Pop-up asking whether to subscribe or continue with Trial version post purchasing & downloading the Monthly Plan
I have subscribed to the monthly plan for accessing Pro X version and down loaded the SW. However, keep getting a pop-up as king me to continue with Trial Version (or) Purchase the SW. Please let me know whether this message is popping up because of any issues / mistakes I might have made in the download process.
Thanks,
Surya.
Hi suryanarayanaj52718002,
For Creative Cloud applications reverting to trial mode issue, I would suggest you to please refer the KB doc link mentioned below:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Hope that helps.
Regards,
Anubha
Similar Messages
-
Why am I asked if I want to continue a trial version of CC whenever I open PS?
I have an account and pay monthly for CC basic but, whenever I open PS (and probably LR) I am asked if I want to continue my trial version. Why is this so? I cannot find any way other than to "start a new discussion" here to seek resolution to this problem.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
when trying to download it pops up with a window saying with current user i may not be able to do everything and is asking for administrater password or continue with current user? when i click current user it does nothing and i dont know the password
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716) -
I have an iPad (original). I cannot complete the update to iOS 5. It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad." What can I do?
Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.
-
My iPhone will not restore the process starts and then a message pops up saying 'we are unable to continue with your activation at the time' I have tried a few times now and the same. What can I do ? As I can't use iPhone at all now!!
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
i tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until March 11, 2015. can you please tell me what the issue is and what i need to do to fix the problem.
The CC purchased in March 2014 is active & working. Please follow :
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
In case the issue is still unresolved, you can use the Contact Support link in the above links.
Regards
Rajshree -
I am trying to download free apps but I am asked to verify my I'd in order to make purchases but the app is free why
Every Apple ID has to be verifyed and have payment credentials.
-
Downloaded LR5 yesterday via installed Creative Cloud Ap. worked fine edited a few photos.
Today I installed PSCC today and it worked fine. Then installed LRCC , get to 29 days left on trial panel, press "continue with trial" and get nothing ? Uninstalled then reinstalled no change, rebooted PC still nothing.
Only a small (11.6" screen 4gb pentium) netbook for backup and some editing while travelling but PSCC works fine.
Not willing to purchase LRCC until I can get trial working.Hi Everyone,
I found this on another forum. I tried it and it worked for me. Hope it works for you too:
Same problem but solved :
Go to MacHD/Library/Application support/Adobe/SLStore
Delete the last licence file (will have a .lic extension with probably one ziffer). Be sure to delete the last one !
Launch Lightroom again and connect with your Adobe ID -
MY FIREFOX HOME PAGE IS GOOGLE
I DO NOT WANT YAHOO WHICH SEEMS TO HAVE BEEN INSTALLED MALICIOUSLY.
HOW DO I GET RID OF IT?Tried that. Also tried SUPERAntiSpyware, ccleaner, HitmanPro. Removed anything that was reported. Problem persists.
Chrome is also affected. But couldn't find any alternative way of not having Ask.com loaded as did in Firefox.
Internet Explorer was initially affected. After the Ask.com search engine is removed that problem appears to have gone away.
12/9/2014
Interestingly, yesterday afternoon the Chrome browner new tab no longer hijacked by Ask.com. The symptom was there in the morning and had gone away in the late afternoon. Nothing was done except a few days ago I blocked everything on that page. The problem with Firefox continue to persist I didn't do the same blocking on it. I am going to try the same and then use anti-spyware to clear away all cookies and see what happens. -
I received a 'pop up' asking if I wanted to update the software in my iPhone. As I always accept these messages to keep my phone up-to-date, I accepted.
A long (25minute) process started, but at the end of it, the process "crashed" saying an unknown error had been encountered!.NOTHING has changed with my computer of my iPhone, so I say this is an Apple problem. I cannot start or use my phone now - all that shows on the screen is the iTunes logo and a connectivity graphic - see attached photoHi Kalaivani Krish18,
If you are having issues with your iPhone attempting to update, you may want to try the troubleshooting steps in this article -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
Thanks for using Apple Support Communities.
Best,
Brett L -
CC subscriber but keep getting trial version message - Lightroom
I am a subscriber but when I open Lightroom I continue to get a message saying that my trial version has expired. How do I get past this and stop it from happening again.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
An error message pops up when using text to speech function in trial version
An unable to decode and import the selected wav/mp3 message
pops up when trying to use the text to speech function with the
trial version. It will let me select the voice but will not apply
the changes or convert.
Any suggestions??Hi there
I've noticed more than few posts about this since Captivate 4
was released.
Are you by chance using Windows Vista 64 bit? Seems most that
have reported this issue have been using that version.
Please report it to Adobe as a bug.
Click
here to view the WishForm/Bug Reporting Form
Cheers... Rick -
Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
Windows 7, the Firefox profile is an encrypted TrueCrypt file which is open. The file appears as a Local Disk
There has been a security update of the Flash Player and the current version is 10.1 r85 , so you are two versions behind (previous was 10.1 r82).
See http://www.adobe.com/software/flash/about/ -
help what do i do i dont have my serial # anymore
niculus,
It is registered with Adobe: otherwise you would have been unable to activate and use it to start with.
If you have registered it under your (present) Adobe ID, you may find it here (just click the application in the list to see the serial number):
https://www.adobe.com/account/my-products-services.html
Otherwise, you may ask for help to find it/your then Adobe ID in a chat here or here (most likely the latter):
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
Failing all of those, please report back, and I will alert a certain forum staff friend who may find the right one to help you.
Maybe you are looking for
-
AP Trial Balance - File is massive and takes a long time to open up
Hello, We are upgrading from 11.5.10 to 12.1.3 and are running into some serioud problems with the Accounts Payables Trial Balance report in Detail Mode. 1. The Report takes upwards of 10 minutes to open up - and in many cases does not. 2. On further
-
Return statement and accessing object's variable
I want to return object variable but I am not sure how that is the constructor which takes int as arg. public class VHS implements MyInterface int year; public VHS (int year) this.year = year; Now I create new object in main class VHS currentMovie; c
-
Hi, i got a problem with using AudioClip classes with jars, my application works normally when i use it with the command prompt, but it doesn't with a jar file, i specified the classpath in the manifest file and the main class as well, but this line
-
Consistently crashing with 12GB Sandisk Extreme III
Hello, I'm having a real frustrating problem with my 12gb sandisk card. When I have Lightroom open and mount the card Lightroom will immediately lock up. I can insert my other cards and they work fine (sandisk extreme III 2gb, sandisk ultra II 1gb) A
-
When I attach and send a picture Mail reduces the size so much that the receiver cannot see it. I would like to scan receipts and forward them for business use (to get reimbursed). How can I force Mail to send scanned pictures of my receipts the full