Pop up that won't go away

I have a popup that appears in add format telling me I need to update window viewer to continue. I don't believe it and suspect that it is a Trojan installer. I am using 25.0 and I have uninstalled the program and then reinstalled it. The popup only appears when I hit a link on a page. I am still attempting to figure if it is a select link but it does not appear so.

hello, this sounds like a problem possibly caused by malware on your pc. please go to ''firefox > addons > extensions'' & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Remove a toolbar that has taken over your Firefox search or home page]]
[[Troubleshoot Firefox issues caused by malware]]

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Safari pop up that won't go away

Ok so just like the title says I have a safari pop up that wont go away. I restored my iPhone and it still wont work. I saw a post describing this problem on the computer communities but I can't find anything to do with this on the iPhone community. The post I was talking about is here Popup on Safari that will not go awayunknown

I found the answer so I will link the post with the answer in case anyone stumbles on this with the same question just received online-apple-issue.com safari alert on iphone 5s. to fix it please call support for apple 1 866 580 8458 immediately

Link scanner agent and loader agent pop ups that won't go away

Link scanner agent and loader agent pop ups won't go away. How do I get them to stop?

the same thing has been happening to me for a while, it doesnt seem to affect anything but i would like to get rid of it, i feel like it might be a bug.

I have a pop up that won't go away!!!

Let me preface this by saying I reset permissions on my mac after it was giving me some trouble about being able to write files to a external drive as well as my own hard drive (the reset fixed this). I did this by booting into repair boot and reseting permissions and ACL's. The only problem is after booting up I get a pop up login box saying : "networksetup is trying to modify the system network configuration. Type your password to allow this." <<<< this window will not go away no matter how many times I enter my password or hit canel. It goes away for a few seconds and comes right back. I just discovered that my vpn won't turn on either.
PLEASE HELP!!!!
<Edited by Host>

Please read this whole message before doing anything.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
Step 4
ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of login items' | open -ef
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

Pop-ups that won't go away no matter what

Hello, I am lookinf for a solution: my children went on a torrents dowload site. They downloaded some tv shows. I ended up with lots of pop-up windows everywhere and on some web pages there are highlighted words (in green) that are itself pop-up windows as I approach them. I have tried bit defender, Safari settings (blocking pop-ups) and nothing seems to work. Coud I get some help, please?

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Application Support/VSearch
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchAgents/com.vsearch.agent.plist
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

HT1527 when I try to download apps in my iphone , i get a spinning circle that won't go away and a icon that is gray and says "waiting". Any ideas how to solve?

When I try to download apps in my iphone , I get a spinning circle that won't go away and a grey icon that says "waiting" .Any ideas how to fix the problem?

First go into settings, Itunes and App store, sign out and then sign in again! (This might not work)

Have a number badge in settings that won't go away and there are no updates that need to be done. Help!!!

On my settings, there is a number one (red) that won't go away. There are no updates that need to be done.

Maybe you should try updating 5.1.1 from iTunes? Because I had the same thing and it was 5.0.1.

Every time I click on something, the spinning wheel of death pops up and won't go away.

I restarted my computer recently, and ever since, the "spinning wheel of death" pops up and won't go away, every single time I click on something. It's getting really annoying, and I just need to do my school work on it. Please help. Someone!

Mac OS X (10.7)
Use Lion Recovery

When I try to go to the app store, I have a popup for a game that won't go away. I can't get it off the screen. Suggestions?

When I try to go to the app store, I have a popup for a free game that won't go away. I can't get into the app store.

This happened to me twice lately. I finally got around it by double tapping the home key to go back to the homepage finding the app store that was running and flicked it up to get rid of it.
When I went back to the App Store the Popup was gone.

My ipad will has a pop-up that will not go away when I click ok, and makes it completely impossible to use the ipad. The pop-up says: iCloud Backup: This ipad has not been backed up in 6 weeks. Backups happen when this ipad is plugged in, locked, and conn

My ipad will has a pop-up that will not go away when I click ok, and makes it completely impossible to use the ipad. The pop-up says "iCloud Backup: This ipad has not been backed up in 6 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wifi." I do not know what to do.

Same situation. Had to pull out the Mini to research this. The Apple logo has been on the screen about five min, oh, just went black. Home brought it back and popup is gone. Wonder why this happened to many folks.

I'm getting mdmclient error that won't go away

I restored my computer yesterday and it was working fine. This morning after booting, I am now recieving an error messag that won't go away even when I click 'Ignore'
Below are the details when I click 'Report...'
Process:         mdmclient [2736]
Path:            /usr/libexec/mdmclient
Identifier:      mdmclient
Version:         1.6 (520)
Code Type:       X86-64 (Native)
Parent Process: launchd [273]
User ID:         501
Date/Time:       2013-01-14 11:12:37.422 -0700
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Sleep/Wake UUID: 8691BEB3-4C2A-4ED1-9E8B-FAD122CCF685
Interval Since Last Report:          1304923 sec
Crashes Since Last Report:           17472
Per-App Crashes Since Last Report:   164
Anonymous UUID:                      5EB6D6FB-1718-D922-77A4-19931C576C6F
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/ConfigurationProfiles.framework/Versions/A/Co nfigurationProfiles
Referenced from: /usr/libexec/mdmclient
Reason: image not found
Binary Images:
       0x100032000 -        0x10006efff mdmclient (1.6 - 520) <E228B3E9-A4D7-390D-A318-B3487E890F21> /usr/libexec/mdmclient
    0x7fff5fc32000 -     0x7fff5fc6693f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
    0x7fff8c7da000 -     0x7fff8c92bfff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <833DA682-A3C1-39E7-AEC3-9EDC734DE2A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff8dee0000 -     0x7fff8e23cfff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
Model: MacBookPro6,1, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Only #1, Ethernet, vnic1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Backup+ Desk, 0x0bc2 (Seagate LLC), 0xa0a4, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

I FIXED IT.
The issue was a folder name. For some reason, a folder was name Fersions when it should have been called Version. I have no clue why it was named that way, but I named it correctly and the error disappeared.

HT4059 I have a "call out" window that won't go away. It's there no matter where I go in iBook, my library, all my books etc. what can I do about it?

I have a "call-out" that won't go away. It's there no matter where I go, or what I do within iBook, be it my library, or other books. How can I get it to go away?

Have you tried turning your phone off and back on?
Reset the phone hold the home button and the sleep button in until the phone turns off ignore the "slide to power off" message and keep holding the buttons, the phone will reboot

There is a pop up on my safari that won't go away

i have a pop up on my safari saying that I need to call a toll free number to contact apple support because there is some sort of security issue. I tried clicking ok and x but that doesn't work. I then checked here and have seen that people have the same problem however, all the answers were for Macs. Does anyone know how to get rid of it on an iPhone 6?

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

The Pop-up That Won't Die In Pages Tracking

Pages version 4.1 (923) running on Lion, OSX 10.7
When you turn on Tracking, an annoying translucent post-it pops up—no matter where you put your cursor. It tells you the last thing you did in the document, and when you did it—like that's something you need to know.
And it won't go away until you click someplace else in the document.
AND there's no way to turn the feature off. Really, I looked everywhere in preferences, and an Apple Pages specialist confirmed that on the phone.
I swear, it's as bad as the paperclip in MS Word.
OH! And on Lion -- the damned thing stays on the screen when you switch apps. I'm looking at one right now at the bottom of the screen, while I'm in Safari. And it MOVES—now it's on top of this message's menu bar. It appears and disappears. To get rid of it, I'd have to switch pack to Pages and click somewhere in the doc. It's like a villain in Doctor Who.
Since there's no way to turn it off in the program, that leaves the terminal—which I've never used but am willing to brave if someone would be so kind as to tell me what the frak to do and how to do it?
Pretty please?
Or is there someone smart enough write an Applescript or patch?? I'm dyin' here.
Thank you in advance,
outlaw

As far as I know, the local menu entitled "Bulles de suvi" in French isn't deeply buried !
Check the item "Hide All" and, what a wonderful surprise, the post-its will no longer pop.
To Peter's attention, it's not a system feature, just a Pages's documented one
Yvan KOENIG (VALLAURIS, France) dimanche 7 août 2011 16:59:24
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Safari Hijacked and Certificates that won't go away. Malware?

Four times over the last 4 or 5 months "something" hijacks Safari and freezes it.
The first 3 times I was in Google.   I clicked on a site, it would freeze Safari and I would get a message from an unrelated website telling me to call a number for Apple Support which was not Apple.
Each of those 3 times I called Apple Care and they went to Finder>Library> Cache and removed files from Launch Agents, Launch Daemons and Plug-ins. That removed the problem.
This time I was in Words With Friends when a Certificate popped up for the website Secure.RubiconProject.Com.   I spent over an hour on the phone with Apple looking for bad files. None were found but we couldn't get rid of the Certificate and Safari was frozen.   Also, WWF would keep crashing Safari.
The Apple guy had me install a 2 week free trial of Web Root antivirus. It found some problems which it took care of. When I went back to Words with Friends the Certificate popped up again but this time I clicked on it since Web Root would tell me if there was an issue.
The screen was blank but since then: 1. No certificate and 2. an error message that was always across the top of WWF about having to reload the page was gone. When I used Firefox to work on this problem with Apple, I would keep getting a message that said Firefox would not direct this to another page and I had to click an OK button. That is gone.
I don't know why I keep getting this issue since each time it is different.   I told Apple guy that I had read that Apple doesn't need antivirus and in fact they can cause more problems than they help.   He said Apple has a Firewall but nothing for malware which is become more and more prevalent. There are threads here about not needed anti viruses but I'm at a loss.
I have Apple Care for 2 more years but I don't want to keep calling them if I can find a solution to this. I'm not tech savvy.   I would like an antivirus that is a one time fee.
Advice please?

You may have inadvertently installed adware. Eradicating it is simple and you don't have to download or install anything to fix it.
Although adware relies upon deception, it does not get installed without your consent, and "anti-virus" utilities cannot prevent users from willfully installing garbage. Only you can do that, by recognizing adware's appearance, which is constantly changing as adware authors constantly attempt to thwart automatic means of detection.
For an explanation or how this may have occurred, how to avoid it in the future, and for Apple's recommended solution read How to install adware.
Webroot is garbage that won't help prevent adware. Uninstall it. Be sure to follow its uninstallation instructions.
I have Apple Care for 2 more years but I don't want to keep calling them if I can find a solution to this.
You should call them, as often as necessary. AppleCare is a service you paid for. Let them work for you. I suggest you express your displeasure regarding their inept recommendation to install Webroot. OS X's software firewall is also completely irrelevant to your concern.

Pop up that won't go away

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