Popup Apps
Hello,
In the past week, I have had a series of messages from two sources show up in my general email box. One is from SRID and the other is from Apache Softech. These are unsolicited and very annoying, since I am getting about 3 or 4 each day. There is no message information (.i.e. "From" ), no properties of any kind and the only option is to delete.
As best I could, I did some tweaking and found a description at one point which indicated "Blackberry Messenger Popup." So, in addition to putting them on an SMS blocker and two email blacklists out of desparation, I also removed Blackberry Messenger... but the messages keep coming. What can I do??
Thanks,
Jake
These are ads that are generated by free games/apps that you have installed. They are not really emails. The only way to get rid of them is to get rid of the SRID and Apache apps you have installed.
i agree it is very annoying.
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Similar Messages
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I sometimes get ad popup "app of the day", earlier I found it may come from google applications, however it appeared again. I have deleted almost all free apps. I found this in the log:
Name: UI
GUID: bef92e11214401c3
Time: Jun 16, 2013 06:00:00
GS+Q1 6b48fc79com.sgt.menuwifi.ads.AdvtPopup
Actually menuwifi is a paid application that shouldn't contain any AD, so I really don't understand the case.Hey ferenci84,
Welcome to the BlackBerry® Support Community Forums.
I would suggest reaching out to the application vendor for information on stopping the popups, please see here:
How to contact support for third-party applications purchased using BlackBerry App World on a BlackBerry smartphone: http://btsc.webapps.blackberry.com/btsc/KB27706
Let me know if you have any questions.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Can the Creative Cloud Mac app stop requiring dedicated graphics?
I use Creative Cloud on my MacBookPro6,2, which has the ability to switch between dedicated (GeForce GT 330M) and integrated graphics as needed. Using the gfxCardStatus app, I can see whether the dedicated card is in use, and by which apps/processes. This is very useful when operating away from AC power, because I can see "Transmit is triggering the dedicated graphics card even though I'm not doing anything on FTP right now; I'll quit Transmit". I'm also running OS X 10.9 Mavericks, which gives me the "Apps Using Significant Energy" list in my battery menu.
I've noticed that the Creative Cloud menubar app – as in the app that puts an icon in my menubar and lets me see my installed apps, install new ones, see available CC fonts, etc. – always requires the dedicated graphics card, even when only the icon is visible (aka I haven't actually clicked the icon to reveal the popup app yet). For probably this very reason (triggering the dedicated card), CC is nearly constantly in my Apps Using Significant Energy list.
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Ideally the CC app wouldn't use anything that triggered the dedicated graphics, since it's just a management app/utility. But if people wants their eye candy, and that eye candy triggers the dedicated card, so be it. But at least it should notify the OS when the app is not visible, because just an icon in the menubar shouldn't require the dedicated card to be active.
Please consider the impact that an always-on app like the CC menubar app has on our still-limited laptop resources!
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One more slower MacBook Pro after Yosemite upgrade
Hello,
I noticed on queries like that of GreenVal1984 that it helps to have a EtreCheck report pasted. Because my MacBookPro - especially Apple Mail, iCal, and Spotlight within the Finder - has slowed down since I have upgraded to Yosemite, here is the system report. I ran AdwareMedic and got nothing, but not sure what "mds stores" is which may be using energy. Any way you can help me declutter the energy use or find what is slowing it will be most appreciated!
Problem description:
Since installing Yosemite, my MacBook Pro has significantly slowed down, especially Apple Mail.
EtreCheck version: 2.0.11 (98)
Report generated November 30, 2014 at 3:14:20 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 4:26:13
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
yippy skippy (disk0s2) / [Startup]: 249.20 GB (114.58 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.installd.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.bradfordnetworks.agent.plist Support
[failed] com.gadgettrack.SkyHook.plist Support
[running] com.gadgettrak.gadgettrakdeamon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[invalid?] Safe.Connect.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ℹ️
Mail ApplicationHidden (/Applications/Mail.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application (/Applications/Google Chrome.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
SymQuickMenu Application (/Library/Application Support/Norton Solutions Support/SymQuickMenu/SymQuickMenu.app)
DiskMountNotify Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/DiskMountNotify.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
ScanNotification Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/ScanNotification.app)
Popup Application (/Library/Application Support/Pharos/Popup.app)
HP IO Classic Proxy Application (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
CSA Application (/Library/Application Support/Bradford Networks/Persistent Agent/CSA.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Musicnotes: Version: 1.17.3 Support
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
User Internet Plug-ins: ℹ️
WebEx: Version: 1.0 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
GadgetTrak Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ℹ️
Auto backup: NO - Auto backup turned off
Volumes being backed up:
yippy skippy: Disk size: 249.20 GB Disk used: 134.62 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 134.62 GB X 3)
Top Processes by CPU: ℹ️
19% fpsaud
10% WindowServer
1% launchd
1% Google Chrome
0% AppleSpell
Top Processes by Memory: ℹ️
137 MB Google Chrome
120 MB mds_stores
120 MB Finder
120 MB iTunes
116 MB WindowServer
Virtual Memory Information: ℹ️
43 MB Free RAM
1.44 GB Active RAM
1.42 GB Inactive RAM
668 MB Wired RAM
14.48 GB Page-ins
962 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hello,
I've been quite unfortunate with my laptop (Macbook Pro Early 2011) ever since downloading the Yosemite OS. It has been plagued with extremely slow speeds when running basically anything, the fan runs constantly, and the battery drains at a rate of 1% every minute it seems. I can typically only get an hour or 2 out of my MBP without having to run and find an outlet.
The performance is extremely slow when opening apps, but not so bad once they are open and running. However, switching apps (e.g. from Chrome to iTunes) causes a long lag and leaves me unproductive. Some apps don't even open. It takes about 5 minutes to open one app, and about 15 minutes on average to use my computer once again after restarting.
I've looked at various other discussions where people had problems, but each situation seemed unique with no solution working for everyone. I used Etrecheck to analyze my computer, but not knowing a lot about computers, I didn't find a solution. Below you will find the data. Any insight or solutions would help so much! I hate always having to be plugged in and burning my legs when my laptop is on my lap.
EtreCheck version: 2.0.11 (98)
Report generated November 10, 2014 at 12:07:25 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 5 days 13:16:15
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (75.40 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) Support
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
Startup Items: ℹ️
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.rcd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.Spotlight.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.symantec.quickmenu.application.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] hdjsd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
iSyncr Application (/Applications/iSyncr.app)
Flux Application (/Applications/Flux.app)
Steam UNKNOWN (missing value)
iTunesHelper UNKNOWNHidden (missing value)
VMware Fusion Helper UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Google Drive Application (/Applications/Google Drive.app)
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Notify ApplicationHidden (/Library/Application Support/Pharos/Notify.app)
Popup ApplicationHidden (/Library/Application Support/Pharos/Popup.app)
SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.104 BETA - SDK 10.8 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
searchtab
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
MusicManager Support
Perian Support
SymAutoProtect
Symantec\nQuickMenu Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 243.44 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 10
Oldest backup: 2013-08-15 02:25:42 +0000
Last backup: 2014-06-07 16:57:46 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
383% ReportCrash
1% Google Chrome
1% coresymbolicationd
0% Spotlight
0% Dropbox
Top Processes by Memory: ℹ️
142 MB Google Chrome
116 MB Finder
76 MB ReportCrash
72 MB Google Chrome Helper
47 MB quicklookd
Virtual Memory Information: ℹ️
61 MB Free RAM
1.12 GB Active RAM
966 MB Inactive RAM
1.18 GB Wired RAM
105.25 GB Page-ins
1.37 GB Page-outsThanks. Tried all of this already. Wifi works on all other devices including ipad running iOS 6. Tbis problem manifested itself after I updated.
-
Computer really slow, ran a diagnosis, here are the results
Hi, My computer was really slow so i removed some of the lauch/deamon that i could fnd and ran a diagnosis, What else is wrong, what should i do?
here are the results:
Start time: 01:27:56 02/19/15
Model Identifier: MacBookPro8,1
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 5 days 19:47
SerialATA
Hitachi HTS545032B9A302
SMC
ReadKey for key ALP0 failed with SMC error code 0xb7.
ReadKey for key ALP1 failed with SMC error code 0xb7.
ReadKey for key BILO failed with SMC error code 0xb7.
FileVault: On
Diagnostic reports
2015-02-07 WindowServer crash x2
2015-02-07 loginwindow crash x2
2015-02-11 Dock crash
2015-02-11 PluginProcess crash
2015-02-11 WindowServer crash x3
2015-02-11 iPhoto crash
2015-02-11 loginwindow crash x2
2015-02-12 WindowServer crash
2015-02-12 loginwindow crash
2015-02-12 ptcore crash
2015-02-13 ptcore crash
2015-02-14 Microsoft Excel hang
2015-02-14 Viber hang
2015-02-14 WindowServer crash
2015-02-14 iPhoto hang
2015-02-15 ptcore crash
2015-02-16 WindowServer crash x2
2015-02-16 ptcore crash
2015-02-19 Safari crash
Shutdowns
Feb 16 20:09:25 Cause: -60
Log
Feb 17 14:24:10 check_vol_last_mod_time:XXX failed to get mount time (25; &mount_time == 0x10c8493d8)
Feb 17 14:27:10 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
Feb 17 14:27:11 disk logger: failed to open output file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory). mount point /Volumes/MY GS DRIVE/.fseventsd
Feb 17 14:27:11 disk logger: failed to open output file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory). mount point /Volumes/MY GS DRIVE/.fseventsd
Feb 17 14:27:11 failed to unlink old log file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory)
Feb 17 14:27:11 failed to unlink old log file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory)
Feb 17 14:27:11 unmounting: failed to remove log dir /Volumes/MY GS DRIVE/.fseventsd (No such file or directory)
Feb 17 14:37:36 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 17 14:37:36 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 17 14:38:06 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:17 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:17 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 37112, iTunes)
Feb 18 21:26:07 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:26:07 PM notification timeout (pid 37112, iTunes)
Feb 18 22:04:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 22:04:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 22:04:47 PM notification timeout (pid 37112, iTunes)
Feb 18 23:00:12 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 23:00:12 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 23:00:42 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 19 01:16:21 7fff86800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Daemons
com.adobe.fpsaud
com.google.keystone.daemon
com.microsoft.office.licensing.helper
com.oracle.java.Helper-Tool
com.v.helper
net.privatetunnel.ptcore
Agents
com.adobe.ARM.UUID
com.apple.AirPortBaseStationAgent
com.facebook.videochat.NAME.updater
com.google.keystone.system.agent
com.jdibackup.ZipCloud.autostart
com.jdibackup.ZipCloud.notify
com.oracle.java.Java-Updater
com.pharos.notify
com.pharos.popup
com.v.agent
com.viber.osx
Applications
/Applications/Adobe Reader.app
- com.adobe.Reader
/Applications/Dropbox.app
- com.getdropbox.dropbox
/Applications/Firefox.app
- org.mozilla.firefox
/Applications/Google Chrome.app
- com.google.Chrome
/Applications/Internet Explorer.app
- com.microsoft.explorer
/Applications/Microsoft Messenger.app
- com.microsoft.Messenger
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
- com.microsoft.languageregister
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
- com.microsoft.DocumentConnection
/Applications/Microsoft Office 2011/Microsoft Excel.app
- com.microsoft.Excel
/Applications/Microsoft Office 2011/Microsoft Outlook.app
- com.microsoft.Outlook
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
- com.microsoft.Powerpoint
/Applications/Microsoft Office 2011/Microsoft Word.app
- com.microsoft.Word
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
- com.microsoft.ASApplication
/Applications/Microsoft Office 2011/Office/Equation Editor.app
- com.microsoft.EquationEditor
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
- com.microsoft.alerts.daemon
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
- com.microsoft.openxml.chart.app
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
- com.microsoft.ClipGallery
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
- com.microsoft.outlook.databasedaemon
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
- com.microsoft.outlook.databaseutility
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
- com.microsoft.Graph
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
- com.microsoft.outlook.officereminders
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
- com.microsoft.office.setupassistant
/Applications/Microsoft Office 2011/Office/Microsoft Query.app
- com.microsoft.Query
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
- com.microsoft.office.uploadcenter
/Applications/Microsoft Office 2011/Office/My Day.app
- com.microsoft.myday
/Applications/Microsoft Office 2011/Office/Office365Service.app
- com.microsoft.Office365Service
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
- com.microsoft.openxml.excel.app
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
- com.microsoft.SyncServicesAgent
/Applications/PrivateTunnel.app
- 237
/Applications/Remote Desktop Connection.app
- com.microsoft.rdc
/Applications/Rogers One Number.app
- com.Rogers.Rogers_One_Number
/Applications/Skype.app
- com.skype.skype
/Applications/Utilities/Adobe Flash Player Install Manager.app
- com.adobe.flashplayer.installmanager
/Applications/Viber.app
- com.viber.osx
/Applications/uTorrent.app
- com.bittorrent.uTorrent
/Library/Application Support/Google/GoogleTalkPlugin.app
- com.google.GoogleTalkPluginD
/Library/Application Support/Google/GoogleVoiceAndVideoUninstaller.app
- com.google.GoogleTalkPluginUninstaller
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
- com.microsoft.autoupdate2
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
- com.microsoft.error_reporting
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
- com.microsoft.netlib.shipassertprocess
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Application Support/Pharos/Notify.app
- com.pharos.notify
/Library/Application Support/Pharos/Popup.app
- com.pharos.popup
/Library/Application Support/Pharos/PopupConfiguration.app
- com.pharos.PopupConfiguration
/Library/Application Support/Pharos/Utilities/Uninstaller.app
- com.pharos.uninstaller
/Library/Application Support/PrivateTunnel/PrivateTunnel.app
- 237
/Library/Application Support/laser/Agent/agent.app
- com.someproduct.agent
/Library/Printers/Xerox/Filters/commandtoxbds.app
- com.xerox.commandtoxbds
/Users/USER/Downloads/Cyberduck 2.app
- ch.sudo.cyberduck
/Users/USER/Downloads/Cyberduck.app
- ch.sudo.cyberduck
/Users/USER/Downloads/FileZilla 2.app
- de.filezilla
/Users/USER/Downloads/FileZilla.app
- de.filezilla
/Users/USER/Downloads/MediaGet.app
- com.yourcompany.mediaget_dbg
/Users/USER/Downloads/Odin.app
- Odin.Wineskin.prefs
/Users/USER/Downloads/UnRarX-1.app
- com.peternoriega.unrarx
/Users/USER/Downloads/UnRarX.app
- com.peternoriega.unrarx
/Users/USER/Downloads/UofR_SophosMac.app
- org.ahead.UofR_SophosMac
/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookVideoCalling.app
- com.Skype.FacebookVideoCalling
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
- com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
/Users/USER/Library/Application Support/IBM/SPSS/Statistics/20/Eclipse/configuration/nl/en_US/org.eclipse.equin ox.app
- null
/Users/USER/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
- com.tomtom.HOMERunnerApp
/Users/USER/Library/Application Support/WebEx Folder/1326/Event Center.app
- com.webex.eventcenter
/Users/USER/Library/Application Support/WebEx Folder/1326/asannotation2.app
- com.webex.asannotation
/Users/USER/Library/Application Support/WebEx Folder/1326/convertpdf.app
- com.webex.convertpdf
/Users/USER/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app
- com.cisco.webex.Cisco-WebEx-Start
Frameworks
/Library/Frameworks/PrivateTunnel.framework
- null
/Users/USER/Library/Frameworks/SamsungKiesFoundation.framework
- null
/Users/USER/Library/Frameworks/SamsungKiesSerialPort.framework
- null
PrefPane
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
- null
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
Bundles
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- com.macromedia.Flash
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/RogersOneNumber_74057.plugin
- com.Rogers.onenumber
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Printers/Xerox/PDEs/Xerox WorkCentre Pro 232_238_245_255 Accounting.plugin
- com.xerox.print.pde.Accounting_wcp232_238_245_255
/Library/Printers/Xerox/PDEs/Xerox WorkCentre Pro 232_238_245_255.plugin
- com.xerox.print.pde.xeroxfeatures.wcp232_238_245_255
/Library/Printers/Xerox/PDEs/XeroxFeatures.plugin
- com.xerox.xeroxfeatures.pde
/Users/USER/Library/Application Support/Google/Chrome/PepperFlash/11.9.900.117/PepperFlashPlayer.plugin
- com.macromedia.PepperFlashPlayer.pepper
/Users/USER/Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
dylibs
/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/77usx6jx.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Firefox/Profiles/77usx6jx.default/gmp-gmpopenh264/1.3/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/cmcrypto-1309.03.2812.2.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/rtp-10.20.23.0.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/xml-11.18.32.0.dylib
Contents of /Library/LaunchAgents/com.laser.agent.plist
- mod date: Jan 22 11:26:38 2015
- checksum: 2993121334
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.v.agent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/laser/Agent/agent.app/Contents/MacOS/agent</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ThrottleInterval</key>
<integer>10</integer>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Jan 26 11:41:57 2015
- checksum: 2917329840
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>11</integer>
<key>Minute</key>
<integer>41</integer>
<key>Weekday</key>
<integer>7</integer>
</dict>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchAgents/com.pharos.notify.plist
- mod date: Jul 20 17:48:04 2014
- checksum: 2999610686
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.pharos.notify</string>
<key>Program</key>
<string>/Library/Application Support/Pharos/Notify.app/Contents/MacOS/Notify</string>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.pharos.popup.plist
- mod date: Jul 20 17:48:11 2014
- checksum: 2018977043
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.pharos.popup</string>
<key>Program</key>
<string>/Library/Application Support/Pharos/Popup.app/Contents/MacOS/Popup</string>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
</dict>
</plist>
Contents of /System/Library/LaunchDaemons/com.apple.NetBootClientHelper.plist
- mod date: Oct 29 11:17:20 2013
- checksum: 601108312
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>Label</key>
<string>com.apple.NetBootClientHelper</string>
<key>ProgramArguments</key>
<array>
<string>/usr/sbin/NetBootClientHelper</string>
<string>-setSharingNames</string>
<string>-resetLocalKDC</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: Oct 12 11:53:43 2011
- checksum: 408149527
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist
- mod date: Aug 13 23:48:57 2014
- checksum: 1515274914
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.facebook.videochat.NAME.updater</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/java</string>
<string>-cp</string>
<string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>
<string>FacebookUpdate</string>
<string>com.facebook.peep</string>
<string>3.1.0.522</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>10800</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
- mod date: Jan 24 19:12:53 2015
- checksum: 2594553491
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.autostart</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>-n</string>
<string>--args</string>
<string>9</string>
<string>-l</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
- mod date: Jan 24 19:12:53 2015
- checksum: 3539620783
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.notify</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>--args</string>
<string>7</string>
<string>1</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>StartInterval</key>
<integer>1200</integer>
<key>RunAtLoad</key>
<false/>
</dict>
</plist>
Font issues: 25
Bad plists
Library/Preferences/com.apple.iphotomosaic.plist
Firewall: On
Listeners
cupsd: ipp
kdc: kerberos
User login items
FaceTime
- /Applications/FaceTime.app
Dropbox
- /Applications/Dropbox.app
AdobeResourceSynchronizer
- /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app
Rogers One Number
- /Applications/Rogers One Number.app
Safari extensions
DivX Plus Web Player HTML5 <video>
- com.divx.DivXHTML5
Searchme
- com.spigot.safari.searchme
Restricted files: 415
Lockfiles: 6
Elapsed time (s): 1303I don't recommend running that script unless asked to do so by me, as I have no control over how the information will be used.
A
You installed a variant of the "VSearch" trojan. Remove it as follows.
This malware has many variants. Anyone else finding this comment should not expect it to be applicable.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.laser.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.laser.daemon.plist
/Library/LaunchDaemons/com.laser.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/laser
/System/Library/Frameworks/v.framework
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
B
"ZipCloud" is some sort of cloud-storage service with a doubtful reputation. The OS X client is sometimes distributed along with malware. Although ZipCloud may not be malicious itself, it should be deemed suspect by virtue of the company it keeps.
To remove ZipCloud, start by backing up all data (not with ZipCloud itself, of course.)
Quit the application, if it's running, and drag it from the Applications folder to the Trash.
Triple-click anywhere in the line below on this page to select it:
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a file selected. Move the selected file to the Trash.
In the same folder, there may also be a file named
com.jdibackup.ZipCloud.notify.plist
Move that to the Trash as well.
Log out or restart the computer and empty the Trash.
C
The following Safari extensions are malicious and should be removed in the Extensions pane of the Safari preferences window:
Searchme
Do the equivalent in the Chrome and Firefox browsers, if you use those. Never install any extension with the words "Spigot," "Conduit," "Genieo," or "Trovi" in the description.
D
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I installed Yosemite a month or so ago and since then my computer has been running extremely slowly. During start up it also will sometimes have half the screen looking very strange (lines going down...) or say that it needs to run maintenance before logging in. I ran an etresoft report, which is pasted below:
Problem description:
Macbook pro running slow and buggy since downloading yosemite
EtreCheck version: 2.1.5 (108)
Report generated January 11, 2015 at 9:57:52 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 8 days 14:57:6
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (284.00 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printtool.agent.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.cloudpath.maccmd.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[not loaded] com.valvesoftware.steam.ipctool.plist [Support]
User Login Items: ℹ️
CheatSheet Application (/Applications/CheatSheet.app)
Microsoft AU Daemon ApplicationHidden (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Google Notifier UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Flux UNKNOWN (missing value)
Caffeine Application (/Users/[redacted]/Downloads/Caffeine.app)
VerizonUpdateCenter Application (/Applications/VerizonUpdateCenter.app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Popup ApplicationHidden (/Library/Application Support/Pharos/Popup.app)
iTunesHelper UNKNOWN (missing value)
Notify ApplicationHidden (/Library/Application Support/Pharos/Notify.app)
CCAAgent UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.2.3.7 [Support]
net.juniper.DSSafariExtensions: Version: Unknown [Support]
ebrary Reader: Version: 2.10 - 12/12/06 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
SlingPlayer: Version: Unknown - SDK 10.8 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.13 [Support]
GarminGpsControl: Version: 4.0.2.6 Beta - SDK 10.6 [Support]
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
fbplugin_1_0_3: Version: Unknown [Support]
Picasa: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 214.87 GB
Destinations:
LaCie [Local]
Total size: 800.16 GB
Total number of backups: 35
Oldest backup: 2012-03-09 20:54:04 +0000
Last backup: 2014-12-28 00:58:36 +0000
Size of backup disk: Adequate
Backup size 800.16 GB > (Disk used 214.87 GB X 3)
Top Processes by CPU: ℹ️
9% WindowServer
3% Google Chrome
0% mds
0% GoogleTalkPlugin
0% AppleSpell
Top Processes by Memory: ℹ️
168 MB Google Chrome
139 MB Google Chrome Helper
73 MB Finder
39 MB WindowServer
35 MB mds
Virtual Memory Information: ℹ️
37 MB Free RAM
898 MB Active RAM
875 MB Inactive RAM
1.16 GB Wired RAM
69.54 GB Page-ins
882 MB Page-outs
Diagnostics Information: ℹ️
Jan 10, 2015, 04:54:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PhotoStreamAgent_2015-01-10-16 5409_[redacted].crash
Jan 10, 2015, 04:53:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PhotoStreamAgent_2015-01-10-16 5342_[redacted].crash
Jan 10, 2015, 04:50:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PhotoStreamAgent_2015-01-10-16 5035_[redacted].crash
Jan 10, 2015, 04:49:32 PM /Library/Logs/DiagnosticReports/PhotoStreamAgent_2015-01-10-164932_[redacted].c pu_resource.diag [Details]
Jan 10, 2015, 04:40:25 PM /Library/Logs/DiagnosticReports/discoveryd_2015-01-10-164025_[redacted].crash
Jan 10, 2015, 04:10:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PhotoStreamAgent_2015-01-10-16 1039_[redacted].crash
Jan 9, 2015, 10:17:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/VerizonUpdateCenter_2015-01-09 -221721_[redacted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t 'PlistBuddy -c Print' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n '"${p[50]}"'mod date: %s\n '"${p[50]}"'checksum: %s\n%s\n' '\n ...and %s more line(s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/^\/[AD]|\/Contents\/.+\/Contents\/|\.prefP/&&/\/(Lib|usr).+\/(.+\.lproj|Contents|Info\.plist|Resources)|\.framework$/ { n++;sub(/\/Info\.plist$/,"");sub(/\/([A-Za-z_]+\.lproj|Contents|Resources|Versions)(\/.+)?/,"");print|"sort|uniq";} END { if(n<1100) print "/System/";} ' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/\.(component|mdimporter|plugin|qlgenerator|saver|wdgt)$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :OSBundleRequired "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if(!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c Print\' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 bundle`" "`S1 mach-o-dylib`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print -print-diagnostics' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files I/O\ errors 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Stylesheet Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Bad\ kexts );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of 8 done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D13 5 5 69 1;D13 5 54 30 56;C4;D23 5 14 12 14;C4;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};C4;D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 57;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 31;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
Part 1 of 8 done at ... sec
Part 8 of 8 done at ... sec
The messages won't be spaced equally apart in time, but they give a rough indication of progress. Wait for the final message
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I understand the first part is missing of the report. This is all that appeared. Here is information that I have from my About my computer. I can rerun the program as well if that'll be better it will just take some time.
Processor: 2.3 GHz Intel Core i5
Memory: 4 GB 1333 MHz DDR3
Graphics: Intel HD Graphics 3000 384 MB
Storage: 95.38 GB free of 318.84 GB
Problem description:
My mac runs extremely slowly. Anything I try to do takes forever. Even just opening one tab takes a very long time. It is unbearable at this slow speed. It has become this slow only while using Yosemite, before it was never this slow. I’ve reinstalled Yosemite twice already and it has only gotten worse.
EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 3:42:41 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:43:54
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (95.39 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Support]
[not loaded] com.echofx.videoglide.kext (1.0.0) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Support]
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.12) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]
/System/Library/Extensions/VideoGlide.kext/Contents/PlugIns
[not loaded] com.echofx.videoglide.kext.audio (1.0.0) [Support]
[not loaded] com.echofx.videoglide.kext.noseize.appleusbaudio (1.0.0) [Support]
[not loaded] com.echofx.videoglide.kext.noseize.classic (1.0.0) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Support]
Startup Items: ℹ️
VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist [Support]
[not loaded] com.paragon.NTFS.vendor.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.avg.Antivirus.gui.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[running] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Support]
[invalid?] com.rim.PeerManager.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[invalid?] com.avg.Antivirus.infosd.plist [Support]
[invalid?] com.avg.Antivirus.services.plist [Support]
[running] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
[not loaded] com.rim.nkehelper.plist [Support]
[running] com.rim.tunmgr.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
User Login Items: ℹ️
Steam UNKNOWN (missing value)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent UNKNOWN (missing value)
Caffeine Application (/Applications/Caffeine.app)
TuneupMyMac UNKNOWN (missing value)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Alertus Desktop Application (/Applications/Alertus Desktop.app)
Popup ApplicationHidden (/Library/Application Support/Pharos/Popup.app)
Notify ApplicationHidden (/Library/Application Support/Pharos/Notify.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Support]
Picasa: Version: 1.0 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Safari Extensions: ℹ️
AdBlock [Installed]
XKit [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Paragon NTFS for Mac ® OS X [Support]
Perian [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 223.46 GB
Destinations:
Seagate Wireless [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 223.46 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% apsd
0% ocspd
0% networkd
0% securityd
Top Processes by Memory: ℹ️
0 B askpermissiond
0 B softwareupdated
0 B Notify
0 B secinitd
0 B coreservicesd
Virtual Memory Information: ℹ️
479 MB Free RAM
1.64 GB Active RAM
1.17 GB Inactive RAM
999 MB Wired RAM
2.27 GB Page-ins
70 KB Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 04:14:59 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041459_[redacted].crash
Dec 31, 2014, 04:14:40 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041440_[redacted].crash
Dec 31, 2014, 04:14:20 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041420_[redacted].crash
Dec 31, 2014, 04:14:00 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041400_[redacted].crash
Dec 31, 2014, 04:13:40 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041340_[redacted].crash
Dec 31, 2014, 04:13:21 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041321_[redacted].crash
Dec 31, 2014, 04:13:01 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041301_[redacted].crash
Dec 31, 2014, 04:12:41 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041241_[redacted].crash
Dec 31, 2014, 04:12:21 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041221_[redacted].crash
Dec 31, 2014, 04:12:02 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041202_[redacted].crash
Dec 31, 2014, 04:11:42 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041142_[redacted].crash
Dec 31, 2014, 04:11:22 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041122_[redacted].crash
Dec 31, 2014, 04:11:02 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041102_[redacted].crash
Dec 31, 2014, 04:10:43 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041043_[redacted].crash
Dec 31, 2014, 04:10:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-041043_[redacted].crash
Dec 31, 2014, 04:10:23 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041023_[redacted].crash
Dec 31, 2014, 04:10:03 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-041003_[redacted].crash
Dec 31, 2014, 04:09:44 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-040944_[redacted].crash
Dec 31, 2014, 04:09:24 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-040924_[redacted].crash
Dec 31, 2014, 04:09:04 AM /Library/Logs/DiagnosticReports/ocspd_2014-12-31-040904_[redacted].crash
Dec 31, 2014, 04:03:10 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-040310_[redacted].crash
Dec 31, 2014, 04:01:51 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-040151_[redacted].crash
Dec 31, 2014, 04:00:09 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-040009_[redacted].crash
Dec 31, 2014, 03:57:28 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-035728_[redacted].crash
Dec 31, 2014, 03:52:08 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-035208_[redacted].crash
Dec 31, 2014, 03:46:16 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034616_[redacted].crash
Dec 31, 2014, 03:43:40 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034340_[redacted].crash
Dec 31, 2014, 03:41:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034143_[redacted].crash
Dec 31, 2014, 03:41:42 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-034142_[redacted].crash
Dec 31, 2014, 03:37:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-033743_[redacted].crash
Dec 31, 2014, 03:34:24 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-033424_[redacted].crash
Dec 31, 2014, 03:22:01 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-032201_[redacted].crash
Dec 31, 2014, 03:17:03 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-031703_[redacted].crash
Dec 31, 2014, 03:01:43 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-030143_[redacted].crash
Dec 31, 2014, 02:25:38 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-022538_[redacted].crash
Dec 31, 2014, 02:25:19 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-022519_[redacted].crash
Dec 31, 2014, 02:14:15 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-021415_[redacted].crash
Dec 31, 2014, 01:51:57 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-015157_[redacted].crash
Dec 31, 2014, 01:45:20 AM /Library/Logs/DiagnosticReports/tunmgr_2014-12-31-014520_[redacted].crash
Dec 30, 2014, 11:05:08 PM Self test - passed
Dec 30, 2014, 09:08:05 PM /Library/Logs/DiagnosticReports/Google Chrome_2014-12-30-210805_[redacted].hangI managed to install EasyFind and I deleted all of those files thankfully. Opening programs is a little better but it took me 30 minutes to turn on my computer and the main thing that is the slowest is safari. Webpages take an enormous amount of time to load. We have other computers in the house using the wifi and they work fine so its clearly mine thats not working. Also my desktop picture has changed to one of the default pictures on its own. I don't know how significant that is.I ran EtreCheck again to show updated results. I think at this point ill just have to backup my files and reinstall everything. Unfortunately I don't have a TimeMachine date that I can go back to. Thank you all once again for your enormous help.Here are the results:
EtreCheck version: 2.1.5 (108)
Report generated January 2, 2015 at 10:12:28 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:33:17
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (98.02 GB free) - 112 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Support]
[not loaded] com.echofx.videoglide.kext (1.0.0) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Support]
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.12) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]
/System/Library/Extensions/VideoGlide.kext/Contents/PlugIns
[not loaded] com.echofx.videoglide.kext.audio (1.0.0) [Support]
[not loaded] com.echofx.videoglide.kext.noseize.appleusbaudio (1.0.0) [Support]
[not loaded] com.echofx.videoglide.kext.noseize.classic (1.0.0) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Support]
Startup Items: ℹ️
VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist [Support]
[not loaded] com.paragon.NTFS.vendor.plist [Support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ocspd.plist [Details]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.avg.Antivirus.gui.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Support]
[invalid?] com.rim.PeerManager.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support] [Details]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[invalid?] com.avg.Antivirus.infosd.plist [Support]
[invalid?] com.avg.Antivirus.services.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
[not loaded] com.rim.nkehelper.plist [Support]
[failed] com.rim.tunmgr.plist [Support] [Details]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Support]
Safari Extensions: ℹ️
AdBlock [Installed]
XKit [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Paragon NTFS for Mac ® OS X [Support]
Perian [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 220.82 GB
Destinations:
Seagate Wireless [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 220.82 GB X 3)
Top Processes by CPU: ℹ️
0% BBLaunchAgent
0% BlackBerry-Link-Helper-Agent
0% WindowServer
0% tunmgr
Top Processes by Memory: ℹ️
0 B tunmgr
0 B opendirectoryd
0 B BBLaunchAgent
0 B pbs
0 B CloudKeychainProxy
Virtual Memory Information: ℹ️
72 MB Free RAM
1.55 GB Active RAM
1.39 GB Inactive RAM
1.07 GB Wired RAM
2.41 GB Page-ins
37 MB Page-outs
Diagnostics Information: ℹ️
Jan 2, 2015, 10:34:48 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-103448_[redacted].crash
Jan 2, 2015, 10:34:48 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103448_[redacted].crash
Jan 2, 2015, 10:34:29 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103429_[redacted].crash
Jan 2, 2015, 10:34:07 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103407_[redacted].crash
Jan 2, 2015, 10:33:48 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103348_[redacted].crash
Jan 2, 2015, 10:33:27 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103327_[redacted].crash
Jan 2, 2015, 10:33:08 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103308_[redacted].crash
Jan 2, 2015, 10:32:46 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103246_[redacted].crash
Jan 2, 2015, 10:32:26 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103226_[redacted].crash
Jan 2, 2015, 10:32:03 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103203_[redacted].crash
Jan 2, 2015, 10:31:43 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103143_[redacted].crash
Jan 2, 2015, 10:31:09 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-103109_[redacted].crash
Jan 2, 2015, 10:29:45 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-102945_[redacted].crash
Jan 2, 2015, 10:28:44 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-102844_[redacted].crash
Jan 2, 2015, 10:28:44 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-102844_[redacted].crash
Jan 2, 2015, 10:28:21 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-102821_[redacted].crash
Jan 2, 2015, 10:28:21 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-102821_[redacted].crash
Jan 2, 2015, 10:24:44 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-102444_[redacted].crash
Jan 2, 2015, 10:24:44 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-102444_[redacted].crash
Jan 2, 2015, 10:24:21 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-102421_[redacted].crash
Jan 2, 2015, 10:24:01 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-102401_[redacted].crash
Jan 2, 2015, 10:24:01 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-02-102401_[redacted].crash
Jan 2, 2015, 10:21:51 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-102151_[redacted].crash
Jan 2, 2015, 10:20:51 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-102051_[redacted].crash
Jan 2, 2015, 10:20:50 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-102050_[redacted].crash
Jan 2, 2015, 10:18:53 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-101853_[redacted].crash
Jan 2, 2015, 10:12:48 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-101248_[redacted].crash
Jan 2, 2015, 10:10:22 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-101022_[redacted].crash
Jan 2, 2015, 10:09:16 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-100916_[redacted].crash
Jan 2, 2015, 09:58:23 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-095823_[redacted].crash
Jan 2, 2015, 09:53:50 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-095350_[redacted].crash
Jan 2, 2015, 09:53:10 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-095310_[redacted].crash
Jan 2, 2015, 09:47:28 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-094728_[redacted].crash
Jan 2, 2015, 09:46:26 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-094626_[redacted].crash
Jan 2, 2015, 09:40:46 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-094046_[redacted].crash
Jan 2, 2015, 09:39:18 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-093918_[redacted].crash
Jan 2, 2015, 08:46:22 AM Self test - passed
Dec 30, 2014, 09:08:05 PM /Library/Logs/DiagnosticReports/Google Chrome_2014-12-30-210805_[redacted].hang
Jan 2, 2015, 10:03:02 AM /Library/Logs/DiagnosticReports/tunmgr_2015-01-02-100302_[redacted].crash -
Macbook is suddenly running very slowly
Woke up this morning to find that my macbook pro is running slowly and stalls for long periods of time. The etrecheck is posted below. I have also posted the result of Linc's request in another thread.
EtreCheck version: 2.0.6 (91)
Report generated October 28, 2014 at 10:59:16 AM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 21:35:32
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (367.97 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.skype.skypeinstaller.plist Support
[not loaded] org.eyebeam.SelfControl.plist Support
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
LyricsSeeker UNKNOWN (missing value)
iTunesHelper UNKNOWN (missing value)
Popup Application (/Library/Application Support/Pharos/Popup.app)
Notify Application (/Library/Application Support/Pharos/Notify.app)
Dropbox Application (/Applications/Dropbox.app)
BetterSnapTool Application (/Applications/BetterSnapTool.app)
BlackBerry Device Manager Application (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Internet Plug-ins: ℹ️
ChemDraw Plugin Pro: Version: 14 . 0 . 0 - SDK 10.6 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Mathematica: Version: 9.0.1.4092152 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 Support
tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Franker
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Java Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
LaCie [Local]
Total size: 499.97 GB
Total number of backups: 10
Oldest backup: 2011-11-05 01:56:09 +0000
Last backup: 2014-01-26 01:04:30 +0000
Size of backup disk: Excellent
Backup size 499.97 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
8% WindowServer
8% Finder
4% hidd
1% Activity Monitor
1% sysmond
Top Processes by Memory: ℹ️
176 MB Mail
142 MB mds_stores
107 MB systemstatsd
69 MB Finder
64 MB Safari
Virtual Memory Information: ℹ️
741 MB Free RAM
1.41 GB Active RAM
800 MB Inactive RAM
1.09 GB Wired RAM
40.30 GB Page-ins
550 MB Page-outs
Per Linc's instructions on another thread:
/dev/disk0
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *500.1 GB disk0
1: EFI EFI 209.7 MB disk0s1
2: Apple_CoreStorage 499.2 GB disk0s2
3: Apple_Boot Recovery HD 650.0 MB disk0s3
/dev/disk1
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS Macintosh HD *498.9 GB disk1
Logical Volume on disk0s2
1BF5E50B-4590-4538-90C6-2045C20F2E48
Unencrypted
CoreStorage logical volume groups (1 found)
|
+-- Logical Volume Group 1C48C369-36D4-4BBD-BA07-3B8B6655B76B
=========================================================
Name: Macintosh HD
Status: Online
Size: 499248103424 B (499.2 GB)
Free Space: 18972672 B (19.0 MB)
|
+-< Physical Volume 89B39AE3-2EE9-42FD-89DF-4776EF351DED
| ----------------------------------------------------
| Index: 0
| Disk: disk0s2
| Status: Online
| Size: 499248103424 B (499.2 GB)
|
+-> Logical Volume Family 6F7C3759-E4A9-4EC2-AEA0-865339F1615D
Encryption Status: Unlocked
Encryption Type: AES-XTS
Conversion Status: Converting
Conversion Direction: backward
Has Encrypted Extents: Yes
Fully Secure: No
Passphrase Required: No
|
+-> Logical Volume 1BF5E50B-4590-4538-90C6-2045C20F2E48
Disk: disk1
Status: Online
Size (Total): 498876809216 B (498.9 GB)
Conversion Progress: 85%
Revertible: Yes (unlock and decryption required)
LV Name: Macintosh HD
Volume Name: Macintosh HD
Content Hint: Apple_HFSThe system is running slowly because FileVault is in the process of being deactivated. It was about 85% done when you posted your question. Watch the "Conversion progress" line to make sure it hasn't stalled.
-
How do I fix a MacBook Pro lag?
My MacBook is sometimes pretty laggy (if I see that rainbow circle one more time....). It randomly will lag just typing text into fields. It also majorly lags when opening any application (Microsoft Word, Adobe inDesign or Photoshop, etc.). I just verified my disk, and it even lagged for about 10 minutes before it caught back up with itself. Disk was fine, by the way.
I don't have a lot of applications open and I fully shut those down when I'm done with them. This is also a 13-inch Pro, early 2011 model. Plenty of storage left so that's not the issue. 2.7 GHz Intel Core i7, 4 GB 1333 MHz DDR3 memory, Intel HD Graphics 3000 384 MB.Here is that report for you:
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 10:29:22 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 209
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 15:12:37
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (351.79 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.8) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.8) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.8) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.8) [Click for support]
/System/Library/Extensions
[not loaded] com.cisco.kext.acsock (1.1.0 - SDK 10.2) [Click for support]
[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
11 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
10 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[failed] com.torch.update.agent.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CrossOver CD Helper UNKNOWN (missing value)
AdobeResourceSynchronizer Application (/Applications/Adobe/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
Notify Application Hidden (/Library/Application Support/Pharos/Notify.app)
Popup Application Hidden (/Library/Application Support/Pharos/Popup.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 7.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OVSHelper: Version: 1.1 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.5.3f3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 8.0.0 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Safari Extensions: ℹ️
GoPhoto.it
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS3 [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
0% systemstatsd
0% loginwindow
0% mds
0% fontd
Top Processes by Memory: ℹ️
120 MB mds_stores
107 MB Safari
60 MB mds
39 MB Finder
39 MB WindowServer
Virtual Memory Information: ℹ️
53 MB Free RAM
1.03 GB Active RAM
991 MB Inactive RAM
1.19 GB Wired RAM
19.70 GB Page-ins
450 MB Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 10:26:55 PM /Library/Logs/DiagnosticReports/Disk Utility_2015-03-06-222655_[redacted].hang
Mar 6, 2015, 08:59:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-06-205910_[redacted].crash
Mar 6, 2015, 08:28:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-06-202822_[redacted].crash
Mar 6, 2015, 03:17:23 PM /Library/Logs/DiagnosticReports/PDApp_2015-03-06-151723_[redacted].hang
Mar 5, 2015, 07:11:09 PM Self test - passed -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
I downloaded TunesGoWatch by Wondershare. I deleted the app. Every time I turn on my computer I get a popup saying "TunesGoWatch can't be opened because the identity of the developer cannot be confirmed." I deleted the app, how do I stop this popup? Your help is truly appreciated
First:
(Apple menu) > System Preferences > Users & Groups > select your account > Login Items.
Determine if that program appears in that list. If it does, select it and then remove it from Login Items with the "–" (minus) button.
Next:
Select the entire line that follows (triple-click to select it), then control-click, and from the contextual menu that appears, select Services > Open:
/Library/StartupItems/
If the program or an alias to it appears in that folder, drag it to the Trash.
Next:
When you log out or shut down your Mac, de-select the checkbox that begins with the words "Reopen windows... " -
My name is Amos. I use iPad3 64GB and have been buying and downloading from App Store but recently, each time I want to buy or down load apps from the store, I will receive a popup, "your apple ID has been disabled". I have made efforts to download to no avail and have also change my password severally and later my username and still I get the same message. Now, I can neither buy nor download free apps from the store. What do I do? I need help!
Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled -
On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??
On your iPad, delete the existing account then sign back in with the new ID and password.
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I upgraded to Mountain Lion (MacbookPro). Now when I open ical I get a popup window with a list I had added to Reminders app with the message 'Your calendar couldn't be refreshed' i--t won't go away-'delete' is greyed out--can't access calendar! Help!
I upgraded to Mountain Lion (MacbookPro). Now when I open ical I get a popup window with a list I had added to Reminders app with the message 'Your calendar couldn't be refreshed' i--t won't go away-'delete' is greyed out--can't access calendar! Help!
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