POP3 email on Nokia E72

Just got a Nokia E72 and have setup my POP3 email.
Email is received only if Outlook 2007 is not open. If Outlook collects the emails before the E72 then the E72 does not receive it at all. Is this right?
Also, and more frustrating, an email received on the E72 is deleted on the next sync. Not a lot of use really.
Can anyone give me some guidance on what is happening and what the solution is.
I also have a windows live account which works on IMAP. That seems to work just fine!
thanks
Tony

Don't know why it works but we did the following: (and may work for other Virgin Media email addresses)
1. Set up a googlemail account (user/details don't matter)
2. Go online on your PC and set your NTL webmail to forward to it.
3. Delete your NTL email account on the E72 and then re-create it using "new mailbox" (you should only need to enter your NTL email address and NTL password)
4. Then on the E72 go in to settings of the new NTL mailbox. In account settings or mailbox settings there is box which only shows the user (or username) as the first part of your NTL email address (the bit before the @, without the @ and the bit after). Just add " recent: " with no gap before the 'name' and press OK and then exit. Do not do this where your complete email address is shown.
5. If in addition to your main PC you also use another secondary device e.g. a laptop to retrieve emails just add " recent: " before your user name in the email settings.

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How to enable HTML formatted emails in nokia e72?

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No supporting stuff here, amigo. This e-mail procedure is a safety precaution. Html might contain malicious code. Try Profimail for a while.
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Nokia E72 email problem

Has anyone got any ideas why my new Nokia E72 will not exchange with my tiscali email addresses.
If the phone is not connected to tiscali, mail to the laptop is normal.
If the phone is connected to tiscali, all my messages are hidden and I do not get mail on the phone.
if I switch my laptop OFF I can get messages on the phone normally.
Its a choice of phone or laptop, I dont seem to be able get both at the same time
they are pop3 accounts on windows XP, passwords are aligned, as I said, if either is switch OFF the other works fine, so settings ARE good. they just wont both work at the same time.
something is incompatible.

didnt know you had to, thanks I will check.
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Nokia e72 email with low battery

Hi i have a nokia e72 with two mail boxes.
I want to have the mailboxes always connected, but i cant find the option to stays connected with low battery.
In my previous phone (nokia e71) i have this option,
any help?
tanks

Hi XPTO,
Welcome to the Nokia forum.
When you go to Menu > Email > Settings > Select the email account > When to Sync, you will be able to set the sync interval. There's currently no option in the E72 to keep the phone connected to the internet when the battery is low, so the email account will not be synced in such a situation. This is to make sure the battery will last as long as possible.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

All my nokia e72 in my company do not get emails f...

Hello to all.
Recently I did migration to my exchange server from old machine to virtual machine(VM ESXI) all works fine but all (30) nokias e72 stop get mails from exchange still I have Iphone and Samsung galaxy continued to receive emails without a problematic I need to change something in server or turn on any service?
Thank you in advance.

I don't know if I can help, but I did use Nokia phones with Exchange 2003 on a previous job. Did you change anything besides the underlying server? Which version of Exchange are you running? I assume the E72 users have nothing in common, i.e. all belonging to the same department?
As a test, the first thing I would do is wipe the Exchange account from one of the E72's and set it up from scratch. If that works, then your fix will be simple, but tedious.

Anyone use Hotmail/pop3 via the nokia email client...

Iv'e set up hotmail (pop3) on my nokia 6303 via the email client but whether i set it to retrieve "headers only" or "whole email" it always downloads the whole email if message size is under 600kb ish and only the headers if email is above that size regardless of the setting. I tried setting up hotmail on a nokia 6600 and it does the same thing so i think its a hotmail or pop3 issue? I have the latest firmware installed.
I set up my gmail account (imap4) on the phone too and only downloads headers as requested.
Really frustrating as data bill too high to use the email client at moment. Anyone set up hotmail successfully on their nokia?
cheers

Just go to messaging, then email, and click on that - it will ask you for your hotmail address and password and then click ok to automatically search for settings from the internet. thats it.
Once done go to messaging, click down to message settings, then email settings. You can chosse various settings here as you like, then go to edit mail boxes at the bottom and you can edit your hotmail - here you can choose if you wnat to download just headers or the whole email. this is what didnt work for me - even if i set it up for just the header, it downloads the whole email.
let us know if it works.

Nokia E72- email service not working anymore

Hi there,
I recently bought a Nokia E72 for 300 bucks (euros). It looked like a perfect phone and everything seemed to work very well since two days ago.
I did NOTHINg but suddenly both my yahoo mail and gmail account on mobile does not work, not receiving anything.
When I tries to delate both the email account a message like this : "you must be connected to delete account" appears.
I re-did anything restoring the initial settings and trying to re-configurate the accounts. It seems like the authomatic configuration doesn't work at all..when I type email address and password it searches for settings but then anything happens.
anybody has the same problems? I'm very disappointed because , so far, nokia never let me down..that's why I choosed a nokia phone instead of a blackberry.

I was facing the same problem.
Try this.
Suppose you are trying to configure gmail account, then select gmail and enter username/password then it comes back to the main screen ( list of type of accounts ). Again select gamil and enter username/password.. Since I have earlier set up my gmail account, so it was asking the email and password I used for the first time to use nokia messaging application. If you don't remember yours, go to email.nokia.com and there you can try out you possible email/password combinations.
Also you can edit settings on email.nokia.com for each email account. My email account in Nokia E72 wasn't updating. Then I checked these settings and found the problem.
Try if this helps.

Nokia E72-1 send image via Email

Hi
After one of the latest firmware upgrades, the options for sending an item via email has dissapeared. For example, when I take a picture with a camera and then click the envelope icon, the only two options I get are: "Via message", "via Bluetooth" and "upload". In the past there was an option called "Via email" but is now missing. Anyone have any idea how to fix that? It's really annoying, since to send an image via email I have to create a new email and then browse the file system to find the image (there are also no thumbnails there so finding the right one is even more frustrating).
Thanks

Your'e right.
nokia has removed this item to let you send email via nokia instead. This is a commercial feature i think.
you can add attachments when you create a new mail in your mailbox though......
msonic.

Error when setup a new mailbox, nokia e72, pls hel...

I bought a Nokia E72 several days later. I really love it. I defined an Email mailbox for my company's Email. It is a POP3 mailbox. The mailbox worked well for some days, I can check, send Email using wireless LAN at home and my office.
Yesterday, I tried to edit my mailbox. As I selected the mailbox in order to change it, nothing happened. Because of that, I deleted it, then I tried to create a new one. But since then I can complete the malbox-setup task. After inserting the data, I select "save" to save the mailbox, there is a error: "error occurred in setup mailbox. Try again." I tried many time, but no success.
Someone can solve this problem? pls help!
Thanks

I have the same issue.
e72.
Firmware version: 031.023 (31-Mar-2010)
App: Email 2.2.0

Nokia E72 with no hotmail connection

Hi,
I have a nokia e72 and I want to delete the two hotmail mailboxes on my phone because they do not work since january 27 2011. Why no idea. Now I want to delete them but I cann't because I have no connection. The phone says, you need to have connection first before deleting? Can anybody help?
I also need to setup my hotmail.com connection again. Can anybody have an idea what the new mail server are or are they still the same and what are the exact settings. Because I changed so much on my phone. I think I do not have the right settings anymore.
I run 052.005 software on my phone.
Anton

Try these settings: http://en.kioskea.net/faq/4026-nokia-n97-configure-your-email#hotmail-account-settings It's the same I have except for the accespoint of course.
Pop3 port should be 995
smtp should be 25.
Check what the default is first and try both if they aren't the same.
If that does not work, it might be that your ISP has blocked a port.
Take a look here too and see if you can get it going again:http://techblissonline.com/hotmail-pop3-and-smtp-settings/

Nokia e72, gmail setup + syncing contacts and cale...

My objective was to
1) get my contacts into the phone from this account, as I had on my old windows mobile device
2) set up my gmail account on my new nokia e72
1) getting contacts from gmail into the phone.
Go here:
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=147951
and carefully do whatever is instructed.
*This works for calendar also (I assume you will want your google calendar to come into the phone, and sync thereafter. But all-day entries on google become 24 hour entries, modified by your timezone (eg xyz birthday, 15 mar 2010 5.00 am to 16 mar 2010 5.00 am). Otherwise the calendars seem to sync ok therafter (didn't spend much time there).
*This does not work for tasks. (read the google sync instructions carefully for nokia. but not for tasks, or for email bodies (though email headers sync, and you can probably create and send, and delete etc your email on the phone)
*This does not work email either, ie you can see the message headers, but can't see the bodies of emails on the phone.
The explanation for this I found after much digging is that Mail for Exchange on Nokia is actually meant for Microsoft ActiveSync servers, and Google is providing limited sync facilities using this ....system. (correct me if I'm wrong). See the datasheets on Nokia Europe websites about Mail for Exchange.
Over all, a pity, but you can't blame Nokia. As for Google (in whose hands further improvement lies for MFE playing nice with google mail), I hope, and believe they will make things better here (unless they lose their interest in it like they did with google gears).
2)Now getting your email from gmail into your nokia E72: Here Nokia is at fault, and a serious deficiency. I went to email setup in the menu's and started the wizard to create a new account. It seemed to have preconfigured setups for common email providers like gmail, yahoo etc. I started the gmail set up wizard, keyed in my username and password, then waited 5 seconds, and the screen went back to the previous one. This kept repeating, every time I tried. Tried everything: checked internet connectivity (wifi), closed all other apps including the MFE I had set up earlier, switched off and on the phone, everything short of standing on my head. So what works? How do you set up a personal gmail account on your nokia e72? go here:
http://www.techniqx.com/2010/02/workaround-for-configuring-gmail.html
(I paste that text here in case that page is removed:
"The email software in Nokia E72 still has lots of bugs. To configure your Gmail account, it’s not as easy as selecting Gmail and entering the credentials. That simply won’t work as there is a bug. Instead, workaround is to select “Other” and enter a false id like [email protected], this will take you to the next page to select the type. Select “POP/IMAP”. Now, you will get an option to enter your credentials and modify advanced settings. Here change your email id back to [email protected] and enter the credentials as mentioned here> (the gmail site for imap manual setup):
http://mail.google.com/support/bin/answer.py?answer=78799
And you have gmail set up. Quite inelegant process of setting up gmail on this nokia phone, I would say.
Nokia, please iron out the bugs and inconsistencies in your flagship models' primary functions. Otherwise the phone functions very well, the interface is nice and attractive. And while the bugs are still there, please put up the limitations and the workarounds if any prominently. Nobody expects 100 % perfection.

I had a number of problems setting up Google Apps with my E72 phone. Mail, Calendar and Tasks were not syncing.
Mail
I have spent far too long setting up google apps to sync properly with my new E72 (latest software installed). It really is a superb phone but if Nokia is not going to fully support integration with Google Apps with a simple app then Android and Blackberry will simply take over for Apps users. It really isn't up to Google to solve this its up to Nokia. Are we going to move from Google Apps or change our phones????
I have gmail and business google apps accounts and both are now syncing properly with what seems to be pretty good Nokia email software on the phone. This is allowing me to receive, send, view attachments, view sent mail etc. Here are the steps I took from the beginning. Its a repeat of some of the good advice above which helped me on my long journey!
1. Enable IMAP for the google accounts. Couldn't get anything to work otherwise.
2. Follow this instruction https://mail.google.com/support/bin/answer.py?answer=78887
3. The inbox should now be working however you now need to map the other folders you want to see on your mobile. While at your inbox go to >settings>mailbox settings>what to sync>folder subscriptions.
4. Click on Gmail and highlight the folders you want to see
5. Go back to your inbox and go to the dragdown list of folders and highlight 'More Folders'. Under 'Gmail' you will find your sent items along with attachments etc. Problem solved. Its not a pretty solution but at this stage like me you just want something that works.
Calendar
This was a nightmare and I am now running a third party app called Googasync which is working fine. In 10 days time I will need to buy this so if someone knows how to setup calendar syncing properly without it please let me know.
Tasks
Googasync will not sync Tasks and I don't know if there is any app out there that will. If someone can help please let me know. Surely this should be pretty simple!?!?!
By the way I mailed Nokia support last Thursday on the above but have not received a reply other than to tell me that Google Apps is 3rd party software and not supported. Nokia needs to wise up.
In summary its a great phone and I've moved from a Blackerry Bold to it but I shouldn't be spending days finding workarounds!!

Can't add a new email account to E72

Hi,
I have a Nokia E72-2 and I have configured an office account (mail for exchange), gmail and hotmail email. i also had configured a yahoo account but as it didn't work, I went o the settings and removed it.
Since that day, I have not been able to add any new account to the program. Whenever I go to add a new account I open the New mailbox, select anthing on the next screen (yahoo/gmail), it promps to enter email id and password, which i do. then there is a message "detecting email settings" and then it goes back to the screen where I selected yahoo/gmail. No new account is ever added.
Any help will be good.

hi
Login to http://email.nokia.com
with the first email id which u setup in mobile first.
thereafter u will see all ur configured accounts and option to add another.
click add another and setup mailbox which u want to setup.
now sync the email client on mobile and u will find added mailbox.
regards
http://shailendraraj.blogspot.com
if this helped u click green star and follow the blogspot

Nokia E72 IMAP mail problems

Cross posted from here: http://discussion.forum.nokia.com/forum/showthread.php?p=680673#post680673
Yeah, E72 e-mail client needs real work if it wants to be a competitor with iPhone 3GS (two of which I own) and Blackberry.
So far, I found these problems with it:
1. The e-mail client should be able to display all IMAP folders. Currently there is no option to do that. This is a major functionality problem. In fact, displaying all folders available on the IMAP server should be the default. Instead, the client offers the folders that don't exist at all - silly choice indeed (for instance, I get a choice to see "Sent Items", which doesn't exist on any of my IMAP servers).
2. If large number of IMAP folders is selected, e-mail client won't work any more (becomes frozen for lengthy periods of time) and may even corrupt mailbox setup (in my case, it renamed two of my mailboxes to the same name - it just called them Email). Note, it didn't corrupt my mail - it corrupted mailbox setup on the phone. Essentially, mail doesn't work after large number of folders have been subscribed to. The client keeps connecting/disconnecting and eventually gives up.
3. There is no selection for sent folder. This is a critical feature for any IMAP client. It would be nice if drafts could be selected too, but that's not critical.
4. IMAP IDLE is not implemented properly. There are a number of selections as to when to poll the IMAP server, but that is not proper push e-mail support. There should be an option for the client to keep the connection open all the time and reopen it if/when it goes down. Currently, it is impossible to have "always on" IMAP IDLE support. Which then means that e-mail delivered to IMAP server will not be picked up by the phone for many minutes.
5. Email, if configured, should start when the phone is rebooted. As of now, it doesn't, which means that even if one configures polling for e-mail and the phone is rebooted, the mail will not be picked up.
My Nokia E72 is E72-2, software version 021.024.237.02.
PS. Can someone smack Nokia Australia support people around the ears for replying with utter nonsense to customers' questions, please? It's annoying when real bugs get reported and people that have no idea what the problem is (let alone the solution) reply with garbage.

Hi all what a nice discussion on e 72 issues and I hope Nokia developers also work like users.
I have 5 e mail accounts configured g mail,yahoo,hotmail,ovi and my company account which is gmail apps . Except for gmail nothing seems to work .
First of all for email to be successful like BB push mail should work automatically . That is whenever one gets connected to net mails should down load as per parameters set . This is not happening .
Secondly i still do not know why mails do not download on manual mode also when you go to" send receive now "..I have noticed that mails do come into some of my accounts when I am connected to the net and simultaneously mail is being sent . I have tested this more than once in my office . Otherwise push mail does not work . This seems to be a serious bug .This means push mail is a flop. Further there seems to be some peculiar issue with yahoo mail .This is an issue I have for a long time . I also feel after a while whole thing gets coorupted and perhas this is the reason why e mail system stops working .
Thirdly and most annoying thing are the messages which keep pooping asking for password for different e mail account .Any one else having same issue ?
High nokia advises customers as to what they have done and what can be expected out of this system . If nokia mail system fails they will loose lot of ground to BB and apple and they can not survive selling only voice/message phones at exorbitant prices .

Nokia E72 - Set up Hotmail, Gmail and Yahoo accoun...

I bought my E72 3 days ago and the first impression i got was disappointing.
The first action you do when switching on E72 for the first time is to set up your email accounts.
Remember, E72 is Nokia's top email phone!!!
I chose hotmail. I enter my email account and then my password as requested.
And the next screen i get is nothing but the previous one!!!
The same happens with Yahoo accounts.
I found a way to work around the crash and set up my account through the "other" tab available on the wizard.
I am really disappointed that i have changed my beloved E71, to get an even more proffessional solution that in the end needs a total update to set up our emails.
There must be a solution in the next software upgrade and must be installed for free in all Nokia's stores.
Solved!
Go to Solution.

https://mail.google.com/support/bin/answer.py?answer=78887
1.Enable IMAP in your Gmail Account settings thru your PC. then on your Nokia E72,
2.Select 'Messaging' > 'Options' > 'Settings' > 'E-mail' > 'Mailboxes.'
3.If you have never set up email on your phone before, select 'Yes' to define a new mailbox. If you already have other mailboxes, select 'Options' and then 'New mailbox.'
4.Select 'Start' to begin the setup wizard.
5.Select 'IMAP4' and then 'Next.'
6.Enter your full email address (including '@gmail.com') as the email address and select 'Next.' Google Apps users, enter your full address in the format 'username@your_domain.com.'
7.Enter 'imap.gmail.com' as the incoming mail server and select 'Next.'
8.Enter 'smtp.gmail.com' as the outgoing mail server and select 'Next.'
9.Select the appropriate access point and then 'Next.'
10.Enter a descriptive name for the email account mailbox name.
11.Once your mailbox is set up, select it from the email mailbox settings screen.
12.Select 'Connection settings' > 'Incoming e-mail.'
13.Enter your address (including '@gmail.com' or '@your_domain.com') and password. 14.Select 'SSL/TLS' for your security (ports) and define your port as '993.'
15.Select 'Back.'
16.Select 'Outgoing e-mail.'
17.Enter your email address (including '@gmail.com' or '@your_domain.com') and password. 18.Select 'StartTLS' for your security (ports) and define your port as '587.'
19.Select 'Back' and change any other settings according to your preferences.
20.Check our recommended client settings, and adjust your client's settings as needed.

Nokia e72 push mail not working plus internet conn...

i bought nokia e72 yesterday for its free push mail. then i set up my yahoo and gmail account on it. but first problem is that its not working untill i manually sync it and the second problem is my internet connectivity icon always remain on the topleft corner of the screen.. plsease help me out with my problem....this is really annoying.
many thanks
Manny Thnanx
Mohit Jain
Solved!
Go to Solution.

Yup, by TOS I meant terms-of-service
As far as I know the way it works is that (1) your phone maintains a connection with (one of the) Nokia servers, so that as soon as the Nokia server has anything to say (e.g. "new e-mail"), your phone gets it; and (2) the Nokia servers fetch your e-mails so that (1) can work.
Now, I don't know how (2) works. In theory the Nokia server should act like an IMAP client, and should be using IDLE in order to fetch the e-mails as soon as the server gets them.
I don't use Nokia Messaging anymore (I now prefer Profimail on my E75), but for some time I did research a bit on that topic, and noticed that the Nokia server was making an IMAP connection to my e-mails server (fastmail.fm) every 15min, i.e. not keeping it open permanently using IDLE. It may be that during those 15min sessions IDLE was used, and then the Nokia server simply decided to close and re-open the connection. That may sound illogical, but perhaps it's more reliable this way.
In any case, I was getting my e-mails on the phone instantly, i.e. the reconnection every 15min had no impact on the actual push delivery.
Apparently there are many people having problems with Nokia Messaging. I don't know if Gmail or Yahoo allow you to see a connection log, but if they do, please have a look and see if and how often a server from Nokia/Finland is connecting to your IMAP server.
Also, I would just in case log on on email.nokia.com and make sure that your account is active (the E72 should give you a lifetime subscription, but please double check).

POP3 email on Nokia E72

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