Popup message - Windows Installer tries to Install SolutionCenter.msi, but unable to find it.

The message is from Windows Installer and says Please wait while the windows installer tries to install SolutionCenter.msi.
But then it says it cannot find the file.  I cannot get rid of the message and don't know what to do.  It is hard to even get out of the popup message.

HI MarcyS,
What kind of printer do you have ?
What operating system are you using ? 
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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