Popup to download firefox 4 timed out after install ran about a minute and now will not load or let me download FF 4 or remove FF3.6 (Message: checking for existing installation)
I got a popup balloon to update to Firefox 4. I clicked it and after running the install for about a minute, it quit and I got a message saying it had timed out. It gave me the website to go to to manually install it. I downloaded the manual install for FF 4, but when I tried to run it, the Firefox Setup Wizard said it was "checking existing installation" and then brought up a window saying Firefox must be closed to run the install. Firefox was not open. I tried to open it and it won't open. I then tried to delete it in my "Add/Remove Programs" (Windows XP Home Edition). I got the same messages: that it was checking the existing installation and that I had to close all firefox programs before I could delete it. I'm out of ideas.
I got a popup balloon to update to Firefox 4. I clicked it and after running the install for about a minute, it quit and I got a message saying it had timed out. It gave me the website to go to to manually install it. I downloaded the manual install for FF 4, but when I tried to run it, the Firefox Setup Wizard said it was "checking existing installation" and then brought up a window saying Firefox must be closed to run the install. Firefox was not open. I tried to open it and it won't open. I then tried to delete it in my "Add/Remove Programs" (Windows XP Home Edition). I got the same messages: that it was checking the existing installation and that I had to close all firefox programs before I could delete it. I'm out of ideas.
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