Pop-up in new Satellite L855 - Windows is not genuine

Sorry for my English.
on February 8, 2013 I bought my Toshiba L855 laptop with Windows 7 Home Premium preinstalled.
For about 10 days I get a pop-up that says Windows is not genuine.
Windows is activated.
I checked the license key with the software *"Produkey"* and is different from the license key that comes in Microsoft sticker.
How is it possible?

There are fuller explanations out there but this gives an overview:
If Windows is pre-installed on a computer by an original equipment manufacturer (OEM), the operating system is automatically activated without the need for interaction from the user.
(10) In this case, the copy of Windows installed does not use the product key listed on the certificate of authenticity, but rather a master product key issued to OEMs called a System Locked Pre-installation (SLP) key.
On each boot, Windows confirms the presence of specific information stored in the BIOS by the manufacturer, ensuring the activation only remains valid on that computer, even if the product key is used on another machine.
( [http://en.wikipedia.org/wiki/Microsoft_Product_Activation] )

Similar Messages

T430s Windows 7 not genuine

Hello
I have bought a Lenovo T430s, its type 2355-CTO, it is still in the warranty (already checked this), and for the last 20 days I get "Windows is not genuine". It run perfectly in past 4 months, but suddenly (I guess a Win update) starts to show me this message.
I don't have a Win Product Key on my battery, I called Lenovo and they told me that my laptop is with pre-manufactured Win and the key is embedded. I tried all the fixes I could from Lenovo boot console but none worked.
I don't want to reset the hdd to factory setting (the only option left) as I have a lot of data on my HDD plus other SW installed from the company network.
Isn't there a fix or something?
Thank you in advance
Adrian
Solved!
Go to Solution.

Hi trache82, welcome to the forum,
it's possible that the solution to the following thread may help you
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Windows-7-Not-Genuine/m-p/220329#M24494
There are also quite a few other threads in the boards of members experiencing similar if the above doesn't help.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
Deutsche Community Comunidad en Español English Community Русскоязычное Сообщество
PepperonI blog

"Build 6002: This copy of Windows is not genuine"

Hi everyone..
I have had my TOSHIBA Satellite L40-139 for over a year. It was bought from PC World and came with a pre-installed version of Windows Vista Home Premium. I do not have any of the disks that came with the laptop but the Windows installed is genuine.
I went to install Vista Service Pack 2 having downloaded it. I restarted my laptop only to find my desktop wallpaper had gone and been replaced with a black background and the following in the bottom-right corner of the desktop:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuine
This was followed by a pop-up window with two options, 'Activate Now' or 'Activate Later', followed by an error pop-up that says Windows must be re-installed as an "Unauthorised change has been made...please insert CD or DVD". If I press 'Activate Now' it just goes to another pop-up that says I can contact TOSHIBA. If I click the link it just goes to a standard 'Help' screen!
I don't know what to do..I have the COA product key sticker intact and have tried entering it but it just comes back with various errors. It's as if as soon as I installed service pack 2 I've had problems. Again I do not have Vista or a toshiba recovery disk (I don't even know if it came with one). I have tried restoring Windows but it just returns with the same screens!
HELP!!
PS. Is the Toshiba support line a free number? Does anyone know a number that is free to call from mobiles? (I do not have a landline).

> As per my first post I do not have a Recovery DVD as mine didn't come with one..I take it I must be doing something wrong and there is another way to sort this? Even the Toshiba product spec states that no recovery DVD comes with it.
As per my first posting I wrote clearly that new notebooks dont come with recovery discs but with HDD recovery only and you must create recovery disc alone. Everything is described in Users manuals document. If you dont read it and dont pick up info about your notebook I cannot help you about it.
If you cannot start HDD recovery installation as described in Toshiba document then something must be screwed up. Why? I dont know.
You can try method posted by Paolo but if this will not help you must install OS again or activate preinstalled version. If you dont have possibility to install original recovery image you can order new disc under https://backupmedia.toshiba.eu/landing.aspx or try to clarify situation with nearest Toshiba service. Call them, explain the situation and maybe you will get one for free.
Sorry but I dont know what else to say.

Windows 7 - Build 7601 this copy of Windows is not genuine

Hello everyone.
Im a newbie here so i hope i get this right.
I have a question about this message on my desktop reading "Windows 7 Build 7601 this copy of Windows is not genuine." ????
I bought this Satellite c660 at Qatif, Saudi Arabia and now it is here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It is asking for a product key and i cannot find one. There is no product key sticker in the bottom and i dont know where to get that.
I've run a diagnostic and i hope this helps.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85062
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL +8NxRgtMToxMDARso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
PLEASE anyone help? I am not a techie person and i dont know how to fix this problem. Thank you and regards.

Now, this is pretty complicated for me to understand but one thing is just clear, this is counterfeit. I have asked help from other Windows7 forums and all they tell me is to report this to Microsoft.
MANY people have counterfeit installs - very few of them actually know it! And im one of them.
A large proprtion of counterfeiting is done b vendors who can make a quick buck by buying/building OS-free machines, and installing 'Ultimate' to unsuspecting purchasers.
Another thing is that I cannot see any COA sticker anywhere my unit.
I used a keyfinder softwareto find my product key but it's not valid for activation since the key used in here is a Default Key. is is getting worst.
I am not very good with this technology stuff and im getting really frustrated.
Is it possible that if i upgrade my system to Windows 8, and use a legal purchase, will i be able to get rid of this "Windows 7 Build 7601 this copy of Windows is not genuine." thing???????
Please help. Thank you.

Windows 7 tells me that my windows is not genuine and the problem is Firefox. I did a total install and lost every thing and it worked fine for a month and it did it again.

At windows start up it tells me that this copy of window is not genuine and as get into window a message pops up telling that fine the solution qlick here and this tells me is firefox and the steps I need to take. But nothing works even taking the cumputer to an earlier date through system recovery.

You need to have the original serial number from the first time. If you purchased it thru a school program/discount then you should check with the school to see if they still have some way of assisting you.

Error: Windows 7 Build 7601 This copy of Windows is not genuine

This ThinkPad 4270 was new in April 2012. About 2 weeks ago, the Error message: Windows 7 Build 7601 This copy of Windows is not genuine started appearing.
The Lenovo help desk in Atlanta is of no help. Their job is only "hardware," they say. I have paid Microsoft techs to fix the problem. Three of them have tried everything from running malware and antivirus software to making a registry change.
The "fix" lasts for only a few hours, during which time the message disappears and then, for no known reason, reappears.
I have discussed this with Norton techs and can't find anyone who can either explain or fix the problem. Everything works just fine--the error message just comes up. If I run the MS Validate program it disappears for a while, then reappears.
Also I have had a problem with the fingerprint reader from the time I first received this computer.
I have read postings on the error online on various boards. People have ideas about everything from a virus to a "race" issue with competing anti-virus software. I've had the online "experts" look at the computer and no one can really state the problem.
Do any of you have any experience with this? Any ideas of a real cause and fix?
Everything works just fine--just have the error message.
Thanks for sharing any ideas.
Solved!
Go to Solution.

It's possible that the license storage is corrupt. Try this:
1) Click the Start button at lower left of your desktop
2) Type: %windir%\system32 into the search window.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start sppsvc
10) Type: slui.exe
11) The Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you have a Product Key, reactivate Windows by following these steps:
1. Click the Start button
2. Type: slui.exe 3 and hit the Enter key
3. Type in the Product key from the sticker on your computer
4. Click the Next button.
5. You will be asked if want to Activate, click ok
You can also activate by phone by following these steps:
1. Click the Start button
2. Type: slui.exe 4 and hit the Enter key
3. Select your location in the drop down menu and click the Next button
4. The next screen provides the number to call to Activate by Phone
How to contact a Microsoft Product Activation Center:
http://support.microsoft.com/default.aspx/kb/950929/en=us
Please let the board know if either of these methods worked. Good luck
T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask

Windows 7 build 7601 this copy of windows is not genuine how to solve this

my new pc is showing the messege windows 7 Build 7601 This copy of Windows is not genuine
how to solve the issue

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06642&tmp_task=setupCategory&cc=us&dlc=en&lc=...
click on the above link and follow the steps for activating.
I work for HP, please click the kudos star on left side to say thanks.
If it works reply back saying as a solution so that it helps others.

Version of Windows 7 not Genuine after recent updates

On 9 Dec 2014, my machine installed windows updates automatically. The next day when I restarted the machine, I received a prompt saying that my version of windows was not genuine. I checked in the control panel system window which said that windows had
been activated. Called support and the walked me through activation, which was done over a year ago, when I first built the machine, and everything seemed fine. Then, today when my wife started up the machine, she received the same prompt. I am running
windows 7 home premium 64-bit, with a single user profile. There is also a new icon on the desktop titled "install downloaded windows 7 64-bit _v2" or something like that. Any ideas?

Hi Garsimtech,
Normally update should not reactivate windows.If you replaced some important hardware like the motherboard ,hard drive and so on, it will result in reactivating .Sometimes, the malicious program will result in reactivating.
Have you tried to call up suppot again and what is the result ?
If the call support will not solve the issue,please run the tool in the following link and get the diagnostic report, it’s recommended to post the report in our Genuine Advantage forum, members there have more experience in analyzing the activation diagnostic
report.
Tool Download
http://go.microsoft.com/fwlink/?linkid=56062
Microsoft forums - Microsoft Genuine Advantage
https://social.microsoft.com/Forums/en-US/home?category=genuine
Best regards

Windows 7 not genuine - ?? after 4 years - sys just updated last night, haven't rebooted yet

I have an HP Pavilion All-In-One PC, Model M 227 - Windows 7, 4 GB Ram
Last night I did system updates after getting a notification there was some ready. I have not restarted my system yet though and now that I've been getting this "Windows 7 is not geniune" large pop-up screen, I'm hesitate to restart my computer as it may "finalize" something I might can get rid of before its implemented. Please let me know if this would be possible?
I have been using this computer for almost 4 years if my memory is correct, and it is running genuine Windows 7 software to my knowledge. Have done all the updates it has asked for over the years and never a problem until now.
Two days ago I did 17 updates to the sytem but last night it was only 1 file.
Any help would be greatly appreciated!

See if performing the steps at the link below help.
http://temcam.com/2013/10/25/how-to-fix-windows-7-not-genuine-error/
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Validation Windows 7 not genuine

We have a site license for Windows 7. For the vast majority of the PCs we have installed, everything is working fine. They are installed on our normal Corporate Network with access to the intrnet. We have a smaller group of PCs that were installed the same
way, cloned, but is cutoff from our normal Corporate network. For Windows Update, there has been an exception made so that these machines can get to the corporate Windows Update Site. But now, one by one, they are coming up with the Windows 7 not genuine message.
As I said, these copies are legal as we have the necessary site license. How do I get Windows to recognize these PCs as valid? Do we need to punch another hole in our firewall to get to a particular Windows site?
Tim

Hi,
Do you use KMS to activate your clients?
You can try this command to reinstall all licenses files:
Slmgr /rilc
On the other hand,
the CMID should be a unique value per KMS client, how do you cloned your computer?
The KMS current count does not increase when you add new Windows Vista or Windows 7-based client computers to
the network
http://support.microsoft.com/kb/929829
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support

Windows suddenly not genuine after 6 months

Hello,
6 months ago I did a system restore on my thinkpad edge e520 using the lenovo recovery drive and just now a window has started popping up say I need to check if windows is genuine which when I download the tool and run it it says my windows is not genuine. In system in control panel it says that my windows is activated and there is a key present there.
Any ideas guys?
Cheers

Hello,
I suspect some sort of error with validating your Windows license; that's not an area I'm very familiar with, but you might want to try posting a message in the Microsoft Genuine Advantage Support Forums and see if one of the experts over there can assist you with identifying the cause of the issue and resolving it.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Microsoft windows is not genuine error

Hi,
I have installed Symantec Endpoint Protection Antirvirus software in my machine on 2 Jan 2015 but soon restarting my machine I'm getting an error "Windows is not Genuine", Go Online and resolve. I have my Windows
Product Activation key and I have entered the Key many times in order to activate my windows product on my machine; but it is not activation and getting error code 0x80007000D, prompting again that Windows is not genuine.
Apart from this My Office in the same machine have got problems and it is also giving error of invalid software after SEP installation.
Will you very thankful to anyone who will fix the issue.
Please

Hi,
I have installed Symantec Endpoint Protection Antirvirus software in my machine on 2 Jan 2015 but soon restarting my machine I'm getting an error "Windows is not Genuine", Go Online and resolve. I have my Windows
Product Activation key and I have entered the Key many times in order to activate my windows product on my machine; but it is not activation and getting error code 0x80007000D, prompting again that Windows is not genuine.
Apart from this My Office in the same machine have got problems and it is also giving error of invalid software after SEP installation.
Will you very thankful to anyone who will fix the issue.
Please
You should repost in the Windows Genuine Issues forum. Read the directions below before you do:
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post
your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
Simply delete the only lines that contain links - this will allow the remainder of the report to upload (and those lines are not generally
critical to the report anyhow)
Please do not read this sentence. Please ignore the previous sentence.

Re: "This copy of Windows is not genuine" message

Hello, this morning the following message appeared as my wallpaper:
"Windows 7
Build 7600
This copy of Windows is not genuine"
Windows came pre-installed on my laptop (i.e. is genuine).
I searched Microsoft, their solution is to run rsop.msc - when I try to do this, I am given the message 'Windows cannot find 'rsop.msc''.
Can anyone help?
Many thanks in advance.

Hi
Toshiba preinstalled image is already activated and does not need to be activated again
Also the serial key at the bottom of the unit will not help you. It belongs to the image (OEM version) which is already installed and activated

Windows is not genuine

I've bought Lenovo B520 computer with preinstalled Windows 7 Home Premium. Windows was activated and Product Id was
indicated. After several weeks I'm receiving messages that Windows "is not genuine" and I am a victim of fraud.
I did:
1. Cleaned Register with two different programs.
2. Uninstalled Antivirus.
3. Uninstalled and reinstalled Microsoft Activation Update KB971033.
4. Run Microsoft Validation tool. Diagnostic report says that Windows is genuine. But Product Key in the report (part of it is
shown) different that one in COA.
5. Reactivation impossible, error code 0x80070424.
6. Tried repair by Microsoft troubleshooting but they say it's Lenovo responsibility because Windows was preinstalled - OEM.
Product Key from COA: *****************
Product Id: 00359-OEM-8992687-00249.
Is somebody knows the solution?
Moderator note: COA key removed

You may need to activate it via telephone, rather than rely on the on-line activation.
See...
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/00359-oem-8992687-00249-p...
http://social.microsoft.com/Forums/uk/genuinewindows7/thread/0dc745b0-8e2e-44b2-8a0a-7a67f2a7dedb
Cheers,
Bill
I don't work for Lenovo

My computor has a message that says this copy of windows is not genuine. Please Help

My computor shut down and I called the lenovo help centre.I was then told that as my computor was not responding that I would have to return it to its factory default settings. The guy told me to turn off the computor and then press f11 and hold while turning it back on . I now see the message on the screen windows vista build 6001, this copy of windows is not genuine. I dont know what to do and the people at lenovo refuse to help me. Can someone please tell me what to do as Im not very computor litterate.

You can try this, i have see it on another french forum
(in a command line - cmd)
enter
slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX where XXX... is your licence N°, you find it on the Microsoft sticker
then enter
slmgr -ato
for activation
Message Edited by erbscr on 01-22-2009 12:00 PM

Pop-up in new Satellite L855 - Windows is not genuine

Similar Messages

Maybe you are looking for