Poor Support for Recovery Media Error.

T'm trying to recovery a Sattelite laptop L675D (part no. PSK3JU-03L02D) for a friend. There was no recovery partion on the machine and it was out of warrenty, so I purchased the recovery media ($29.95). I started the process and it read the 3 CDs and then started the process of creating the partitions, but 45% into the "creating CRC files" it failed with error code 10-FA12-045D.
A call to Toshiba support told me to remove battery and AC for 15 minutes and try again. Same result so another call to support. They did not tell me what the code indicated, but checked that I could enter the recovery process via the hard drive without the CDs. They said they could get the machine running without sending new disks. They charged $49,95 since the machine was out of warranty. I asked that if they were unsuccessful at resolving the issue, would the charge be refunded and the support person said "yes". We then attempted the recovery from the hard drive. (I thought this was useless since the media created the recovery partition and I would probably get the same error, but I went along...)
After 30 minutes, I got the exact same error (10-FA12-045D) that I had got on previous recovery attempts at the same point in the process. The new support person said that the message indicated missing drivers and they would need to send new media. He checked with his supervisor and said the $49,95 was non-refundable. NOT A VERY SATISFACTORY EXPERIENCE.
I am now waiting for the next recovery media to arive.

Hi
If possible, turn on power, press F10 to enter BIOS mode, and run Memory Test and Hard Drive Test if any test fails you need to replace the part. Please note you need to be sure which part has failed and replace that part only then the unit will work fine. As per my understanding error code 303 is Hard drive failure.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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Please read this: http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-70829 to undestand the funcionality
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Good day.
I sorted out the "missing" posts, and removed the extra one.
Thanks for your patience.
Regards.
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My recovery media creation stops before the last step "veryfing disc" .

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Downloads here.
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I am joy, i have hp G61, recently warn me system recovery or start windows normally(windows 7 home premium) i was recovery almost 2-3rd time but recovery message show again and again other hand windows was not start normally, what i do now?
When i run memory test thare show error 303 ( i think here harddisc have some problem) so please say something what i will do ? send me information my mail address [email protected]/[email protected] please

Hi
If possible, turn on power, press F10 to enter BIOS mode, and run Memory Test and Hard Drive Test if any test fails you need to replace the part. Please note you need to be sure which part has failed and replace that part only then the unit will work fine. As per my understanding error code 303 is Hard drive failure.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Poor Support for Recovery Media Error.

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