand as long as they work well

The render bar on top of the timeline is dark-green for good-looking images, which according to the final cut manual, means 'no render necessary'
This is misleading. It simply means rendering is not necessary for playback. It does NOT mean that the material does not need to be rendered.
100% zoom level is as close to how your video actually looks that a computer monitor can display.
You never said what format you're working in.
You always have to render still images. You're making video, and they're not video.

Poor quality/customer service from Digital Services LLC (Microsoft's provider of Wallet Cards and etc.)

Hi All,
I recently chatted with MCP support to inform them of poor shoddy service by their provider of Wallet Cards. Has anyone else had any problems with quality/service with the below provider? If so who can I contact to report the problems I had with
them?
Below is a copy of the statement I provided to MCP support:
I ordered a wallet card quite awhile back. Upon delivery I discovered that it was very poor quality and some of the lettering "Solutions Associate" was very faint.
I contacted arvato digital services LLC to report it. They requested that I send them a scanned copy of the wallet card.
They then agreed to replace it. I was told that it would ship 12/17/2013 and after a month or so of not receiving it I contacted them again and Daniel apologized and said it had gotten lost in production.
I was then promised a ship date in January. I had to contact them again and I finally received it today 2/7/2014.
The papers that came with it said my credit card would be charged.
To summarize: I was shipped a poor quality card which took them over 2 months to replace,
no improvement on the card still looks like the first one they sent me and finally they said my card would be charged .... AGAIN?
I want Microsoft to know what very poor service arvato digital services LLC is providing to their Members and how I can get a quality card replacement without any additional charge.
I offered to send the second poor quality card received and also the back and forth emails requesting that they resolve the problem.
By the email time stamps they will see the very long length of time it has taken to resolve this issue and the fact that it is still not resolved.

Same here. I just received them today (21/02/2014). Very very disappointed.
I ordered the Solutions Expert & Specialist Card. Both are terrible beyond all recognition.
Both photos in the cards are blurry, unlike the ones I previewed in the design page. Just like you said, the lettering ('Solutions Expert' & 'Specialist') on BOTH cards are very faint.
I even ordered the 'Specialist' card in German just for curiousity's sake.
On the bottom at the back of the card where you find the "Download the Tag reader app at: http://gettag.mobi" sentence, I found this incomplete (and perhaps just to show their level of incompetence) sentence:
aden Sie die Tag-Leseanwendung hier herunter: htt
Missing the first "L" and the incomplete "http://gettag.mobi"
First, you discontinued the MCM/MCSM program and the whole works last year. I know this is a very different thing and has a very big difference (and revenue). Now you showed the (lack of) care even for the tiniest bit of a Microsoft Wallet Card.
I see no use of contacting Arvato, just another time-wasting effort, third party subcontractor and all that.
Guys, forewarned is forearmed.

Flash is a poor quality software

Guys, after just short time (luckily) that I had to work with flash, during which time flash show what its capable of (not a positive thing), my thoughts on it.
Flash is extremely poor quality software. Incidents working with flash involved
1. thumb doesn't show up on slider when I click button once, but shows up when I click this same button twice. (code: thumb.visible=true), that all there was to it!!!
2. movie clips moved out of scene are showing on scene anyway
3. Simply copying the aforementioned slider and placing it on first frame on main scene brakes totally unrelated code somewhere else. But pasting the same slider on second frame doesn't brake that code anymore! Needless to say that slider has no code whatsoever so it couldn't possibly reference anything in my scene anyway!
What else? Yesterday I was happily working till lunch. Saved my work, went, had a lunch, came back, try to open my file, nope, not so fast flash tells me that this is incorrect format of a file!!! I couldn't believe what I'm seeing. I've never during my 15 years of working as a programmer came across software which couldn't open file saved by itself. Apparently, this is very common problem with flash: Re: I cannot open FLA files in CS5 "UNEXPECTED FILE FORMAT" help!
Luckily I've had save this file the day before so I've lost only half a day's work.
Another phenomena, during debugging flash goes through lines of code and at last line throws error that child mustn't be null, which is really bizarre because on previous lines I've had that child object and flash didn't complain at all:
child = new Item();//goes through this line
child.setUp("myChild");//goes through this line
addChild(child);//throws ERROR that child mustn't be null.
Another incident, two buttons identical class, all is different is text on them, one says play, the other one says settings. First button do not respond to mouse events, specifically to mouse_over event, second button behaves correctly. Situation got resolved that I've added another, dummy button and moved it out of stage. Now both original buttons behave correctly!!! How is this possible???
Another incident from before yestarday. Same slider. First frame, two copies of it. First one (top one) after publishing looks as it looks in editor, second looks completely different! parts are scaled up, far away from each other, total mess!!!WHY??? I simply put one slider from library and copied it once. Same frame, same slider, no code involved whatsoever and despite this flash messes things up.
Another incident with slider. The same slider copied from one frame to other. One works perfectly on one frame (that is you can drag the thumb and the thumb follows your mouse), paste EXACT!!! copy of this slider on different frame and the slider becomes unresponsive!!! Un effing bellievable!!!!
Oh, and one more thing, can this software and swfs produced by it be any slower and use more processor power?
There were also plenty of others smaller annoyances how flash behaves, or why doesn't behave correctly. I'm so glad that will not have to work with this software anymore. It is so bad. And it is Flash CC. Unbelievable.
So I suppose, my question is, why is flash so poor quality software, despite the fact that is on the market for so many years?

Are you serious?
Are you genuinely serious?
Are you really...
How can anyone think that this, out of box should compile? How?!?
The child isn't declared, Item class isn't defined, how can you think that this could/should compile? How?!!!
As I've said in one of my previous posts, this is simply snippet of my code with those problematic lines. And why I have problem with this is, again, as I've said previously flash does go through two lines with child variable, but throws error (during debugging) at the third line that child variable mustn't be null!!! while just before second didn't have any problems with referencing this variable, just one line previously.
And no Amy, you are wrong saying that I've nulled this variable somewhere.
If you look at the code (from one of my other posts):
//[begin of example]
//some function's body
child = new Head_mc(); //Head_mc is a movie clip
trace("child: " + child);//outputs some name of this child
child.setUp(aHead);//goes through this line fine while debugging
addChild(child);//GIVES ME ERROR TELLING ME THAT THAT child MUSTN'T BE SET TO NULL!!!!!!
if I change this code to:
//some function's body
var c:MovieClip = new Head_mc(); //Head_mc is a movie clip
c.setUp(aHead);//goes through this line fine while debugging
child = c;
addChild(child);//No problems, but why is it that this works and the first code doesn't work?
//[end of example]
you will see that the only function which could possibly nullify child variable is function setUp, yet this function is called in second example as well as in first and yet first example behaves incorrectly and second example works as expected. Why? What's different there?
Oh, and @sinious, please mate, give me a favor and don't try to compile it, because it is impossible to compile. But also please note that I mention that the debugger goes through some lines so it must mean that at some point I did compile it first and then started debugging. It does make sense, doesn't it?
As for working with complicated software/languages?
Guys, please don't make me laugh.
Maya, Catia, AutoCAD, 3DMax, Visual Studio, Blender, Photoshop, ZBrush, UDK, UE4, - (except Catia I work on weekly basis, every week of the year (except holidays and weekends that is) with each and everyone of those products), and of course as a language of choice I use C++. How do you think C++ compares with regarding difficulty, complexity, learning curve to as3 do you think?
Flash (and as3) is a relatively simple but buggy, poor quality and unreliable software. I can say that not because I cannot learn it. I can say that because I've worked with it and experienced it's poor quality and "bugyness" from day one. I also worked with other software in my life, I also do work every day of my life with other software (the above mentioned), and flash simply proves to be of poor quality.
None of the software I've mentioned couldn't open file it just wrote couple of minutes ago. With flash it happened. Not once now, but two times. And not just to me. Plenty of examples on the web. Guys, please, open your eyes. It didn't happen because I'm a bad/incompetent programmer. It happened because flash is a buggy, poor quality and unreliable software. And companies are ditching flash not because I say it is bad. They ditching it because through their own experience they realized that flash is a buggy, poor quality, poorly performing, unreliable software. That's all there is to it.
And as for self-congratulatory behavior of yours:
"Plenty of evidence is here to the contrary so, mission complete"
What mission did you achieve?
The one in which you proved to everyone that you don't understand that you cannot compile code snippet which is taken out of context?
What kind of programmer you are, it just makes me wonder...

I must be doing something stupid: Very poor quality DVD rendering!

I am new to Apple products and after trolling this forum, I was able to create a DVD using iDVD on my Mac mini Core Duo - 2Ghz model. But, the video is of very poor quality (compression artifacts). I am lookging for guidance to creating a better video quality. But first, let me give you some background...
I have created enough DVDs for my home videos captured both from my S-VHS camcorder and min-DV camcorders (both PAL and NTSC) using Pinnacle Studio (buggiest software in the world) and Adobe Premiere Elements under Windows. I have clear expectation of video quality and understand the quality differences between various standards.
I have a fairly new toy - Canon Powershot TX1 digital camera which is an amazing compact camera that shoots 720p video @ 30fps and stores them in MJPEG format. Very good optics (10x optical image stabilized zoom). The only con is that it has very poor low light shooting ability.
The steps I took to create this DVD...
1. Import the .avi and .jpeg files from my camera into iPhoto library.
2. Use iMovie (all part of iLife'08) to stitch the avi clips and also some of jpegs. Added transitions, titles and music in iMovie.
3. Also, added some of my old low resolution avi files (from my older Canon camera - probably in 640x480 resolution).
3. Exported it in the largest file mode (960x540) which created a 1.8GB file.
4. Opened this movie file in Garageband and added the Chapter markers.
5. Shared it with iDVD which automatically launched iDVD and showed the chapters in very nice scene selections menus.
6. Invoked the Burn menu to burn the movie into a DVD using iDVD.
Am I using the right methodology (I want the chapters)? I also observed that an earlier project which was pure 15 minutes of 720p content created a 4.7GB size exported file from iMovie whereas this current project has 51min of avi (of which about 10min is low res and the rest is in 720p format) and 12min of still photos produced a 1.8GB file when exported. This clearly tells me that the exported file is of poor quality. Why did that happen? Was it because I mixed the content and included low res videos?
I should probably try creating a DVD from the pure 720p content and see how that looks.
Any pointers would be a great help. BTW, the mac mini, iPhoto and iMovie forums are just awesome. The quality of posts and responses is very high.

Thanks a lot, F Shippey.
I exported it as a .dv file and then I was able to produce the DVD correctly with the Revolution theme and 11 chapters. I haven't done any editing any clips yet in iMovie. In most cases, I will not need to do that in most cases as the Canon TX1 creates individual avi clips every time I record and stop a recording. Having used a camcorder for over a decade now, I know how silly most of the recordings are.
I will be rendering most of my videos as h.264 so that I can use the mac mini as a media server instead of using DVDs. I have to rip my own DVDs as h.264 soon (back to handbrake).
PS: While creating my first DVD in OS X + iLife'08 tools, I noticed the following bugs:
1. The clips disappear from the display in the editing window when the project becomes large and I had to zoom in and out to make them reappear. I verified that I wasn't viewing past the end of the last clip. If I hover the mouse in the blank window, it will show the clip in the preview window on the right.
2. I had 11 chapters marked in Garageband and then I shared it with iDVD, it created two pages of scene selections with 6 chapters in each page. In the 2nd page, it added a random window (unconnected) for the 12th chapter that I didn't have. I didn't check for that and so my finished DVD has this weird 12th chapter with a copied moving clip in the window, but when selected, it doesn't do anything.
These two bugs are way few compared to what Pinnacle Studio threw at me.
Message was edited by: new2appletv

Poor quality DVD and img

Both the burnt DVD and the.img copy have very poor quality when played. It is particularly noticeable on the text which acts as a link to the other parts of the DVD. The preview is fine and the encoder is set to "best quality" ..HELP!

I'm looking for answers too: Having the best possible dv-quality raw material, I am puzzled that iDVD chooses to only use 1.2 GB of the 4.3 GB available on the DVD - even though I use the "Quality"-mode instead of best performance!
The loss of quality really is visible - also on tv!
/Jan
PB12 1.33 GHz Mac OS X (10.4.4) Modified HD Hitachi 7200 rpm 60 GB

Poor quality printing

About a year ago I remember seeing frequent complaints about the poor quality printing in photo books.
Is anyone else still having problems? I just recieved 2 books and I am just unimpressed (and quite disappointed) with the print quality.
One is a duplicate of a book I had printed through My Publisher last year and there is a night and day difference. The My Publisher book looks far superior.
I was having difficulty with My Publisher so I decided to give Apple's service a try.
I'm shooting with an 8mp dSLR camera (Canon) so I should have no issue with 8x10 prints. My scanned images were all at 300dpi.
Many of the photos in the book I've had printed locally and there is a big quality difference.
Is anyone seeing this problem or did I just get unlucky?
THANKS!

Welcome to the Apple Discussions. The Apple book cannot compete with your printing of the photos or pages on your own inkjet printer or thru a photofinisher. It uses a different type of printer. The current books (all sizes) are printed at 300 dpi. Here's what Apple send me regarding the books printing and material quality:
I contacted Apple and asked for information that I could pass on. Here's the reply I received from Apple:
"Thank you for contacting the Apple Print Products Customer Service.
I understand that you would like to know the printing process that is used and the color mode the files should be in, so you can better advise users in the iPhoto forum.
iPhoto version 4 or later, allows you to import and print files through the Apple Print Product service as RGB, grayscale, or CMYK color space. JPEG files with RGB color space are recommended for best results.
While iPhoto 2 can import files of various formats, including RGB color, grayscale, and CMYK, this version requires JPEG files with RGB color space when printing photos and books.
For more information regarding iPhoto 2, please visit the following article:
iPhoto: Color, Black and White Prints Appear Garbled or Distorted
For more information regarding iPhoto 5, please visit the following article:
http://docs.info.apple.com/article.html?artnum=165501
Here are some of the technical specifications for the books, cards, and calendars. I hope this gives you an idea about their quality and form.
BOOKS
All iPhoto books are printed using acid-free paper for long-lasting image quality. The photos are printed at a high resolution (300DPI if you use iPhoto 6). There is no external modification--such as sharpening or contrast adjustment--of the photos; what you see in the application is what is printed in the book.
Hardcovers Books
The cover is hard-bound and covered in linen. You select the linen color during the book-ordering process. The hardcover books have a solid, stiff binding that is glued and crimped. The internal pages, measuring 8.5 x 11 inches, are printed on McCoy 100# Text Gloss paper stock.
Softcover Books
The softcover books come in three sizes:
- Large 8.5 x 11 inches
- Medium 6 x 8 inches
- Small 2.6 x 3.5 inches
All of the softcover books have internal pages that are printed on McCoy 100# Text Gloss paper stock. The large softcover book has a white cover (Kromekoteplus Folding Cover, 16 point) with a cutout on the front that reveals the cover-page photo in the book. The covers for the medium and small softcover books have the cover image and title printed directly on the cover. All of the softcover books have a glued binding and feature a thick cover of McCoy 100# Cover Gloss paper stock.
CARDS
All cards are printed on McCoy 120# Silk Cover paper stock. The postcards measure 4 x 6 inches, and the greeting cards measure 5 x 7inches.
CALENDARS
All calendars measure 8 x 10 inches and are printed on McCoy 100# Silk Cover paper stock.
To ensure the best print quality, we have chosen to use Kodak NexPress technology. The press uses a dry toner, which is fused to the surface of the paper. Please see NexPress' site for more information:
KODAK NEXPRESS 2500 Digital Production Color Press
I hope you find this information helpful in answering questions on the iPhoto forum."
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
MBP 2.16Ghz; G5 Dual Core 2GHz, 2G RAM ea, 250G HD; G4 Dual 1Ghz, 1.5G RAM; Mac OS X (10.4.10) 22" LCD, 710G FW HDs, Canon: SD700IS/i850/LIDE 50, Epson R200, 30G iPod, 2G Nano

Poor quality menu render

I'm using one of the apple templets in DVD SP4 for my main menu (I know, how lame, but it looks nice and it's just for family anyways) but the menu render is really bad quality. Lot's of pixillation. My DVD player has a bit-rate analyzer and it shows an average of 2.5 -3 Mbps. Is there a way to render this menu at a higher, more acceptable bit rate? I thought it might have been compensating for my uncompressed menu music, so I did another test after using AC3 @ 192 kbps and still very poor quality. How can I take advantage of the extra bandwidth available?
Thanks all

Well, I have my regular encoding settings to 7.2 - 8 max Mbps 2 pass VBR, which the menu is obviously not encoding at. Are there other settings I might have missed? I went to the menu portion of the preferences and the only thing that struck me was there's an option for rendering: hardware render or Software render. I have it on the default Hardware render, but dont really know what either does. The text looks fine though.

Cheaply manufactured product and poor quality assurance

Where do i start with this falsely advertised "entertainment machine" HP calls the HDX 18T Premium Laptop.
A month into purchase, the case of this laptop is bulging at certain areas (top of the screen which is collecting dust and overheating, and the fingerprint scanner / sound card area, causing me to have to push it down in order to hear out of the speakers or headphones). Even when the sound does work, the quality is horrible. Think of your favorite song or movie playing and in the background the sound of nails scratching on a chalkboard. All the rubber stoppers have fell off because of cheap glue (leaving glue stains), the battery doesn't even last 30 minutes when the laptop is idle and now the charger is dead. Did i mention i payed $1,300 for all of these problems? Thank god i had a discount code or i would of paid $1,500 to get this rectangular piece of plastic.
Ive contacted HP Total Waste of Time 3 times and spoke to numerous people over the phone and email. The information, troubleshooting, and resolutions i was presented with were as helpful as a chocolate teapot.
All of these problems are due to cheap manufacturing and poor quality assurance on HPs part. These problems don't warrant a repair, but an exchange if not a refund for the amount i spent on this laptop and the numerous problems ive encountered with it.
My last conversation over the phone with my case manager (sadly i didn't get his name) just toped my whole sour experience with HP regarding this laptop. Ive been a long time HP customer, buying 4 HP G60s and this HP laptop just last year alone and forwarded many people to HP. Saving $1000 and losing a long time customer is in the better interest of HP than exchanging a cheaply and poorly made product with countless problems. At least thats what your representatives have told me.
No wounder HP took this laptop off their website only a couple months after it first shipped.

My experience with HP is very annoying.
My DV6 laptop had a broken right hinge and a loose mouse left click button. I sent it for repair and I got an email saying that the damage is not covered by the warranty, reason being... it was a damage due to accident or misuse. That really pissed me off. The notebook was never in an accident. About misuse, how can you misuse a mouse left click button and a hinge. The reason why the hinge broke was, it was set too tight. You need to apply more than a reasonable force to open it. I use Dell computer at work, never I had this problem. In fact my Dell laptop at work is one year older than this one.
What makes the situation worse is the way the call center in India handled it. I called on a Saturday to find out the status of my laptop. The guy mention that it wasn't repaired for the stated reason. I asked for someone who has more authority so that I could appeal my case. He told me to call the following Monday during office hours so that I can talk to a case manager. I called Monday, talk to a regular call center representative and requested to talk to a case manager. I was immediately informed that...that was the decision of the case manager. I told the rep to send it back immediately. I have no patience banging heads with a company who blames customers for the failure of their product. Yes, HP saved $292. Guess what, I will never buy HP product again. Also, I will share my HP experience with my friends in Facebook, Tweeter etc. I know how this big companies think, we are just one of their thousands customers.

Poor Quality - Pixellation

Hi All
Just started using Premiere Pro CS5. (Used CS3 before with SD video). Getting poor quality playback on program monitor when playing timeline footage.
My new camera is a Panasonic AG-HMC81E
Record Format is AVCHD HA mode 1080/50i 17 mbps (vbr)
Recording media is SDHC Card 16GB Class 10
I copied the files from the card to my hard disk. Files are mpeg (.MTS files)
PC Specs
Windows 7 - 64 bit
4 GB Ram
Graphics - NVidea Geforce 7300 LE 128mb DDR3
Processor - Twin Intel core 2 cpu 6300 1.86 ghz
Hard Disks - 3 on Raid 0
Premiere Project settings are for HDV and mercury engine is grayed out (i know i need a better graphics card for this to work)
General
Editing mode: AVCHD 1080i anamorphic
Timebase: 25.00fps
Video Settings
Frame size: 1440h 1080v (1.3333)
Frame rate: 25.00 frames/second
Pixel Aspect Ratio: HD Anamorphic 1080 (1.333)
Fields: Upper Field First
Audio Settings
Sample rate: 48000 samples/second
Video looks great direct feed from camera to TV via HDMI cable, but looks very poor playing from timeline.
Can anyone see where i'm going wrong here?
Wrong settings?
Missing codec?
Any help would be greatly appreciated.
Thanks
Mike.

Hi All
Clip on timeline has yellow line above it. After rendering it has green line above it and the quality is much improved.
Imported clip and tried MODIFY/INTERPRET FOOTAGE.
This says that my clips are SQUARE PIXELS. I thought i should be using the 1080i anamorphic setting
as im shooting in 16/9 widescreen.
File Properties says
File Path: D:\AVCHD\BDMV\STREAM\00000.MTS
Type: MPEG Movie
File Size: 23.9 MB
Image Size: 1920 x 1080
Pixel Depth: 32
Frame Rate: 25.00
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:12:12
Average Data Rate: 1.9 MB / second
Pixel Aspect Ratio: 1.0
Sorry to keep asking, and not trying to sound silly, but am i using the correct project settings for this file type.
I'm currently using: -
Editing Mode - AVCHD 1080i Square Pixel
Timebase - 25 frames
Frame size - 1920 X 1080 Widescreen 16 x 9
Pixel aspect ratio - Square pixels (1.0)
Fields - Upper field first
Video Previews
Preview - I-Frame only MPEG
Codec - MPEG I-Frame
Width - 1920
Hight - 1080
Thanks for all your help so far.
Perhaps poor quality is down to slow hardware as looks much better after rendering.
As long as i know i am using the correct settings i can update any hardware as required.
Mike Ward

Why does my brand new HP Officejet 5740 have extremely poor quality scan results?

My brand new HP Officejet 5740 has extremely poor quality scan results!
Excessive and unacceptable amounts of white specs appear in the resulting jpegs, of what are perfectly clean, orignal, dark, documents, pages and photos, when placed into the scanner. Why is this happening???
Has anyone else experienced this problem? If so, how did you resolve it?

Hi @mpstone1,
Welcome to the HP Support Forums! I see you are not happy with the scan quality on your new HP Officejet 5740, when you scan something you are getting alot of white specs.
I would like you to first perform a Hard Reset on the OJ 5740:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
Please continue here: Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans, complete the steps listed, make sure the scanner lid is fully down when powering on, do not lift the lid until the printer is fully initialzied.
If after the troubleshooting has been done the copy quality has not improved, contact our technical support at 800-474-6836 as it may be the hardware and you would still be in warranty. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Imported Wav file sounding poor quality

Hi I have a wav file that I've imported, which sounds completely fine on regular playback but becomes very poor quality when imported into the timeline. I know on FCP7 you had to convert to an AIFF but I've not had this issue before on X. Any suggestions?

Don't worry problem solved - I converted to aiff and it's ok. Obviously just prefers the mac format

Poor quality on regular copying.

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