Poor reception on Treo Pro

My wife's Treo Pro gets terrible reception in places where the reception on my Palm Pre is fine. Is there anything she can do to improve reception and stop dropping calls? What is the latest firmware/software that she should be on?
Post relates to: Pre p100eww (Sprint)

Has your wife had sprint service for a long time? If so Sprint may need to do a network reprovision on the account. If that does not resolve the issue it could be that the OS or the hardware is not correctly working. If it is the OS a hard reset should fix the issue. If not the device needs to be replaced.
The device had no updates out for it. Also to be sure this is a Sprint device correct?
If you have any more questions please post back.

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Here are the specs for your HP Pavilion p6144f Desktop Computer. According to the specs, your wireless card supports two (2) antenna connections: 2 internal posts to connect an internal or external antenna. Please verify that there is an antenna or two connected to the 802.11 wireless card. Also, if you are attempting to use 5GHz, consider using 2.4GHz instead. I have tried using 5GHz and the signal doesn't travel very far (example; router down stairs, simultaneous 2.4GHz and 5GHz... phone upstairs, 6 bars on 2.4GHz, 1 bar on 5GHz)
Frank
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Text options on Treo Pro.

Hi everybody. So I have the Treo pro, and I was just wondering, in the text conversations, is there any way to change the conversation display from showing "ME" to my actual name? I like it to say 'Tiffany' instead. I know I was able to change it on my Centro, but I haven't been able to do it on this phone (if it's even possible). So does anyone know if there is that option on the Pro?
Thanks. =)
Post relates to: Treo Pro T850 (Sprint)

Learn to love "view options" and "preferences" and "options".
In every app on a mac and in the finder, there is somewhere that you can set your preferred font and font size.
Which sizes and which fonts are something that you should experiment with to see what suits you and your eyes.
I use small font sizes but that is what suits me; you need to choose your own. Play with the apps and look at what is available to you.
(the standard font sizes in windows apps were so large that they were crazy when I had to infrequently use a windows machine.)

Treo Pro Error Message 530 5.7.1 Relaying not allowed cannot send Email from pop acct

I just purchased the treo pro thru Sprint. I love the phone I just cant seem to figure out the proper settings for my outgoing POP Email acct. Every time I set up the settings properly and attempt to send an email I get an error message "530 5.7.1 Relaying not allowed". I get this message with the outgoing server set to smtp.sprintpcs.com and i receive this error message through an "undeliverable" Email in the same account I am attempting to send from. When I have the account set to my ISP's outgoing server mail.optonline.net it will only send email if I have my device set to WIFI mode..... Any ideas? Thanks.
-Jay-
Post relates to: Treo Pro T850 (Sprint)
This question was solved.
View Solution.

audiojay11 wrote:
P.s. I read in another posting where it advises to change the outgoing port # from 25 to 587. This sounds very familiar to me because when I recently set up my blackberry I believe cablevision advised me to do that exact modification. Now here is the million dollar question. How do you change the port #'s on the treo pro?
Try adding it to the server name, e.g.: smtp.provider.com:587

Cannot send email with Palm Treo Pro

Hi,
We have a Palm Treo Pro that was previously configured to sync with exchange 2003 and at the same time also had an IMAP email account setup for another email address. We have since removed the Exchange email account and only have the IMAP account configured. Since removing the exchange account we can no longer send email from the phone, but can receive fine. The error we get when trying to send is listed below.
"The message(s) could not be sent. Check that you have network coverage and that you account information is correct then try sending again"
The connection is fine because we can receive email and browse fine. The account information is also correct. We are using the SMTP server settings for the phones provider and that requires no authentication. I have also tried a different SMTP server with the appropriate user credentials but still get that message.
I have contacted the phone provider (Telstra) but they were no use.
We did have to load on a self signed certificate to get the exchange email working and I dont know whether this is causing any issues.
If anyone has any ideas it would be greatly appreciated

Maybe this will help. If you monitor the "More Like This" box, other threads appear. Opening them usually displays other threads.
http://https://discussions.apple.com/message/19122030#19122030
http://https://discussions.apple.com/message/18048618#18048618

Hot synch old Zire 72 with new Treo Pro

Can anyone tell me how to do this?
Post relates to: Treo Pro T850 (Sprint)

So it's quite simple, but does require a little work.
First thing you need to do is get your data out of Palm desktop and into Microsoft Outlook.
There are two ways to do this
1.) sync your Zire 72 to Outlook
2.) Use a program called pocket copy from www.chapura.com and do a one time transfer of everything automatically for you
Once the data is in Outlook just sync your Pro to the same Outlook profile.

Forwarding Email on Treo Pro?

I do not see any option to forward an email from the treo pro. only repy. Please advise.
Post relates to: Treo Pro T850 (Sprint)
ok...found it. You have to tap reply first then it takes you to another drop down menu to forward.
Message Edited by amyprurealtor on 07-01-2009 07:49 PM

Pssst, you can mark your thread solved if you want people to ignore it.

Back Cover On Treo Pro

I just bought an unlocked Treo Pro. I have followed the instructions by pressing the lower right corner to release the cover. It's really hard to get the cover off. Am I missing something?
Post relates to: Treo 700wx (Verizon)
This question was solved.
View Solution.

Yea it's insanely difficult.
Go to this link here there's a helpful video:
http://www.wmexperts.com/articles/howto/treo_pro_q_a_removing_the_batt.html
Post relates to: Treo 700p (Verizon)

Bad Quality on Treo Pro!!!

Warn u, I just got Treo Pro a couple days ago, after fully charged and tried using it. There WAS no keyboard backlight at all!!!
I have been Palm user since Palm V, Treo 180,270,600,680, never got hardware problem (that's why I like Palm). But this time, it is very disappointing.
Even worse, after chat & calling support, taking so long time to solve and no so responsive and helpful.
Probably I was unlucky
Post relates to: Treo Pro T850U (Unlocked)

The Treo Pro keyboard should have a backlight, if you are not seeing one you may want to get a replacement device if you have already tried troubleshooting the issue.
Post relates to: Centro (Sprint)

View pdf on Treo Pro

I receive pdf documents created by Oracle pdf creator and the Adobe Reader version 2.5 supplied with the Treo Pro opens blank pages. If I open them on my pc and resave them using Adobe Acrobat Pro then transfer them back to the Treo Pro I can view them fine. I presume this is an issue with the Oracle pdf creator but there is nothing that I can do about that. Does anyone know if any third party pdf viewer software will open these files?
Post relates to: Treo Pro T850U (Unlocked)
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View Solution.

Not "the" Oracle, Oracle the mainframe operating system.
It comes up as PDF version 1.1 (Acrobat 2.x). But I can open it fine using my pc version of Acrobat Pro. Then if I save it from there and send it back to the Treo Pro I can open it fine on the Treo Pro. It also increases from the original 3559 bytes to 6702 bytes and becomes PDF version 1.6 (Acrobat 7.x). Maybe Acrobat LE can't cope with version 1.1 files? I will create a version 1.1 file and try it and let you know.
Post relates to: Treo Pro T850U (Unlocked)

WIFI problem on Treo Pro

I have a Treo Pro without the data plan on At&t. I have been able to use the internet fine using wifi connections. I noticed today that At&t has been charging me for data I have been using. I must have accidently been using their data plan also so I put a block on data on the phone. Now I can't access the interent when I am connected to wifi. I am connected to an open network, but when I open the interent I get the message, "The pate cannot be found. Check the name and try again"
Any help would be appreciated. Thanks.
Post relates to: Treo Pro T850U (Unlocked)

R00KIE wrote:You should test the tablet with the OS that came with it, if it doesn't work it that then you have faulty hardware, otherwise I'd say just a problem with drivers.
Thanks, but when I asked the question I didn't setup a dual boot, I only could start on arch.
I've found where the problem is. Fortunately it's not a hardware issue, it's a issue with NetworkManager. Disabling network manager and replacing it with netcfg solved the problem. Now I have to investigate why network manager is faulty in the machine (not only on arch, it randomly failed on ubuntu 14.04; maybe it's a driver problem as you suggest). Nevermind, as this issue is not related with the hardware this post has nosense in this subforum. I'll mark it as 'solved'

Treo Pro - Speakerphone turns on during a call, even though I didn't ask it to.

Hello
Whenever an incoming call comes in the speakerphone on my Treo Pro turns on without being prompted. Have tried hard resetting and disabling the touchscreen during a call (incase it was my ears activating it) but none of this has worked. Can't seem to find anyine else with the same problem.
Please help!
Thanks
Ben.
Post relates to: Visor Pro

If you have hard reset the device, and you have disabled the screen this sounds like it may be a hardware issue that you may want to address with Palm customer care at 877-426-3777. There will not be any charge for this if it is a hardware issue and you are still under warranty; however there is a initial fee of 14.95 if you are out of your 90 day free tech support period for tech support to determine this. This would be waived if it turns out to be hardware issue.

Treo Pro No Vibration on any setting

About a week ago my Treo Pro stopped vibrating entirely.The phone will not vibrate when the switch is set to silent, or with ringer on, or for text messages, or during the phone boot up. When it's set to ringer the sound notification works properly.
I've checked all the settings and they are correctly set to vibrate on incoming calls. I just performed a hard reset and went to factory settings and this still did not resolve the issue.
Has anyone else had this issue? Any known solutions?
Should I be requesting an RMA for this?
Any ideas? Thanks in advance.
Post relates to: Treo Pro T850U (Unlocked)
Message Edited by jswisher04 on 06-30-2009 12:39 AM

If you are having the issue after the hard reset, it looks like the Treo may need to be repaired.
You can call the Palm smartphone support line to setup a repair. Here is the number. 1-877-426-3777.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/t850/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Treo Pro locking on incoming call

My Treo has the habit on "locking buttons and screens" on incoming calls. If I don't answer quickly, nothing works anymore and the call is abandoned. Quickly means less then 10 seconds!
Is there a way to stop this from happening?
I've went through all settings, but nothing seems to prevent this from happening. I have the impression it's getting worse.
Post relates to: Treo Pro T850U (Unlocked)

Thank you, for that information.
Be sure that your SIM card is updated for 3G, also that your network settings is been updated as well. The network settings is something you would need to talk to your carrier about. The term to use is called reprovision. Basically they remove your account from the network and add it back in with updated settings and if the setting where correct but it should resolve any other issue like if the settings were corrupted.
If you do not want to talk to your carrier or this does not resolve your issue the next step is to hard reset the device.
Here is the instructions to hard reset if you need them.
http://kb.palm.com/wps/portal/kb/common/article/887_en.html

Treo Pro Text draft issue

When I get a text and open it, it creates a draft message just by opening it to read it, as if I chose reply instead of open. The second issue is I use the "cut through paging" for business calls(they choose option 2 from my VM and it sends their caller id or number they manually enter as a text to my phone, instead of getting a lot of VM's) and the weird thing is that if the caller is a contact in my phone(most are) it just shows their name and does not specify the number they want me to call. Even weirder, if I delete the message, I can go into the deleted message file and it does show the number and looks like texts looked on my previous Treo 800w in the inbox. Is there any fixes for this that anyone knows of for these issues? I did the update for the date issue and that worked fine. Thanks in advance for any help that can be offered.

Are you sync'ing the videos to the Treo or downloading them from the internet directly to the Treo?
Those file types should play Ok on the Treo.
Click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/treopro/t850una_unl/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
On page 208 of the user guide is the start of the section regarding videos on the Treo Pro.
Post relates to: Palm i705

Poor reception on Treo Pro

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