Pop-ups and new tabs opening when I try to browse

Hello
I'm having trouble with pop-ups and new tabs for 'Mackeeper' among others, launching themselves in Safari on my MacBook Air. This has only just started after having the laptop for 3 months.
Operating system: OS X 10.9.4 (13E28)
Speed: 1.4 GHz Intel Core i5
Storage capacity: 4 GB 1600 MHz DDR3
I have tried troubleshooting by looking in 'Extensions' but there's nothing to remove. I've also tried Forum Member Linc Davis' advice, but unfortunately that's not working either.
I've tried all of the suggestions below, but nothing's working. It is driving me bonkers, so if anyone can help I would be most grateful.
Thank you
Jess
Linc DavisJul 10, 2014 8:22 AM Re: ANNOYING MACKEEPER TABS AND POPUP ADS
Re: ANNOYING MACKEEPER TABS AND POPUP ADSin response to chickashnaz
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(122872)

Similar Messages

  • Why does my Safari browser keep having pop-ups and new windows open without permission?

    Whenever I click on a button to go to another page or something, a new tab with a new website opens up. When I search on Google, there are all kinds of ads and pop-ups on there. I really know nothing about Internet security, so I do not know what is wrong.

    There is no need to download anything to solve this problem.
    You may have installed the "VSearch" trojan. Remove it as follows.
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Version 5.0 on a MAC will not let me switch between tabs. I can open a new tab, but when I try to go to a different tab, it just shows me the contents of the tab most recently opened. Help!

    Version 5.0 on a MAC will not let me switch between tabs. I can open a new tab, but when I try to go to a different tab, it just shows me the contents of the tab most recently opened. Help!
    Also, pop up blocker works for some time and then just stops working. I have to close and restart Firefox to get it to work again. Help!

    I had the same problem, but with Firefox 4.0. My first thought was to update Firefox (after of course restarting FF), but that didn't help it and I had the same problem.
    Among others, I had an extension installed and enabled called Tile Tabs 4.10 that I thought could feasibly creating this problem. So I went into my add-ons manager and disabled it, restarted Firefox and the tabs worked properly again. Unfortunately, the Tile Tabs extension is my favorite Firefox add-on and I use it almost every day for managing my web work tasks. I went to the add-on page for Tile Tabs and saw that there was a notice that version 4.10 didn't work properly on Mac OS, and to install version 4.9 of the extension. I saw they had a new, not-yet-reviewed version 4.11 that addressed the Mac OS problem, installed it, and everything seems to be working properly.
    I have no idea why all of a sudden I had this problem, as I hadn't updated Firefox or the Tile Tabs extension recently. Also, obviously this might not address your problem, especially if you don't have that add-on installed and enabled. But our problem started at the same time for both of us it appears based on your post time, so its probably not coincidence.
    But its worth a look, and you might want to check out other extensions if you don't have Tile Tabs that could be causing the problem.

  • Just installed Malwarebyte and i am still getting unwanted pop ups and new windows.

    Just installed Malwarebyte and i am still getting unwanted pop ups and new windows.

    You can supplement your Malwarebytes Anti-Malware scan with some other tools Firefox users have found effective. See: [[Troubleshoot Firefox issues caused by malware]].
    But it also makes sense to check a couple of things manually.
    (1) Extensions installed in Firefox
    Open the Add-ons page using either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Extensions. Then take a careful look and disable everything you either don't recognize or don't use regularly. If Firefox prompts you to restart to make the change effective, you can do that as the last step after completing your review of the list.
    (2) Windows Control Panel, Uninstall a Program
    Click the "Installed on" column heading to bring the most recent infections, I mean, additions, to the top. This is useful in revealing bundles that may have snuck unwanted software onto your PC. Remove everything you don't remember choosing intentionally.
    Any improvement?

  • How do I get safari to open pop-ups in new tabs rather than in new windows?

    Just recently I took my 13" MacBook Pro (Late 2010 Model) to my local Apple Store. When I brought it there they fixed my problem, but in the mean time they had to completely delete and uninstall Safari and Google Chrome off of my laptop. Before the apple store, my Safari would always open pop-ups and links in a new tab, now they open up in a new window. Does anyone know how to change it so they open in new tabs? The reason I need this changed is I might have unecessary websites open, and they would just be taking up space.
    Thanks for your help,
    –Dan

  • New tabs opening when clicking a link

    I have a MacBook Pro running OS X
    As of lately every time I am using safari and click on a link (i.e to get to the next page in a trademe search) a new tab opens up like a pop up. Normally it is some kind of advertisement. This just keeps happening and I can't figure out how to stop it happening. Sometimes it will open a whole new window but 90% of the time it is just a new tab that pops up. I can be simply looking for a recipe on Google and before I know it I have 10 tabs open of advertisements.
    ~feeling frustrated, please help me

    There is no need to download anything to solve this problem.
    You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Why do new tabs open when I attempt to access some pages on the Internet?

    At some websites, especially wikipedia and some other wikis, a new tab will automatically open with "www.xn--1e1-0ma" in its search bar. I do not understand why this happens and it bothers me because several new tabs open causing lag and the frustration to actually close each of the new tabs. Also, when the website loads, it turns into a Verizon (my internet provider) search for "www.1eï1.com" in which there are no relevant results to that.

    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Why does a new tab open when I click a page on google?

    When I click on a page in Google after searching it up through there, a new tab opens with the page and the Google tab remains. This does not happen on the Mozilla start page.

    hello, this might be a preference in your google search settings. go to google.com/preferences and disable the option to ''Open search results in a new browser window''.
    https://support.google.com/websearch/answer/425

  • Safari pop ups and new windows

    Everytime I'm using safari a new window with a survey or competition will open. There are constant advertisements and every time I click on a link it opens a new window or 5 . I have already blocked pop ups and it's still happening. Hope someone can help as it's driving me crazy

    Alison,
    See -> http://www.reedcorner.net/eliminating-browser-redirects-and-advertisements/ - I'm sure that you'll find an answer there.
    Clinton

  • Why do I continuously have pop-ups in new tabs in Safari?

    Hi everyone!
    I recently had a lot of my settings changed for Safari, due to my little brother's actions and I don't know why I'm suddenly getting all kinds of pop-ups... For example, whenever I click a link or right before I click a link, a new tab pops up and it can be about the mac or windows cleaning programs... Or inappropriate sites. Like. What, why? I don't know why it's doing all of this, but my brother tore my keyboard keys off my macbook pro's keyboard and he messed with a few other things. Also, whenever I view words and what not, certain words are underlined and happen to have an additional hover-over window in it. It's really annoying and I don't know why it's happening. Whenever I turn on Javascript, it happens, but when I turn it off, it's okay. But a lot of the sites I go on like social media say that I need Javascript to run on my computer, but a whole bunch of stuff comes with it... I don't think Java did this before, but it's super annoying. I really don't know if Java was on, before the accident with my bro. Also, I'd like to mention that several of my keys on my keyboard can't go back in. I literally think that I have general computer issues, but I don't have 2 grand in the back of my pocket to just whip out. So please help me with this :/
    Thank you!

    MyMistahByun wrote:
    It has something to do with Javascript. I don't know what to do and adwaremedic isn't helping me at all.
    Adware often will utilize JavaScript. If you turn off JavaScript, you eliminate the symptoms without removing the cause.
    When you say AdwareMedic isn't helping, does that mean you tried it already and it found nothing? If so, see:
    http://www.adwaremedic.com/kb/unsolved.php
    (Fair disclosure: I may receive compensation from links to my site and software, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

  • New tab opens when I click email link, this doesn't happen with IE or Chrome

    I use a specific website for work. When I click a hyperlink on the website that is supposed to generate an email, it also generates a new tab for no reason. This is a waste of time. This also doesn't happen on the same website in IE or Chrome.

    Those are extensions for Firefox. You can access the Firefox Add-ons page using one of these methods:
    * Ctrl+Shift+a
    * "3-bar" menu button (or Tools menu) > Add-ons
    In the left column, click Extensions. On the right, enabled extensions are listed alphabetically, with disabled extensions at the bottom.
    As a general test for problems caused by any extension, the user can try the same pages/functions in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
    You can restart Firefox in Safe Mode using either:
    * "3-bar" menu button > "?" button > Restart with Add-ons Disabled
    * Help menu > Restart with Add-ons Disabled
    (Not all add-ons are disabled: Flash and other plugins still run)
    After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh).
    If the problem goes away, usually that points to an extension as the culprit.
    Bear in mind that other aspects of Safe Mode may be more relevant to display glitches (hardware acceleration) or crashes than extensions, but in this case, I'd look at extensions.

  • New tab opens when I open firefox.

    This is really weird, everything was fine but now firefox always opens 2 tabs. http://i.imgur.com/G4q5fe3.png
    One is homepage and other is https://userstyles.org/firstrun.
    No, every solution is not working.. No idea why this is happening everything was fine... Solution would be to uninstall that add on but I really like it because it changes the new tab exterior and there's no search bar.

    hello aknas, there's probably something wrong with the firefox files that hold your prferences. please go through the steps described in: [[How to fix preferences that won't save]]

  • I am not happy with the new menu bar. I made a mistake in changing. Want ability to use the refresh button or have a new tab open when requested without

    I made a mistake some how. I am not the best a computer new things like the new avg changes with the search. I want back my old menu bar. I want to be able to open a new tab without having a search window open. I don't like to new tiny "file at the top it doesn't help me. I want back the ability to click the little refresh button. How do I go back to what I had before??

    jscher,
    Thank you that fixed my problem. I had sort of gotten there but you helped me the rest of the way. Thank you(:)!

  • I get 4 firefox start tabs open when I launch the browser

    every time I launch firefox I get 4 'mozilla firefox start page' tabs open simultaneously. I tried uninstalling and reintsalling to no avail.

    See this article for some suggestions: [[Firefox has just updated tab shows each time you start Firefox]]
    See also http://kb.mozillazine.org/Preferences_not_saved and [[Preferences are not saved]]
    * [[How to set the home page]] - Firefox supports multiple home pages separated by '|' symbols
    Your above posted system details show outdated plugin(s) with known security and stability risks.
    *Shockwave Flash 10.1 r53
    Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/

  • How do I stop new tabs openning when I have not selected anything. I end up with dozens of tabs espetially in Ebay, which slows things down and is a right pain.

    As question

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Also try [https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ ABP]
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

Maybe you are looking for