Pop3 email set up

I cannot get my pop3 email account to set up. It tells me the username or password is incorrect. I followed the instruction but apparently I'm missing something.

Hey savi02,
Welcome to the BlackBerry Support Community Forums.
It is very possible the SMTP server could be causing the issue from adding the email account. Do you know if the SMTP server from your mail provider requires authentication?
Have you tried adding any other accounts to the BlackBerry Q10?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Similar Messages

HT201320 I want to set up a POP3 email account but in all the help I have found so far I should get the option to choose IMAP or POP. This doesn't appear and I need POP3 because I don't want anything deleted from the mail server. I have an iPhone 5s and

How do I set up a POP3 email account on my iPhone5s, using iOS 7.1.1. All the help I have found tells me to select IMAP or POP but I am not given the choice. I need to be able to set 'Don't delete from mail server' which can't be done in IMAP.

tim.fry wrote:
My email provider is BT and they do support POP3, that's what I have been using for a number of years
Okay.
Then set it up.

HT201320 how to set a pop3 email account on ipad retina

How do you set up a pop3 email account on my Ipad retina

As stated in the article you came from, did you tap Other and then enter your information for your provider?

I need to access advanced setting on my iphone whilst setting up a pop3 email account

I need to access advanced setting on my iphone whilst setting up a pop3 email account. I have entered all of the required details but when it comes to verifying the account it does not progress any further and remains at the verification stage. I need to go in some how and change the security type and the port numbers. I believe this is in advanced setting but I dont know how to get there.
Any help appreciated

Can you clarify whether this is a POP or IMAP account? I suspect it is POP (and that messages have never been deleted off the server for the life of the account) but I'd like to make sure that is the case.

My Pop3 email will not verify the email account is there a special setting to make this work?

I have set up several pop3 emails on iPads but I have one account that will not verify? Any suggestions to get it to work?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

LG Ally - deleting pop3 emails from trash folder

I have three pop3 email accounts set up on my LG Ally. All work great - however, deleting the all the emails in the trash folder is cumbersome. Is there a way to delete all the emails in the "trash folder" at one? I can only seem to delete them by tapping each email individually and then tapping delete. This is a really slow process.
Also, is there a way to adjust my pop3 email settings so that the trash folder is deleted automatically every so often?
Thank you!

There is not a delete all option to delete all the emails at once for the default email application. You also can not set a schedule to delete the trash folder. There are other email applications with more customization options on the Android Market Place.

Is there a workaround app for syncing shared POP3 email?

Hello,
I wonder if a lot of families have this problem. I have a POP3 email ,verizon.net, that is our family email shared between my wife and I. I am tired of deleting the same emails from my iPad and my iPhone over and over so I am looking to find a way to set it up like this:
verizon.net email goes to my wife's devices and my devices
when I delete an email, it deletes from all of my devices and none of hers (i have an iPad, macbook, and iPhone)
when she deletes an email it deletes from all of hers and none of mine. (she has an iPhone and macbook)
So its kind of like a POP3 server splitting to two separate IMAP servers; my wife's and mine.
I have tried automatic forwarding on verizon's end but I can only forward to one address and it causes issues with return addresses not matching when I reply so emails get identified as spam more often. In addition, when I do forward email automatically on verizon's server side (not on the client) it is no longer delivered to the original email account.
We want to avoid changing email addresses and verizon only offers POP3.
Any ideas everyone?

JM140 wrote:
Hello,
when I delete an email, it deletes from all of my devices and none of hers (i have an iPad, macbook, and iPhone)
when she deletes an email it deletes from all of hers and none of mine. (she has an iPhone and macbook)
So its kind of like a POP3 server splitting to two separate IMAP servers; my wife's and mine.
Any ideas everyone?
Nope, its a POP server acting like a pop server where the settings on each device have it so email is left on the server and only deleted from the devices.
This means all devices can download the email from the server, but its never really removed from the server, only from the devices upon deletion, unless one of the devices is set to have it deleted from the server when its deleted from the device.
Basically, what you want is not possible, as you want an IMAP functionality on only specific devices. IMAP is designed to sync actions across all devices using the account. Because basically what happens is actions take place on the server, and then trickle down to the devices.
On POP accounts its the opposite. Actions take place on the Devices and then if configured as such may move up to the server.

Multiple OS issues with Email set up; "People" ; Synching phone not working as advertised

Nokia Lumia 822
Purchased yesterday (2/10/13)
So far I have spent 14 hours attempting to resolve what feel like endless errors and bugs. If I can;t get these resolved in the next 48 hours the phone goes back. I am so disappointed I waited especially for this phone - heard great stuff. My experience is it sucks. Worst phone ever.
1) POP3 email accounts are non functional. I have attempted to set up and delete and re-set up now multiple times. Each time presents a fresh new nightmare.
Issue 1 - Email account receives email but will not send. Error message goes something like <" Problem sending message. Message failed to send. Problem with Files or Data on your device." >
Issue 2 - Tapping email + accounts sends me back to start screen cannot even set up account
Issue 3 - I get to add email account I enter my information but no account is created
Issue 4 - I set up an account and I get an error message stating my information cannot be found.
Issue 5 - trying to open email from start screen just resets to start screen over and over and over NEVER opens the account.
These are deal breaker issues. I have multiple email accounts on different platforms. If I cannot access my various emails AND send from those accounts this is NOT the phone for me.
2) PEOPLE does not function. ALSO multiple various issues and never the same one twice.
Issue 1 - I tap on a contact and get sent to the start screen over and over and over and over again.
Issue 2 I tap on a contact and the phone freezes and wont respond unless I pull the battery
Issue 3 I open a contact and make an edit, save the contact but the change is never reflected in the list
Issue 4 I try and search for a contact and the search freezes - only option is to return to start screen
3) Scrolling thru any APP randomly takes me back to start screen.
I dread attempting to synch Outlook calendar and contacts on my PC to hotmail - especially if I can't even set up email. And it seems like even holding it will jettison me out of anything I'm doing and back to start screen.
If I can't get these issues resolved. look like I'll be going back to my 3 year old Blackberry Bold which performed flawlessly. It may not be the most impressive phone out there but it did what I needed it to do with out any issues.

Interesting Twitter conversation VZWSupport on Twitter. It was suggested to try a HARD reset - and if that doesn't work take the phone back.
Since I don;t have anything set up yet that's my solution.
I see a BlackBerry Z10 in my future

Iphone and Outlook pop3 email

Hello,
I know there's a known issue with having outlook open and the iphone on at the same time with pop3 email accounts. is there another way around this issue besides creating an additional email account and forwarding those emails to the iphone?
the reason i am asking this is, when you respond to a message from the iphone, it responds from the additional email account which confuses users sometimes. or is there a workaround for fix for this problem? i don't have the exact message in front of me but i believe it says something like this 'another program is managing your email...'.
with my hotmail account i don't have this issue. this is because hotmail is imap not pop3? please correct me if i'm wrong.
any help with this would be greatly appreciated.
have a great day!

It sounds like Outlook is set to remove messages from the server when retrieving email.
Try clicking on File-->Account Settings-->Select your account and click change-->click More Settings-->click the Advanced Tab and check the box to leave a copy of the emails on the server.
You can then also choose to have the emails removed from the server after x number of days or when the email is deleted from the Deleted Items box

How to connect windows live email setting

Please tell me how to "connect windows live email setting". Thank you.

AnnaC these are the NEW settings for Verizon email
Server
Current Setting
New Setting
SSL Enabled
Port
POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995
SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465
Please let us know if this solves your issue.
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

HT201320 after syncing my iphone4s with itunes on my laptop i have lost all my emails & pop3 email settings, how can i get it back, its also supposed to be backed up on icloud with extra paid for storage

I have used my force9 emails for a few years with now problem on my laptop and also for maybee 6 months on my iphone4s but after syncing with itunes on my laptop i have lost all the emails & email setting of my phone.
I also back up on icloud and tried looking on there on my laptop but there is only my icloud emails and not my pop3 force9 emails . There are all my contacts there butwhy does it wipe my emails and settings and how can i get them back.
many thanks
monoboard

Restore your backup.

I can not get my pop3 email to work on my iphone4s

I am trying to get my pop3 email to work on my iphone. I have set up the incoming and outgoing servers the same way they are on my computer where it all syncs to outlook.
Any ideas?

Do you have any security software installed, blocking these ports? http://support.apple.com/kb/TS3125

POP3 email marked as read on server before being read

Problem: Emails downloaded to my iPhone are marked as read on the server, even when they have not been read on either the iPhone, server/webmail or any other email client. When iPhone recieves a new email, it is listed as unread on the phone but on the server's webmail the same email will be listed as read. This sounds exactly like the problem described here, but unfortunately there was no solution to that discussion. The main issue for me when trying to find the new/unread email via webmail, when my inbox is sorted by conversation/thread, is that all the emails look the same. The new email is not highlighted differently (ie. unread) to the other 99 emails on the page and so is difficult to find.
More information: My iPhone is supplied by my employer and is used primarily for work. The primary mail account is configured to sync with my employer's Exchange server. This all works fine. I have added a second account to send/retrieve SMTP/POP3 email to/from my home ISP's mail server. This all works fine too (but with the above mentioned problem). With my previous phone (Windows Mobile), this same setup worked fine but without items on the server being marked as read.
Example: At work, on my PC, I have a web browser tab open on my home ISP's webmail page. The iPhone chimes and displays a new email notice on its lockscreen. Without touching the iPhone, I check my webmail on the PC to read the new email. In the list of emails in my webmail Inbox, the new email is already marked as read, even though I have not yet opened it on the iPhone nor via webmail. Futher to this, if I send myself an email from work to home, and immediately check my webmail, I can see the email listed as unread. Without opening the email, if I allow the iPhone to check for new email (or manually make it check) but do not open the new email, then refresh the webmail page, that new email has now become marked as read.
Further information: My ISP does not offer IMAP; this is stated very clearly on their user help/email setup wiki pages. My iPhone is configured to use their POP3 server address and port 110, the same as I have configured on my home PC. My work email account is configured for Push, my home account is configured for Fetch - hourly. The account advanced settings... Deleted Messages=never remove, Use SSL=off, Authentication=password, Delete from server=never, Server Port=110, S/MIME=off.
Any ideas that the heck is going on here?

Use OWA (Outlook Web Access) Not POP3 Settings
Use OWA (Outlook Web Access) Not POP3 Settings
Use OWA (Outlook Web Access) Not POP3 Settings
Okay. This is doing this because your bb is not logging into the owa (outlook web access), it's using POP3. In order to use owa it must be enabled on your exchange server (ask your admin if you have this option). An owa address is something like https://mail.yourcompay.com/owa, depending how your admin set this up it could be named something else. You can either get to this option through your phone companys (BIS) website or on the bb itself.
If you use your phone companys website (BIS) to configure this option just log in and find the topic that reads something like this -
"How do I set up BlackBerry Internet E-mail using a My T-Mobile Account?"
This will give you the instruction for setting up the account for owa. (Took me a little bit to find this in my tmobile account.) During this setup there should be an option to check called use owa. You have completed the setup and never saw that option then start over and find that option.
If you go through the bb's setting on the actual device the way to get to this option is kind of strange (at least it was the only way I could figure out how to get to it on my phone).
I started by deleting the email account off the phone then added a new account. Go back to the account setting and change the password to a wrong password. After you select "ok" or "next" or whatever to get to the next screen you will get a message saying could not connect to server or error or something like that. Now you should have a option to configure the device manually. This option will get you to page to allow you to select OWA. Then just configure you bb for owa and you are good to go.
Sorry this is such a crude post. I usually take the time to give very accurate, step-by-step instructions, but I do not have time. Good luck to all with this issue.

POP3 Email - Sent from iPhone - No Sent Items

Hi All,
I have a POP3 account set up on my iPhone 4. I have sent emails from the account using the phone, and have confirmed they've been received at the other end.
My Sent mail folder however is not showing up with the mail I have sent. I've done a few google searches and it seems to be something other people have noted, but I can't seem to find a solution.
Can anyone help?
Thanks
Dave

With a POP account, the account's Sent mailbox will not be created until a message is successfully sent with the account. Since you state that you have verified that you have successfully sent mail from your phone, try deleting the account on your phone, followed by re-creating it.

Syncing with POP3 email accounts

I'm just about at my wit's end, having spent the last few days trying to get MobileMe to do what Apple claims it can do. It can't.
That said, I now must figure out how to get my iPhone to directly access and sync with a couple of POP3 email account I have. I have tried going to settings, choosing "other", and adding in the correct info. It says that it "can't make the connection with SSL" and would I like to try without that, but when I say "OK", that doesn't work either.
Why is this so difficult? I replaced a Treo with this iPhone and am now having second thoughts. I mean, it can't access a POP3 account? What 90% of the world uses? I thought the iPhone was ready for "real" usage and not just a kid's phone. Frustrating. I just want to read my email... this should be "PDA 101"
OK, enough raving. Anybody know what I'm doing wrong?

Regarding email, what I was trying to do was have access to my already existing email, not the me.com email. He told me that I’d be able to sync my existing emails with MobileMe... but you can't, at least as far as I can tell.
A MM account can check the incoming mail server for a POP account - this option is available at the MM website. Messages received from a POP account will be downloaded to the Inbox mailbox for your MM account. The downside is when replying to or forwarding a message received from a POP account. The reply or forward will be sent from your MM account.
The idea is to use the MM email account as your email account. I've had a .Mac account for some time which was converted to a MM account. I moved quite a bit between 2000 and 2004. At the time, I was using the email account provided by my ISP. Every time I moved, I had to change my email address, and most ISPs don't provide or support an authenticated SMTP server. I started using a PowerBook as my primary computer in 2000 and if I wasn't connected to the internet via my ISP, I was unable to send messages with the email account provided by my ISP. I decided to start using my .Mac account as my primary email account which solved a number of problems for me. When moving, I didn't have to change my email address and since .Mac has an authenticated SMTP server, I was able to send messages with my .Mac account regardless the ISP used for my internet connection.
MM continues this for me with my PowerBook and with my iPhone. I can send messages with my MM account regardless the ISP used for my internet connection - with the Mail.app on my Mac, with the iPhone's Mail client, or with Outlook or OE on a Windows PC.
Meanwhile, I’ve set up these two email accounts and both can receive email but neither can send, although my me.com address will send & receive.
Because a MM account has an authenticated SMTP server, and your POP accounts probably don't. Who is the email account provider for these POP accounts?
I spent about 1/2 hour this afternoon with Apple tech support who couldn't figure that out and told me I need to do a complete factory reset on my iPhone, which will bring it back to original factory specs, causing me to loose all downloaded programs, information, etc., although I could back it up first with iTunes.
If you are syncing contact information and calendar events over the air with your MM account and your contact information and calendar events are available at the MM "cloud", this data will not be lost when doing a restore with iTunes. Other than that in regards to contact information and calendar events, the iPhone is designed to be synced with the supported application on your computer. If you aren't syncing contact information and calendar events over the air with your MM account, you should be syncing this data with the supported application on your computer and if so, this data remains on your computer and will not be lost when doing a restore with iTunes.
All downloaded applications from the app store should also be available in your iTunes library, which won't be lost when doing a restore.
iTunes creates and maintains a backup of your iPhone for all data on your iPhone not included with the sync process such as; most settings, SMS messages, notes, recent calls, call favorites, data stored on your iPhone by 3rd party applications, and photos captured by your iPhone - but I wouldn't depend on this one. Photos captured by your iPhone should be imported by your computer as with any other digital camera.
Your iPhone's backup is updated if needed as the very first step during the sync process. Before restoring, the first step should be a sync to update your iPhone's backup if needed.
Since all data available on your iPhone is included with your iPhone's backup or should be available and remain on your computer such as your iTunes content, photos transferred from your computer to your iPhone, etc., nothing will or should be lost during the restore process.
I had a Treo before the iPhone and setting up the email on it took me about 5 minutes. The contacts and calendar sync flawlessly with Outlook, and the setup for that was probably 15 minutes.
Which application did you use to sync your Treo direct with Outlook on your computer for contact information and calendar events?
So my secondary point is that the iPhone is not really ready for corporate life yet unless you are willing to put a LOT of effort into setup, which I was.
A MobileMe account is not designed for business use - it is designed for personal use and the idea is using the MM email address and account as your primary email account/address.
I access my MM account and a business POP account with the iPhone's Mail client. Setup for both took minutes. Both accounts have an authenticated SMTP server and I've never had any problems sending with either account for over a year with my first generation iPhone, or with my iPhone 3G. This is when connected via various wi-fi networks with different ISPs and via EDGE or 3G.
If you are trying to access legacy POP accounts that don't have an authenticated SMTP server, you will have problems. I don't know what was different with your Treo in this regard, but the device has nothing to do with an ISP blocking the use of SMTP servers that are outside of their network or not provided by the ISP being used for the internet connection unless the SMTP server is authenticated. Most if not all ISPs block the use of SMTP servers that are outside of their network or not provided by the ISP unless the SMTP server is authenticated. This has nothing to do with the iPhone.

Pop3 email set up

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