Popup Error: Premiere Elements Debug Event

Hi,
After a succesfull installation our users can start and work in Adobe Premiere Elements 7 (APE7).
But if they save there project and try to close APE7 they get a popup. (see attached Screenshot .45.jpg, dutch version, but message is something like: There is a serious problem ...etc).
APE7 crashes and when they start again, our users see the folowing popup. (see attachesd Screenshot .46.jpg)
I also attached a screenshot from a part of a ProcMon logfile
It looks if Adobe Premiere Elements doesn't work with folder redirection (Appdata to share). In our situation we redirect users "document and settings\<user>\application data" to a networkshare (homedirectorie on a fileserver)
I tried to set the location forthe project savefolder to drive d:\, a removed the media cache to d:\ but that seems not enough.
What would you advise me to do?
Best regards,
a denm

After a succesfull installation our users can start and work in Adobe Premiere Elements 7 (APE7).
But if they save there project and try to close APE7 they get a popup. (see attached Screenshot .45.jpg, dutch version, but message is something like: There is a serious problem ...etc).
This leads me to believe that you are in a networked environment, possibly in an academic institution's media lab.
Unfortunately, if you are, things will not be all that easy. Both PE and PrPro (plus its Encore authoring app) are designed around the user having full Administrator privledges and their files not being in a networked environment. One can work with simple P2P LAN's and even with media on a NAS, but a full networked environment causes major problems. Giving students full Administrative privledges also has a high potential for problems from an IT standpoint.
Adobe TS is the best course. They may have some solutions for your problem. There are also several thread on the forum on academic networked situations. In a few of these, there were good suggestions, but so much will depend on the exact networking employed.
I've file Feature Requests for more network support with these programs, even though it does not directly affect me. I see a great sales potential for Adobe to get as many copies of their editing programs into the hands of students, and the lack of full networking capabilities stands in the way. You might also wish to file a FEATURE REQUEST for this.
Now, if you are NOT networked, ignore my post.
Good luck,
Hunt

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Having a new PCI-Express graphics card installed as we speak and should have my machine back by Monday,
Many users have had issues with integrated graphics chips, both here, and on the PrPro forum.
I hope that the new card will take care of your issues. If you go with nVidia for the PCIe graphics card, please disable both of these "gamer-only" moduels: PhysX and 3D Stereovision. PrE cannot use them and they really mess things up for Adobe programs.
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Ho salvato un progetto Premiere Pro CC (2.2014) tre volte successive con i nomi: telecinema1.prproj, telecinema2.prproj e telecinema3.prproj. Tutto ha funzionato regolarmente e per fortuna ho esportato tutti i file e anche alcuni _copiati con Project Manager.
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Thanks for the quick reply.
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Message was edited by: [email protected]

Boomps, I installed from here and it worked fine:     http://helpx.adobe.com/premiere-elements/kb/installing-smartsound.html There are even step-by-step instructions. Good luck.
Date: Mon, 7 Jan 2013 04:46:21 -0700
From: [email protected]
To: [email protected]
Subject: "No Disk" Error (premiere elements 11)
    Re: "No Disk" Error (premiere elements 11)
    created by BoompsXXX in Premiere Elements - View the full discussion
Not an answer!! I am new to this. I get the same error message and from what I can gather reading the traffic, I have to reinstall Smart sound. Can anyone help a simpleton. I searched the DVD for all files referencing Smart sount, there is plenty. I don't really understand how I reinstall and what??Any help would be great!!ThanksTara
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Getting Premiere Pro Debug Event message when trying to open project

I cannot open my project any more.
Last thing I did was saving, then exporting when Premiere pro CC crashed. Now I cannot open the file and also not all Adobe Premiere Pro Auto-Save files.
I used an AVI file exported from another Premiere project, 2 iPhone videos and an MP4 video from another mobile phone plus a WAV file for sound (home made music video).
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OK
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Error compiling movie 'unknown error' premiere elements 11, tried every troubleshoot, what now?

I'm trying to export a video and I keep on running into this error message, which stops the export process. I've already visited and tried the troubleshooting suggestions on this page and this page, and this page, and none of those suggestions have worked. Here's a list of what failed:
Export in various file formats, every single one failed
I removed each asset individually and tried to export the video after each removal (100+ assets, imagine how long that took) and I got the error after every single time
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I tried disabling auto-save, but it already tried to auto-save during the first 20 times I've attempted this, so the damage might already be done.
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I moved all my assets to a different location on my harddrive, then reopened the project and refound the assests one by one, each of which had no problem getting into the timeline. I tried rendering after this, and the render bar sailed along until a certain point, where it got stuck indefinitely. I cancelled the render, which froze the program. I had to close it and re-open the project, and re -link every asset again. Once again there were no problems adding the assets. I saved the project before the next render, so I wouldn't have to do this a third time, and it was a good idea I did, because the program froze again during the subsequent render.
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maxlong99
Thanks for your update. Let us go through it.
You wrote
During one of my isolation tests, I stripped the timeline off all assets except clips from the same footage and I also removed that New Blue effect, and the project exported without issue.
Did you run a control which included "with the New Blue effect" in this isolated test which does not sound like the "Full Project" as suggested in what you wrote next?
You wrote
Could multiple renders and project files be part of the problem? I've created many, many different versions of this project to test and see where the problem is, which in turn means I've created many different render files for each different project. If this could be part of the problem, should I keep the original project and delete all my test projects and associated render files therein?
Each of the projects should have its own name which will be applied to its files. And each project should have rendered files specific to it (for SD project whether video or still clip = DV .avi file; for HD project whether video or still clip = MPEG2.mpg file). Are you naming these different projects with distinctive names?
Have you expanded the Timeline with the -+ slider and closely inspected the track content for
a. leftovers such a very thin vertical black lines scattered about
b. gaps
c. transitions, and especially audio placement
You have probably seen the following, but I will post the link just in case. I suspect you have been there and done that.
http://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html
Please let us know what the closer inspection of the Timeline content (as mentioned) revealed.
Thanks.
ATR

YouTube uplaod error Premiere Elements 12

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It's been like this all day and I can't seem to find a solution.
Also another strange thing happened where now It doesn't let me upload a video longer than 10 min after I uplaoded a 12 min one successfully then after that it restricted me. But even this doesn't matter if now it won't let me uplaod at all. Makes no sense?! Please help, thankyou!

YouTube is a bit of a moving target, and they're constantly changing what does and does not work on the site.
Have you tried just outputting your video using Publish & Share/Computer/AVCHD with the YouTube HD preset and then manually loading the video to the YouTube site? This should give you excellent results as well as its sidestepping whatever is interferring with your program/YouTube interface.

Transcoding Error Premiere Elements 10

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As Steve says, Scale the Still Images, prior to Import. The quality will be better, if you use a program, like Photoshop, or Photoshop Elements. This ARTICLE goes into more detail, plus will tell you how to use Actions, and Automate To>Batch, to Scale entire folders, almost instantly.
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Good luck, and welcome to the forum.
Hunt

"No Disk" Error (premiere elements 12)

When making an Auto Movie in pre12, as soon as i click the next button having selected the theme that I want, I get (No disk in drive D:), but if I eject the empty tray and leave it open all works fine.

Han
It does not make sense.
The SmartSound/Sonicfire Pro 5 feature is gone in Premiere Elements 12 and has been replaced by Music Scores which is in concept like SmartSound but is not SmartSound.
I think that your happening was by chance.
Recently I had a strange No disc situation. Never had one as long as I have been working with Premiere Elements products 4 to 12 over more than 10 years.
I decided to install CONTENT for Premiere Elements 10 on Windows 7 64 bit. After all was done apparently successfully. I started to use the program and went to apply a disc menu. That is when I got hit with the No disc message. I could not get rid of it. The only thing that would allow me to continue in the disc menu location was to insert the Premiere Elements 10 CONTENT disc which seemed unreasonable since all the CONTENT could be seen saved to the computer hard drive where it was supposed to be.
I decided to restart the computer for one reason or another. Immediately after the restart, there was no problem applying the disc menu in Premiere Elements 10. I did not have to work with the Premiere Elements 10 CONTENT disc in the burner tray to get my Premiere Elements 10 disc menus applied.
This one computer before and after this incident had SmartSound programs on it related to many earlier Premiere Elements versions that are on this same computer. So, SmartSound features or files did not appear to be implicated here in this No disc matter.
So I would caution you about a jump to judgment on
but somehow still looking for those smart sound files...
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Thank you.
ATR

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Thank you sir. Seeing that two Adobe experts suggested the same thing, I went ahead and sliced and diced, narrowing the sequence down to a single problematic .MOV file. I went to the original project, and replaced the file with the same video file and it worked! So the issue was a corrupt file link from it's folder to the Premiere project.
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potete darmi una mano a risolvere il problema?

Delete the Effect Presets and Custom Items.prfpset, which is stored in
C:\Users\<username>\Documents\Adobe\Premiere Pro\8.0\Profile-<username>
when succesfull make new project and iimport old one into new one.
Might need to reset current workspace and pull down the audiotracks first.

Install fails with error -Premiere Elements 12 US

Error 1326.Error getting file security:
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Ran Norton 360 Registry Cleaner, re-booted machine
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Rammer47
Please take a look at the following and then let us know if any of what worked for Mike worked for you.
http://windowsforum.com/threads/error-1326.68644/
Thanks.
ATR

Popup Error: Premiere Elements Debug Event

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