POOR SOUND QUALITY

I HAVE HAD MY IPOD NANO FOR ABOUT 3 MONTHS. TODAY THE SOUND QUALITY IS REALLY POOR, CRACKLY. I HAVE TRIED DIFFERENT EARPHONES AND THAT IS NOT THE PROBLEM. I HAVE TRIED MY EARPHONES IN A DIFFERENT NANO AND THAT IS NOT THE PROBLEM. I HAVE RESTORED THE FACTORY SETTINGS ON THE NANO, ADDED A NEW SONG AND THE SOUND IS STILL THE SAME. I ADDED THREE SONGS YESTERDAY, COULD I HAVE PICKED UP SOME SORT OF VIRUS? HOW DO I RETURN MY IPOD TO APPLE FOR REPAIR IF THERE IS A PROBLEM? REGARDS JAYWOL.

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Thank you for the reply!
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Dear All,
I'd like to follow up because I think that the answer to why I am getting poor sound quality my be in how I set up my wireless network. I'd like to get some feedback about this and some help about how to correct it.
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I recently configured a new Airport Extreme base
station and two airport expresses. I used the
airport expresses to extend my network but the sound
quality is very poor when I run itunes no my stero.
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Hi,
I have this 2 yrs old airport express but it has all of the sudden a really poor sound quality.
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http://support.apple.com/kb/TS2634
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POOR SOUND QUALITY

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