Porque al actualizar mi software no me sale AppStore?

Bueno hace poco cuando salio lo de AppStore, quise actualizar mi MAC OS X y pues al darle "Actualizar Software" no sale AppStore ya tengo
casi 3 meses intentandolo, leyendo todo tipo de soluciones y no puedo obtener el AppStore!!
que puedo hacer?
necesito de algun disco?  por favor ayudenme quiero tener AppStore

Ya resolvi el problema solo basta con dehabilitar el anti virus (Karpersky o NOD, etc)  y listo!! problema resuelto, te deja instalar iSO 5!
Saludos!

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