Pop Out Window has vanished ?

Hi can anyone help, when on a video call my pop out window has stopped appearing when I open another IE page in front of Skype. Up until today I could have Skype in the background and be able to carry on doing what I was on with and still see and speak to the person calling via the pop out window, now its just not coming on ???

Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

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