Port 3689 errors when ATV tries to sync purchases to MacBookPro

I have purchased a couple of TV series and they are available on ATV.
They show up as needing to be uploaded to the MacBook Pro.
When I open iTunes it begins to upload but nothing uploads after a few hours.
The graph appears but never leaves the home spot.
When I manually tell it to sync the TV shows I get this message.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The Apple TV is not responding.
Check that any firewall software running on this computer
has been set to allow communication on port 3689.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I have no idea where to look for the above.
I want the series backed up on the computer but it does not get
there. I have good communications on the ATV to iTunes, etc.
The computer sees that there is something to
acquire from the ATV but will not complete properly.
Harold

Thanks for responding Winston,
I did restart the ATV and no help.
I also keep my system up to date with newest software and also repair permissions regularly.
It uploaded a few episodes of the selected TV series but then quit doing so.
I am not sure but I believe I upgraded the ATV software in between.
Harold

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