Popup Saying You Have a Virus
I am an active student of the University of South Florida and I went to log in into their student portal MyUSF and after validating my credentials, a pop-up shows saying I have a virus. I have tried to log in with all my Mac computers and it shows the same thing.
Any suggestions on why this may be happening?
It may be, but in one of those login attempts, my password was reset and I was unable to login. i did not change my password though. It is why I suspected that the popup may have been an indication of that but now that you say it is a reminder to not click in popups makes sense, however I do not know why my account got my pass reset.
Thank you!
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I have this popup that says I have a virus and wants me to purchase cleanup software. Macprotector 2.6 what is this?
For your reference;
http://www.reedcorner.net/news.php/?p=138 (MacDefender/Protector/Security/Apple Security Centre) -
There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?
This could well be the notorious Mac Defender - which is an annoying program that tricks you into thinking that your Mac is infected with a virus, when the only infection is Mac Defender itself.
When surfing the web never EVER click on a link that says "Free anti-virus scan" or "Scan now" - they are nearly always scams which will end up infecting your computer. Although Macs are resistant to viruses, they're not resistant to user stupidity.
If you Google "Mac defender" then you'll find plenty of sites with instructions on how to remove this minor nuisance. Take this as a warning that you need to be more careful in your surfing habits.
Bob -
Every time i try to sign into creative cloud it says you have been signed out?
I just want to buy adobe photoshop.... in the last 2 hours my computer has been plagued with viruses and nearly destroyed as i couldnt access the internet and didnt know what to do. Now every time i try to download it it tells me to sign into creative cloud. Every time i type in my email and my password and click sign in it says you have now been signed out.... this is the most un userfriendly website i have ever seen and im not recomending it to anybody.... Somebody tell me why im being trolled by this damn thing... this has been seen by 25 people.. the website continues to do this. I never buying another adobe product again and im gonna make sure my friends dont either... good bye
CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
3: Now navigate to Application Support/Adobe/OOBE/.. folder.
4: Delete opm file under OOBE.
5: Rename OOBE to OOBEold.
6: Check if you have AAMupdater in the adobe folder.
7: Please rename it to AAMupdaterold.
8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
9: Then launch it, sign-in and click on Apps tab.
It worked perfectly! Thanks everyone, I've been trying to figure this out for a month! -
Why am I getting numerous emails saying "You have received this email because an AppleCare advisor has sent a Verification Code to confirm your identity."?? I got a Popup with a code, but I have no issue with my icloud account?
Is this legit?Have you ever lost any devices.
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Trying to open old iPhoto library on osx 10.9.5 with iPhoto 9.5.1. iPhoto says I must upgrade but upgrade eventually hangs. Tried to rebuild/repair database but it always says you have to upgrade database first and eventually hangs
What version was the old library made with?
What is the exact message? when it hangs does it crash or do you have to force quit?
LN -
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Are you using Microsoft word? Microsoft thinks the users are idiots. They put up a lot of pointless messages that annoy & worry users. I have seen this message from Microsoft word. It's annoying.
As BDaqua points out...
When you copy information via edit > copy, command + c, edit > cut, or command +x, you place the information on the clipboard. When you paste information, edit > paste or command + v, you copy information from the clipboard to your data file.
If you edit > cut or command + x and you do not paste the information and you quite Word, you could be loosing information. Microsoft is very worried about this. When you quite Word, Microsoft checks if there is information on the clipboard & if so, Microsoft puts out this message.
You should be saving your work more than once a day. I'd save every 5 minutes. command + s does a save.
Robert -
i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps. -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help
It's strange because I can change my AppleID country without this message.
So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
I hope it will be helpful, good luck! -
On Pages, let's say you have two similar documents. Two versions of the same document, but not merged in Cloud and saved as two separate files. B ut you need to compare the two to see the differences, some things on one, but not in the other. In Word, they would merge the two and differences would be highlighted in red. Is there a way to do something like that?
Not actually in Pages, but there is third party software that purports to do this, google around.
Peter -
New to Macs..how to tell if you have a virus or not?
I'm used to PCs which are virus ridden and sometimes you don't even know you have a virus on a PC. I was wondring if Macs have the same problem and if there is a way to tell if you have a virus or not. Anyone know?
Jack Q,
Like almost every operating system, OS X is vulnerable to viruses:
It's just not as vulnerable or attacked nearly as often as, ahem, Brand X.
What could you do if you suspect attack?
You could report your symptoms in this forum after the fact.
You could download a good antivirus scanner and check your machine for viruses.
Or...
You could take the preventive measures of:
1. creating a separate administrator account and making the account you use a normal user account,
2. locking down your OS X firewall,
3. using a properly configured NAT router between your computer and the Internet,
4. oh, and downloading and installing a good antivirus scanner (like this one),
since Apple recommends using antivirus software, and turning on Folder Sentry.
-Wayne -
Why doesn't my macbook pro let me update certain applications? It says "You have updates available for other accountsTo update this application, sign in to the account you used to purchase it.
it's also likely that you used two different apple IDs to purchase apps. if that's the case then you simply have to log out of your app store, and log into the other account to update the apps.
from experience it's not possible to syncronise purchased content from two different accounts. but you can always give Apple a call. -
I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...
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I switched to singapore on the app store, so now i am trying to get back to the U.S app store and it is saying "You have a store credit balance;you must spend your balance before you can change stores" I am trying to save money. What do I do???
Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
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