Pop-up window doesn;t show up when doing log in procedure for wifi

Hi,
I am at an hotel for 5 days in Tokyo and got access to wifi. Works fine on my PC: I open my browser, enter the access code, it opens a new window for finale confirmation and yes I am connected.
I tried to do it with my iPhone too (as I am trying to avoid paying huge 3G fees to AT&T): I select the wifi network, it launches the log in window. I enter the access code, validate and then nothing. The pop-up window that appeared on my PC doesn't appear on my iPhone. I tried to enable pop-ups on Safari but it has no impact.
Can you help me there (ASAP if possible)?

Your guess regarding fonts is right: most likely some system font is missing.  It is often a missing Segoe font that causes this.

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