Populating a Pop List via WHEN-NEW-FORM-INSTANCE

Question

Vendor provided a form that attempts to populate a pop list within a WHEN-NEW-FORM-INSTANCE trigger. Unfortunately when the user enters the form there are no values in the list. User has access to the table (verified by running SQL of cursor in SQL*Plus). Here is the trigger:
BEGIN
G$_SET_INST_PROPERTY;
G$_CHECK_FAILURE;
G$_STARTUP;
G$_CHECK_FAILURE;
     DECLARE
     CURSOR SFTVDTYP_C IS
     SELECT SFTVDTYP_CODE,SFTVDTYP_DESC FROM SFTVDTYP ORDER BY SFTVDTYP_DESC;
     i number := 1;
     BEGIN
     Clear_list('SFDBCOND_DTYP_CODE');
     for SFTVDTYP_REC in SFTVDTYP_C loop
     Add_list_element ('SFDBCOND_DTYP_CODE', i, sftvdtyp_rec.sftvdtyp_desc, sftvdtyp_rec.sftvdtyp_code);
     i := i+1;
     end loop;
     Set_item_property ('SFDBCOND_DTYP_CODE', REQUIRED, PROPERTY_TRUE);
     :SFDBCOND.SFDBCOND_DTYP_CODE := get_list_element_value('SFDBCOND_DTYP_CODE', 1);
     SYNCHRONIZE;
     END;
END;
Vendor claims that other sites this is working perfectly. Any ideas what has gone wrong at our site?

Answer 1

seems like the select is not returning any values.
try to put a message inside the cursor-for-loop to see if how often it loops.