Pop up from Apple won't disappear

I recently got a new iPod touch 4th generation.  I backed up my iCloud onto it and a pop-up came up saying "Your iPod touch's setting have been restored.  Your purchased apps and media will now be automatically downloaded".  I tried pressing "OK" to close the window but it wont close.  The bar changes color and is being pressed but it wont go away.  With it still there I cannot press anything else or even shut it off.  How do I make it go away?

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make sure yo are connected to wifi/internet (if you can)
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                                              

Similar Messages

  • Running 10.5.8 on Intel Core Duo, Snow Leopard disc (purchased from Apple) won't work

    I am running 10.5.8 on my iMac and want to upgrade to Lion. Was told to upgrade to Snow Leopard first. Purchased the Snow Leopard install DVD from Apple, but it begins the installation process then says CD is dirty. Hooked up an external DVD drive and tried again, got the same message. I literally unwrapped the disc and put it directly into the drive...it couldn't have gotten so scratched or dirty that it wouldn't work.
    Here is my system info:
    Model Name:          iMac
      Model Identifier:          iMac4,1
      Processor Name:          Intel Core Duo
      Processor Speed:          1.83 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          2 MB
      Memory:          1.5 GB
    Any ideas on what I can do? I've read that there were tons of problems with this disc/upgrade...
    Thanks!

    Call the place you bought Snow Leopard from, and ask for them to replace the disk as it or your DVD drive is obviously defective.   As others have noted, you can't upgrade to Lion regardless.
    That said, before you install 10.6, be sure you really are prepared for it: https://discussions.apple.com/docs/DOC-2455   
    And if after getting a replacement 10.6 disk it fails to install, verify your PRAM battery is not over 4 years old, and that your optical drive isn't dirty by bringing it in for service.

  • My replacement 4S from Apple won't activate ?

    I purchased my original 4S from Craig's List last year and it was running on FIDO. Last week it developed a problem with it's wireless antenna and I replaced it using Apple's OOW service for $200.- + taxes. Now the replacement phone won't activate on FIDO and I was told that it is probably locked to another carrier ? Why would that be the case when I have paid for a new phone ? So should I return it to Apple and get my money back as I now have a $200 paperweight. The whole thing is quite stupid and illogical and I can honestly say it's the last Apple product I buy. It's all such a pain it is simply not worth the time.

    First off who told you it was locked to another carrier and secondly what did Apple say when you contacted them about the problem?

  • Help emails from Apple won't send

    I got an iPad for Christmas and I could download apps and music and everything fine but I just tried to and it said that because it was a new device I had to verify my account so I had to put my email in but then it asked me for my security questions and my mom made them and wont give me the answers so I don't know the answers and when I clicked for it to send reset security info it said that it sent but I did it like an hour ago and I have done it at least 4 times and it keeps saying that it sent but I don't get the email its not in my spam folder either

    Check you Spam Folder.

  • My songs from iTunes won't download, I went to the downloads tap and all seven of my new songs say "download error, tap to retry" and when I tap on one a message pops up saying " this song could not be downloaded at this time". What do I do?

    My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?

    Hello Bdev15,
    I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too.  I have a few additional suggestions to get it downloaded to your iPhone.
    First, I recommend checking to see if the download was interrupted:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    If the songs still do not download, next I recommend downloading the songs when connected to another network.  For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network.  Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best,
    Sheila M.

  • I have an i4s and my mail from bellsouth disappears.  I can sync my hotmail days to sync but there is not that option with bellsouth.  How do I do it so they won't disappear?

    I have an i4s and my mail from bellsouth disappears.  I can sync my hotmail days to sync but there is not that option with bellsouth.  How do I do it so they won't disappear?

    Your iCloud password is your Apple ID and password. You must know it since you are posting here.
    Have you transfered your MMe account to iCloud? If not, open iCloud in system preferences and sign in with your Apple ID and password.
    If you have transfered it to iCloud, do this:
    Go to the iCloud icon in System Preferences and open it. Sign out of iCloud.
    Open Mail. If the iCloud or MMe account still exists in Mail's preferences under accounts, select the account and delete it. Then sign back into iCloud and choose Mail and any other applications in iCloud that you use. The Mail account should be put into Mail automatically.
    Signing out of iCloud should remove the account from Mail and signing back in should put it back. There is no manuel account creation by you when using Apple Mail application.

  • Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

    Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

    After the restore did the phone work properly for a while? Say, a day or so?
    If so it is possible you have an app that doesn't let go of memory properly. I reboot my iPhone ( hold sleep/wake and hole till you see the apple logo) every few days. This resets the memory. The iPhone OS has doesn't seem to mange memory very well yet. So a reboot will help with that. I have had my phone almost slow to a stop before I started rebooting. Always reboot after installing a new app. Also do you close all pages in Safari when you are done? This is a good practice. Safari will run in the background and use processor time and drain your battery quicker. Create a new blank page then close all others when you are done browsing for a while. I have also found that certain web site that have animated images like weather maps will turn the phone into molasses. As soon as i close that page it gets faster.
    If all of the above have no effect then as Tamara said it is time for a trip to the Genius bar.
    Good luck

  • I have installed the latest OS X Updaate 10.8.4 - several times on my iMac, with restarts, but it won't disappear from my App Store update list.  Why?

    I have installed the latest OS X Updaate 10.8.4 - several times on my iMac, with restarts, but it won't disappear from my App Store update list.  Why?   ..and how do I get rid of it?

    I had a similar problem with trying to update using the App Store, and being told that the software was "installed" yet I was still only running 10.8.3.
    The App Store was continually saying the 10.8.4 was available but with many tries I still could not download or install it.
    And there are a few links to the OSX 10.8.4 (Combo) update that actually lead to a "Cant find this page error" on the Apple site and the App Store.
    I did find a link to just the vanilla flavoured OSX 10.8.4 update here http://support.apple.com/kb/DL1658 which is a smaller download of 359mb rather than 849mb with the combo update.
    The simple OSX 10.8.4 update downloaded fine with Safari and I installed it with no problems from the finder. A few opening's on closing's of the App Store app made the update flag finally disappear.
    I have since come back here to report this and then found the link to 10.8.4 Mountain Lion Update v10.8.4 (Combo) at http://support.apple.com/kb/DL1659 above and found that this link also starts to download the update through Safari and while I decided that I no longer needed it, I would presume that it would still install fine from the finder like the OSX 10.8.4 update did.
    So it seems to me that there is a problem with (maybe occasionally) updating from the App Store, but if you download from either of the two "hard" links above and install from the finder it should be fine.

  • Mountain Lion won't install on 10.7.4. Suggestion from Apple is to completely erase harddisk and install Leopard Snow Leopard Mountain Lion. Is there no other way to install Mountain Lion

    Mountain Lion won't install on 10.7.4. Suggestion from Apple is to completely erase the harddisk and install Leopard > Snow Leopard > Mountain Lion.
    Is there no other way to install Mountain Lion?

    I tried and failed for several hours to install Mountain Lion, and was repeatedly getting the "Recovery System" cannot be created error.  I tried all the tricks: resizing the drive partition, booting from an external boot drive, all to no avail.  After reading other users struggling with the same issue, I had determined it to be a boot camp drive error.  However, I didn't want to have to erase and begin anew when I came upon a possible solution.  I had long ago renamed my boot camp drive with a "." (".windows" for me) in order to avoid having the partition show up on my desktop.  So, I boot into windows and renamed the c: drive without the "." ("windows"), and reboot into os x.  The install then went off without a hitch.  I hope this will be helpful for others struggling with this issue that may have renamed their boot camp drives in a similar manner.

  • Why does my Apple TV keep disappearing from Itunes?

    Now this is frustrating. Recently, after months with no problem, my Apple TV is not appearing in my list of devices in itunes. I have switched it off, restarted the Mac etc. Then I reset the Apple TV, hey presto, it was back, until I reloaded the latest software update, when it disappeared again. Any clues as to why this is happening? I must point out that I have recently added Windows Vista to the Imac, but would not expect that to affect the Apple TV, but what do I know?

    Yeah.. I just noticed I was missing stuff last week, and then realized that my Apple TV was not showing up in my iTunes device list. I'm just hoping that the silence on this issue from Apple is a sign that they are getting ready to push out an update to correct either itunes or Apple TV. I've read lots of complaints, and just a few remedies. I've tried the remedies (including the one on the Apple TV support site) and none of them work for me. I have noticed one thing that that I wanted to try. In iTunes->Preferences->Apple TV I have an Apple TV in the "Apple TV's connected to iTunes" window, that shows a status of syncing. Since I don't have an Apple TV in the device list, and my Apple TV was reset days ago so it is giving me the code to enter into iTunes, can I assume that this item can and should be deleted. I don't think this is going to solve my problem, but it looks like a good next step. Any suggestions?

  • I have an email that is sent but won't disappear from my screen. I push cancel and nothing happens. I can't get back to my accounts. What do I do ?

    I have an email that won't disappear from my screen.
    I push cancel and nothing happens.
    I can see my accounts "behind" the email but I can't access them.
    I have turned machine off and on again.
    What else?

    Go back to your homescreen, then completely close down your mail app by double clicking the home button to open the multi-tasking bar. Hold your finger on the mail app icon and then click the red circle that appears on the left of the icon.
    Once you have done that, reopen the mail app and you should be sorted.

  • I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.

    I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.
    Then I tried to download Safari from Firefox but after finish download, what I got was a dmg file, with a pkg icon (an opened box) and it can't be installed. Same with Google Chrome.
    My question is: how can I download Safari? And will it retain bookmarks?

    Reinstall Safari from the Optional Installs.pkg on your Mac install disc that came with your iMac. Or in your case, you use Pacifist to extract the Safari app from the .dmg file.
    To bookmark a webpage:
    Go to the webpage you want to bookmark. If you use tabs, you can open multiple webpages in tabs to bookmark them as a collection.
    Choose Bookmarks > Add Bookmark, or Bookmarks > “Add Bookmarks for These Tabs.”
    Type a name for the bookmark or collection in the dialog that appears.
    Specify where you want to keep the bookmark or collection. You can add it to the bookmarks bar, the Bookmarks menu, or to a collection if you have created any.
    Click Add.
    To add a bookmark quickly, click the Add button in the toolbar, or drag the webpage’s icon from the address field to the bookmarks bar.
    To see your bookmarks, choose Bookmarks > Show All Bookmarks.
    In the future, rather then deleting an app, come here and ask for help first. More times then not, you will save yourself time and trouble.

  • HT5487 So we just got a new Macbook and I also installed the apple configurator tool. I'm using it to prepare the iPads for deployment and it won't let me prepare them? It gets an error stating "retrieving iOS info from apple" then it stops and says "inte

    So we just got a new Macbook and I also installed the apple configurator tool. I'm using it to prepare the iPads for deployment and it won't let me prepare them? It gets an error stating "retrieving iOS info from apple" then it stops and says "internet error". My Internet connection is fine with the Mac-book. It shows the iPad is listed under the Prepare logo up top as 1 but under supervise none are shown. Although it does show itself in iTunes. Also the profile I created is fresh and has no errors. We have tryed nearly everything I cna think of and online forums are not giving us to much info on this error. 

    A wag at this.  A port issue?
    "Apple Push Notification network setup
    When MDM servers and iOS devices are behind a firewall, some network configuration may need to take place in order for the MDM service to function properly. To send notifications from an MDM server to Apple Push Notification service, TCP port 2195 needs to be open. To reach the feedback service, TCP port 2196 will need to be open as well. For devices connecting to the push service over Wi-Fi, TCP port 5223 should
    be open."
    http://www.google.com/url?sa=t&rct=j&q=ports%20ios%20configure%20ipad&source=web &cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fimages.apple.com%2Fipad%2Fbusiness%2Fdocs%2 FiOS_MDM.pdf&ei=5lXGUPCcJMXx0gH2wYG4BA&usg=AFQjCNFzINvs7ktT-6o6Q_l4Qk2HkpjtCA&ca d=rja
    google: ports ios configure ipad
    Try it on your home network where there isn't a lot of 'controls' -- network filtering , firewalls, etc.
    Robert

  • How do I get the none button to pop up so u don't have to have a credit card for apps? I owe nothing for apps from Apple, NOTHING!? And it still does not show the option "none". If it helps the card I have is a debit.

    How do I get the none button to pop up so u don't have to have a credit card for apps? I owe nothing for apps from Apple, NOTHING!? And it still does not show the option "none". If it helps the card I have is a debit.

    I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
    I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
    Anyway, if you choose to do so, you can leave feedback here:
    Apple.com Feedback
    Apple Support Feedback
    Developer Feedback
    Product Feedback
    QuickTime Feedback
    Search Feedback

  • Received message today telling me that I have won money from Apple Lotto and to redeem at redeem2@applefl.co.uk Comments please

    Received message today telling me that I have won money from Apple Lotto and to redeem at [email protected] Comments please

    And thanks for posting about it...there have been a huge series of phishing scam emails going around for about six months...some look so authentic users get duped into replying, then ask if they made a mistake.

Maybe you are looking for