POP email account on Q10

I cannot add a second email account which is a POP all the information is correct according to my provide but it keep telling me that the account is not available

Hi mcklee,
After testing this on my own device, I've managed to get the same errors with my Telus POP account. I was finally able to get it set up using the server settings located in the following link, but outgoing emails would not send, even when I was connected to my Telus home internet.
http://telus.com/content/help/internet/email/article.jsp?categoryId=windows-8&subcategoryId=howto&ar...
So it would appear that this is indeed an issue with the BlackBerry 10.1 OS. I will see if I can get additional assistance for this.
In the meantime, I did try setting up my account via IMAP as well, and I was unable to replicate the issue where the messages are getting marked as unread as soon as they come in. My suggestion for that is to delete the account from the device, restart your Q10, then try to add the account back again.
And here is one final suggestion, which is partially the route I took with my own Telus email account. Create a new Hotmail or Outlook.com account, then set up send/receive privileges to your Telus email account. This will allow you access to your Telus email account and will show messages as coming from your Telus email address, but in reality, everything will go through the Outlook.com servers. Once you have your new Hotmail/Outlook.com email account set up, go to More Mail Settings (under the gear icon menu), then Your Email Accounts and Add a Send and Receive Email account. Once you have this all set up, set that as your Default "From" Address and that is the email address people will see when you send emails from your phone. You can then set it up on all of your devices using your new Hotmail/Outlook.com credentials.
I hope that makes sense, but please ask if you have any questions. And I will see what else I can find out re the original POP issue.
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Similar Messages

Can I use a POP email account on an iPhone

I have a POP email account. I use it on my iMac. My Mail settings are to delete emails as soon as I've downloaded them.
Can I set up my email account on my iPhone? Can the two devices synch my email? i.e. if I send an email from my iMac will this email show up in my iPhone sent mailbox / if I delete an email from my phone will it also be deleted from my iMac / will emails sent to me go to both devices?
Remember this isn't an IMAP account with emails residing on a server, but a POP account that neither stores sent or received emails.
Thanks for any help

POP does not provide for synchronization between clients. Only IMAP or Exchange accounts do that. By default, POP will delete from the server as soon as it's downloaded, meaning that if your computer downloads it, it can not be downloaded to your phone and vice versa. It is possible to configure some POP mail clients not to delete messages from the server after downloading, but not all servers will honor this request.
POP is generally considered obsolete. Especially in the world of mobile devices and multiple computers.
If your email provider does not support IMAP, you may want to look for a new one.
You could conceivably use a free service that supports IMAP, like gmail, to gather in the mail from the mail service you're using now.

I cannot add a new pop email account in my "iphone 6"

I cannot add a new pop email account in my iphone, when i confirmed "saving account" it is automatically being closed and kick-out me from?
It is iPhone 6 and the system is iOS 8.1
I am going to select "Others" and then my user name, password and "next".
Then IMAP and POP settings screen is coming. I am going to select "POP" with my incoming and outgoing server details.
And finally I am going to proceed with "save".... So... pupff........ it is going, closing, kicking me out. Maybe 20-25 times since yesterday I try it but no win.
What should I do for these my friends. This is my business email... It was working before in iPhone 5s and afte iPhone 6 I make reset for 5s.
I try later on for 5s again. It make me the same thing also. They are not allowing me to add a new pop email address.

Is it your own domain?
Have you tried setting up as Exchange?

HELP!!! I deleted a POP email account w/4000+ messages in it and they disappeared

I have been told all my messages are gone forever but I find that just hard to believe. If this were a Windows machine I could recover them because it just deletes the first character in the name of the file. Am I to believe that Apple doesn't have something even remotely similar?
I have been able to recover a few hundred from my iPhone which also had access to the POP account but many years of emails are just not there.
I thought for sure I could delete the account and recreate it as I was making it an IMAP account but I'm having no luck getting most of my life for the past 4 years back. (And yes, I know, I should have backed up - but I hadn't in over a year.) Lazy I know so please don't rub it in.
I drove 100 miles to go to the Genius Bar at the Apple Store and that is how I learned to recover the ones on the phone but that was a painfully slow process of doing them pretty much one at a time because I'd select 50 or so and some would be able to be moved and some wouldn't - which was frustrating so I finally just went through and kept the ones that were most important.
Anyone got any good news or ideas for me to try?

Thomas,
"Note that you were warned that this would happen and approved it. When you delete an e-mail account in Mail, you are shown a message like the following:"
You didn't read my problem - I said I deleted a POP email account. I always read the messages that pop up and in Mail when you delete a POP account - IT DOESN'T TELL YOU NUTHIN! It just deletes it - which *** for me. Fortunately, I had an iPhone and on that device I had about a 1000 messages that I could recover but on all my POP accounts I download them from the server onto my Mac so they were only on Mail (the really old ones that I wanted to keep.) I had to move them into another directory one by one basically because when I would move 50 some of them would move and some wouldn't and I never did figure out that problem. Basically the ones that would not move are the ones that were associated with my domain changes with GoDaddy, and there were a lot of those. Have no idea as to why only those were resistant to moving but I can get all that data from GoDaddy anyway.
This thread is now moot seeing as how I've recovered everything I can and am going to just move on - and back up more often. ;-)
Apple and Mail need to rewrite that program to include a WARNING MESSAGE when deleting an Account in Mail that says ALL YOUR MESSAGES ARE GOING TO DISAPPEAR NEVER TO RETURN IF YOU DELETE THIS ACCOUNT, SO YOU DANG WELL BETTER HAVE A BACK UP IF YOU WANT TO KEEP ANYTHING BEFORE PRESSING THAT MINUS SYMBOL! ;-)

POP Email Account Not working after update to 1.1.1

After I updated to 1.1.1, I noticed my email wasn't working quite right, so I did a complete restore, and in the process of setting everything back up, I can not get my personal pop email account to work. After creating a new account with the "Other" option, I enter all the correct information, and when I hit "save", I get this message: Secure Connection Failed, Certificate for "Personal" may be invalid.
It then gives me the option to Cancel or Continue, but hitting continue just hangs. Any thoughts? It was working properly before the update, and my desktop client is still connecting and receiving emails, so nothing has changed on my ISP's end.
Thanks,
Kenton

Given that other posts mention two prompts: first that "certificate may be invalid" and second "would you like to connect without SSL?" (paraphrase), I decided to hit "continue" on the first dialog and see what happened in my case. After doing so, I was NOT prompted a second time, so it would SEEM that my SSL connection completed normally after all. For others in this circumstance who require/demand SSL, you may want to try continue on the first prompt to see if it just works.
By all appearances, I still have a secure pipe to my email. It's a shame that this prompt and the results of "continue" aren't better at indicating what the actual issue is.
Note that in my case, I'm probably prompted about the certificate because I don't have a globally-signed SSL cert. I am just using one that I created myself and imported into the Mac OS X keychain. This cert was sync'd beautifully (thank you Apple!) to my phone originally, and appears to still be working. A check of the mail prefs on the iphone still show both inbound/outbound mail to have SSL "on" so it doesn't appear to have been disabled by 1.1.1 or by my pressing "Continue".
I believe that this 1.1.1 update was a deep enough update of the OS that it is merely warning me again (in an unfortunately cryptic way) that the certificate is not signed by global cert authorities. I think it did the same thing when I first set up the iPhone (1.0) but hasn't prompted me again like this on any updates since.

Does anyone know a workaround for setting up a POP email account using 8? Worked before I upgraded. Apple level 2 support has no idea. Thanks

POP account rather than IMAP on 8.

Setup pop email account on iPad
https://support.exabytes.sg/kb/a2819/how-to-setup-pop3-email-account-in-ipad.asp x

Iphone 5s pop email account will not delete emails

I cannot get my new iPhone 5s to keep deleted emails out of my Inbox. The e-mail account is a POP email account. They keep coming back into the Inbox after I move them to the Trash.
Please help! This is very frustrating.
Thank you in advance.

Hi there zzotto21,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

Just set up POP email account - only seeing inbox folder

Hi
I have just set up a POP email account and it has found it successfully and downloaded all my inbox messages however I cannot see my "sent" messages or drafts and I also have a sub folder underneath the inbox which I cannot see.
Do I have to manually set up each subfolder or does the Iphone not automatically see the same subfolders when it connects? Also every email stays showing as un-read even if it is read on the server, even when I refresh the Iphone it still says un-read. Do POP accounts not automatically sync with the server or is there something I can do to set this up or an APP that will do this? Please can anyone help?
Thank you for any help or information.

With POP email accounts, the mail 'lives' with the client, not on the server. So, Sent and Drafts on the iPhone will only contain messages sent from or being composed on the iPhone. Any subfolders set up in the mail client on your computer are only on that computer. You can pull messages from the server to the Inbox on the phone if the mail client is set to leave the messages on the server for a period of time, since from the iPhone's perspective they are new.
POP is really designed for accessing your email only from one client. If you want to use several devices and access the same account, you are better off with an IMAP account, where all the mail 'lives' on the server.

Problems with POP email accounts set up on iPad air why can't I send emails?

I have an Ipad Air and am having problems with POP email account set up.
I can receive emails however I cannot reply or create a new email and send it.
Is there something I need to fix in Outgoing settings? these are the same as on my MacPro using same ISP provider Optus the only difference is that the Ipad has a prepaid sim card - however still with Optus.
Could someone help please? Thank you

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Can someone help re setting up sub-folders on a POP email account

My email is through btinternet and I think it is a POP account (no expert on this sort of thing!). Is it possible to have sub-folders on a POP email account on your iPhone? Or is this only on IMAP? If I can't do it does anyone have any recommendations on which email provider is the best for the iPhone and is there anyway to map my old address to my new one?
Sorry if being incredibly thick here!?
PS. Am I right that on text messaging there is no way to forward texts that are sent to you (eg, jokes)?

Welcome to the discussions!
I do not believe you can have subfolders on POP accounts. Exchange, IMAP, Gmail and Yahoo! do support it however. Gmail/Yahoo! is free so it's hard to beat that price!
If they allow it, you may be able to setup email forwarding on your BT account. Log into the web-based version of the account and see if it is offered.
As of right now, you are not able to forward text messages. Hopefully they'll add this soon.

Trouble setting up POP email account

I am trying to set up my POP email account on my iPhone and it is not recognizing the outgoing SMTP server. I have the settings correct. My mail server is mail.adelphia.net for both incoming and outgoing mail. Any suggestions?

update: decided just to change my password with the server when I realized that it was user error- the wrong password was in fact being typed in blush. So now I don't get the any errors. I guess it works, no email on the phone yet, but the computer is on with outlook running, and I do believe it takes the mail off the server when it downloads it- so I don't think there's mail there for the iPhone to see.
Now, do you think you could help me with another iPhone question I have? It's really simple. It deals with when I activated yesterday- I got booted out of the activation sequence due to an incoming call from some random person looking for the owner of the old number i'd JUST been assigned and had JUST gone active (I have a post on the board about it) and I didn't get to do anything that comes up on the iTunes screen after it gives you your phone number. Therefore, I didn't get to name my iPhone or sync with outlook. My two questions are these:
Can I still name the iPhone, or do I have to somehow reset it? And if I have to reset it- do I loose all the contacts I entered (they're not in outlook, they were in my other phone) or can I somehow sync to iTunes and have the contacts saved before restoring?
Next, the iPhone doesn't sync to Outlook (i have 2003 on Vista) at all. Because I was booted out of activation, I had to try a manual sync. I can get emails because that was just fixed, but it doesn't give me my contacts or calendar. The syncs for bookmarks off IE worked. I haven't tried a sync to transfer music and videos yet. Is there something I'm not doing right as to why it won't give me Outlook? I notice that there is only one Apple add-in running in outlook, and someone said something about needing two? Plus, Vista gives me an error that the Outlook sync server has quit every time I try to sync.
Can you help with any of that?

Iphone 6Plus will not allow POP email account and cannot print to my wifi printers, I did on my Iphone 5 until I upgraded, can anyone help

Iphone 6Plus will not allow POP email account and cannot print to my wifi printers, I did on my Iphone 5 until I upgraded, can anyone help

I had talked with three people at Apple tech support on the phone, one person in the Apple store in Indianapolis, plus the other places I mentioned. Only the one young man in the Apple store was even able to identify the problem which was the POP vs. IMAP issue. And then like you said he was only able to say he hoped it would be fixed in the next update release. I did call him back this morning and told him about your simple solution, that I had seen it at the Apple forum, and that he might suggest bringing this topic up at the next staff meeting. I also let my Verizon rep know and an agent at Comcast. Something so simple yet it took three days and a lot of frustration to get fixed. Thanks again. You're my hero! ~ Carol Thomas
Also forgot to mention ... I got the iPhone 6 Plus about three weeks ago and did not have this problem. But I did a backup of my iPhone 5S on the computer and then used that backup to restore to my new iPhone. The iPad I did differently and just set it up as a new iPad with no restoring from the old one. That must have made a difference on the phone because it was set up just like the 5S ... as a POP3.

POP email account - Will IPhone leave emails on server?

Hi,
I am a former Blackberry user.
If I set iPhone to retrieve messages from my POP email address, do I have the option of leaving those messages on the server so that I can download them later to my Outlook 2007 via the send and receive option?
Does iPhone delete the emails that it receives from the POP email account? I assume that iPhone just "copies" the emails, like Blackberry.
I just want to make sure that it is like Blackberry, where I can access my emails from iPhone and still have my emails download to Outlook.
Thank you!
Message was edited by: LukeD

Dear Allan
My iPhone worked perfectly but yesterday it wouldn't sync with my Mac: it didn't add new entries in my Address Book (I have 1300 and cannot do this by hand!). Eventually I started afresh ... I managed the sync after resetting sync history (all entries on Mac now on iPhone, but new ones on iPhone are now gone)
Furthermore, I set everything re Mail and Safari like it was (I wrote it down the first time I did this and couldn't get it going) but no go: "Could not activate EDGE: You are not subscribed to EDGE". I do not use EDGE [have a POP3 account] - I did set Network to Data Roaming (like the first time) but doesn't work.
Any suggestions?
Chris

Old pop email account resurfaced in mail

Hi guys.
I am hoping someone will know the answer to this as it is driving me mad!
My old pop email account I used to have I deleted as the account closed. However for some reason now that I am using Mavericks is still there despite me deleting it!
I keep deleting it and for some reason it keeps reappearing in the list of accounts!
I do have a macbook and I deleted that old pop email account from there as well. But it still appears!
Any ideas on how to sort this out once and for all?
Cheers

Hi Chama9876,
Welcome to the Support Communities!
The article below may be able to help you with this.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing a mail account removes the account information from Mail and deletes the account’s mailboxes and messages that are saved on your Mac.
Warning: Deleting a POP account permanently deletes its mailboxes and messages from your Mac and cannot be undone. If you back up files using Time Machine, you can use it to recover previous versions of mailboxes.
Restore mailboxes and their content
Choose Mail > Preferences, then click Accounts.
Select an account, then click Remove (-).
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
After you remove the mail account, if you close the Accounts window, you should be prompted to Save the changes. Then quit the Mail app and restart the computer.
Cheers,
- Judy

Modifying POP email account settings

Essentially, I need to modify the username settings on an existing POP email account (on my Z10) - however, the setting - "Username" - is grayed-out, seemingly unmodifiable.... The only solution is - perhaps - to delete the account from the "Accounts" list and start over?
HOWEVER, I have a LARGE number of emails (sent and received), associated with this needing-to-be-modified POP email account, which I would NOT like to lose....
Will I lose my emails if I remove and re-add this POP email account from / to my Z10?
Thanks for any wisdom!

tirgoman!
Thanks for your comments. The issue is, really, with emails SENT from the Z10. I am not (as) concerned with received mails. I have a separate email client (desktop), which grabs and removes mail from the server, regularly.
Is it not possible to change the Username setting for an email account, which is already set up / operational on the Z10?
Is the only solution a remove and re-add, which will result in the complete loss of all (Z10-based) email associated with the removed / re-added email account?
Thanks, again!

POP email account on Q10

Similar Messages

Maybe you are looking for