Port 25 works fine for SSL/SMTP, but not port 587?

So after doing a rather painful migration to new hardware to support 10.5 from a previously working 10.4 config...
I got SSL working -- web service is fine, mail service is fine for all ports for POP and IMAP...but not port 587.
- It's open on my firewall
- There's no software firewall impeding it
- Trying to telnet to port 587 results in nothing
It's as if the server isn't even listening to the port...
And the odd part?
- Mac OS X desktop clients report they can't connect on 587. Changing the port to 25 and leaving everything else the same (auth type, username, password) -- suddenly it works...BUT
- The iPhone is configured for port 587 and works every time.
My guess it that iPhone auto falls back to port 25 if all else fails, I can't explain why it would work. Bigger question, I suspect something got munged in the migration...is it possible it needs to be told to listen on 587 as well?

I saw that site...it mentions adding port 587 specifically -- or commenting out "the appropriate lines of master.cf"
I assume that means to uncomment out the submission port in that file -- or would it be better to add 587 specifically?
Also, I never allow unauth SMTP (even inside my network) -- I would want to continue to impose that on the submission port and the normal port 25; how do I do this?
Thanks in advance for the help.

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ITunes WiFi Sync works fine for 4 devices, but not for my iPad2

I'm using the latest version of iTunes (11.0.4) on an iMac with the latest version of Mountain Lion (10.8.4) and multiple iOS devices listed below:
iPad 1 (iOS 5.1.1)
New iPad (iOS 6.1.3)
iPhone 4S (iOS 6.1.3)
iPhone 4S (iOS 6.1.3)
iPad 2 (iOS 6.1.3)
iTunes WiFi Sync works fine for all the devices but the iPad 2. They all show up in the "Devices" area of iTunes (though sometimes I need to power them down and restart them to get them to show up properly) and they all sync automatically when plugged into a power source.
The iPad 2, however, behaves thusly:
- Shows up under "Devices" in iTunes
- Can be synced wirelessly IF initiated from the computer
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- CanNOT be synced wirelessly from the iPad itself, as under settings > general > itunes wifi sync, it shows the screen that says "to enable wifi syncing with itunes, connect to ituens on your computer using a cable..." as if I have this feature turned off in iTunes (which I do not). The "Sync Now" button is not displayed (not even a grayed out version).
What I've tried:
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Nothing has helped
What I'm sure it's not:
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Any ideas? I'm pretty stumped!

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Paypal button code works fine for one button but not another

Hey there, I have a paypal btn with this code on it:
on(release){
mylv = new LoadVars();
mylv.cmd = '_s-xclick';
mylv.encrypted = '-----BEGIN
PKCS7-----MIIH0QYJKoZIhvcNAQcEoIIHwjCCB74CAQExggEwMIIBLAIBAD
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PKCS7-----';
mylv.send('https://www.paypal.com/cgi-bin/webscr', 'POST');
(i took a few characters out of the encrypted string--just in
case and to shorten the post)
This button works fine.
Now, I need a second button for a different item.
So, I went on to paypal last night and generated a "buy now
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Any one have this issue before? And does anyone have any idea
of how to correct it?
Thank you in advanced,
hutch

HI Bob,
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208.67.222.222
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SG500 POE issue on one port, worked fine for over a year!

Hello,
I have 2 SG500 52 port switches in a stack. One is non-POE and the other is POE. I use the POE switches primarily to drive our Yealink T22P and T46G phones. They have worked flawlessly for about a year.
This weekend I updated the firmware and boot for the switches to the latest release.
SG500#sh ver
Unit SW version Boot version HW version
1 1.4.0.88 1.4.0.02 V02
2 1.4.0.88 1.4.0.02 V02
Now all of a sudden a port that is being used to power one of the phones isn't working correctly, and the behavior is VERY odd (I will explain in a second). I have 20+ phones on this same POE switch that have no issues. I'm WELL under power budget since each phone draws about 2.5W.
Any phone that is plugged into this bad port at first looks like it works fine. It is in the right VLAN, auto smartport correctly identifies it, LLDAP-MED works as it should. The phone looks to be operational. It even might work fine for a while. But eventually when making a call the light in the screen starts flickering like crazy and you get a "static" sound on both ends of a call. It sounds like electrical interference. I can make a call and it will be fine for 1 minute and the next it starts doing this. It is NOT the phone. The same phone in a different switch port does not do this (in fact 20 others phones on different ports don't do it). ANY phone in this port shows this behavior.
The port in question (port 36), is showing Local POE as 0 Watts, Remote POE 2.9W (in Administration -> Discovery-LLDP -> LLDP Port Status). All other phones show Local POE as something like 2.5W. All settings on this port (36) are exactly the same as the rest of the ports on the switch that work fine with the EXACT same phones. I know it is the port on the switch that is causing the issue as well because I was able to isolate it. I tested the phone by plugging the phone that appears to be bad into a different wall outlet. I tested the wall outlet by switching the cables from the patch panel to the switch ports. I changed the patch cables as well. It is the switch port for a fact.
I did some searching and found some similar info related to the SG300. So I ran some of those commands and found some more info.
SG500#show power inline gi2/1/36
Port Powered Device State Status Priority Class
gi2/1/36 Auto Searching low class4
Time range:
Power limit: 30.0 W
Inrush Test: Enable
Legacy Mode: Enable
Port Status: Port is off - detection is in process
Overload Counter: 0
Short Counter: 0
Denied Counter: 2
Absent Counter: 0
Invalid Signature Counter: 1
Notice the port status (it shows this all the time) and the Class.
This is compared to the same phone in a different port showing this;
SG500#show power inline gi2/1/22
Port Powered Device State Status Priority Class
gi2/1/22 Auto On low class2
Time range:
Power limit: 30.0 W
Inrush Test: Enable
Legacy Mode: Enable
Port Status: Port is on - valid capacitor/resistor detected
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 5
Invalid Signature Counter: 0
I am afraid to make any changes across all ports on the switch since they are working fine. So I am trying to make changes on just port 36 of this switch. I tried turning off EEE settings, didn't help. Tried turning off the VLAN and auto smartport settings, didn't help.
Is the port busted (if so I'm pretty upset with the purchase of this switch)? Is it something caused by the latest firmware?
In 15 years I haven't had a single faulty piece of hardware. If this is I sure hope Cisco is easy to deal with.

More info to help diagnose:
SG500#show power inline
Port based power-limit mode
Inrush Test: Enable
Legacy Mode: Enable
Unit Power Nominal Power Consumed Power 2 On 375 Watts 68 Watts (18%) Port Powered Device State gi2/1/1 Auto gi2/1/2 Auto gi2/1/3 Auto gi2/1/4 Auto gi2/1/5 Auto gi2/1/6 Auto gi2/1/7 Auto gi2/1/8 Auto gi2/1/9 Auto gi2/1/10 Auto gi2/1/11 Auto gi2/1/12 Auto gi2/1/13 Auto gi2/1/14 Auto gi2/1/15 Auto gi2/1/16 Auto gi2/1/17 Auto gi2/1/18 Auto gi2/1/19 Auto gi2/1/20 Auto gi2/1/21 Auto gi2/1/22 Auto gi2/1/23 Auto gi2/1/24 Auto gi2/1/25 Auto gi2/1/26 Auto gi2/1/27 Auto gi2/1/28 Auto gi2/1/29 Auto gi2/1/30 Auto gi2/1/31 Auto gi2/1/32 Auto gi2/1/33 Auto gi2/1/34 Auto gi2/1/35 Auto gi2/1/36 Auto gi2/1/37 Auto gi2/1/38 Auto gi2/1/39 Auto gi2/1/40 Auto gi2/1/41 Auto gi2/1/42 Auto gi2/1/43 Auto gi2/1/44 Auto gi2/1/45 Auto gi2/1/46 Auto gi2/1/47 Auto gi2/1/48 Auto Usage Threshold Traps Temp (C)
95 Disable 39
Status Priority Class
Searching low class4
On low class2
On low class2
On low class2
On low class2
On low class2
On low class3
Searching low class4
On low class2
On low class2
On low class0
Searching low class4
Searching low class4
Searching low class4
Searching low class4
On low class2
Searching low class4
On low class2
On low class2
On low class2
On low class0
On low class2
On low class2
Searching low class4
On low class0
On low class2
Searching low class4
Searching low class4
Searching low class4
Searching low class4
On low class2
On low class2
On low class2
On low class2
On low class2
Searching low class4
On low class2
Searching low class4
Searching low class4
Searching low class4
Searching low class4
Searching low class4
Searching low class4
Searching low class4
On low class0
On low class0
Searching low class4
Searching low class4

Text Index works fine consistently with Table, but not on underlying View

Hi,
We are facing weird issue relating to Oracle Text Indexes. Search using Oracle Text Index
works fine on a Table, but when running query on View it gives sometimes (not consistently)
ORA-20000: Oracle Text error:
DRG-10849: catsearch does not support functional invocation
DRG-10599: column is not indexed
Sometimes it works.
All of the below steps are run using User IR2OWNER:
STEP 1: Table CPF_CUSTOMER created as follows (3 Non Text Indexes defined at time of creation )
**Please note no Public Synonym is created for this Table**
** There is already another Table by same name CPF_CUSTOMER under different Owner (CDROWNER)
and that Table has Public Synonym CPF_CUSTOMER created. Other Table CPF_CUSTOMER does not
have any Views **
create table CPF_CUSTOMER
CPF_CUSTOMER_UUID NUMBER(20) not null,
SAP_ID VARCHAR2(10 CHAR) not null,
IRIS2_ID VARCHAR2(7 CHAR),
NAME VARCHAR2(70 CHAR) not null,
DRAFT_IND NUMBER(1) not null,
ACTIVE_IND NUMBER(1) not null,
REPLACED_BY_CUST VARCHAR2(10 CHAR),
CRE_DT_GMT DATE,
CRE_DT_LOC DATE,
TIME_ZONE VARCHAR2(3 CHAR),
CRE_USR VARCHAR2(8 CHAR),
CHG_DT_GMT DATE,
CHG_DT_LOC DATE,
CHG_TIME_ZONE VARCHAR2(3 CHAR),
CHG_USR VARCHAR2(8 CHAR),
VFY_DT_GMT DATE,
VFY_DT_LOC DATE,
VFY_USR VARCHAR2(8 CHAR),
DIVISION VARCHAR2(20 CHAR),
SALES_ADMIN VARCHAR2(3 CHAR),
MF_CUST_CDE VARCHAR2(14 CHAR),
CR_CTRL_OFCE VARCHAR2(3 CHAR),
DEFAULT_INV_CCY VARCHAR2(3 CHAR),
AUTOBILL_OVRRD_IND NUMBER(1) not null,
AUTOBILL NUMBER(1) not null,
AUTOPRT_OVRRD_IND NUMBER(1) not null,
AUTOPRT NUMBER(1) not null,
AVE_PYMT_DAY NUMBER(3),
TTL_INV_VAL NUMBER(12,2),
INHERIT_CR_TERM_ASSGMT NUMBER(1) not null,
NORMALIZED_NME VARCHAR2(70 CHAR),
OB_PYMT_OFCE VARCHAR2(3 CHAR),
IB_PYMT_OFCE VARCHAR2(3 CHAR),
CGO_SMART_ID VARCHAR2(20 CHAR),
REC_UPD_DT TIMESTAMP(6),
NCPF_CUST_ID VARCHAR2(7) not null,
CPF_CUST_LEVEL_UUID NUMBER(20) not null
tablespace DBCPFP1_LG_DATA LOGGING;
CREATE UNIQUE INDEX CPF_CUSTOMERI1 ON CPF_CUSTOMER
(SAP_ID ASC) TABLESPACE DBCPFP1_LG_INDX;
ALTER TABLE CPF_CUSTOMER
ADD CONSTRAINT CPF_CUSTOMERI1 UNIQUE (SAP_ID);
CREATE UNIQUE INDEX CPF_CUSTOMERI2 ON CPF_CUSTOMER
(CPF_CUSTOMER_UUID ASC) TABLESPACE DBCPFP1_LG_INDX;
ALTER TABLE CPF_CUSTOMER
ADD CONSTRAINT CPF_CUSTOMERI2 UNIQUE (CPF_CUSTOMER_UUID);
CREATE INDEX CPF_CUSTOMER_IDX2 ON CPF_CUSTOMER (UPPER(NAME))
TABLESPACE DBCPFP1_LG_INDX;
STEP 2: Create View CPF_CUSTOMER_RVW on above Table (and Public Synonym on View)
This View is created under same OWNER as Table created in STEP 1 (IR2OWNER)
create or replace view cpf_customer_rvw as
select
CPF_CUSTOMER_UUID,
SAP_ID,
IRIS2_ID,
NAME,
DRAFT_IND,
ACTIVE_IND,
REPLACED_BY_CUST,
CRE_DT_GMT,
CRE_DT_LOC,
TIME_ZONE,
CRE_USR,
CHG_DT_GMT,
CHG_DT_LOC,
CHG_TIME_ZONE,
CHG_USR,
VFY_DT_GMT,
VFY_DT_LOC,
VFY_USR,
DIVISION,
SALES_ADMIN,
MF_CUST_CDE,
CR_CTRL_OFCE,
DEFAULT_INV_CCY,
AUTOBILL_OVRRD_IND,
AUTOBILL,
AUTOPRT_OVRRD_IND,
AUTOPRT,
AVE_PYMT_DAY,
TTL_INV_VAL,
INHERIT_CR_TERM_ASSGMT,
NORMALIZED_NME,
OB_PYMT_OFCE,
IB_PYMT_OFCE,
CGO_SMART_ID,
NCPF_CUST_ID,
CPF_CUST_LEVEL_UUID,
REC_UPD_DT
from CPF_CUSTOMER;
CREATE OR REPLACE PUBLIC SYNONYM CPF_CUSTOMER_RVW FOR CPF_CUSTOMER_RVW;
STEP 3: Insert Test row
insert into cpf_customer (CPF_CUSTOMER_UUID, SAP_ID, IRIS2_ID, NAME, DRAFT_IND, ACTIVE_IND, REPLACED_BY_CUST, CRE_DT_GMT, CRE_DT_LOC, TIME_ZONE, CRE_USR, CHG_DT_GMT, CHG_DT_LOC, CHG_TIME_ZONE, CHG_USR, VFY_DT_GMT, VFY_DT_LOC, VFY_USR, DIVISION, SALES_ADMIN, MF_CUST_CDE, CR_CTRL_OFCE, DEFAULT_INV_CCY, AUTOBILL_OVRRD_IND, AUTOBILL, AUTOPRT_OVRRD_IND, AUTOPRT, AVE_PYMT_DAY, TTL_INV_VAL, INHERIT_CR_TERM_ASSGMT, NORMALIZED_NME, OB_PYMT_OFCE, IB_PYMT_OFCE, CGO_SMART_ID, NCPF_CUST_ID, CPF_CUST_LEVEL_UUID, REC_UPD_DT)
values (2.26283572796028E15, '6588125000', '6588125', 'S M Mooseen And Sons(PVT) Limited', 0, 1, '', to_date('15-03-2005 08:55:00', 'dd-mm-yyyy hh24:mi:ss'), to_date('15-03-2005 14:25:00', 'dd-mm-yyyy hh24:mi:ss'), 'IST', 'licr2', to_date('19-02-2007 00:33:00', 'dd-mm-yyyy hh24:mi:ss'), to_date('19-02-2007 06:03:00', 'dd-mm-yyyy hh24:mi:ss'), 'IST', 'BaseAdmi', to_date('15-03-2005 09:03:00', 'dd-mm-yyyy hh24:mi:ss'), to_date('15-03-2005 14:33:00', 'dd-mm-yyyy hh24:mi:ss'), 'ninwasa', '', '', 'SRI06588125000', '463', '', 0, 0, 0, 0, null, null, 0, 'SMMOOSEENANDSONSPVTLIMITED', '', '', '', '6588125', 109966195050333, '14-JAN-09 02.49.28.325774 PM');
commit;
STEP 4: Create Oracle Text Index on Table CPF_CUSTOMER
EXEC CTX_DDL.DROP_PREFERENCE('CTXCAT_IR2_STORAGE');
EXEC CTX_DDL.CREATE_PREFERENCE('CTXCAT_IR2_STORAGE', 'BASIC_STORAGE');
EXEC CTX_DDL.SET_ATTRIBUTE('CTXCAT_IR2_STORAGE', 'I_INDEX_CLAUSE', 'TABLESPACE COMMON_SM_INDX COMPRESS 2');
EXEC CTX_DDL.SET_ATTRIBUTE('CTXCAT_IR2_STORAGE', 'I_INDEX_CLAUSE', 'TABLESPACE COMMON_SM_INDX COMPRESS 2');
EXEC CTX_DDL.SET_ATTRIBUTE('CTXCAT_IR2_STORAGE', 'K_TABLE_CLAUSE', 'TABLESPACE COMMON_SM_INDX COMPRESS 2');
EXEC CTX_DDL.SET_ATTRIBUTE('CTXCAT_IR2_STORAGE', 'R_TABLE_CLAUSE', 'TABLESPACE COMMON_SM_INDX COMPRESS 2');
EXEC CTX_DDL.SET_ATTRIBUTE('CTXCAT_IR2_STORAGE', 'I_ROWID_INDEX_CLAUSE', 'TABLESPACE COMMON_SM_INDX storage (INITIAL 5M)');
-- Define IR2_AB_LEXER to handle Special Characters.
EXEC ctx_ddl.drop_preference('IR2_AB_LEXER');
EXEC ctx_ddl.create_preference('IR2_AB_LEXER', 'BASIC_LEXER');
EXEC ctx_ddl.set_attribute ('IR2_AB_LEXER', 'printjoins', ',_!$~%?=({;|&+-:/)}.@`^');
--Drop Indexes
drop index CPF_CUSTOMER_DIDX1;
-- CATSEARCH INDEX on CPF_CUSTOMER.NAME
CREATE INDEX CPF_CUSTOMER_DIDX1 ON CPF_CUSTOMER(NAME) INDEXTYPE IS CTXSYS.CTXCAT PARAMETERS ('STORAGE CTXCAT_IR2_STORAGE STOPLIST CTXSYS.EMPTY_STOPLIST LEXER IR2_AB_LEXER');
commit;
STEP 5: Run Query to use Oracle Text Index on Base Table (works fine always. No issues seen so far)
SELECT a.sap_id||'|'||a.name||'|' CUSTOMER_STR
FROM cpf_customer a
WHERE (catsearch(a.name, 'Mooseen'||'*', '')>0);
CUSTOMER_STR
6588125000|S M Mooseen And Sons(PVT) Limited|
STEP 6: Run Query to use Oracle Text Index on View created under Table (get below error periodically)
ORA-20000: Oracle Text error:
DRG-10849: catsearch does not support functional invocation
DRG-10599: column is not indexed
But it works sometimes as in STEP 5 and returns 1 row. It is never consistent. We would like to
provide access to this Table using View only. That is why we would like to get this query working consistently
using View.
Any help or tips would be greatly appreciated
Thanks
Auro

This is a known issue with CTXCAT indexes. Sometimes the optimizer will "drive" the query off another index, and request results from the CTXCAT index on a row-by-row basis ("does the row with rowid NNNN satisfy this CATSEARCH condition?"). That's known as a functional lookup, and is not supported by the CTXCAT indextype.
The only solution is to try to persuade the optimizer to use a different plan which does not use a functional lookup. This can be achieved by the use of hints, or sometimes by collecting or deleting statistics on the table.

Left most usb port works with usb 3 devices but not with usb 2 devices

Can someone enlighten me on this issue? I have a MBP mid 12 that seems to have issues with usb 2 devices such iPods, HHDs, etc. The same port works fine with usb 3 devices. I have tried several solutions but not avail such as resetting the SMC, PROM, disconnecting the battery and reinstalling OS X from scratch. Is there anything Im missing? I still don't believe is a hardware issue but something wrong in the firmware...

Can someone enlighten me on this issue? I have a MBP mid 12 that seems to have issues with usb 2 devices such iPods, HHDs, etc. The same port works fine with usb 3 devices. I have tried several solutions but not avail such as resetting the SMC, PROM, disconnecting the battery and reinstalling OS X from scratch. Is there anything Im missing? I still don't believe is a hardware issue but something wrong in the firmware...

Scaling mobile app works fine on the X but not on the Y

I originally made my app to work for iphone only but I am now scaling it to work on Ipad/ Android etc. I am doing all the scaling manually. It is a tabbed application.
I am scaling all x and y locations and widths and heights by a scale factor that is created using..
scaleFactorX = stage.width/320;
scaleFactorY = stage.height/480;
It works perfectly on the x but not quite enough on the y as objects look a little squashed vertically.
I can't think why this is. If I were to alter the y scalefactor it would put things out when at the original phone size.
The only part I'm not scaling manually is the actionBar and the bottom tabs. They are currently using default skins which use the DPI classification to determined size. I have however overridden this and set the action bar to use a skin with a much greater layoutContentGroupHeight. This hasn't however had any effect on the y scaling of objects in the main display area.
The y scale isn't out by much, but it bothers me. If anyone has any suggestions I'd appreciate it.
Thanks.

Adobe won't fix it as long there are not enough votes for my bug report!!!!
PLEASE VOTE: https://bugbase.adobe.com/index.cfm?event=bug&id=3376478

IPOD works fine on other computers but not on mine (insists on "restore")

Appreciate any help or guru advice. Switched to WIN XP Pro. Reinstalled iTunes 7.0.2.16. iTunes works fine on my desktop. When I went to sync my iPod, it said "iTunes detected a iPod in recovery mode" and insisted I do a "restore" on it, so I did, of course erasing all music from my iPod. But my computer still gives me same error message. I connected iPod to other computers in the house, and it works fine, and can load and play music fine. Any thoughts? Can I remove iTunes from my computer, and reinstall, and save ALL my music currently stored (whether purchased, ripped, imported, whatever?) What should I do? Help!! and Thank you immensely.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

XML publisher report works fine in English environment but NOT in Dutch

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