Pop-up with 1-800-798-8393 # keeps coming back

Safari runs on 10.6.8 and I already tried to hold down shift and disconnect from the internet. Still, even after uninstalling Safari and installing it again. Any ideas how I can get rid of that pop-up

Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.
Visit another website.
You won’t have internet connection.
Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.
Select your Network.

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My iMac with OS X v10.6 keeps coming back on soon after I put it to sleep for no apparent reason.

my iMac with OS X v10.6 keeps coming back on after I put it to sleep for no apparent reason. How can I stop this from happening?

Reset the SMC, as per > Resetting the System Management Controller
If it's still not sleeping, see > Why your Mac might not sleep or stay in sleep mode

I am having with silverlight on netflix it keeps coming back saying there was a storage error

I tried calling both Netflix and microsoft and they were no help

Hi lukioxx!
You may need to try troubleshooting this issue according to the troubleshooting steps found in the following article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thanks for using the Apple Support Communities!
Cheers,
Braden

Is 800-798-8393 a valid apple support number?

Is 800-798-8393 a valid apple support number?

Sorry, I'm new at this. My computer locked down and I called the phone number that showed up. He helped me unlock my computer and when I called the number and he said my firewall was compromised and I was at a critical situation that must be repaired. He want me to let another party repair the problem remotely. I stopped at this point but am afraid my entire system is now compromised. Worried about saved passwords, etc. what do I do now?

I'm trying to open a java report and it keeps coming back with access denied to dashboard module. any ideas?

i'm trying to open a report on a web site and it keeps coming back with access denied to dashboard module. any ideas?

Exactly how are you trying to restore form TM?
Have you tried rebuilding your iPhoto library?
And your comments indicate that you may not understand iPhoto at all - you should not be inside the iPhoto library - there are no user servicable parts in it - and iPhoto does not duplicate photos - more details of yoru work flow would help sort this out
LN

I have tow itunes libraries. Music from one library has merged with the other and I can not delete the songs. They keep coming back.

I have two ipod touch libraries under my account. One for my daughter and one for me. I bought my daughter an Iphone and then opened her ipod touch libraryon the computer (Windows Vista). I plugged in her iphone so that she can have the stuff from her ipod touch on her new phone. Somehow her library has partially merged with my library. My ipod touch now has some of HER games and music on it. I went into my library and deleted these games and songs, but they keep coming back. How do I get rid of these once and for all. I don't want to be shuffling AC/DC, Rob Zombie, and then get Justin Bieber all of a sudden while sitting at a red light in traffic.

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I can't get rid of the message, n error occurred with the publication of album. It just keep coming back, and can't move around in IPhoto.

I can't get rid of the message, n error occurred with the publication of album. It just keep coming back, and can't move around in IPhoto.

Okay, folks, after a 3 1/2 hour phone call with a (very patient) telephone support person at Blackberry, here's what I learned.
You can check your USB drivers this way:
Plug in your phone into your USB drive. Assuming your Blackberry is "seen" by your computer...
Go into the Device Manager on your computer (control panel)
Expand the Universal Serial Bus controllers item on the bottom of the list
Right-click on BlackBerry Smartphone and choose Properties
Click on the Driver tab
Click on the Driver Details button
You should see one driver. I saw two. The one the BlackBerry likes is the RimUsb one.
So here's what NOT to do: We tossed the entire driver that was the "extra". This effectively made using my mouse and keyboard impossible, as they are USB, and sent my poor husband into the basement to find a million-year-old keyboard (and then a mouse) with the old fashioned kind of connectors (PS2). Bleh. Don't do that.
Here's what I did that worked (not saything this will work for you -- this modifies the Registry so better do a system backup with that backup and restore if you're nervous about this sort of thing):
From the start menu, choose run, and type regedit to get into the Registry editor.
Follow this file path: Computer, HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, Class
Click on: {36FCE60-C465-11CF-8056-4445535400000}
If there's an item on the right called "UpperFilters", delete it. (see pictures)
Hope this helps someone.
Karin
First pic: shows "before"
Second pic: shows full file path and "after"

Blocking cookies - I was told there was a cookie tab under Privacy with a choice for EXCEPTIONS - but 3.6.12 doesn't have it - how do I block a cookie that keeps coming back

Blocking cookies -
I was told there was a cookie tab under Privacy with a choice for EXCEPTIONS
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using 3.6.12

To see all the History and Cookie options, select: Tools > Options > Privacy > History: Firefox will: "Use custom settings for history"
See:
* [[Blocking cookies]]
* [[Enabling and disabling cookies]]

I have an iPad 2 v6.1.3 that has a problem with connecting to wi-fi. My other I macs have no problem with connecting. The pad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network.

My other Imacs and my wife's Ipad 3 have no problem with conneccting. My Ipad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network. A couple minutes ago, it connected for 10 seconds, then dropped the connection. Is there a way to reconfigure the Ipad to fix this major problem, as we dropped our carrier (saved a bunch of money) and just went wifi.
Thanks so much for any help with resolving my connection problem.
Gary

Hello jaxgaryj,
The following article provides a number of potential resolutions for your WiFi issues.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
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TS3899 Having an issue sending an email to a recipient with underscore in the address. Keeps coming back.

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I am having this issue as well. Here are the steps I have taken and it is still going on:
Deleted my ME account from all of my devices
Deleted undesired emails from icloud
Emptied iCloud junk and trash folders
Checked all my iCloud email settings to make sure trash gets emptied etc.
About 5-15 minutes later there are about 11 emails that keep coming back. This is getting old and if not fixed in a few days will be closing all of my iCloud accounts for good.

I have an add on that keeps popping up called object browser. I have removed it several times but it keeps coming back. Any way to get rid of it for good?

I keep trying to remove it but it keeps coming back.

That's a potentially unwanted program. You can get rid of it by simply uninstalling the program, or using an anti-malware if all else fails.
First of all, try uninstalling the Object Browser program.
'''To uninstall the Object Browser program...'''
#Press the Windows Key+C simultaneously on your keyboard to bring up the Charms bar.
#Search for ''Programs and Features''.
#Click the ''Programs and Features'' search result.
#In ''Programs and Features'', find ''Object Browser'' and uninstall it from your computer.
#After uninstalling the program completely (and restarting your computer if you had to in order to complete the uninstallation), open Firefox, go to your Add-ons page, and remove the ''Object Browser'' add-on.
If that didn't solve your problem, try some anti-malwares.
'''To scan for Object Browser...'''
'''''ADW Cleaner'''''
#Download ADW Cleaner from its [http://www.bleepingcomputer.com/download/adwcleaner/ website].
#Open the downloaded file to start ADW Cleaner.
#Scan for malware using the program.
#Clean any infections.
'''''Malwarebytes'''''
#Download Malwarebytes from [http://malwarebytes.org this link].
#Open the downloaded file to install the program.
#Upon completion of installation, run the program and scan for malware.
#Remove any detected threats.

Old emails keep coming back

I am using Mail on a macbook pro with retina display, running OS X 10.9.5. Recently, duplicates of old emails keep coming back into my inbox - unread, as if they were brand new emails. They always come a handful at a time. They show the original dates of receipt, so they appear way down in my inbox and I have to sort by 'unread' to bring them to the top and delete them. There seems to be no rhyme or reason - e.g. some are from contacts, some aren't, some I deleted when I originally received them, some I kept, some I replied to, some I didn't. Any ideas on how to stop this happening?

Cool.
First, when it finds the OLD messages can you actually open them up? If so, you can/should rebuild your Trash Mailbox. I suspect you cannot open the old message though, which points to your Envelope INDEX being messed up.
Quit Mail. Then, under ~/Library/Mail is a file called Envelope Index. Move it to the Trash. Or if that makes you nervous, drag it to the desktop. Open Mail. It will give you a message that will scare you -- a Welcome to Mail or a Mail Message Import window will pop up. This is fine. It will tell you it is importing your mail. Really it sees all your mailboxes but no index so it is creating that index.
See if that doesn't fix your problem.
-fred

I deleted the Free song of the week, but it keeps coming back!

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You must have an iCloud account, and on the iPhone gone to Settings > iCloud and turned ON Find My Phone. Then login to the iCloud account, click Find My Phone and IF the iPhone is turned on and connected to the internet it will show up.
If any one of those steps is missing it will not show up.
If you get a message that you have not registered it with iCloud, then you did not turn on Find My Phone on the iPhone.
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Mal/Phish-A threat from mail keeps coming back

I have been dealing with this Mal/Phish-A threat for a couple of months now. I keep getting a Sophos Alert to clean this Mal/Phish-A threat and when I clean it up, it pops up again. At first after a couple of days, now sometimes multiple times an hour. Needless to say this makes work very difficult, and I am also scared that the safety of my (professional) Mac is compromised. The threat appears to be an email attachment always called FullDetails.html. I read my mails using the Mac's Mail programme, and this particular account is a gmail account. I use the imap.gmail.com server to pull in email. The path of the threat is something like /Users/MYCOMPUTER/Library/Mail/[email protected]/[Gmail]/Alle berichten.imapmbox/Attachments/110344/2/FullDetails.html. I have tried the following: Clean up the threat using SophosScanning the computer (finding nothing every time) using Sophos after cleanupRemoving the attachments in FinderFinding emails containing FullDetails.thml and removing the mailsEmptying out my trash immediately after Threat keeps coming back. I don't know what to do. Please help!

Hi all,I would love to receive some more feedback on this issue. I am able to remove the threat from my computer, but I get new mails sent with this same virus every day, and I want to find a solution that does not involve me removing the mail after it's already downloaded to my computer. My Mac mail client downloads all mails and attachments to my computer, even if I don't open them. This means that the attachment I get sent everyday is downloaded automatically. I use gmail als mail client, but read all mails from the Mac mail client. Solution that's been suggested is 'catch' the email from gmail webmail, delete from there and after that open my mail client on the computer. However, this is not a real solution: I use the mail client on the Mac for reasons of efficiency and speed during my work and opening up and deleting mails from gmail everyday before the working day starts is not a real solution. I would like to hear if there is a way to prevent mails from arriving in my mail, or to permenantly delete mails upon arrival, without them being stored in inbox, trash or spam folder. Hope someone here has the solution!

I just dropped my iphone 4s in water and put it in rice, but when I turn it off it keeps coming back on. What should I do?

I just dropped my iphone 4s in water and put it in rice, but when I turn it off it keeps coming back on. What should I do?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Pop-up with 1-800-798-8393 # keeps coming back

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