Popup not communicating with parent/opener window

I use an eCommerce system that when we are entering an item, a popup window will come up, asking us to choose the product. When I click the button that is supposed to link back to the parent/opener page with that product included, it does not link back and does not respond at all. Why is this a problem ONLY in Firefox? I have all the latest updated plug-ins (besides Google Earth and Yahoo! plug-ins). I even disabled pop-ups thinking that would help (not so much).

Let's check something. In the opener (original tab), press Ctrl+Shift+k to open the Web Console. Paste the following line of code and press Enter:
<br>alert(typeof self.iform);
If you get something other than "undefined" then there appears to be a problem with the child window accessing the object in the opener. If you get "undefined", then the object reference is not valid in Firefox regardless of which window the code is in.

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