Poorly MBP - Booting/Crashing Issues.

Hi Folks,
Recently my MBP has been getting more and more ill, i've spent a lot of time trying tips and tricks i've found to see if i can resolve the issue. The most odd thing seems to be that the problem only really occurs at work, when attached to an SBS2000 AD domain, at home it works fine.
The list of issues are:
1) Frequent system crashes, lots of apps stop responding and Force Quit doesn't always do so..
2) Disk Images/USB Disks don't mount... the DMG's just sit there "attaching" whereas the USB drives don't mount at all.
3) Most irritating is that i frequently have to force shut down (press and hold power button) as the apps crashing mean Finder won't actually shut down correctly. When i have to reboot most times it won't reboot properly;
a) Some times the top bar will appear, but on the right only Spotlight, no other icons and nothing on desktop.
b) Other times it will appear to have booted up fine but will actually have crashed totally, i.e. you can't click on any icons/dock.
c) Some times the Dock will appear but no desktop icons.
Invariably i will have to disconnect the Network Cable, disable the Airport and also remove the external USB HDD and eventually after a couple more attempts the machine will boot up fine....
4) Frequently the machine won't wake from sleep, i get left with a spinning beach ball of doom... I have applied the latest Firmware as i know this was an issue with early units (mine's an early model)
I've repaired disk permissions with Disk utility, run the Apple Hardware Test (came back fine) and tried lots of other little tweaks (MacJanitor etc) I downloaded a program WhatSize to see where the large files were as i was preparing to reinstall Tiger and noticed that my Entourage/Microsoft User Data Database is 22Gb! I am the SysAdmin so have a couple of Mailboxes open at once... could this rather large amount of data being sent back and forth across the network cause the problems, or are there other things i should be doing???
Please help if you can as i'm going mad
Thanks
Scott
MBP 2.0Ghz, 2Gb RAM, 100Gb 7200rpm   Mac OS X (10.4.8)   Parallels

This one of the many reasons I say people should move off Entourage. Here on my personal website, I explain how:
http://www.macmaps.com/entouragemigration.html
But the fact images won't mount, says that your mounting preferences or cache may be corrupted. You can try a different user to see if the problem persists there. At least that will tell you if the problem is systemwide, or localized to your user.
The fact it only happens at work, says something is wrong with the firmware of the router you use at work, or that the power supply at work may not be clean.
I would repair permissions and see if that improves matters as well. Do that with Applications -> Utilities -> Disk Utility.
Also don't use any other utility other than a backup utility, Macjanitor or Anacron. Utilities such as Cocktail, AppleJack, Onyx, Macaroni, Tiger Cache Cleaner can cause the issues you are seeing if run at the wrong time because system caches are constantly written to, and if one of those programs should interrupt the writing of those files, those can become corrupt and cause systemwide degradation of the sort you've been seeing. I've seen it happen on few people's machines. Most important is that you backup your data now, just in case these are also symptoms of a dying hard drive.

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    panic(cpu 1 caller 0xffffff801a2dc24e): Kernel trap at 0xffffff801a5e2e49, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffef811ca9bea0, CR3: 0x000000004274c000, CR4: 0x0000000000000660
    RAX: 0x0000000000000100, RBX: 0xffffff802dd897b0, RCX: 0x00000000e7b76fff, RDX: 0x0000000018489000
    RSP: 0xffffff811ca9be00, RBP: 0xffffff811ca9be00, RSI: 0xffffff8115e0d068, RDI: 0xffffef811ca9be80
    R8:  0xffffff8115d9d078, R9:  0xffffff8115e0d068, R10: 0xffffff811ca9bb90, R11: 0x0000000000000246
    R12: 0x0000000000000000, R13: 0xffffff801a7693d1, R14: 0xffffef811ca9be80, R15: 0x0000000000000000
    RFL: 0x0000000000010282, RIP: 0xffffff801a5e2e49, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffef811ca9bea0, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff811ca9ba90 : 0xffffff801a222f79
    0xffffff811ca9bb10 : 0xffffff801a2dc24e
    0xffffff811ca9bce0 : 0xffffff801a2f3746
    0xffffff811ca9bd00 : 0xffffff801a5e2e49
    0xffffff811ca9be00 : 0xffffff801a5f6733
    0xffffff811ca9be60 : 0xffffff801a5f20be
    0xffffff811ca9bf00 : 0xffffff801a5f1ecf
    0xffffff811ca9bf60 : 0xffffff801a640777
    0xffffff811ca9bfb0 : 0xffffff801a2f3c38
    BSD process name corresponding to current thread: dbfseventsd
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000001a000000
    Kernel text base: 0xffffff801a200000
    System model name: MacBookPro5,5 (Mac-F2268AC8)
    System uptime in nanoseconds: 3901629665348
    last loaded kext at 3718616795316: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9c773000, size 49152)
    last unloaded kext at 3844885002402: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9c658000, size 16384)
    loaded kexts:
    com.fortinet.fct.kext.avkern 1.0.1
    com.fortinet.fct.kext.fctwfnke 1.0
    org.virtualbox.kext.VBoxUSB 4.2.12
    org.virtualbox.kext.VBoxDrv 4.2.12
    com.apple.filesystems.smbfs 2.0.2
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.28
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.GeForceTesla 8.2.4
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.nvenet 2.0.21
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBOHCI 656.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOBluetoothFamily 4.2.6f1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.NVSMU 2.2.9
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MJA2160BH FFS G1, 160,04 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS23N
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Iomega
    USB Device: Built-in iSight
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: IR Receiver
    Thunderbolt Bus:
    new etre check:
    EtreCheck version: 1.9.12 (48)
    Report generated 26 juli 2014 13:24:10 CEST
    Hardware Information:
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
      8 GB RAM
    Video Information:
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:3:27
    Disk Information:
      FUJITSU MJA2160BH FFS G1 disk0 : (160,04 GB)
      EFI (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) / [Startup]: 159,18 GB (26,73 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information:
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Iomega Iomega 500,11 GB
      EFI (disk1s1) <not mounted>: 209,7 MB
      IOMEGA (disk1s2) /Volumes/IOMEGA: 499,76 GB (498,79 GB free)
      Apple Inc. Built-in iSight
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper:
      Mac App Store and identified developers
    Kernel Extensions:
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
      [not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
      [loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7) Support
      [not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.7) Support
      [loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7) Support
      [not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.7) Support
      [not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) Support
    Startup Items:
      ChmodBPF: Path: /Library/StartupItems/ChmodBPF
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect: Path: /Library/StartupItems/HWPortDetect
      StartOuc: Path: /Library/StartupItems/StartOuc
      wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.fortinet.forticlient.appfw.plist Support
      [running] com.fortinet.forticlient.epctrl.plist Support
      [running] com.fortinet.forticlient.fmon.plist Support
      [running] com.fortinet.forticlient.servctl.plist Support
      [loaded] com.fortinet.forticlient.vpn.plist Support
      [running] com.fortinet.forticlient.wf.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents:
      [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents:
      [running] com.spotify.webhelper.plist Support
    User Login Items:
      Dropbox
      Emil
      NIHardwareAgent
      FortiClientAgent
    Internet Plug-ins:
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.1.0 Support
      Silverlight: Version: 4.1.10329.0 Support
      iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
      Citrix online plug-in  Support
      Flash Player  Support
      Native Instruments USB Audio  Support
    Time Machine:
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 148.25 GB Disk used: 123.36 GB
      Destinations:
      IOMEGA [Local] (Last used)
      Total size: 0 B
      Total number of backups: (null)
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 123.36 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
          4% mds
          4% WindowServer
          3% Mail
          3% backupd
          1% mdworker
    Top Processes by Memory:
      98 MB com.apple.IconServicesAgent
      82 MB Dropbox
      74 MB Mail
      41 MB WindowServer
      41 MB Dock
    Virtual Memory Information:
      5.66 GB Free RAM
      1.17 GB Active RAM
      346 MB Inactive RAM
      603 MB Wired RAM
      318 MB Page-ins
      0 B Page-outs

  • I finished adding my transtions to my timeline.  I was having crashing issues so I shut down everything before I rendered the project and now it tells me that the project is unreadable or the file is too new for this version of final cut. What Happened?

    I finished adding my transtions to my timeline.  I was having crashing issues so I shut down everything before I rendered the project and now it tells me that the project is unreadable or the file is too new for this version of final cut. What Happened?

    What Happened?
    No way for us to know.  But if your system was crashing, there definitely was a problem.  The FCE error message you got normally indicates the FCE project file has been corrupted.  This probably happened due to whatever caused your system to crash & shutting down the system.
    First, make sure your system is running correctly.  Then, use the Finder to navigate to /users/yourusername/Documents/Final Cut Express Documents/Autosave Vault and find the most recent backup copy of your FCE project file.  Copy the file to your Final Cut Express Documents folder (copy the file, don't just move it).  Then double-click the copy to open it in FCE.  It should open ok, but will probably not have your most recent edits (transitions).  You may have to rebuild the transitions, but at least you will be back in action.

  • Is there a fix for the MBP wireless dropping issue?

    I began to experience the Macbook Pro dropping wireless connectivity on my very 1st Apple in 2008.  At the end of the day my machine was replaced with a new Macbook Pro mid 2010.  It appeared to be working just fine until about 2-3 months ago when I started dropping my wireless printer connection.  I searched the internet hoping for a driver update from HP or something from Apple and each time I found something, the problem still existed.  I even thought that by upgrading to Lion would resolve any issues that I have with my MBP wireless connectivity issue.  After upgrading to buying a new router, new printer and upgrading to Lion; the wireless dropping issue still remains unresolved!  I know there are several hundred in not thousands of people who are having the same problem so what are we supposed to do?
    When my 1st MBP was replaced in 2010 I had to stop working because I was diagnosed with "Failed Back Surgical Syndrome" and was in the process of applying for disability.  Something in the back of my mind said that I needed to purchase Apple Care for this new replacement however I had used all of my savings & retirement to sustain life for me and my family that there was nothing for Apple Care.  If it weren't for my church and family I am not sure what I would do during the 18 months of no income while waiting for a decision only to receive an appeal until I findly stood in front of an Administrative Law Judge who heard my case and granted me disability.  Besides there was no way I could ask anyone for money to purchase a warranty for a top of the line laptop while the country was falling off an economical cliff.
    I broke down and called Apple Support and was told that I qualified for technical assistance regarding the upgrade to Lion a few weeks ago.  The tech on the phone had me run some disk utility tests and had me repair permissions which she said could be the cause of the problem.  I willingly went along with her in hopes that this was indeed the fix.  However, within 10 minutes of hanging up the phone my MBP began to drop it's wireless connection to my new HP printer and also the Internet.  Hence my question above is what I am really looking to have answered!  What is the fix to this problem that so many people are having issues with?  I couldn't afford to purchase Apple Care back in 2010 and I can't afford to purchase a new 2011 machine today if that truly is the fix!
    I will be disabled for the remainder of my life and I have grown dependent upon my computer to stay in touch with friends and colleges from work.  I worked for the IT Group at Wynn Resorts and I can say that the type of service Appple is providing it's customers is not what I learned over the past 25 years with Mr. Wynn.  Why can't Apple get the simple concept that it's customers are it's life line and keeps them in business.  I need help and I don't know what to do nor where to turn.  It would be different if Apple acknowledged the issue and said they were working on it however they aren't.  I plead to Apple to help me fix my notebook so I can stay connected to the outside world vs. couped up inside my home.
    Best Regards,
    Scott Leavitt

    I am simply lookig for some help not an argument.  I am not an RF specialist however have setup a few wireless networks in my tenure at Wynn Resorts.  I fully agree that wireless networking is an art and a science however the powers that be in Network Land have toughted wireless networking is the easiest and quickest way to get two computers to talk with one another.  As I previously said I have already turned one (1) MBP in for this problem and Apple decided to replace it because they could not fix the problem with my particular MBP.  This MBP was running Leopard when the problems started
    I am having a hard time believeing that there are several other devicces in my home that depend on a wireless network to operate and my MBP is the only one having an issue.  I took this a step further and decided to see what would happen if I tried to connect wirelessly via Fusion.  In Windows 7 I am able to print and scan to my hearts content without any issues.  I am able to browse the internet as much as I want.  I close Fusion and try to connect to my printer via wireless and nothing.
    In order to get Apple to help do I need to get a Network Analyzer and capture packets when I have these problems?  Out of the 1000 + posts is there a consolidation of which answer is the best?  BTW I am accessing the internet via a wireless connection using Fusion and Windows 7.
    In response to Linc's comments, I will look at the router specifications however I did not qualify that these devices are not using the wireless connection at the same time.  Right now I would guess there are maybe two (2) or three (3) at the most that are actively transmitting / receiving information. --  Thanks

  • Wondershare's iDraft for $2.99 will not update crashing issues due to 4.2!

    Wondershare will not update their iDraft App, on the App Store, for compatibility issues due to iOS 4.2! iDraft costs $2.99, and should be pulled from the app store. An app should not be sold, until the issue is addressed. It's wrong, and I want to see some progress, instead of emails saying that we are heading in a different direction... Then return email back saying that we are now working on the issue, and I could get a discount on Wondershare apps...
    Wondershares response to fix the Crashing issues for iDraft...
    (1st Response)
    "Dear Customer,
    Thanks for contacting us. This is Ivan from support team.
    Currently iDraft does not support iOS 4.2, and we do not provide future upgrades for this product due to our company long-term blueprint.
    Sorry for the inconvenience.
    We are now working on a new application on Android platform.
    Just let me know if you have any question."
    (2nd Response)
    "Dear Customer,
    I am very sorry for the trouble.
    We have temporary paused the future upgrades of this product, but never permanently give up it.
    And we are focused on another product which we hope it can bring more fun to all iPad users.
    I have forwarded your message to our R&D department, and we will look into this case and improve the software performance.
    As compensation, we can offer you an extra 20% off if you are interested on any product on our official site. Just let me know the product name.
    Let me know if you have any question."
    (3rd Response)
    "Dear Customer,
    I am very sorry for the trouble.
    Currently iDraft does not support iOS 4.x, we are now working on the update.
    If you don't mind, I recommend you wait for next upgrade.
    I will send a message to you as soon as we launch it.
    Or you may contact Apple for refund if you prefer. We would like to offer you a refund but we are not able to do it, there is no refund option in vendor's portal."
    I have reported the issue to Apple, and thought this may be of interest to you guys as well.
    Your Thoughts?

    Welcome to Apple Support Communities
    Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

  • Browser crashing issues.

    I have late 2009 iMac with 3.06 GHz Intel Core 2 Duo running Mountain Lion. I'm having browser crashing issues (Safari, Chrome, and Firefox are all crashing.) Could someone take a look at this Safari Problem Report and let me know if there's anything I can do. Thanks in advance.
    Kevin
    Process:         WebProcess [186]
    Path:            /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
    Identifier:      com.apple.WebProcess
    Version:         8536 (8536.30.1)
    Build Info:      WebKit2-7536030001000000~9
    Code Type:       X86-64 (Native)
    Parent Process:  Safari [166]
    User ID:         501
    Date/Time:       2013-08-20 01:43:28.695 -0500
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Interval Since Last Report:          23752 sec
    Crashes Since Last Report:           2
    Per-App Interval Since Last Report:  28034 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      1C6C344A-AE19-F6BB-72DC-CC720674AFEE
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000038
    VM Regions Near 0x38:
    -->
        __TEXT                 0000000100460000-0000000100461000 [    4K] r-x/rwx SM=COW  /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
    Application Specific Information:
    Bundle controller class:
    BrowserBundleController
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.JavaScriptCore                0x00007fff91c72600 JSC::SlotVisitor::copyAndAppend(void**, unsigned long, JSC::JSValue*, unsigned int) + 208
    1   com.apple.JavaScriptCore                0x00007fff91c463c0 JSC::JSObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 432
    2   com.apple.JavaScriptCore                0x00007fff91c3ebdb JSC::JSFunction::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 27
    3   com.apple.JavaScriptCore                0x00007fff91c72158 JSC::SlotVisitor::drain() + 312
    4   com.apple.JavaScriptCore                0x00007fff91c1b51c JSC::Heap::markRoots(bool) + 1452
    5   com.apple.JavaScriptCore                0x00007fff91c1abf8 JSC::Heap::collect(JSC::Heap::SweepToggle) + 152
    6   com.apple.JavaScriptCore                0x00007fff91c19a0b JSC::DefaultGCActivityCallbackPlatformData::timerDidFire(__CFRunLoopTimer*, void*) + 315
    7   com.apple.CoreFoundation                0x00007fff8df14804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    8   com.apple.CoreFoundation                0x00007fff8df1431d __CFRunLoopDoTimer + 557
    9   com.apple.CoreFoundation                0x00007fff8def9ad9 __CFRunLoopRun + 1529
    10  com.apple.CoreFoundation                0x00007fff8def90e2 CFRunLoopRunSpecific + 290
    11  com.apple.HIToolbox                     0x00007fff8a0eeeb4 RunCurrentEventLoopInMode + 209
    12  com.apple.HIToolbox                     0x00007fff8a0eec52 ReceiveNextEventCommon + 356
    13  com.apple.HIToolbox                     0x00007fff8a0eeae3 BlockUntilNextEventMatchingListInMode + 62
    14  com.apple.AppKit                        0x00007fff8e46e533 _DPSNextEvent + 685
    15  com.apple.AppKit                        0x00007fff8e46ddf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    16  com.apple.AppKit                        0x00007fff8e4651a3 -[NSApplication run] + 517
    17  com.apple.WebCore                       0x00007fff8cb684ff WebCore::RunLoop::run() + 63
    18  com.apple.WebKit2                       0x00007fff93bdf462 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
    19  com.apple.WebKit2                       0x00007fff93ba5bfd WebKitMain + 285
    20  com.apple.WebProcess                    0x0000000100460e7b 0x100460000 + 3707
    21  libdyld.dylib                           0x00007fff8ac1f7e1 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8f1e7d16 kevent + 10
    1   libdispatch.dylib                       0x00007fff8fa25dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib                       0x00007fff8fa259ee _dispatch_mgr_thread + 54
    Thread 2:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib                  0x00007fff8f1e70fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff88bdffe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore                0x00007fff91aebb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore                0x00007fff91d0ebfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
    4   com.apple.JavaScriptCore                0x00007fff91d2425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 3:: JavaScriptCore::Marking
    0   com.apple.JavaScriptCore                0x00007fff91c13aae JSC::FunctionExecutable::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 142
    1   com.apple.JavaScriptCore                0x00007fff91c72158 JSC::SlotVisitor::drain() + 312
    2   com.apple.JavaScriptCore                0x00007fff91c71a26 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 294
    3   com.apple.JavaScriptCore                0x00007fff91c718b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore                0x00007fff91d2425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 4:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff8f1e5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8f1e4c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8def4233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8def9916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8def90e2 CFRunLoopRunSpecific + 290
    5   com.apple.Foundation                    0x00007fff94917546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
    6   com.apple.Foundation                    0x00007fff94975562 __NSThread__main__ + 1345
    7   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 5:: WebCore: Scrolling
    0   libsystem_kernel.dylib                  0x00007fff8f1e5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8f1e4c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8def4233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8def9916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8def90e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreFoundation                0x00007fff8df07dd1 CFRunLoopRun + 97
    6   com.apple.WebCore                       0x00007fff8cb7d5e1 WebCore::ScrollingThread::initializeRunLoop() + 273
    7   com.apple.JavaScriptCore                0x00007fff91d2425f ***::wtfThreadEntryPoint(void*) + 15
    8   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 6:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x00007fff8f1e7322 __select + 10
    1   com.apple.CoreFoundation                0x00007fff8df38f46 __CFSocketManager + 1302
    2   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    3   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 7:: WebCore: LocalStorage
    0   libsystem_kernel.dylib                  0x00007fff8f1e70fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff88bdffe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore                0x00007fff91aebb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
    3   com.apple.WebCore                       0x00007fff8cba2d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
    4   com.apple.WebCore                       0x00007fff8c0f312a WebCore::StorageThread::threadEntryPoint() + 154
    5   com.apple.JavaScriptCore                0x00007fff91d2425f ***::wtfThreadEntryPoint(void*) + 15
    6   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    7   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 8:: WebCore: LocalStorage
    0   libsystem_kernel.dylib                  0x00007fff8f1e70fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff88bdffe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore                0x00007fff91aebb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
    3   com.apple.WebCore                       0x00007fff8cba2d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
    4   com.apple.WebCore                       0x00007fff8c0f312a WebCore::StorageThread::threadEntryPoint() + 154
    5   com.apple.JavaScriptCore                0x00007fff91d2425f ***::wtfThreadEntryPoint(void*) + 15
    6   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    7   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 9:: QTKit: listenOnDelegatePort
    0   libsystem_kernel.dylib                  0x00007fff8f1e5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8f1e4c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8def4233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8def9916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8def90e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreFoundation                0x00007fff8df07dd1 CFRunLoopRun + 97
    6   com.apple.QTKit                         0x00007fff90b6e2d6 listenOnDelegatePort + 403
    7   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 10:: QTKit: listenOnNotificationPort
    0   libsystem_kernel.dylib                  0x00007fff8f1e5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8f1e4c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8def4233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8def9916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8def90e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreFoundation                0x00007fff8df07dd1 CFRunLoopRun + 97
    6   com.apple.QTKit                         0x00007fff90b6e771 listenOnNotificationPort + 371
    7   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 11:: com.apple.coremedia.networkbuffering
    0   libsystem_kernel.dylib                  0x00007fff8f1e5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8f1e4c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8def4233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8def9916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8def90e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreFoundation                0x00007fff8df07dd1 CFRunLoopRun + 97
    6   com.apple.CoreMedia                     0x00007fff883f9830 FigThreadGlobalNetworkBufferingRunloop + 21
    7   com.apple.CoreMedia                     0x00007fff883fb379 figThreadMain + 382
    8   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 12:: com.apple.coremedia.asyncio
    0   libsystem_kernel.dylib                  0x00007fff8f1e70fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff88bdffe9 _pthread_cond_wait + 869
    2   com.apple.CoreMedia                     0x00007fff883faea8 FigSemaphoreWaitRelative + 273
    3   com.apple.MediaToolbox                  0x00007fff8fdd46a1 0x7fff8fdba000 + 108193
    4   com.apple.CoreMedia                     0x00007fff883fb379 figThreadMain + 382
    5   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 13:: com.apple.coremedia.player.async
    0   libsystem_kernel.dylib                  0x00007fff8f1e70fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff88bdffe9 _pthread_cond_wait + 869
    2   com.apple.CoreMedia                     0x00007fff883faea8 FigSemaphoreWaitRelative + 273
    3   com.apple.MediaToolbox                  0x00007fff8fe13caf 0x7fff8fdba000 + 367791
    4   com.apple.CoreMedia                     0x00007fff883fb379 figThreadMain + 382
    5   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 14:: AQClient
    0   libsystem_kernel.dylib                  0x00007fff8f1e5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8f1e4c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8def4233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8def9916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8def90e2 CFRunLoopRunSpecific + 290
    5   com.apple.audio.toolbox.AudioToolbox          0x00007fff8b11670e GenericRunLoopThread::Entry(void*) + 204
    6   com.apple.audio.toolbox.AudioToolbox          0x00007fff8b1165c5 CAPThread::Entry(CAPThread*) + 175
    7   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 15:: com.apple.coremedia.audioqueue.source
    0   libsystem_kernel.dylib                  0x00007fff8f1e70fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff88bdffe9 _pthread_cond_wait + 869
    2   com.apple.CoreMedia                     0x00007fff883faea8 FigSemaphoreWaitRelative + 273
    3   com.apple.MediaToolbox                  0x00007fff8fdebbda 0x7fff8fdba000 + 203738
    4   com.apple.CoreMedia                     0x00007fff883fb379 figThreadMain + 382
    5   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 16:: com.apple.coremedia.audiomentor
    0   libsystem_kernel.dylib                  0x00007fff8f1e70fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff88bdffe9 _pthread_cond_wait + 869
    2   com.apple.CoreMedia                     0x00007fff883faea8 FigSemaphoreWaitRelative + 273
    3   com.apple.MediaToolbox                  0x00007fff8fe34f97 0x7fff8fdba000 + 503703
    4   com.apple.CoreMedia                     0x00007fff883fb379 figThreadMain + 382
    5   libsystem_c.dylib                       0x00007fff88bdb7a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff88bc81e1 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib                  0x00007fff8f1e76d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff88bddf4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff88bddd13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff88bc81d1 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0xffff000000000002  rbx: 0x0000000162f5bde0  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000001  rsi: 0x0000000000000000  rbp: 0x00007fff5f79d4a0  rsp: 0x00007fff5f79d440
       r8: 0x000000000000006c   r9: 0x000000015b3a6400  r10: 0x000000014adf4600  r11: 0x000000016417bda8
      r12: 0x000000010054ce28  r13: 0x000000010054ce28  r14: 0x0000000000000001  r15: 0x000000000000004a
      rip: 0x00007fff91c72600  rfl: 0x0000000000010246  cr2: 0x0000000000000038
    Logical CPU: 0
    Binary Images:
           0x100460000 -        0x100460fff  com.apple.WebProcess (8536 - 8536.30.1) <F967F09F-969C-3788-9376-7B4067F402B4> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
           0x100465000 -        0x100465fff  WebProcessShim.dylib (7536.30.1) <15AC7990-1B63-3AD9-905F-7331C901A578> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
           0x141bb4000 -        0x141bcafff  com.apple.WebInspector (8536 - 8536.30) <7DD903D1-505E-34D3-835A-15BE44CC49B6> /System/Library/PrivateFrameworks/WebInspector.framework/Versions/A/WebInspecto r
           0x143e82000 -        0x143e8ffff  libGPUSupport.dylib (8.9.2) <0D32763C-7F3D-3FDB-9EDB-760BB7AFFA04> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
           0x143e96000 -        0x143ec1fff  GLRendererFloat (8.9.2) <18D6F0AD-C5F1-3E8F-89C2-89426A3D6FE4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x143eca000 -        0x143ed3fe7  libcldcpuengine.dylib (2.2.16) <B6E3B14B-1EAC-3FDD-8AED-87231A033BED> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
           0x144368000 -        0x144369ff7  ATSHI.dylib (341.1) <6860AB9D-27E6-3516-91BF-05E4B9E8A8F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
           0x144639000 -        0x14464fff7  com.apple.webcontentfilter.framework (3.1 - 5) <B9C18026-4D06-3C13-8842-15C190E214E5> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
           0x144f10000 -        0x1450cefff  GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x145105000 -        0x145275fff  libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x1452ad000 -        0x145565fff  com.apple.ATIRadeonX2000GLDriver (8.12.47 - 8.1.2) <2763421F-F64B-39FD-8DD2-60DDDEB246F3> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRade onX2000GLDriver
           0x14b916000 -        0x14b91bfff  com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <586F677E-D0F8-33B2-B6ED-41ED81C9EED9> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x14e253000 -        0x14e270ff7  com.apogee.DuetUSBPlugIn (1.15.21 - 1.15.21) <126A74F2-C55A-37A2-8594-8F279F077E90> /System/Library/Extensions/DuetUSBPlugIn.bundle/Contents/MacOS/DuetUSBPlugIn
           0x15289d000 -        0x1529f2ff7  com.apple.audio.units.Components (1.9 - 1.9) <8384AE1A-7C79-3F03-81E0-9A15E09094D2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
           0x159abc000 -        0x159ccbff7  com.apple.audio.codecs.Components (3.1 - 3.1) <352F4973-BDA4-3D62-A4A6-080B9AFB291F> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
        0x7fff60060000 -     0x7fff6009493f  dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
        0x7fff882e0000 -     0x7fff88309fff  libsandbox.1.dylib (220.3) <2C26165F-C3D5-3458-8D3E-EE748A3DA19A> /usr/lib/libsandbox.1.dylib
        0x7fff88317000 -     0x7fff88319fff  libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
        0x7fff8831a000 -     0x7fff8831bfff  libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
        0x7fff8831d000 -     0x7fff8837cfff  com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff883db000 -     0x7fff88426fff  com.apple.CoreMedia (1.0 - 926.104) <31EAF297-9C42-3D6F-A8A1-CDAB94A26113> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
        0x7fff88427000 -     0x7fff8842efff  com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff8842f000 -     0x7fff88433ff7  com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff88434000 -     0x7fff88490fff  com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff88491000 -     0x7fff88497fff  com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff8849a000 -     0x7fff884c6fff  com.apple.framework.Apple80211 (8.4 - 840.22.1) <7CFDDBBB-87DF-3CB5-AB69-A77D73F26239> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff885d5000 -     0x7fff885d6fff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
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        0x7fff8e2a5000 -     0x7fff8e2a8ff7  com.apple.LoginUICore (2.1 - 2.1) <98A808A9-F27D-37A9-84D6-77B61C444F97> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
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        0x7fff8e317000 -     0x7fff8e318ff7  libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
        0x7fff8e319000 -     0x7fff8ef46fff  com.apple.AppKit (6.8 - 1187.39) <199962F0-B06B-3666-8FD5-5C90374BA16A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8ef47000 -     0x7fff8ef49ff7  libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
        0x7fff8ef91000 -     0x7fff8f117fff  libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff8f118000 -     0x7fff8f123fff  com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
        0x7fff8f124000 -     0x7fff8f17dff7  com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <84F003C2-5758-3D0A-8644-F3A0BA4F22FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff8f17e000 -     0x7fff8f1a0ff7  com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff8f1d3000 -     0x7fff8f1d4fff  libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
        0x7fff8f1d5000 -     0x7fff8f1f0ff7  libsystem_kernel.dylib (2050.24.15) <A9F97289-7985-31D6-AF89-151830684461> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8f1f1000 -     0x7fff8f231ff7  com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff8f232000 -     0x7fff8f239fff  com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
        0x7fff8f23a000 -     0x7fff8f291ff7  com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
        0x7fff8f2fe000 -     0x7fff8f31dff7  libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
        0x7fff8f31f000 -     0x7fff8f4bafef  com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff8f4d0000 -     0x7fff8f4d4fff  libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
        0x7fff8f535000 -     0x7fff8f53bfff  libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
        0x7fff8f543000 -     0x7fff8f545fff  com.apple.OAuth (18.1 - 18.1) <0DC79455-CF81-3873-87BD-6BD14D89A6F5> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
        0x7fff8f546000 -     0x7fff8f597ff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff8f598000 -     0x7fff8f598fff  com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff8f5de000 -     0x7fff8f67cff7  com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff8f68c000 -     0x7fff8f8c1ff7  com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff8f8c2000 -     0x7fff8f8f9ff7  libssl.0.9.8.dylib (47.1) <B7C438BB-79FF-37B3-B8FB-253E5135CBB4> /usr/lib/libssl.0.9.8.dylib
        0x7fff8f8fa000 -     0x7fff8fa13fff  com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
        0x7fff8fa14000 -     0x7fff8fa14fff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff8fa15000 -     0x7fff8fa20ff7  com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
        0x7fff8fa21000 -     0x7fff8fa36ff7  libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
        0x7fff8fa5a000 -     0x7fff8fa66fff  libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
        0x7fff8fa67000 -     0x7fff8fa72ff7  com.apple.DisplayServicesFW (2.7.2 - 357) <8AE56B58-A521-3F29-AAE2-10ADADBD30EA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
        0x7fff8fa73000 -     0x7fff8fa75ff7  com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff8fa76000 -     0x7fff8fac5fff  com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
        0x7fff8fac6000 -     0x7fff8fb60fff  libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff8fb61000 -     0x7fff8fbb8ff7  com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff8fc72000 -     0x7fff8fce0ff7  com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff8fce1000 -     0x7fff8fd2cfff  com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
        0x7fff8fdba000 -     0x7fff90071ff7  com.apple.MediaToolbox (1.0 - 926.104) <916B1ACC-2623-39FB-9B5A-1B0162F8C468> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
        0x7fff9007b000 -     0x7fff9009cfff  com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
        0x7fff9009d000 -     0x7fff901fbfef  com.apple.MediaControlSender (1.7 - 170.20) <853BE89D-49B0-3922-9ED5-DDBDE9A97356> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
        0x7fff901fc000 -     0x7fff901fdff7  libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff901fe000 -     0x7fff90225ff7  com.apple.PerformanceAnalysis (1.16 - 16) <E8DA9FDB-3A58-3934-A7C9-2728B683D741> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
        0x7fff90226000 -     0x7fff90260ff7  com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
        0x7fff90261000 -     0x7fff9026bfff  com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff9026c000 -     0x7fff90689fff  FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
        0x7fff90900000 -     0x7fff9090dff7  com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff9090e000 -     0x7fff9090effd  com.apple.audio.units.AudioUnit (1.9 - 1.9) <EC55FB59-2443-3F08-9142-7BCC93C76E4E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff9090f000 -     0x7fff90916fff  libGFXShared.dylib (8.9.2) <398F8D57-EC82-3E13-AC8E-470BE19237D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff90940000 -     0x7fff90a1afff  com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
        0x7fff90a1b000 -     0x7fff90a1ffff  libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
        0x7fff90a20000 -     0x7fff90a20fff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
        0x7fff90a21000 -     0x7fff90a32ff7  libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
        0x7fff90a33000 -     0x7fff90a3ffff  com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff90ae9000 -     0x7fff90b45ff7  com.apple.Symbolication (1.3 - 93) <C0FEE99C-6AD9-35D7-9B41-574F25F843B9> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
        0x7fff90b46000 -     0x7fff90b59ff7  libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
        0x7fff90b5a000 -     0x7fff90ccbff7  com.apple.QTKit (7.7.1 - 2599.31) <E088A52C-914C-3BD7-AD50-CD40CA5D1308> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
        0x7fff90ccc000 -     0x7fff90d2fff7  com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <9ACD3AED-6C04-3BBB-AB2A-FC253B16D093> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff90d30000 -     0x7fff90d86fff  com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff90d87000 -     0x7fff90d99ff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
        0x7fff90d9a000 -     0x7fff90d9afff  com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
        0x7fff90d9b000 -     0x7fff90dc9ff7  libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
        0x7fff90dca000 -     0x7fff91206fef  com.apple.VideoToolbox (1.0 - 926.104) <9231E12F-3D46-3F3D-B24F-6E16127E5909> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
        0x7fff91207000 -     0x7fff9120fff7  libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff91210000 -     0x7fff91607fff  libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff9160e000 -     0x7fff91625fff  libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff91626000 -     0x7fff91629fff  libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
        0x7fff9162a000 -     0x7fff9182afff  libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
        0x7fff9182b000 -     0x7fff91adafff  com.apple.imageKit (2.2 - 673) <5F0504DA-7CE9-3D97-B2B5-3C5839AEBF1F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
        0x7fff91ae5000 -     0x7fff91d80ff7  com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff91e73000 -     0x7fff91e80fff  libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
        0x7fff91e81000 -     0x7fff91f8cfff  libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff91fde000 -     0x7fff9296e4af  com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff9296f000 -     0x7fff9297dff7  libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
        0x7fff9297e000 -     0x7fff929dafff  com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
        0x7fff929db000 -     0x7fff92a0cff7  com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff92a0f000 -     0x7fff92a2eff7  com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
        0x7fff92a2f000 -     0x7fff92a31fff  com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff92a48000 -     0x7fff92a6dff7  libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
        0x7fff92a6e000 -     0x7fff92b14ff7  com.apple.CoreServices.OSServices (557.6 - 557.6) <FFDDD2D8-690D-388F-A48F-4750A792D2CD> /System/Library/Frameworks/CoreServices.framework/V

    This crash is caused by a hardware fault, in every case I've seen.
    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
    The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.

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