POP email iPad setup mystery and misery

Wow...it was easy on my macs and my iphone, but I've spent the better part of a day trying to create one successful POP email address on my iPad (for an existing account I use right at my desk) through my company server, with my ISP as secondary server. It begins with difficulties verifying at creation of account under "Other", then it asks if I want to try without SSL, I do, it can't verify, but I set up anyways, and then go to the settings and begin trying every darn possibility and variable under names, usernames, passwords, ports, etc. I swear I'd pay someone $100 bucks right about now to whisper the secret solution in my ear. I've deleted the account, started new, called my ISP liaison to verify their secondary server information, etc. It just shoudn't be this hard. I'm now in one of my every three years or so hating apple modes...a regular occurence since, well, 1984. Any thoughts or questions would be appreciated, and I'll feedback with settings, etc. It's gotta be one tiny little thing that I'm missing.

In case this will help anyone else with this issue.
Friendly folks at applecare helped walk me through what I'd been trying. Same setup attempts and settings were put in place. Same result. Then he suggested I go to work....and sync my e-mail accounts through iTunes. I did that after deleting all failed POP accounts I tried to set up, and deleting my outgoing POP servers on my iPad mail accounts settings.
Did that this morning. Went to my local bagel shop, hopped on WiFi. Bingo...all is well. So, in theory, my home wifi connection SHOULD have allowed me to set up new POP e-mail accounts. But I banged my head on that wall. And it didn't work.
So...if it helps. Sync through iTunes to set up existing POP email accounts you have, THEN join a wifi network and see if all is good, if you're having the trouble I experienced.
Message was edited by: Apple1Sauce

Similar Messages

Struggling with POP email account setup

I'm struggling to get my POP email accounts setup on my new iPhone. Seems like a great device, but without email, it's useless to me.
I've setup these same 4 email accounts dozens of times on different computers. I've entered all the Host names, passwords, and advanced settings (for the first email account). I have two problems. I can't send from any of my email accounts. One is a POP3 account and my primary email on my iPhone. I seem to receive messages but cannot send. I have two SWBell/Yahoo accounts which can receive, but won't send.
Second problem is that I'm trying to setup a 4 account which is a POP account, but it won't let me set this one up. It keeps coming back with "Cannot Connect Using SSL". If I say "Yes" to the question about trying to setup without SSL, it just goes away for a couple of minutes working, then gives me the same error.
Surely I can't be the only one whose having these problems. Thanks in advance for any help!!!
Regards,
Ross

For the first 3 accounts the ISPs probably block SMTP connections from outside their network. The test of this is if it works connected to your home WiFi network (if you have one) but not on EDGE. Note also that the SMTP username/password on the iPhone says "optional", but it is actually required when off-network.
If you are not connected via WiFi you can use AT&T's SMTP server when connected via EDGE. It is cwmx.com, and does not require a username or password.
On the 4th account you haven't given any real information to help you. Assuming you have all of the server names correct you probably have the wrong encryption method. You mentioned SSL, but it could also be TLS or NTLM (or others that are not supported by the iPhone). Also, if it is a MS Exchange account the server may not be configured to support IMAP, which is required form the iPhone connecting to Exchange.

IPad setup - music and photos

I have recently purchased an iPad 3 and would now like to sort access to my iTunes music content (30gb) and photos (200gb) both of which are stored on an external hard drive which I have connected to a pc. I will shortly be giving my pc to family family as we no longer have room for it as our spare bedroom is now the nursery!! So, what is the best way to continue to access my music and photos without my pc as it will be too much content for my iPad? Perhaps iTunes match for music and if possible (?) accessing my photos via an external hard drive connected to my router?? Or If I kept my pc tower (almost acting as server) can I hook it up to an apple tv (do not currently own one) and access content on pc via network sharing?? I am aware of iCloud but only have the basic 5gb limit.
Really new to this and would welcome any solutions!
Thanks,
Edster81

You can sync music and photos to your iPhone by connecting the phone to your computer's iTunes - if you don't have your music in your computer's iTunes library, and if it's in a compatible format, then you can add it via File > Add To Library.
Syncing with iTunes : Sync your iPhone, iPad, and iPod with iTunes using USB - Apple Support
Photos aren't added to your iTunes library, iTunes is only used as a tool for syncing them to a device.
Syncing photos : Sync photos to your iPhone, iPad, and iPod touch in iTunes - Apple Support
You will need to sync all the photos that you want on the phone together in one go as only the most recent photo sync remains on the phone - synced photos can't be deleted directly on the phone, instead they are deleted by not including them in the next photo sync.
(I've asked for your post to be moved to the Using iPhone forum, where you've posted is the Using iPad forum.)

POP email loading Old Messages, and not most recent messages: (not Gmail)

Hi,
I'm having an issue where my iPhone is loading old emails instead of the most recent ones on the server. I see the messages download in outlook (leave message on server). But my iPhone will download the most recent message for awhiel and it will stop.
I have it set to display 25 messages. It used to always download the most recent messages and push the old messages out. (i'd have to hit download 25 more to see more). But now it no longer does this. Also, when i delete a few messages, it downloads some messages, but not the most recent ones. Also tried completely deleteing the account and starting over. But after it fills up, the same thing happens. It worked fine for a few weeks, then it started having this problem.
I've tried deleting all email, but eventually it fills up and then starts doing the same thing.
Thoughts and help would be appreciated.

Those messages which iphone can't get are Junk mails..
First remove the account,
Go to Setting/mail and choose "show 50 or more recent messages".
Add your account again.
go back to mail settings
choose your account at the top of add account...
go to advanced
below the deleted messages
remove... choose "after one day"
under the incoming setting, delete from server choose "7 days" (which is quite enough time to keep)..
Thats all.. Fixed on my phone..
This phone is not your real mailbox. Use it to check only or respond After that delete them...
Don't keep your mails in it. Use Mail, Entourage or Outlook etc..
Peace..

Using POP email; the Sent items and Drafts folders disappeared; none of related replies to similar problems helped

Problem appeared after a new Thunderbird installation that followed a wipe-out bare-metal "recovery" of Windows 7 to a new disk drive. Previous user and registry files are available on a secondary disk drive if they can be used to solve this problem. I was not able to import email accounts from the secondary disk drive.

re: Previous user and registry files are available on a secondary disk drive if they can be used to solve this problem. I was not able to import email accounts from the secondary disk drive.
To get old mail account info into a new Profile which has no mail accounts or not downloaded any emails;
Locate the Profile folder:
On Windows system usually located here:
C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\
The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".
You can locate your current profile folder:
Help > Troubleshooting Information
click on 'Show Folder button
a new window opens showing your Profile Folder.
You must close Thunderbird now - before making any changes.
Transfering data to a new Profile:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Thunderbird
Please note that you need to copy paste the 'Contents' of the Profile folder name, it usually is called xxxxxxxx.default (where the x's are letters and numbers) - not the actual Profile folder name.
Put into the new Profile folder name overwriting the files.
see image below to show you an example of what files and folders needed to be copy pasted.
Profile Backup info:
http://kb.mozillazine.org/Profile_backup
If you have already set up mail account and downloaded some emails then you may not want to over write the whole profile.
But you may want to import some folders with emails from old profile.
Download ImportExporttools addon.
* https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/
How to install:
Tools > Addons OR Menu Icons > Addons
Click on gear wheel icon and select 'Install addon from file'
locate the .xpi file you downloaded and click on Open.
You may need to restart Thunderbird.
Then you can import the mbox files. these are the files that contain the emails.
Right click on mail account name and select 'ImportExportools' > Import mbox file

My POP email on both Mail and Outlook have stopped working.

I can get the mail on a Windows PC with Outlook. Any ideas?
Thank you.

Thanks Demo, I appreciate your suggestion. Yours was the one idea not covered in this apple support doc
and is the one that worked. Thank you.
Yeah, 'odd' would be an understatement.

How to set up basic POP email on N8

I've been reading up on all the email discussions about the N8, and it seems like some things work fine, while others need more development.
In my case, I would like to set up email using a basic POP email account setup. I have no need for "push" email right now - as I see it, receiving an email every half hour or so on my phone is an improvement over waiting until I get to my PC.
Ideally, I would like to leave the messages on my email server, so they will later on be downloaded to my PC.
I've noticed the following in one of the email discussions here:
"Cant believe no one else has responded with this before given the time this thread spans. I had this problem until I deleted and re-created my email (POP) accounts and then NOT accept the TOS at the end of the setup process. If you say YES and accept the terms, then your email accts get setup thru the Nokia messaging service and sent emails may get saved somewhere, but certainly not on the phone. You do not have to say yes to the TOS, just decline and finish setting up the email account."
Since I'm perfectly happy with the way email works on my laptop, using my existing servers, I think I should decline the TOS as described above.
I've found lots of guides on how to set up email on the N8. Can anyone here recommend one for how to do (only) what I need, in order to manually set up POP email on a N8, using the identical server information and settings that I now have on my laptop? Or, if this doesn't exist, can someone post the necessary steps here?
Thanks!!!

I have had a little play with this but will just outline what I found seems to happen because I did not thoroughly test it. Others experiences may be different.
If setting up a new account and one selects one of the listed email service providers and not "Other" then it sets up an IMAP account and gives the choices that Rayhipkiss describes together with the terms and conditions acceptance request. This can be seen after the setting up by looking in the settings for the server (which often, maybe always?, is a nokia.supl.imap one). If one deletes the server and server ports and replaces them with the same email service provider's pop and smtp servers and ports then the same setup choices that Ray mentions still remain. Once the account is set up you can always go back and change the server and port entries in the N8 setup for that account (see below for a difference).
However, even though one has set the pop ports it still seems to do an imap connection - this can be tested by setting up a Gmail account where one can turn off and on allowing imap server connections in the settings on ones Gmail account's setting on the webmail site. One finds that disallowing imap connections but allowing pop connections blocks the N8 even if one has entered the pop servers and ports on the N8.
Now, if when setting up the account on the N8 one selects "Other" it normally (see below) gets one to enter the address and pass for the account and then goes straight to allowing you to enter the servers and ports. Now if one enters these and it then takes one straight to the client for you to collect and send email. But now if you go back into settings for that account one gets the setting choices that I outlined i.e. the one that includes "Don't sync to server". If set up as a pop account it seems to behave as a pop account - for example, if one turns on the imap servers at the Gmail denying pop connections then if one tries to collect mail Gmail comes back with a certificate error (the certificate is for imap not pop). Unlike the settings menu giving the other settings Ray outlines this settings menu does not allow one to nominate a reply to address different to the address sent from and nor does it allow one to go back and change the server and ports. To change the server and ports as far as I can see if set up this way one has to reset up the account from the start.
OK, even stranger, then what I found is if I set up an account using the offered service providers, not using the "Other" choice then deleted that account and then reset up the same account using the "Other" choice it then behaved as Ray outlines including the terms and conditions acceptance request and also behaves as an imap account even if one enters the pop servers and ports. So the "Other" account setup choice seems to behave differently according to whether one has previously setup that account using one of the non "Other" service provider choices or not?????
I don't know if anyone wants to experiment further and discover more or clarify the behaviours. I just did some quick playing around so did not analyse it much, however the above is the general gist of what I found. It is sometime since I set up email accounts on my E52 but from memory it behaved much the same way as the N8 does and is generally weak on handling pop accounts - in fact I would suggest that many who think they are using pop servers will find that behind the scenes it is really using imap ones.
A real downer for me is for a pop account there seems to be no way to set up a reply to address in the sent emails that is different to the address sent from. This need for me being due to the way I manage emails across several machines.
I'm off to have a beer

Pop email account - missing sent folder

I have two pop email accounts setup in Mail accounts. so, one works ok (to illustrate) however, the latest one has created an 'inbox' ok but no 'sent' folder. The sent mails appear in 'all gmail' folders. Anyone got any ideas? I'm on 10.6.4 on a (latest) macbook.

I did a "Spotlight" search and found many of my Sent emails in an old Mail folder...Mailboxes (mbox suffix)
Import mbox mailboxes through the Mail app./ File
Hope it helps,
Don

Syncing 7 pushing POP email from my mac to iPhone with Mobile ME

I was under the impression that the mobile sync function in iphone 2.0 would allow me to push my pop email in Mail, calenders, and contacts on my mac to my iphone. I soon realized that I would have to subscribe to Mobile to accomplish this. Though now I have subscribed to mobile me all I am able to do is push calenders and contacts from my mac and not my pop email from Mail. Am I correct in saying this is not possible? Why would Apple leave this function out of mobile sync? I was able to do this on my MotoQ with Microsoft active sync! Any help?

The MobileMe sync function is for a MobileMe account only.
I wasn't aware that ActiveSync allowed for syncing with non-Exchange accounts.
You can have MobileMe check the incoming mail server for a POP account, or you can have your POP account forwarded to your MobileMe account or email address. The problem with this is when replying to or forwarding a message received from another account, the message will be sent from your MobileMe account.
The Mail.app on your Mac includes a Reply To field for entering a different email address to appear as the email address to be used by a recipient when replying to a received message from another account, but the iPhone's Mail client does not include a Reply To field for the message header. With the Mail.app, I believe this muse be entered manually for each message.

Purchased ipad already got apple id through itunes and iphone but it is not an email address ipad setup process will not allow me to use current id or change id to primary email address - do i have to have different id for ipad

Purchased an ipad but already got apple id through itunes and iphone but is not an email address, ipad setup process will not allow me to use current id or change id to primary email address - do I have to have different id for ipad

It does have to be a verifiable email address though, you can change it here:
Apple ID support
http://www.apple.com/support/appleid/

Easy solution for Q10 and POP email setup

I am posting a suggested solution to all of the POP email headaches for anyone running OS 10. I recently upgraded from a Torch 9810 to the Q10 and have had an awful time trying to intall and run my sympatico.ca email accoun in the new OS 10. I understand this is an POP email account.
I have stumbled upon this solution quite by accident - not one of the so-called tech experts at Bell or Rogers Wireless, despite countless hours spent on the telephone and in chats with them, were able to suggest this to me, which I found quite astounding!
All fo the tech experts kept telling me to install my sympatico.ca email account as a POP account - despite dozens of attempts, it would never work and sync properly!
The solution? Go into the advanced email setup options and choose Outlook as the account type, not POP, Exchange, or anything else. Enter your email address and account password and do not change any of the default settings that OS 10 will give you. Just finish the set up and, presto! You have access to all of your account folders and sycing seems to work magically.
I hope some of the tech experts at the Internet and wireless providers read this forum from time to time...it could save frustrated customers many hours!

It's possible that Sympatico has recently enabled Exchange Active Sync (EAS) access. If so, that is a great thing for all Sympatico users.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

How do I sync my email on my iPhone and iPad?

How do I sync my emails on my iphone and iPad, I don't want to have to do them twice!

Donna ...
You can setup an iCloud account. You get 5GB of storage space for free. Then your mail will automatically sync via Wi-Fi between your iPhone and iPad.
Instructions here > Apple - iCloud - Learn how to set up iCloud on all your devices

Email has stopped working and cannot be re-setup; 'Activation failed' and 'Security of the connection cannot be verified' errors

The blackberry stopped receiving email as of Dec 22. it does reeive Registration messages from blackberry. The browser still works. I contacted the provider and the network is functioning correctly. I have deleted the email setup several times and set it up again; I have removed the battery and restarted and reset up the email. This involves a hotmail.ca account. During email setup it checks for update and indicates the mailbox is set up and then it wants to reconcile contacts and that is when the Activation Failed; an error was encountered when sending the activation transmission notice appears. When I use the browser to go to hotmail.ca and login, I can see all my email up to date and then an error message pops up indicating, Server Certificate Warning and when I select Details; it inidcaes untrusted certificate; unable to determine certificate's origin; when I view the certificate it identifies X h.live.com Untrusted Certificate Chain; Stale Chain Status etc... It's like the hotmail.ca or live.com is corrupted...how do I fix it. The only thing I have not doe is to use the Security tool to Wipe email. Any advice on how to proceed would be appreciated.

The infofmation in this link should help you:
Unable to integrate or send from a Sympatico or Bell Aliant email account on the BlackBerry 10 smar...
I know the link speaks specifically of BlackBerry10 devices, but use the settings to see if they help you. Your path to the email setup > Advanced settings may be different.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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POP email downloading already deleted emails on iPad 1

On my iPad 1, I will look at and erase email in my Verizon email account, but emails I have erased will often be re-downloaded again, sometimes almost immediately. It is very annoying. Sometimes it will re-download emails from days before. Does anyone else have this issue with a Verizon email account or any POP email account in Mail on the iPad? Is there some way to fix it?
I have my settings for this account to delete from server when removed from inbox.

Thanks for the response. However, the problem isn't that I get the same emails on multiple devices, that's something I am used to with my Verizon email account. Rather, the problem is that I am getting the same emails on the same device, specifically my iPad and iPhone 4S, emails that I have already viewed and then deleted on that device.
So, I will receive an email A, it shows up as a new email on my iPad with the blue dot next to it. I will view that email A, thereby making the the little blue dot disappear, and then I will delete email A from my iPad. Then, next time I open Mail on the iPad, it will connect and download the very same email A, marking it once again as new with the blue dot. Rinse repeat. Sometimes, it will redownload these emails even without me closing Mail and reopening Mail; it will just redownload them right after I've deleted them in the same session. Sometimes it will redownload emails from days ago that I deleted off that devices days ago.
This never happens on my MacBook version of Mail, only my iOS devices, and it's very annoying, as you may imagine, because most of these are pointless adds and filler and I like to keep a relatively small limit of emails per account on these iOS devices.

Problems with POP email accounts set up on iPad air why can't I send emails?

I have an Ipad Air and am having problems with POP email account set up.
I can receive emails however I cannot reply or create a new email and send it.
Is there something I need to fix in Outgoing settings? these are the same as on my MacPro using same ISP provider Optus the only difference is that the Ipad has a prepaid sim card - however still with Optus.
Could someone help please? Thank you

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

POP email iPad setup mystery and misery

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