Pop-ups won't go away

I keep getting pop-ups when I get on safari. It get a pop-up on the top of my browser but I can't exit out of it and on the side. Sometimes, when I click on link, it redirects me to a website that I didn't intend to go to. I went to safari-preferences-extensions, and turned it off. I still keep getting these pop-ups. How do I get rid of all this?

This can happen if adware is installed without your knowledge.
1. Use free AdwareMedic to remove adware
    http://www.adwaremedic.com/index.php
   Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
   Once done, quit AdwareMedic.
             or
   Remove the adware manually by following the “HowTo” from Apple.
   http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
    Turn those off and relaunch Safari.
    Turn those on one by one and test.

Similar Messages

HT4651 Malware pop-ups won't go away!

Help - a couple of pop-ups appeared when I typed in Facebook address wrong, now I can't get rid of them, Safari won't let me close it down, and Shutdown doesn't work, saying Safari hasn't allowed it to, until I quit Safari, which I can't. What to do?!

Thanks - no force-quit seems to come up from Safari icon, just a Quit, which doesn't do anything.
If all you saw was QUIT in the menu, you probably did not have the OPTION key held when you clicked on the option. That is, press the OPT (option) key when you click.
If you're at 10.7.2, your system is down-revision. Please run software update. Click on the Apple menu in the upper left, and select Software Update.
Beyond Java (which is not installed on Lion and later, by default), another common target for security attacks is Adobe Flash. I've removed that from most of the that systems that I deal with. Visit the Adobe web site and use their deinstaller to get rid of the Flash Player tool. (If you don't remove it, you'll find you're updating that tool fairly regularly, and OS X will automatically disable a down-revision Flash Player in recent versions, pending the update or the removal.)

Pop up won't go away... Can't access safari

I opened a web page, same one I do several times a week to watch a tv show ( have been using the same site for the past 4+ Years), and a pop up popped up with an additional pop up box with an "okay" to click and it just keeps coming back. It says malware detected call this number. Yea, those pop ups come up all the time as spam scam and I can cancel out of them. But this one just won't go away. I can't cancel out or access safari preferences to delete history. I Did a reboot at and all previous pages came right back, same thing when I force quit. How do I fix this. Please help!

Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
Identify and remove adware/malware
http://www.thesafemac.com/arg/
http://www.thesafemac.com/mmg/
Adware Removal Tool
http://www.thesafemac.com/art/

Tool bar "pop-ups" won't pop. How do I fix this?

I started having the problem in Adobe Fireworks CS5. I upgraded to CC and CS-6 Fireworks and I'm still having the same problems. I just tried Illustrator and Photoshsop and the toolbars there are broken as well. All of my pop-ups are locked up. They won't pop-up with other items to switch over to. I can find no fix for it. Any tool where you can change how that tool functions does not pop-up.
Any ideas?

Turn off Spotify (which is known for incompatibility with Fireworks), and check if you have Chrome running with the Google Play Music add-on.
If that does not resolve your issues, try turning off all other applications one by one.
Fireworks is no longer maintained, supported, or developed (since May 2013) by Adobe, and compatibility issues are bound to happen at this point.

Pop Up won't go away!!!

Yesterday I was having Facebook issues. So I searched online for tips. I heard about FourSquare and how people seemed to like it better. So I downloaded it to my phone. When it was finished, I got this pop-up that filled the screen that says "The application FourSquare has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy." Which, fine ... but the pop-up WILL NOT go away. I can't fix it. I can't go to the normal screen. On the popup there's a little red "ok" button that won't let me click it to go away. I've tried turning my phone off and on a few times. I've tried pulling the battery a few times. Is there a re-set button somewhere I don't know about? Is there anything else I can do?? Please, I can't use my phone at all.
HELP!

Just so you know ... my problem is fixed. I downloaded the latest Desktop Manager and connected my phone to my computer. I opened Apploader and deleted Foursquare from my phone. It rebooted itself and when it turned back on, the pop-up was gone!!!

OfficeJet "New HP... cartridge installed" pop-ups won't quit

HP Officejet 7310 All-in-One: Two pop-ups for “New HP Photo Print Cartridge [and Tri-color Print Cartridge] successfully installed” appear at monitor center EVERY time I print. My printer is directly connected to my PC, my work requires pop-ups enabled, and I frequently have to “Print current page” of a pdf. Each pop-up has to be dismissed before I can use mouse or keyboard. Happening for 2 months now. How can I turn these off?

Hello kenishal,
Welcome to the HP Support Forums!
Sorry to hear that the Officejet Pro 8500 is not printing its colors correctly, usually this type of issue is resolved by replacing the printhead. Hopefully we can get the printer past "checking device" to see if it has resolved the problem.
You can try removing and installing the printheads and the cartridges again, here is a walk through guide: 'Initializing' Displays on the All-in-One for Longer Than Expected During Setup.
If that helps get the printer to finish "checking device" and you are still having the missing or incorrect color issue, take a look through this support page: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality.
Let me know if those suggestions have helped.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Multiple ad pop ups that dont go away by enabling "pop up blocker"

My browser opens with multiple ad pop ups that slow down my PC. Every site I've been to has said to go to tools, options, pop up blocker. The pop up blocker is on and has been on. It does not help.

Sounds to me like malware on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Pop ups won't stop sending me to the App Store

It's getting on my nerves now, must have spent ten, twenty minutes tops trying to load the page I actually wanted without being prompted to download some irrelevant game or app. Is there a way to stop this? or a better filtering system? Cause it's not like it's from a pop up window it's the same window I was using.

I have this problem but in a few other web-based apps also. Main offender is "http://topoffers.mobi" for Candy Crush Saga. In-App pop-ups blank out all else with some BS text about how 'awesome, yeah!' unwanted $ generating app for brainless schmucks is with a single 'OK' button which takes me to the app store, no choice in it. mostly I quit the app, quit it from background and reload the app. More often than not I'll get consistently pinged by it for 10 minutes regardless.
Seems pretty obvious they're utilising roving ip ad-spammers looking for iPhone users, makes me want to throw my ever-increasingly frustrating iPointless against a wall.
Why haven't you replied to RagDoll Apple?
Why aren't you fining or suspending these dodgey companies for their contrary-to-TOS practises Apple?
...they making you too much coin to deny them their shonky practices Apple?
F you Apple, F you.

Sstem preferences - Network - this message pop up won't go away

This is an Airport card I installed in the iMac G4, so I'm not sure if it's called Airport Express per se.
Here's my issue:
I just connected to the internet via Airport Card. So when I go into System preferences, click 'Network', this drop down message that reads 'Your network settings have been changed by another application' keeps popping down. Even after I click 'OK', it just keeps coming & coming. So I can't get it to go away.
Here's what happened. Airport card is installed. Then, I turned on airport by clicking on the grey Airport icon on tool bar right hand side. Got it turned on. I also click 'Open Internet Connect' to check status. Does this have anything to do with the annoying pop down message? Now I can't get into System preferences, Network pane at all.
Also, how do I go about setting a password to prevent something from using my wireless connection. I noticed that when I click the Airport icon, other wireless networks also show up.
I could get on some other network, but for others, a window pops up with 'Wireless Security: WPA Personal, and asks for password. How do I get my wireless network to do the same?
Thanks.

Lucien Tenn wrote:
This is an Airport card I installed in the iMac G4, so I'm not sure if it's called Airport Express per se.
Here's my issue:
I just connected to the internet via Airport Card. So when I go into System preferences, click 'Network', this drop down message that reads 'Your network settings have been changed by another application' keeps popping down. Even after I click 'OK', it just keeps coming & coming. So I can't get it to go away.
Here's what happened. Airport card is installed. Then, I turned on airport by clicking on the grey Airport icon on tool bar right hand side. Got it turned on. I also click 'Open Internet Connect' to check status. Does this have anything to do with the annoying pop down message? Now I can't get into System preferences, Network pane at all.
Also, how do I go about setting a password to prevent something from using my wireless connection. I noticed that when I click the Airport icon, other wireless networks also show up.
I could get on some other network, but for others, a window pops up with 'Wireless Security: WPA Personal, and asks for password. How do I get my wireless network to do the same?
This Web page
http://forums.macrumors.com/showthread.php?t=576199
suggests going from the top level of your main disk to /Library/Preferences, then moving the folder SystemComfiguration out of there (perhaps to the Desktop for temporary storage until you want to delete it). Reboot your Mac, then redeclare your network preferences and see if things work better.

Title tag pop-ups won't stay

Hello,
I've added title tag text to some hotspots on a map. They
explain what each region of the map is about. On my IE - the text
shows and stays there - so that you can read it. But on my client's
browser (IE too) the pop-up only shows for a few seconds - then
disappears. So you have to hover off then hover back on to see it
again. Is there any way to get it always to stay there? Would ALT
tags be better?

No. Definitely No.
The title attribute (it's not a tag) is controlled by the
system, and you
cannot change that. The alt attribute has no such function,
and is used for
accessability purposes, not the one you desire.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"GregInFrance" <[email protected]> wrote in
message
news:eivkmd$4sh$[email protected]..
> Hello,
>
> I've added title tag text to some hotspots on a map.
They explain what
> each
> region of the map is about. On my IE - the text shows
and stays there - so
> that
> you can read it. But on my client's browser (IE too) the
pop-up only shows
> for
> a few seconds - then disappears. So you have to hover
off then hover back
> on to
> see it again. Is there any way to get it always to stay
there? Would ALT
> tags
> be better?
>

Link scanner agent and loader agent pop ups that won't go away

Link scanner agent and loader agent pop ups won't go away. How do I get them to stop?

the same thing has been happening to me for a while, it doesnt seem to affect anything but i would like to get rid of it, i feel like it might be a bug.

Too many pop-ups

I can't even look at a website...any website because the pop-ups won't go away. I close them and they come right back. I have deleted everything from my computer that is not necessary to run the software I have but nothing helps. The pop-ups are about Java, Windows drivers and some vieo player thing. I don't trust them. What should I do?

hello, you may have malicious addons present. please try these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]

There is a pop up on my safari that won't go away

i have a pop up on my safari saying that I need to call a toll free number to contact apple support because there is some sort of security issue. I tried clicking ok and x but that doesn't work. I then checked here and have seen that people have the same problem however, all the answers were for Macs. Does anyone know how to get rid of it on an iPhone 6?

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

My MacBook pretty much has a virus I guess because I've never had a Mac before. But I do know something is wrong because my Internet is freezing says I have no Internet connection which I do pop ups are out-of-control I can't change Yahoo off my

last night I was downloading something for church (I am new to Mac notebooks it's the first one I've ever owned and I've owned it since March 2014). I have never had a problem ever with this computer that's one reason I love it. So after I was downloading this thing it sent me somewhere and to download my file so I had download my file well I don't think it downloaded the file I wanted because I never saw that file ever again I've tried everything to figure out what's going on because now my Internet is pretty much crashed it says that there is no Internet connection I have pop-ups that want to stop me using my Internet and says it's unavailable then last night when I was on a site I have all these things at the top and at the bottom that show me other prices for things and I can't figure out how to get those off I go to their website for removal and there is no removal for Mac. Google is my search engine it will not let me put in Google when I go to type for google it throws me on Yahoo no matter what Yahoo has pretty much taken over my Internet and I don't know what to do it it's a mess. Can someone please help me I am definitely not Mav Savy.
Thanks a bunch

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

I'm having issues Buying my ALBUM from iPhoto. I think Pop Ups and other issues (on my MAC) are blocking me from Ordering?

I was able to BUY/ORDER an Album before. Last time was Feb. BUT since then I am having issues with annoying Sites that Pop Up when I click within a website that I'm on. i.e. Trip Advisor>another website will open and then another and then another! VERY Frustrating! I need the pop ups to run Netflix or other programs.
1) I'm not sure this is the issue that is preventing me from Buying my Album?
2) I tried to EXPORT my Album over to my iPad thru iCloud but it ONLY exports the individual jpegs.
After hours and hours of creating this Album I don't want to start again on another device ;-(

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Pop-ups won't go away

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