Pop-up windows are blocked even though I uncheck "Block pop-up windows" in the options.

In Facebook, when I try to launch the player to play all the songs Songs iLike, it does not work. Instead, an empty window opens up. Also in Windows Live, when I try to pop out my conversations, it just says "If your pop out window is blocked, check your browser settings." and the same empty window appears.

You may have another pop-up blocker on that PC, maybe as part of a security program.

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Hompage is redirecting to ask Jeeves even though I keep setting my preferred homepeage in the options window - why?

I have just upgraded to firefox 4 - now every time I open it it defaults to the ask jeeves search page as my homepage.
THIS IS EXTREMELY ANNOYING
I have tried to reset to my preferred homepage using the options window - however, it still does noot work and seems to defualt back to the ask jeeves site when I re-open firefox.
Is this a known issue or is there a fix for this?

Yeah how do you get rid of ask.com from Firefox
It seems that ask.com has joined the Mozilla Firefox partner program which has added ask Jeeves into the latest version of Firefox.
http://www.mozilla.com/en-US/about/partnerships.html
I found some files on my computer which were from ask.com referring to co-branding, but even though i deleted these files from my computer it is still in my browser.
There was no notification of this during the last Firefox update, so unless i can get rid of it, it will be time to change browsers.

When closing Firefox, after reopening it, my tabs are gone, even though I have Firefox set to remember session.

When closing Firefox, after reopening it, my tabs are gone, even though I have Firefox set to remember session. However, after several hours and opening and closings of Firefox, it will open tabs from the old session, for no apparent reason.

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
In case you are using "Clear history when Firefox closes":
*do not clear the Browsing History
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

I am running 4.0.1 and when I download something the Download box stays blank-even though I have selected in General Preferences 'Show the downloads window when downloading a file' AND selected 'Save files to Downloads'....???

I am running 4.0.1 and when I download something the Download box stays blank-even though I have selected in General Preferences 'Show the downloads window when downloading a file' AND selected 'Save files to Downloads'....???

In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

TS4532 My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange using the web browser. The connection worked until IOS 6.1.2 was Install

My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!

I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general.

TS1424 I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading

I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading reported.

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting them from your iTunes library and redownloading them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

HT203167 I cannot sync my iPad or iPhone to iTunes on my Windows 8 PC, even though I have been doing this successfully for years. I have been through all the troubleshooting steps I can find in iTunes, to no avail. Help please?

I cannot sync my iPad or iPhone to iTunes on my Windows 8 PC, even though I have been doing this successfully for years. I have been through all the troubleshooting steps I can find in iTunes, to no avail. Help please?

I seem to be having the same problem on my Windows 8 laptop... I am able to update my iPod Nano through iTunes but my iPhone is not recognized as a device in iTunes. Have been able to update my iPad until recently. Is this a bug fix that Apple can help with? I'd rather not uninstall all my Apple programs if I can avoid it...

Keyboard clicks and lock sounds are off even though the settings show them as "on". How can I get them back?

Keyboard clicks and lock sounds are off even though the settings show them as "on". How to get them back?

Use the volume buttons on the side of the phone. Personally, I find it's better with those off completely.

I have a first generation iPad and macbook air and iPad is saying that my username or password are incorrect even though they are working on the Air and my iPhone.

I have a first generation iPad and it is saying it can't get mail as the user name or password are incorrect even though the same details are working perfectly on my Macbook Air and iPhone.

Hi Go to settings On iPad Email Accounts Delete Email Account then Re Add Account Do this for each Account you are having problems with. Cheers Brian

HT5569 I have I phone and I pad connected to a wifi network the iPad works ok with the network but my iPhone doesn't connect at all even though it shows that I'm connected to the wifi ! Help me

I have iPhone and an iPad and both if them are connected to wifi service , my iPad work fine connecting to the internet but my iPhone doesn't even though it shows that it's connected to the wifi network , please help me I'm in Spain and I need this phone to work , it was working fine this morning on a different wifi network ,

Hi Charajiji,
Thanks for using Apple Support Communities. This article has some steps you can try if you are experiencing difficulty using Wi-Fi on your iPhone:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Cheers,
- Ari

Why is my history blank even though I have 'remember history' turned on in the preferences

Why is my history blank even though I have 'remember history' turned on in the privacy tab in the preferences. I use a mini mac, Mac OS X 10.6 and Firefox 6.0.2

Same problem here. I have Firefox on several machines and OS (XP and Ubuntu [edit: Win 7 too]). However, the bookmarks file is the same in each.
None of the location bars suggest (autocomplete) features work now. I tried deleting the places.sqlite (bookmarks) file and the bar began working again, but all my bookmarks had lost their "[http://en.wikipedia.org/wiki/Favicon favicons]". When I replaced that places.sqlite file with my original (including the favicons) the location bar again ceased working.
I highly doubt that the upgrade to 3.6.11 would corrupt every places.sqlite file I have on multiple computers. That leads me to believe that there is some kind of bug in 3.6.11 that messes up the location bar (especially if your bookmarks contain favicons). Hope some kind of patch can be found.
Edit: Just updated Firefox on Windows 7 with same results. I even backed up the places.sqlite (so it could not be corrupted) file before updating then used the backup file when the location bar failed to work. Even restoring with the backup file didn't work - again, this can not be due to a corruption issue.
Finally, I noticed that one (only one) of the autocomplete bookmarks I had selected prior to updating FF in Ubuntu was actually retained. Is there some other file where autocomplete data is held? I wish I knew why that one bookmark is still able autocomplete while all the others will not (note: this is only in the Ubuntu install all other FF installs (in XP/Win7) bookmarks will not autocomplete.

I had a software (something 6) come up on my iphone so i pressed yes, since then after restarting on its own it keeps saying no sim ! even though my o2 sim has been there all the time?? ive complety restored my iphone still doing the same, help!!!!???

i had a software (something 6) come up on my iphone so i pressed yes, since then after restarting on its own it keeps saying no sim ! even though my o2 sim has been there all the time?? ive complety restored my iphone still doing the same, help!!!!???

Dude or hot-spur,
Not fishy at all!!!! You really think I would have taken any more of my time to post a bogus rant? We'll no, it is unfortunately all true. I want to hear from anyone who is experiencing such problems not anyone else that wants to put there two cents in. I really don't need anymore hate or negativity. Just people's experiences because I feel like I am the only one having so many problems. Thank you
Yes, I have had some unfortunate bad luck to have so many problems at the same time, but some of them are just things you cannot do on the new OS.
Thank you again

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?

He menu button of the ipod touch (4th generation) is not working and the service center of ipod is asking us to pay for the fixation of the said item even though it's still on warranty. this is the case number 215866894. And the service center said that t

he menu button of the ipod touch (4th generation) is not working and the service center of ipod is asking us to pay for the fixation of the said item even though it's still on warranty. this is the case number 215866894. And the service center said that they don't cover that center part of the ipod so they're asking us money before they can fix it. We bought the ipod last december 8, 2010 and we brought it to the service center last april, 2011 here in the philippines. And until now they're not fixing it because they're asking us to pay half the price of the item which is 8,040 pesos..

As advised, you need to call Apple about this.
http://support.apple.com/kb/HE57
No one here works for Apple (no one who will reply, anyway) so there's nothing anyone here can do to help you with this issue.
Good luck.

My email program smartzone has suddenly started working on smartzone lite instead of the regular one even though I have it set to work on the regular one. It works fine on IE but not on Firefox

My email program, smartzone has started coming on as Smartzone Lite even though I have it set to work on the regular Smartzone. It works fine on IE. This problem makes my email list come up with HUGE print and it is very awkward to use. I want the Smartzone regular back. Please tell me what to do.

Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Websites+look+wrong

Pop-up windows are blocked even though I uncheck "Block pop-up windows" in the options.

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