Pop account

Can not receive mail using the mail program. Getting the message
"the mail server denied access to the account POP Account because an administrator or other mail client was using it when Mail tried to log in. Try again later. The server returned the error. Mailbox is locked. Getting the same message on the Laptop and Imac.
Mail was working before. Don't know what happened.
Desperate to get this working again. Can anyone help?

The email provider is only allowing one device to connect at a time, they will have to sort this out.
If she owns the email address's domain name, she can switch providers. Otherwise, no. If this is a serious problem, and switching email providers is not an option, she could have email forwarded to another address handled by a better provider. Email forwarding can usually be set up by the provider, but if that isn't an option, some mail services like Gmail offer periodic importing of mail from other accounts.

Similar Messages

  • Cannot send email from pop account when in 3G, will send in WIFI

    I cannot send email from pop account when in 3G, will send in WIFI.
    I thought it was the SMTP server first.. but when i config my WIFI, suddenly the emails that i tried to send, left my outbox and sent.
    Any idea's

    The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
    SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

  • How can I make my email POP account delete emails?

    I use a POP email account. Every time I refresh my email, it brings back all the emails I just deleted.  very frustrating
    I set the Advanced settings to Remove...After one day, UseSSL...OFF, Delete from server...When removed from Inbox, Server Port...110,S/MIME...OFF.
    Why there is no Remove...Immediately is beyond me.
    When I delete emails I want to delete them totally.  Email is one of the main reasons I got an iPad.  Constantly downloading the same emails you deleted extremely limits the usefulness of the iPad2.
    Is there a fix?
    Why doesn't the iPad provide the same functionality for POP accounts as it does for IMAP accounts?

    When I am in mail, I now click back through the navigation boxes on the top left of the screen.  If I am in an email there is a block at the top left of the screen titled "All Inboxes" (43).  The number changes.  click "All Inboxes"  The email list for "All Inboxes" slides in from the left.  Click the navigation arrow titled "Mailboxes" on the top left of the email list.  The "Mailboxes" list slides in to replace "All Inboxes".  The list shows "Inboxes" and "Accounts".  I click the account where I want to delete messages.  I click the "Trash" basket.  The "Trash" bin slides onto the screen.  I click the "Edit" block in the upper right corner.  I select the red "Delete All" in the lower left.  This is a little bit of work.  It currently prevents the emails from constantly coming back to my inboxes.
    My ISP mail provider also appeared to update their system.  I checked their website for directions on using an iPad.  Their suggestions helped.

  • "Sender Name is Invalid" (can't send email from POP account) iPhone 2.1

    I updated from V2.0.2 to V2.1 today. I also swapped out my original iPhone EDGE for a new iPhone EDGE due to unrelated problems with the speaker.
    Upon testing things after restoring from backup to the new phone I discovered that I could no longer SEND email from my POP account. I could receive email just fine on that account. Sending and receiving email on my MobilMe account also worked, as did sending and receiving email via the POP account while on the Mac computer I use to sync with this iPhone.
    After digging into this with AppleCare we discovered that somehow the Port Address for the Outgoing Mail Server for that POP account had been changed from 25 to 587 on the iPhone.
    Changing it back to 25 fixed my problem.
    We don't know whether the problem was due to the 2.1 upgrade or due to something in the restore process after swapping the phones.
    If you get the error message "Sender Name is Invalid" while trying to send email from a POP account on your iPhone, go to Settings > Mail, Contacts, Calendars and select the line for your POP account.
    Now scroll down to the Outgoing Mail Server entry which should show "SMTP" and the name of the outgoing mail server for that POP account. Select that line. This will display a list of servers with your POP account server showing at the top as the Primary Server. Select that line.
    In the panel that displays, check the Server Port. If it is something odd like 587, that may be your problem. Select the line and you can edit it to something more normal like 25. Touch the "SMTP" button at the top left of the number entry screen to accept that new value.
    We discovered that after correcting that value on the iPhone it STAYS corrected even after doing a new Sync with iTunes, or after MobileMe syncs.
    --Bob

    Sorry you had problems Bob.
    Depending on the mail service you are using, Port 25 or Port 587 are usually acceptable for outgoing
    SMTP mail. Many cafes will block the customary port 25 to prevent spammers from using their
    wireless access.
    There is a superb tutorial posted here:
    http://www.webmail.us/docs/support/Macintosh-OSX-Mail.pdf
    Also be sure for each mail account to turn ON the secondary AT&T server shown at the bottom
    of the SMTP server list for each account -- it will make your transition from wireless to Edge
    to 3G networks much more reliable.
    Thanks for sharing what you've learned. Hope this helps.

  • Cannot send mail from my POP account

    I have a IPod Touch with the latest software installed (I believe that is 3.1.3).
    I have 2 email accounts which I use, a MobileMe account which I am not having any problems with, but my POP account is having problems sending emails. I can receive emails just fine but when I send an email from my POP account I get the error "cannot send email - sender address was invalid". I have deleted the account and set it up as "Other" with all the same settings that are on my Mac but It still does not work. By the way the outgoing server is smtp.west.cox.net if that makes any difference.
    Any help would be appreciated.

    Thank you, Baforer. Between your solution and another person having the same problem, I was able to solve mine, an error message saying "Sender address is invalid" when I know my email address WAS correct.
    For anyone else with this problem, I'm using comcast.net in the Northern Virginia area, I went into "Preferences" under the Mail menu (on my Mac), and clicked on "Accounts", Outgoing Mail (bottom of the page), hit button called "Server Settings" and see what port is displayed. In my case, like Baforer, it was 25. So exit out of Mail on your computer and go into Settings on your iPod Touch, Mail etc and go deep to Outgoing mail server, my case "smtp.comcast.net", enter, in next window, all the way at the bottom it says "Server Port"; click on that, a keypad will come up, erase whatever is displayed and enter 25 (or whatever was on your mail acct on your computer - previous step above) and you're finished. You'll here the familiar "whoosh" as those emails in your Outbox get sent on their way.

  • Having problem to send email with POP account ...

    Hi,
    I didn't have that problem before upgrading to my new 3GS iPHone. I have 3 email accounts on my iPhone: POP (videotron.ca), GMail and MobileMe. They all work fine except my POP account.
    From the POP account I can receive my email but I cannot send any. Funny enough, my emails are sent when the account is desactivated from my «Mail, contacts and Calendar» preferences on my iPhone.
    Can somebody help me ? Regards.
    Robert

    Hi Robert,
    I upgraded with the Iphone 3Gs a week ago and got the same problem with Videotron. The problem is with videotron as usual. If you want to be able to send email from your Iphone just go to Gmail, open an account FREE with them and then use this account to send Email...Work perfectly OK with me. Then of course you will have to phone videotron to make sure your account is fully available when you go on there Web site open the read email and be able to read your email if not solve the problem with them by phone. unless you will be able to send email easily with gmail and mather of fact it is free.
    Hope this will help from Quebec to Quebec!!!

  • Unable to send Mail from POP account

    I have an Iphone 4 and have upgraded the IOS from 5-1 to 6.1.3. Since then I have been receiving all my mails but i have been unable to send mails from my POP account. the notification "Cannot Send Mail. A copy has been placed in your Outbox. The receipient, "xxyyzz @ gmail . com " was rejected by the server" displayed. Please Help. the same thing happens when I configure my POP account on my Son's Iphone4, and there is no problem in receiving and sending mails from my Outlook. Please Help!!!!!
    Can i revert back to IOS5.1.1?????

    Contact your email provider and get the correct settings to use for the outgoing mail server (SMTP) on a mobile device. If it's email provided by your ISP, they have likely blocked email from outside their network from relaying to prevent spam.

  • Cannot receive email from pop account on first generation iPad

    I have an independent email/internet service so selected other for my email.  I followed the instructions from the internet service provide via telephone to set up the pop account.  The representatvie indicated that the settings were correct but I get a message indicating a problem the pop a account connection.  The internet is otherwise working fine and I can get email on my iphone and computers.  IOs is up to date according to software update.  Can't quite cut the mustard on this problem.  Any help would be appreciated.  Thanks in advance.

    go to their site and do a search for the settings
    telephone instructions can often end up in
    smtp.mailserver.com
    pop3.mailservice.com
    turing into
    smtb.mailserver.com
    pop3mailserver.com

  • Cannot send email in mail app. using POP account with Wi-Fi

    I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?

    It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
    In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
    Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
    Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
    The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
    .Mac: Server timeout alert message when sending email

  • Cannot send attachments in Mail using .mac account, pop account is fine!

    Within my Mail.app, I have 2 accounts: one is a .mac account, the other a pop account.
    When I send attachments (jpg always and sometimes pdf) with the .mac account, they do not get encoded properly and my recipients cannot view them -- or they can view, say, 10% of the photo.
    When I send the same attachments with the pop account, and within the same Mail.app, I do NOT have this problem.
    Furthermore, if I send the attachment from my .mac webmail, I do NOT have the problem.
    Does Mail.app have a problem with attachments sent via IMAP accounts?
    I have tried Repairing Permissions, deleting the outbox.mbx (and emptying the trash).
    Does anyone have any other suggestions? This is driving me crazy.
    I am running Mail 2.0.5 on Tiger 10.4.3
    Thanks a lot in advance, Neil
    Long live the sunflower iMac, iBook G4   Mac OS X (10.4)  

    Hello Neil.
    Does Mail.app have a problem with attachments sent via IMAP accounts?
    None that I'm aware of.
    The Mail.app uses MIME 1.0 for message/attachment encoding (which is the internet standard) for all email accounts.
    Is your POP account and the SMTP server used for the account provided by your ISP used for connecting to the internet?
    If so, try selecting/using your ISP's SMTP server (the same SMTP server used to send mail via your ISP's POP account) to send mail via your .Mac account as a test.

  • How to Send Email on iPad 3G if you have a 3rd Party POP Account

    After a nice chat with the helpful support guys at O2, it may be worth me telling everyone here who has:
    1. an iPad with Wifi and 3G
    2. a POP email account with another home broadband provider (as I do)
    This is a long post, but it's all worthwhile stuff. As they say in the US, 'your mileage may vary' so I'm not guaranteeing this solution will work for you, but it was the only way I can get my iPad Wifi+3G to successfully send emails when at home and out and about. It ain't pretty, so let's hope it gets cleared up in OS 4 grin
    Before you begin, ensure that:
    1. Wifi is turned off
    2. You are in range of your 3G service.
    3. You have already set up your iPad to work at home using your Wifi router with your broadband provider's POP and SMTP servers.
    What you must do. (Have iPad in landscape format to follow along)
    1. Tap the 'Settings' App on the Home screen
    2. Tap on 'Email Contacts and Calendars' option (on the left)
    3. In the panel on the right, tap on your POP email account, under 'Accounts'
    4. When the Account pane pops up, scroll down to 'Outgoing Mail Server'
    5. Tap on the server
    6. Tap 'Add Server...' under 'Other SMTP Servers' to add your carrier's SMTP server
    7. When the input pane appears type the carrier's smtp server, which may look like smtp.o2.co.uk or smtp.three.co.uk or whatever...
    8. tap 'Save'
    9. You will have to wait while iPad tries to use SSL. Eventually iPad will ask you to connect to the server without SSL.
    10. Tap 'yes' to try without SSL
    11. When iPad gets back to you, tap on the carrier's server in the 'Other SMTP Servers' list. (iPad goes back to the previous screen when the server is verified)
    12. A new panel will appear, showing the server settings. Leave these alone, except for turning the server to 'on'
    13. Tap 'Done' (top right corner)
    14. Now turn your isp's outgoing server off (tap on your primary server and tap on the 'off' on the switch on the settings panel for the server)
    15. Tap 'Done' at the top right and work your way back to the main settings screen
    16. Now you can test your email
    17. Turn iPad off. Not just 'off' but 'OFF'. Hold sleep/wake for a few seconds and slide the switch when asked to turn iPad OFF
    18. Turn iPad back on again (sorry but this OFF/on is essential)
    19. Tap on the Mail app
    20. Compose a test email
    21. Tap 'send'
    Hopefully, after a few seconds of the little whirly thing rotating next to the 3G symbol, you'll hear a 'whoosh' and your email was sent.
    What you must remember to do, when switching between Wifi and 3G:
    In order for Wifi email and 3G email to live in harmony with iPad, iPad needs to be switched off between using one service or the other, and you will need to ensure that only the correct SMTP server is switched on.
    This is not pretty.
    Unfortunately, the hopeful statement on the settings screen that indicates that iPad can use several SMTP servers, one after the other, does not work when you switch from Wifi to 3G and back. It seems that iPad Mail app suffers from hyperthymesia and gets confused very easily and has to have its hand held.
    This is the only way I have managed to send emails from my POP account over Wifi and 3G on O2. Receiving email is fine with no need to turn iPad off and on.
    Don't worry if you forget, and then get an odd message about 'rejected recipients'. Just switch from one SMTP server to the other and turn iPad OFF and on, then reopen the Mail app and the email should send fine.
    Mark

    Most, if not all internet service providers block the use of SMTP servers that are outside of their network or not provided by the ISP being used for your internet connection at the time unless the SMTP server is authenticated. This restriction is part of an overall effort to prevent spam emanating from the ISP's domain and when connected to a cellular internet network for internet access is no exception.
    This has been in place and an issue for a long time - well before the iPhone, iPod Touch, and iPad were introduced that firmware update 4.0 can't do anything about.
    I access two email accounts and both have an authenticated SMTP server. I've never had any problems sending with either account regardless the ISP being used for my internet connection with various wi-fi networks and when connected to AT&T's cellular network.
    Most ISPs don't provide an authenticated SMTP server, but a number of other email account providers do. Apple does with a MobileMe account, and so does Google with a Gmail account to name only two.

  • Is there an email account that will allow me to use a different from address with a POP account

    Need to be able to delete emails (I have an Optonline address) from iphone and ipad during the day, while retaining them on Mac Book Pro to view and file into folders in the evening. 
    Seemed like I could have my optonline emails forwarded to a Gmail account and just set up the Mac's mail to use my optonline account, while the iPad and iPhone used my Gmail account.  That worked, except for one issue - when I sent mail from the iPad or iPhone it would use my Gmail address and then people who used "reply" would have their replies sent back to my Gmail account.  I wanted to continue to use my optonline address since I have had this address for many, many years.  I saw that Gmail allows you to "send using a different from address", however because optonline is a POP account, they do not support the settings in Gmail and therefore I cannot get my optonline address to be verified by Gmail, meaning my emails continued to be sent from my Gmail address on my iPhone.
    I even tried setting up the Gmail account manually (using "Other" in the ipone settings) and putting in a comma with my optonline address in the address field, but still no success.
    Next, thought I'd try Yahoo mail - same thing - only sends mail with my Yahoo account.
    Then looked into iCloud since I use that for syncing Contacts and Calendars on all 3 devices - same thing - I can only send email using the @me.com address.
    Does anyone know of any other mail account that will work with my POP Optonline email address?  After 10+ years with this email address, having to announce to my world that I am changing my address (either to Gmail, Yahoo, or the iCloud's @me.com address) is something I really don't want to do.
    However, leaving just my optonline account on all 3 devices means I am constantly deleting the same emails on 3 devices everyday, which is also just not an effective use of my time.
    Please help!

    Here's one possibility:
    http://www.ideaflight.com
    The only way to keep students in the presentation, though, would be to lock the iPads to that app via the Guided Access mode:
    http://support.apple.com/kb/HT5509
    Whether you can do this remotely through one of the various mobile device management (MDM) soutions I don't know.
    Regards.

  • How do I get my Gmail account to behave like a POP account???

    Ok, I've been using gmail as a POP account on my Mac for a while. Just got my first iPhone (3Gs). I synced it and set it up and everything was hunky dory. Then I decided to try out IMAP so I made a new IMAP account for my Gmail and disabled the POP account in Mail and removed it from the iPhone. After trying that out I realised I prefer to use POP. So I deleted the IMAP account from both Mac and iPhone... But when syncing my old POP account it behaves like an IMAP account on the iPhone... It doesn't have the same settings as my other non-gmail POP accounts... and loads all the folders from gmail... I have disabled IMAP in my Gmail account too... Still the iPhone seems to refuse to add a gmail account as anything but IMAP? I've even restored my iPhone to no avail...
    Now if I delete a mail on the phone it never gets to my computer and I wanna be able to delete stuff from the phone without affecting the computer... gah!
    Any suggestions?
    < Edited by Host for language >

    I gave in and am now using IMAP but I still find the behaviour a bit wierd...

  • I have 2 POP accounts and 2 IMAP accounts in Mail.....

    I have 2 POP accounts and 2 IMAP accounts in Mail 6.2 (1499), how do I ensure they all leave messages on the server?
    I was trying to check with my ISP why they were not sending me notice of my monthly bill. They said they were, and gave me the dates of when the missing ones were sent. They went to check my inbox so that they could re-send the offending messages and said there were no messages there! Hence my question, How do I make sure that messages are left on the server? I have looked in Mail/Preferences, and certainly in the POP accounts the Remove copy from Server is unchecked, on the IMAP accounts, there doesn't appear to be a means of leaving on the server, which, in essence, shouldn't worry me because they are different ISP addresses, (1 = icloud and the other is BT.) and only the one address of the POP account is the one the ISP is sending messages to me.
    Can anyone point me in the right direction?
    Thanks
    altv

    Csound1
    I have, indeed, checked with my ISP and they do accept imap accounts. So I followed religiously their instructions, published in their setting e mail information for Mountain Lion website. The instructions were quite simple, and choosing imap was as easy as setting POP mail. however, the net result was that I could never connect with the servers to do anything with the mail. I know they are set up correctly, but when it tried to send mail, after a while an error message came up saying that it couldn't connect and gave me the option of dealing with a "connection doctor" or some such system. This I clicked on and noted that there were an awful lot of servers that it was trying to connect to some of which had been removed when I removed the setup addresses. The ones I wanted were, in fact, showing as connected!! It was obviously checking on anything that had been used in setting a server name from way back when and suffering with a severe bout of indigestion!
    I think what really needs to happen is to get iMAC/Mountain Lion to regurgitate all that rubbish which is no longer a requirement, since I am only using three addresses, one from icloud and two from my ISP. I do not need the clogging up from redundant server names, but it seems that the MAC hangs on to everything just in case I may want to go back to them rather than set them from afresh!! I am not feeling too confident in trying to set the address that originally showed the problem, my BT one, and since this morning, it is almost working 100%, I'll leave well alone and see if it settles down. (One step forward and nineteen backwards!!)
    Cheers
    altv

  • I have a POP account but need IMAP

    Hello,
    My ISP only offers POP accounts. Because I have a tower and a laptop I really want the emails to be in sync. After researching I realize I need IMAP and .Mac.
    I dont think I can switch from my ISP yet. Our website it quite big and we still have 2 years paid up with them.
    Any suggestions? Would some sort of fowarding work or would it be slower? Also I really need to keep my email address(es) the same.
    Thanks a lot for any advice.

    Why not forward the messages to a web mail account like Yahoo or GMail?

  • Mail hang with multiple pop accounts and invalid new mail counter

    All
    More than a year ago, I migrated all email accounts from Outlook to Apple Mail using O2M application. I have 2 pop accounts and gmail account. Everything worked fine for a few month but then Mail started to hang during message receiving. It did so very often (4/5 times). When it does, nothing will revive it except a "force quit".
    I tried to fetch email from each account individually, that worked well every time. After I was sure that it has to do with getting new mail simultaneously, I tried everything to fix it. I tried to reconstruct all the mail boxes, I tried using only 2 boxes with all combinations (1 pop 1 gmail, 2 pop, etc) but nothing worked.
    I even tried to export all my mail boxes, then delete everything from Mail then reimport them with no luck.
    In addition, a couple of months later, my "Inbox" new mail counter started to sometimes displaying the wrong new mail count. It displays 2-4 new messages while there is none. In order to be sure, I created a smart mail box to have only new mail and it had none. By simply switching to any other folder then returning back to Inbox solves the problem.
    Can any one help?

    Make absolutely sure that your email addresses and configuration are correct. In nearly every case I've encountered, this is the problem.
    If you've confirmed this, make sure you're configured properly on your webmail account, if you have one. Webmail is something like ATT, the source of your internet.
    If you're still flummoxed, play hardball. Make sure you have all your current account info and passwords, and delete them in Mail/Preferences/Accounts. Then, reenter them one by one until they're perfect. This makes sure your settings are consistent and correct.

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